I went to have an alignment done on my 2001 Peterbilt, but they werent able to do it. The previous attempt by another shop didnt replace my shims when taken apart. Best One didnt have the shims in stock. Klaus referred me to someone who could possibly get me in the same day and they were able to get me in. Many shops wont refer you to someone else, they just tell you to hang around a day and wait on parts. In trucking that is not always an option. Thank you very much for your help.

I had all my tires replaced a year ago and one of them ended up wearing due to a poor install. I had to use another tire place on a Sunday and ended up having to replace the tire due to it being beyond repairable. I called Best One and informed them since the tires I originally purchased were still under warranty. They refunded the full cost of both tires, no questions asked! Klaus did a great job and showed amazing customer service! Thanks so much for all your help. I would definitely recommend this business!!

I bought ultra high performance tires and was sold 9 year old tires. One of the tires never would stay aired up and was all bubbled out on the inside when I took it back to their shop. I finally got new tires installed but she voided all warranty on them due to grass being under my car and blood on my bumper. I guess if you live in the country and have dead bugs on your vehicle that voids your warranty. Just as well because I will never enter the establishment again.

Very nice people very professional and fast service wonderful

Fast service friendly people

My daughter had a flat tire. I brought the tire in to be looked at, Aaron, Dustin and Klaus are awesome employees! They fixed it and I couldn’t of had better service! Fast, friendly and very professional! Thanks again guys!

I love the service. The tires are great. And they work with my family as if they was family. They let me know what was wrong with my truck and gave me a estimate on how much to fix it. Im coming back for more automotive work

Best place to get your tires. Get their road hazard because they cover the tire.

Ive been coming back here for many years and they always do a good job. Their prices are extremely competitive! They have free balance and rotations for the life of the tire.

I have used them twice and everytime the service was expert level. Being a truck driver is stressful enough. These folks make a experience with them stress free.

Just passing through Peoria on the interstate when I started to get a real bad shake in the front end of my truck. They close at 5 I called at 4:30 they got me in and out with 2 new front tires by 5:30. The old ones needed replaced anyway. Fixed the shake and got me back on the road on good time. Very good service. Good prices. I definately recommend.

We have been using Tommy House for quite a while now and the service is always great. The prices are good. And customer care is SO GREAT!

Tried to get information. The place doesn’t understand the basics about mounting tires. Staff is not friendly nor helpful.

Good service. Good prices.. been back many times

Always friendly and helpful service

They always have what we need or will order it and have it the next morning. Very helpful and knowledgeable staff that helps you find the best product or service without trying to sell you stuff you dont need.

Very helpful, needed to buy new tires and the staff there got it done.

Rude office/manager girl. She shouldnt be allowed to speak to customers

From Class 8 trucks to your personal car, you can count on Tommy House Tire to provide the best prices and service in the area.

Great place for tires. Quick and friendly service.

Nice people good work

Cant say enough about the crews at Tommy House, Decatur is my go-to but N Pekin is just as competent. You wont be disappointed if you need their services.

Better deals here then most other places nearby

Worst customer experience ive dealt with in years of car collecting. Lie about their cars, dont admit to their lies after being confronted, and are overall scammers. (to sum it up) Would NOT recommend to anyone who has expectations.

Honest, friendly tire service I have been able to count on for years.

Klaus made sure that the bad situation was treated with respect and corrected as quickly as possible. Id definitely go back.

Great service, great price, great people

Tommy House has always treated me well. Comparative pricing, great service and friendly folks.

So bad 👎you may get a flat in the gravel fixing your other tire! Pallet board losing nails everywhere!

Knowledgeable staff and nice waiting room

Always good service

Great tires, services, at a competitive price.

Good place and good services

Fast work good service

Very fast, friendly.

Professional staff

Best place in Central Illinois to get tires

Great service!

Good people

Great service