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Max Motorsports
2591 Pelham Pkwy, Pelham, AL 35124, United States
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Max Motorsports
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ja
Review №1

Took my KTM Super Duke GT in because it wouldnt start. Upon inspection, they noticed the red light on the dash was on. They suspected the orange key had been used by accident, which resets the ignition. They reprogrammed the keys and charged me nothing. So much respect for these guys. They could have kept it for days and charged me whatever they wanted, but didnt. I will definitely be using them in the future and recommending them to everyone.

Re
Review №2

My husband and I took our bikes to this bike shop for repairs. We were greeted by an employee who was very friendly and directed us to the service area. The service person was very nice and attentive to our needs. Once our repairs are done I will comment on the exchange.

Ro
Review №3

I dont understand how a motorcycle shop is closed on Saturdays. Im looking to purchase some new bikes Inventory looks good but most people are off work on the weekends dont understand 🤦‍♂️

He
Review №4

Bought my Royal Enfield Himalayan from here. Quick service to complete the transaction. Can highly recommend these guys. They also sell Suzuki, KTM.

Lo
Review №5

This place is no joke. The people who work here are very nice and know what they are doing. Service department is the best service that I have personally experienced myself! Definitely would recommend this place to anyone who likes to have their bikes taking care of.

Jo
Review №6

Staff gave me time to browse before approaching me. They were polite and helpful. Store hours are puzzling though.

fe
Review №7

Be a great man 👨CJTHOMPSON

Mi
Review №8

In 46 years of riding, racing, and being involved with motorcycles, I have not dealt with a finer group of people. Knowledgeable isnt enough to describe what these talented people bring to this area. The staff is fantastic, the service is second to none, and the overall performance of each, and every individual there is nothing short of fantastic. I dont brag on a lot of businesses, but this one is worth the rating. Youll thank me later.

#9
Review №9

Always great experience. Cant go in there with all my money though lol everytime I call or go they have the parts I need.

Wa
Review №10

Did great work repairing my bike. Bike was really clean when I picked it up.

Br
Review №11

Motorcycle heaven.

Da
Review №12

Very friendly staff! Lots of inventory compared to most shops.

Ro
Review №13

Its a very expensive motorcycle shop @ $95/hour rate. They get the job done, but the customer service is just NOT there anymore and combined with their labor fees, I will take the bike down the street next time. When Andrew was around, things were a little different tho.

Da
Review №14

Very professional company that goes over an beyond to help the customer. Very friendly will be back soon

Ca
Review №15

Love you dad

Be
Review №16

I had and continue to have great experiences with Max Motorsports. I bought a scooter from them, over email, and they have been responsive with questions and the transaction. Helped me with shipping and service. I wouldnt hesitate to recommend them as a retailer or for service. Thanks Max Motorsports!

Ja
Review №17

I recently purchased a 2021 KTM 50 SX Mini from Tom West at Max Motosports and I can absolutely say, without a doubt, it was the best experience purchasing a new bike. He had me in and out out of the store within fifteen minutes. I arrived, checked out the bike, did the paperwork and loaded up the bike and was gone! I had zero wait time. Furthermore, there were no hidden charges or fees, and the out the door price was exactly what Tom said it would be. I highly recommend Tom and Max Motosports to anyone looking for a new bike. I plan on buying the rest of RJ OSheas bikes at Max Motosports.

Ke
Review №18

Awesome place to do business with. Great people with a lot of knowledge and a big selection of bikes, gear accessories.

Se
Review №19

Excellent service and work. Extremely nice shop with top of the line maintenance equipment and clean. My 2018 Husky FX350 week in not running and came out purring. Huge selection of new bikes and accessories also. Be careful, it will make you want to buy a new bike if you walk in the showroom.

R
Review №20

I had a great experience here buying my motorcycle. Tom helped me with any questions I had and made the buying process fast so I could get out on the road. I will definitely be back!

So
Review №21

Great service and helpful staff! Everyone up there knows their stuff and will always help you out. The sales guys are not pushy and will give you honest feedback about bikes and gear. Love this place!

Ro
Review №22

I had a good impression at the time of purchase, but when I needed the service department it was a bad joke. It is unorganized and I felt a hostile environment. I was poorly attended. I went back to the sales department and I was well attended again when I asked for my money back. Unfortunately I wasted my time.

El
Review №23

Awsome

Gr
Review №24

They have a decent dirt bike selection with gear. Fixed my bike and did a good job

Jo
Review №25

Max has hired a new service manager guys and let me tell you! What he and the team do for their customers now is nothing short of amazing! They’ve always had great knowledgeable technicians. But now have the manager and backing to truly shine! Thanks guys for helping us on the road to Loretta’s!!!! #716 #Lilly_ann #whenmotodadmagicrunsoutcallMax

Er
Review №26

A true exhibition of the American Dream.

Ch
Review №27

These guys are the BEST ever!! I came all the way down from Kansas to buy a bike from them. EVERYONE from the sales staff to the office staff to the parts and mechanical staff were absolutely AWESOME!! They were respectful, kind, courteous and genuine. Not only did I get the bike that I wanted, but they threw in a trunk with the deal. The trunk was one that they had in the shop. They were going to change the leather for me, order the bracket I needed and mail it to me. When I got the trunk in the mail, it wasnt the one they showed me but a brand new one that matched my bike!! I was so excited and extremely pleased! They went above and beyond what was originally agreed upon. I will do business with them again and again!!! Thank you so much!!

Br
Review №28

The parts department is a 5/5. These guys have a great understanding of what I need and where to get the correct parts from. They also have a huge Inventory of parts and apparel. They also carry a good supply of Honda parts! every time I call them for parts for my wife’s Honda they have had the parts in stock and the Honda dealership down the street does not have them. I give the service department a 4/5. They do a great job but they are little bit over priced and you will pay a lot for whatever you are having getting done. That is the only down side to this shop. iMac motor sports is a great company and I would recommend them to anyone.

Ho
Review №29

Excellent customer service and faster turn around than I’ve ever seen. They’ve won my business for as long as I live near. Thanks guys!

sh
Review №30

Same as all of the other motorcycle gear shops I went in no one acknowledged that I was even there

Ju
Review №31

Always do a great job. Good service

Ba
Review №32

Well picked up my side by side and was wondering why the shop guy was riding it. After paying 500.00 to rebuild carbs when it sits for a while it is very hard to start. Well trailer it back over there and im told it could be another 500.00 just to fix the problem that i sent it over there for first time. Why not fix it right the first time ? The mechanic told me the parts he used on my carbs werent the best and wanted to re jet it. WHY DIDNT WE DO THAT THE FIRST TIME?

Fo
Review №33

Great guys...always helpful

Le
Review №34

Great experience from the crew in the service department. They always go the extra mile to make sure my ATV runs at its best.

Ch
Review №35

Nice people here just didnt have what I wanted but they did answer a few questions about my bike problem 👍👍

Wi
Review №36

This is the place for all your powersports needs chirs. Is the man to see in sales Tommy is the owner they are there to help no matter what you ride. Guys plaxe

El
Review №37

Great service and I miss Victory very much.

Ro
Review №38

The staff was a great help!

Br
Review №39

Great selection, a very clean showroom, and a knowledgeable staff of helpful people to find you the best products to fit your needs/desires. The service department is fast, thorough, and helpful. I have nothing but good things to say about this business.

J
Review №40

I had an excellent experience at Max Motorsports last week. I needed a new front tire and they were able to get me in and out very very quickly and were helpful with all my inquiries about the tire and the time that they could do service. Seriously, these guys are fantastic and I seriously appreciate them working with me. I had intended to use another dealer but wasnt even able to speak to anybody about service supposedly because they are so backed up. Max was willing to help me and help me quickly. incredibly easy to work with and one of the best dealership experiences Ive ever had. This isnt your typical bike dealer. Thank you again, Im very happy and will certainly return.

Pr
Review №41

I love this place. It has a great selection and friendly staff members. They also have tons of gear and helmets so you don’t bust your melon.

Da
Review №42

Great place to buy bikes and parts. Great people to deal with. They really try to be competitive on price with the most popular online stores. Sometimes even cheaper.The mechanics there are top notch.They stock more items than any other dealer that Ive seen in the south east

Br
Review №43

Great place to buy or get service for anything motorcycle or power sports related. Knowledgeable staff will be as helpful as you wish or give you room to explore their large showroom. I ended up purchasing and getting service on a motorcycle, & it was the simplest & most pleasant dealership experiences I have had. I couldnt be more comfortable recommending a business to my friends and family knowing they will also come away as pleased as I am.

Ni
Review №44

They had the parts my husband needed IN STOCK! And a ton of other accessories. The sales people were so helpful but they didnt drown you with sales pitches and unwarranted attention! We will definitely be giving them all our business from now on!

Jo
Review №45

The employees of max Motorsports are always respectful and helpful! And they are very professional! I will be back!

Jo
Review №46

Great place i have bought two leftover KTMs from them.. excellent people to deal with..

Ja
Review №47

Excellent service department. Replaced a tube on my crf250l. Quick, courteous, great price, and professionally done. Nothing but good things to say. I highly recommend. A+++

Ro
Review №48

This shop is an Off Road rider/racer candy store! One of the most stocked motorcycle shop with bikes, gear, parts and aftermarket parts. Service was awesome by the employees!

Ch
Review №49

Probably some of the best customer service Ive ever experienced. Took in parts of my dirt bike with quick fix type jobs and they have fixed it on the spot. Very honest sales team this is how much we bought it for, this is the work we did + our labor rate, plus 5-10% and thats the sales price.

Ph
Review №50

This is the place to go. I stop by almost weekly. They have all the 2 wheel toys you could want plus some 4 wheel..

Ed
Review №51

Great people to work with and their new facility is impressive. Bought a motorcycle, helmet, and other goodies there .... prices always fair and selection is excellent. Service personnel very helpful.

J
Review №52

Went in for a new rear tire, they pointed out a oil leak id been searching for and adjusted my chain. Ill be a repeat coustmer.

Ge
Review №53

The absolute best group of guys around. Great prices and just very friendly and professional.

To
Review №54

Great people & great service!

On
Review №55

Staff very friendly and helpful, I have to say that individual performance wise, Eric is by far the best salesman ive ever encountered in my life he made it easy all I had to was show up and get the four wheeler.... I highly recommend this dealership

Ni
Review №56

Stopped by here today to get some bolts I needed for my s40 and everyone I met was super helpful. Will definitely be coming back for any parts or services I need

Co
Review №57

Great prices, service and the best folks in town!

Jo
Review №58

I have bought two bikes (both Husqvarna) from Max. The bikes are awesome as well as the store and all if the employees. Service department does great work as well.

Ki
Review №59

Chris was very knowledgeable about the scooters. Nice person. Very clean environment, plenty in stock.

Te
Review №60

These guys are awesome! Andrew and Clay were great..Im completely satisfied and highly recommend this shop!😊

La
Review №61

Great service I recommend to all to have their bike service buy them really great people and friendly

As
Review №62

Everyone is so nice and helpful. They welcome you as soon as you walk in the door.

Ch
Review №63

The showroom is clean and has lots of bikes and accessories. The service is outstanding. Some of the most knowledgeable techs around.

Ed
Review №64

Very good selection of motor scooter s and They have a 20% down layaway plans that last 4 months

Ma
Review №65

Very nice selection of KTM Motorcycles & various dirtbikes. Im just not so sure about the staff. They helped but didnt really seem too dedicated or friendly. Overall, pretty decent place.

Ro
Review №66

These guys are great.

Mi
Review №67

Top notch staff. If you want it. They have it. Thank you for your knowledge in purchasing my Burgman. I love it!

Br
Review №68

Large showroom and very helpful staff!

Sa
Review №69

Awesome experience today! Hooked my daughter Brianna up with some break boots to continue her love of racing motocross!!

Ma
Review №70

Every time I go into this place they help me find exactly what I need. They also give you options between some parts (fork seals and bushings in my case). I couldnt afford the more expensive set at the time and they did not force it on me. Ive only ever shopped here for KTM parts and common wear parts but they almost always have what I need or get it there in one or 2 days.

Do
Review №71

Poor customer service. Will not follow up with you on parts you want to spend money on... I have to leave Birmingham and drive to Munford Al... And Athens Al for good customer service... Victory dealerships in a different city...

Bo
Review №72

Great store! The Vespa mechanic is not just a great mechanic, but someone you can trust!

Ni
Review №73

If I could give a place 0 stars this place would more than qualify. When I walked in, employees just stared didnt even make an attempt to help. I will gladly take my money elsewhere.

Je
Review №74

Knowledgable, helpful, friendly staff. They will exceed your expectations and they are fair with prices. Problems with your bike? Let one of their awesome mechanics fix your issues.

Bi
Review №75

I went in and they allowed me to look instead of jumping all over me trying to get me to buy something i dont want. They actually let me test ride several different scooters and I bought an 07 yamaha majesty. Matt is the go to guy for scooters. GREAT JOB GUYS!!!!!!!!!

Ta
Review №76

Very nice store friendly staff great prices.

St
Review №77

Great place to do business with. The service department had me in and out in 30 minutes for a factory recall.

Ro
Review №78

Great people, great service, reasonable prices.

Ja
Review №79

Ive never purchased a bike from Maxs, bought mine out of state. I do get it serviced there and their service is great. Jack is an awesome mechanic.

Sc
Review №80

I have never ever experienced a more enjoyable process of purchasing a motorcycle, car, whatever... than I have at your dealership! I walked in to just see what motocross bike you guys had on display. I am not a dealer wheeler type of guy. What happened? Ill tell you! 1st-Heres my situation... I want to buy a motocross bike... This is what I am looking for. This is what I will offer you guys.... Give me a simple, fair price, knowing you have to make a profit. You treat me right, I treat you right with positive comments and exposure to the motocross community... How about that? 10 minutes later... I get a written discounted figure that I immediately was utterly surprised by! Not only that, but I was comfortably surrounded by employees (with actually on track experience) who helped me decide what to do. 30 minutes later (and after this dealership selflessly offering to hold off on a cash sale for a chance at receiving a 0% financing approval) BOOM! THEY COME BACK WITH A DEAL THAT NO ONE IN THERE RIGHT MIND COULD PASS UP! I STILL CANT BELIEVE IT WAS THAT AWESOME! SERIOUSLY, IF YOU NEED A BIKE AND LIKE IT FAIR AND SIMPLE... MAX MOTORSPORTS IS THE REAL DEAL FELLAS! GO SEE THEM! 👍💯🏁🇺🇸FIVE STARS BABY! ****SINCERELY, SCOTT LITTLE - LITTLEMOTO

Ky
Review №81

Bought my first Scooter from this shop, Matt was amazing. He Let me test drive four or five different scoots tht I was interested in. Gave me his professional oppion on all the different brands, their pros and cons, and was extremely helpful and patient. No pressure atmosphere. I will be back!

Da
Review №82

Great service great staff great prices

Ke
Review №83

One of the most fair and honest dealerships Ive ever worked with. Thanks Chris Bush

Ke
Review №84

Nice bikes but I was supposed to get a call back from them about a loan on a bike and never heard back

Ji
Review №85

Awesome! Went in for the demo ride day and had a blast! Great day! Thanks Max Yall have a nice place.

mi
Review №86

Good sales and service dept. See the new electric enduro. 0-60 in 3 seconds.

Tr
Review №87

Very helpful and worked great with us to purchase a scooter .

St
Review №88

Very friendly and knowledgeable staff...pushy salesmen are not an issue as they leave you to browse at your leisure!!

si
Review №89

Great store with helpful and friendly staff.

Je
Review №90

Great staff, I only wish they were closer to Montgomery

Ja
Review №91

I purchased a KTM Superduke 1290 r and I couldnt be happier. Everyone from sales, parts and service were really helpful and knowledgeable.

Ed
Review №92

Great place look for your next bike. They carry bikes u normally dont see at other dealers.😎

Ja
Review №93

Friendly Staff and Great Selection of KTM and other hard to find bikes and parts.

BT
Review №94

Was getting ready to spend some $$$$ until I learned if you dont buy your part from Max Motorsports, they WILL straight rip you off!!!! They wanted 120$ to mount and balance one tire, by the way the tire itself was 125$!!, but the truly pathetic service these people believe is the right thing to do is to intensionally overcharge for a service because they didnt sell the product to make maximum profit, lol, Max Motorsports, so they charge you 3-5 times what EVERYONE ELSE ALL OVER THE U.S. is paying. Google the average tire replacement cost, 50$ with the wheel on the bike, 25$ if you take the wheel off and take it to the shop. This isnt the 1st time Ive tried to do business with Max Motorsports. A couple of years ago, a friend of mine and I went to Max Motorsports with 15k$ in cash!!! Thinking he was about to buy a new bike, my buddy Chris was interested in a ZX-10R, the salesman actually told him that he thought he had a more affordable bike. Chris said it was in his price range. After a few minutes, my buddy said lets get the hell out of here!! We went up the street and chrCh got a new nice bike but their crappy service and bad attitude cost them over 10k$ Ill never even call Max Motorsports again, damn sure wont recommend to anyone.

Da
Review №95

Great mechanics! Lost voltage regulator had the part. Back on the road to Maine

Mi
Review №96

Good outfit good people.

Ja
Review №97

Great deals, knowledgeable staff, I havent made a purchase yet, but I will. Most likely here.

R
Review №98

Tommy and Bill are great guys. There bike riders. They get in no rush. I have bought 4 ktm bikes from them they have given me a+ service. And I Wil buy another 250 xcw.in 2 or 3 weeks.

An
Review №99

Great group of people

Wi
Review №100

Matthew knows Vespas and is great to deal with.

Information
62 Photos
100 Comments
4.6 Rating
  • Address:2591 Pelham Pkwy, Pelham, AL 35124, United States
  • Site:http://maxmotorsports.com/
  • Phone:+1 205-605-1904
Categories
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Used motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–2PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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