Great customer service as always. I purchased a battery in July and it was already completely dead by Sept. I didnt leave lights on and drove the car regularly. I purchased a warranty so the process to replace the battery with a new one was so seamless. The associates were extremely helpful & explained what may have happened. They even offered suggestions of what to do if it ever happened again. Great store!

I bought a quart of the wrong weight gear oil and when I tried to exchange it the guy working there told me no. Even though I have my phone number with them and they could look up the receipt he wouldnt even help me. Its not like I wanted money back, I just wanted to exchange it for the right weight of oil. I have been shopping at AutoZone for over 25 years and never gotten such bad service. If you want to shop at AutoZone go to the Stadium Marketplace or Kapolei. The people working there dont make you feel stupid for shopping at their store.

The staff is really friendly, but theres the slight problem of blatantly violating the laws - and their own store policy - by the staff themselves obviously not wearing masks. It would be nice if they didnt clearly contribute to the global pandemic and all.

One of the best auto zone in pearl city had a problem with my car battery Gary and sam help me greatly appreciated thank you 🙏😊

Clean and perfect store, I go to every Autozone and they all seem to amaze me… friendly staff, I was stuck on the side of the freeway with a dead battery a few weeks ago, I got a jump and when to this Autozone and they helped me with getting a battery but not only with that Jacob installed a battery for me really fast I was probably only there for like 30 min and I was back in the road to work.. 10/10 would definitely recommend Autozone over any other part store

Walked in the store and we were instantly greeting by amazing customer service. The employees were very polite and humorous. Definitely appreciate the price matching on my items.

I gave this store a 2 thumbs up I would give them more but I only can give them 2. This because of NICK and GARY who helped me in the situation I needed to resolve. I really appreciate the time and effort and also being so patient with me returning an electronic device that was already used. I knew what the store policy was on returning an item like that but why should I own something that was bought the night before that was already used and paid alot on. Mind you I bought this thing at Salt Lake and they told me they couldnt return it only because we had to wait till Sunday for the manager to come in and hopefully can return this expensive device. So what I did I went to Pearl City Auto Zone and they helped me. I do appreciate the GREAT CUSTOMER SERVICE that they gave me. They assured me that my return is approved even by the General Manager himself. So I would rather keep going back to Pearl Citys location. Even though I have to drive a little bit farther, thats okay because at least I know Ill be taken care of in a very good customer service way. THANK YOU NICK AND GARY for helping me and being so patient. I really do appreciated it. You guys at Pearl City Auto Zone is doing a hell of a GREAT JOB. KEEP UP THE GOOD WORK.

Good selection, clean place, customer service is okay but could use a tune up.

Still unpacking and stocking the shelves but this brand new Auto zone is clean and fresh and ready for your business. While they didnt have what I was looking for they were very helpful and friendly. Its location is next to TJ Maxx across from Walmart and is the perfect compliment to the area.

It’s a good place to buy auto parts.I have a 2011 Toyota RAV4 and they mostly have my parts for my car and if they don’t have it in stock they ether ship it for me or they recommend me to another auto shop store near me and friendly customer service

On Sunday, I made a call to reserve all brake pads and rotors for feont and rear brakes to be picked up on Monday. I go to the store to pick up the items, one item was missing. I had to pick up the item at another store since I had a scheduled job in the morning. Other than that, everything else was good.

No light bulb book to tell which light bulbs go in your car but other than that it was a pretty good store.

They helped me pick out a car battery 10 minutes before closing. They even lent me tools so I could change out my battery. Great service here.

Solid place to get your car needs

Always have what you need and if they dont they will order it for you

Never crowded and helpful employees.

They were very helpful and I was in and out pretty quickly. Everything is pretty well organized too.

Garry & Ed you two deserves a 10/5💛 these two help were the best of best 💛 our car died in front of Tj Max so we went to auto zone to ask for help & these 2 amazing man were willing to help. We were having so much fun & nice lil chat while they were tryna fix our car & change my car’s battery 😩😩 Again Tbank you Garry & Ed💛💛💛

Needed a battery cleaner. Lady there ( Tee B ) was super nice and even helped us clean the battery. Started right up. The next morning it didnt start. Took it to Sams Club to test the battery and the lady says the reason why it wont hold a charge is because the connector was bent 😦 she must have bent it while tightening it back up. Now I have to buy a new battery 😥

Good guys & Nice guys work there they will help you with whatever, but the prices are high

The guy that assisted us was great. I barely he went beyond with helping us with a bulb for our car. His name started with a C. This morning he helped us. Thank you so much.

Across the street from Wal-Mart and next to TJ Max in Pearl City.Auto parts store

Helpful & friendly staff.

For the better part of two years on island with this car, Ive had issues with the after market HID bulbs that a previous owner put in. Each time I went in for inspection I had issues. I could never resolve it by getting new bulbs because no one could assist or make me understand how to fix the issue; they simply told me what the current bulbs were with no explanation. The team here at Pearl City AutoZone assisted in explaining what Id need to do in order to swap back to the normal, authorized bulbs, pass inspection and see at night. It is very refreshing to have that behind me. The team, consisting of Nick, Makana and Chay were able to answer all of my questions and assist me in changing out the bulbs while also bypassing the unnecessary after market equipment.All of this took place while I was getting my car battery charged. Outstanding effort and service on their part. This will be my go to stop for any and all automotive concerns.

Every time I shop over there I get the wrong part

Great service

Very good service, very helpful associate. George service with a smile, and very sincere. 🤗

Great service outstanding employees never had a problem getting anything that I needed very good variety on parts to fix/replace anything

Item in stock. Good service.

Was great! I grabbed what i needed quick

Poor service... not helpful at all

Worker (lady) could have helped more. Nick helped in stall two batteries that day

Small parts store friendly staff clean well stocked shelves

Great service and excellent personal aloha Billy B&C towing Hawaii...

I visited the new Autozone in Pearl City to purchase wiper blades. I was confused on what to buy and am awesome associate named Felix came to assist. Not only he helped me decide, he also installed in on my vehicle in a couple of minutes. This is not the first time I have visited there and each time I receive excellent customer service.

Selection limited but courteous staff

Conveniently located and awesome hours...

Great Service and Good Employees

They helped me save 145 dollars Im very happy bought stuff just to say thank you!!! Very friendly and everyone spoke to me:)

Great place for your auto parts needs.

Great customer service

Very helpful sales people.

I was standing in line to pay but no one even bothered to help so I left and went to OReilly.

They have every conceivable item u may need for your auto need..sales help a must for small items

Convenient but expensive.products on sale is reasonable.

Friendly sales people and there products is like any auto parts store. The prices couple of bucks cheaper any items.

Its a AutoZone what do you want me to say

A standard auto parts store.

Always stocked

Always helpful

Very helpful

Cherry