I love working with Acme. Everyone I’ve worked with is precious and helpful.And to give credit where it’s due—Prentice in the warehouse needs a trophy.

Very pleased with the service and staff knowledge. I know why theyve been in business 130 years. When your good at what you do you survive and thrive. Good job to the staff I dealt with.

The employees here are very helpful and knowledgeable.

The staff here are wonderful! Dodie is always extremely helpful and knowledgeable about tile selections. Mark has always been helpful with brick selections as well ensuring our clients have the best idea of the options for them.

Very helpful,very pleasant knowledgeable and efficient

A fiasco all around. Sales people knew nothing about the product- stone. I had to contact the company directly to get answers and assistance. Ordered wire mesh, sand and mortar- insistant on the amounts they told me which were MORE THAN DOUBLE what was needed. Anyone need sand for a beach in their yard?Absolutelu a horrible place to do business- a shame as they do carry great products.

We were sold Shaw floors Acme Brick in Birmingham, Alabama - in fact when our original selection was backordered, Acme told us we were getting an upgrade in Shaw because of the lifetime warranty and how durable they were, WHAT A JOKE. These floors are a disaster!!! After less than a year they began peeling and splitting...now after only 4 years they look HORRIBLE and we are going to have to replace before reselling our home. Just looking at it now puts me in a bad mood - it makes our otherwise nice home look so shabby.Reassured by the warranty, we filed a claim. After MONTHS of no response, I finally got from Acme, an inspector from Shaw came out to view. He told me personally he wouldnt be happy with this floor if he were the homeowner, but yet, Shaw is passing the buck and saying the damage must be because of how it was installed. Meanwhile, our floor gets more and more worn with every day, looking worse and worse. We are going to have to figure out a solution before we resell our house, which let me remind you is only 4 years old! I have received no apology from Acme or Shaw.Shaw floors is a cheap product with poor customer service and dishonest claims. STAY AWAY. Its unfortunate Acme not only carries such a product but pushes it on customers, wielding false claims.

Very rude did not care if they help you are not so I will be using rock.dont know how they stay in businesses