Penelope was very helpful and polite when I called and see if she could show me some units that they had available
Penelope is always so friendly and well knowledgeable in helping in any way possible that will be meet your needs. The location is very well managed and clean. Any concerns or questions are addressed quickly. Highly recommend this location!!
Great service. Very clean and safe.
Penelope is great. Building clean & office tidy. No complaints. ππΌ
I can not share enough how helpful Penelope has been each time I have needed anything!!! Thanks for being so organized.
This is a clean, and well managed location. Barney, is always courteous, and he is also very knowledgeable in helping you select a storage unit that best meets your needs. He is also quick to respond to any concerns you may have about your storage unit. Highly recommend this location.
Penelope made it so easy for me to open a storage unit, she was so kind and helpful and the store was very tidy I had no worries I was in great hands.
Highly recommend this location. Always clean, knowledge and professional! Penelope is always professional and knowledgeable.
We have two units we are renting during our out of state move. Barney has been very helpful, explains everything, easy to work with, and has helpful suggestions. I highly recommend this location too. Easy in and out. The place is very clean and well lit. Entrance covers for if its raining.
I am a great fan of Life Storage. Ive used them before for the great service and friendly staff, with competitive rates. Reviewers may complain about rates going up with storage facilities but Life Storage has always been consistent...I have a long term storage as well as this small temporary storage renting today. Best of all they offer pesticide care which is important in the climate where bugs never really have a due off season. Many of their competitors which have the luxury look of Life Storage do not offer pest maintenance.
Super Service Excellent people to work with!
Great location, friendly employees. Penelope and barney did a wonderful job helping my find the perfect space for me
The staff was very helpful and nice! Would use again!
Very happy! We reserved online. Got a confirmation call giving us further directions and information. Met with Dana at the facility to finalize paperwork. She was super nice and helpful. Such a seamless process. Thank you Life Storage.
Iβve been very pleased with the employees here including Dana whom I just met today! Sheβs been extremely helpful! We came to Life Storage after Harvey and just now getting back on our feet! Thanks!
Barney provides the greatest customer service and the units are very clean.
Dayna was very awesome helping us obtain unit for my mother. She was very informative and helpful. Thank you so much for all of your help and hospitality.
Dayna was very awesome helping me obtain unit for myself. She was very informative and helpful. Thank you so much for all of your help!
Stopped by for pricing as I may need a cube in the next month or two. Barney showed me the facility which was a clean, well kept place.When I get ready to rent, it will probably be my choice.Nothing but respect from Barney. Very friendly and knowledgeable.
Amazing staff! Iβve now been here for two years never had problems with payment it is easy and I always receive such astounding customer service! DeβNieses stamps came to my rescue endless number of times. Glad to be apart of the life storage family. If I could give her 100 stars I certainly would! She is the Best! Facility is spotless! Love this place. Highly recommended!!!!
I rented a 10X30 yesterday, April 30, 2020. I was helped by Mr. Guy Vanleeson. He was very helpful and professional. I appreciate you Guy...!Thank you, Russell
Thank you Sherri! For your fast andaccurate service! Its been a pleasureusing your unit if needed in the futureIll be back!
Perfect place to store your keepsakes, family heirlooms and belongings. I feel like my things are safe and if Im too hot or need water for my dog Im welcome to come into the office. I feel like a part of the family!
Very friendly customer service & easy process. Called last minute on a Sunday and the customer care line and Store Manager DeβNiese Stamps were very friendly and helpful. I needed a truck in order to rent the unit and they did everything possible to help me locate an available one at a sister location since theirs was already reserved. Clean facility & fair prices. Highly recommend!
I highly recommend this place!! Penelope is very professional!
DeβNeise Stamps, the store manager, was always helpful. She was super friendly and knew how to answer all my questions. The facility was always clean and tidy. If your looking for a storage unit, at a great price, with A/C look no further.
DeNiese Stamps was very helpful and knowledgeable. Shes very good at what she does. I had a good exp. She patient and kind. I had originally made a reservation at her store. The location was not suitable for me, so she took the time to call other stores in the area to get me relocated. Could not of gotten this completed without her help! She is Awesome! Very customer service oriented! ID GIVE HER 10 STARS!!
Barney was extremely helpful and courteous. He took his time to show us the units and gave us a walk-through of the facility. When we signed up, he made sure we got the best deal possible. Thank you for the great experience!
DeβNiese is amazing. She was so helpful to us and worked to meet our storage needs. We werenβt there very long but what a great experience. I would highly recommend this facility for the friendliness and cleanliness.
De βNeise gave me excellent service! She was very helpful went out of her way in many ways, very compassionate,caring and understanding. She deserves a 10 plus star rating for going above and beyond her job duties I am very pleased with how I came in a wreck and her gentleness gave me so much peace and serenity in my distraught mindset and calmed the atmosphere around me. She is most likely your best manager I have met please bless her back . And god had ordered this meeting this morning for a great servant . Thanks a million ππ»ππ»ππ»ππ»β€οΈβ€οΈβ€οΈβ€οΈβ€οΈ
Ms. DeβNiese has been SUPER helpful, thoroughly going over the entire process and what to expect. Sheβll let you know what you need to do for discounts! Highly recommend!
Barney gave us a tour of the facility and explained the process. I was able to make a reservation online. That made it much quicker when we came in to complete the paperwork. DeNiese made the completion process painless. I was very pleased with how smoothly everything went.
I called this morning at 8 AM to ask a question about payment, then realized they open at 9 AM, so I hung up. Promptly, at 9 AM, DeNiese, the manager, called me since she saw my missed call. :) She wanted to know what she could do for me. She was cheerful, friendly, helpful and efficiently listened to me and answered my question. She offered to go ahead and take my payment over the phone when I expressed I was ready to pay, but my bill wasnt due for a few days, so therefore the online site wouldnt allow me to pay early. She let me know anytime I need anything or have a question, she was there for me. ***The storage facility gleams with cleanliness on the property, in the halls, in the storage compartment, in the elevator.*** There is a truck you can borrow, and there are utility carts to use for free. Rent storage here! Your needs will be met and you wont be disappointed! The rates are good too!
Great storage facility. Close by, great hours, competitive prices. Denise is very helpful and super friendly. Definitely recommend!
DeβNiese was patient with the software and me.We successfully navigated the rapid rental to ensure I received the $25 waiver on the administrative fee.I highly recommend the location, the storage unit and her service.
DeβNiese was a joy to work. I did most online and true to the online information it was a snap when I was on property. Would highly recommend! Rented here years ago and the place is still immaculate! Kudos to 761!
I have been a member here since 2012, and they have taken great care of me. Ms. DeβNiese has been here even before I was here and has always taken great care of me. This is a great place to store your belongings and is climate controlled which is a plus.This is a place you should definitely try, you will not be disappointed.
I came in today to open my first storage unit. Deniese helped me through the process. She was very helpful and everything was quick and easy. I would definitely recommend this location for anybody looking for storage needs.
I got a storage unit today from this location and it was a great experience! DeNiese Stamps is the manager and she was amazing! She was very accommodating and super friendly. I highly recommend renting a unit at this property.
Ms. DeβNiese is the sweetest and most helpful person Iβve encountered! My family has had a unit here for years and we have never had any issues. We will keep coming and keep trusting our stuff with them.
I am so happy with this location!!! They are so helpful and have always Kept me up to date.I will always come back.
Penelope was very helpful and the facility was very clean
Wow! If I could put 10 stars I would have because DiβNiese Stamps and Life Storage are amazing. The customer service was out of this world and so easy. I was in and out! They definitely won our forever business!!!
Great facility. Facility is clean & staff is very accommodating!
Denieese stamps is very helpful. Very professional! The facility is spotless & her customer service is excellent! I would give her 10 stars if i could! Great facility!
Great customer service. Always will to help DeβNiese Stamps the store manager is very knowledgeable and friendly No doubts she will take care of you.
I was very happy with the service I received from the manager on the property DeNiese Stamps. She was very informative and professional. I would recommend this storage facility to all my friends and family.
DeβNiese is incredibly friendly. Great unit with a/c & comfortable setting. Have been a customer since 2001. I would recommend them to anyone.
This facility is so very clean & the security features are wonderful! DeNiese the Manager is so helpful & kind. Made me feel at home not to mention she was very through. Would recommend this facility to anyone looking for a clean facility with Exceptional Customer Service!
DeNiese and Barney were courteous and professional in assisting me with obtaining storage for my household items. There were no surprises. They were exceptional in ensuring that I had a pleasant experience.
DeβNiese is amazing. She helped me so much and got me better rates than I expected. Thank you!
Miss Deβ was amazing and had our company set up with 2 units in record time. She was friendly, fun, and professional. This is a great and super clean facility. If you are in the Pearland or Friendswood area and need storage, come see Miss Deβ!!!
CLEAN, CONVENIENT, AND SUPER SUPER SUPER STAFF. LOVE THIS PLACE! I WILL DEFINITELY USE YALL AGAIN IF NEEDED AND WILL RECOMMEND THIS STORAGE SITE TO OTHERS.
If you rent for 200$ (roughly) per month and rent on the first but move on the 8th, you lose the full $200 payment. No prorated amount comes back.
DeβNiese is awesome very nice and worked with me to see that I was getting the right size for my needs!!! Just great all around loves her job you can see she is customer first always! Life you are lucky to have this gal!
This facility is the cleanest facility. It is well lit. The Manager, DeNiese is super helpful. She is always there to lend a helping hand. I would recommend this facility to anyone. Its a wonderful faculty.
Great staff at this storage!! DeβNiese and Barney will make you feel great about storing your lifeβs belongings. Very clean facility! My family has rented from them for years!
DeNiese was absolutely great. Great personality, great since of humor . My first time renting a storage and everything was a breeze. The facility is nice and very clean . Wow really impressive!!!
Been storing here since 2014. I never expected a great relationship with a self-storage manager. DeNiese is fabulous. She knows me by name, and snuggles my daughter. A great personal touch in an industry where the norm is the bare minimum.
This facility is amazing! Very clean & the Manager is wonderful. Very helpful & kind! Would recommend this facility to everyone!
The personal service at Life Storage is phenomenal. DeNiese Stamps gives customers such a personal touch when assisting clients. She always gives her best when helping anyone that enters the office. That is what makes a great business successful, customer service at its best.Thank you DeNiese for always helping, listening and being a wonderful friend.
The staff and facility and both top notch. The units are kept very clean and the climate controlled storage units are kept at a very consistent temperature. Ive had 3+ units for a few months at a time and this Broadway location and DeNiese in particular have been very accommodating and friendly. I highly recommend this location, Ive been very pleased with the service and pricing.
Deniese was awesome and made our move in experience very easy. The facilities are well kept and seem very secure and safe.
Great customer service and staff was very helpful. I will definitely recommend this facility to friends and and family.
DeβNiese Stamps was very friendly and answered all of our questions. She made signing up for a storage unit simple. I highly recommend this location for all your storage unit needs
The staff are very helpful and friendly. They make sure all spaces stay clean and security is all ways a priority. They love Veterans too. I feel like family the way they treat me.
DeNiese Stamps is extremely helpful and informative. Explained security and safety and made me very comfortable. Made the experience as easy as possible. I highly recommend life storage
DeβNiese at the Pearland location is a very helpful person. She sat down with us and explained everything carefully and went over everything. She talked and made conversation the whole experience there. Sheβs an awesome helper!!!
Dayna was extremely helpful and polite when helping me select a size
Deniese and Barney are the best. Have us fixed up and were a delight to visit with!!! If you need storage give them first shot to assist you...
The property is clean and the employees are very friendly
This is a very clean facility. I was very impressed with the professionalism that was shown to me. DeNiese was very helpful & kind. Would recommend to anyone looking for a wonderful place to store your belongings!
DeβNiese was so nice, and kind. The storage is exactly what i wanted, and a great price. I will be recommending all of my friends to come here for storage needs. This place by far is the best storage I have ever rented.Tara Rocio
Deniese was very helpful, Process went smooth. She is very experienced & cordial! I would give her a 10 plus rating if I could! Excellent customer service & support! Thanks DeNiese!!!!
We had a very pleasant experience and Ms. Deniese was very through and friendly. Facility was very clean & looking forward to a very good experience with Life Storage!
Second time I have rented. Didnt flood during Harvey. Good people.
DeNiese is so helpful and sweet!! She walked me through the entire process and answered all my questions! Great experience!!
DeβNeise was very professional, extremely nice and fast! :) Always enjoy doing business with her!
Thank you so much DeβNiese for going above and beyond in assisting us in meeting our needs. Great customer service!
DeNiese was extremely nice and welcoming when I showed up. Explained everything I needed to know for a first time storage renter. A++ service and hospitality!
She was informative and very helpful. She was ultra courteous.
DeβNiese was very thorough and efficient! Super friendly service.
DeβNiese, the manager, was awesome! We dropped in unexpectedly, and she was extremely helpful getting our paperwork done quickly so that we could get in to our unit right then!
The store manager (Denise)of Life Storage does not provide friendly customer service. She comes out while your working on moving your boxes into the uhaul to harass you. When I first signed up for a storage unit she took my phone from me And was trying to use it to show me where I could leave positive feedback for her after I received my storage unit rental. I told her I would like my phone back I need to go . I told her I dont have a lot of time to waste and that she needed to give me my phone back . Ever since then she has been very bitter and does not provide friendly customer service when I come onto the property. I warn you it does take at least an hour to get a rental unit to store your items and she is very inefficient and works slow.
DeβNiese was great and VERY helpful. I highly recommend this storage facility.
Mrs DeNiese was a breath of fresh air. Her customer service was amazing. The rest of Corporate America should take notesπππππ....
DeβNiese Stamps was very cordial &professional. Explained everythingfully . Would recommend to anyone!
Ive always had the best help at this location. DeNiese is always so friendly and helpful! Couldnt ask for better help!
DeNiese was very professional and extremely helpful. A very pleasant experience.
Went shopping for a storage unit and was helped by DeNiese. She was great at showing whats involved and what units look like. The units and facilities are very clean and nicely done
Terrible customer service. Everytime I come here I never get the help I need from a specific representative, Dana. I get the worst treatment from here EVERYTIME! the other older gentleman who works here is the only person who has accommodated me.
I am 4th time returning customer & each time the process is very customer friendly. DβNiece Stamps, store manager goes out of her way to ensure every detail is taken care of. Very professional, quick and a pleasure to work with. Thank you DβNiece!
Great customer service from DeNiese Stamps. Very satisfied
The staff is very friendly and helpful. The facility is very clean & Ms. DeNiese is very kind. She will go above & beyond to help her Customers! Great Facility!
Deβ Niese does a great job managing this location
Good staff. Patient and helpful throughout the process of moving in and out.
Wonderful people greatest storage unit DβeNiese is so helpful. She knows her business.
A+++ Good customer service, clean property, good location. Store Manager DeNiese is always pleasant and helpful. Highly recommended