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North Shore Motor Werks
468 Lowell St, Peabody, MA 01960, United States
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North Shore Motor Werks

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Ch
Review №1

I have been servicing two cars here for many years and feel that they have been very honest and fair with the various repairs my cars have needed, from oil changes to major repair’s .

De
Review №2

Always great service! North Shore Motor Werks performs quality work - on time, every time. They are professional, courteous and thorough. We have used North Shore Motor Werks for many years for all kinds of repairs and maintenance and have always been pleased. I recommend them highly!

Ch
Review №3

James and the team at North Shore are awesome. Extremely knowledgeable and professional. They really treat their customers fairly and do very high quality work at very reasonable prices.

To
Review №4

There are several BMW shops that are much closer to my house, but I chose to go here because they actually responded to my emails and phone calls. That seems like such a basic request, but the fact that the owner took the time to talk with me about my car made me confident they would service my car correctly, and they did.As a bonus, they had a loaner car for me to use, which most independent shops dont offer.

L
Review №5

James and his team are super helpful in helping me diagnose and repair multiple issues on my E46 m3. They are knowledgeable and professional. I know the car is in good hands and I can trust their work.Highly recommend North Shore MW!

Ed
Review №6

As usual, James and his team are top notch. I highly recommend this shop. Courteous, knowledgeable and friendly are the high marks. Thank you.

el
Review №7

The mechanic crew is excellent at North Shore Motor Werks. They are attentive, knowledgeable and have very competitive rates. More importantly, they are honest and trustworthy. I highly recommend them.

St
Review №8

I can count on North Shore Motor Werks for high quality repairs on my BMW. A pleasure to work with and very knowledgeable particularly on BMW 3-series. I also appreciate their advice when it comes to aftermarket parts and upgrades.

Ar
Review №9

Completed B Service for my Mercedes Benz. They were very knowledgeable from the phone call to the actual completion of the work.While other shops needed time to look up what B Service included & come up with a price, North Shore Motor Werks had a price list already posted, knew what services B Service included & were able to confirm it from the first contact.By the way, on average the price is half of that of the Dealership.Great Value!!!

Jo
Review №10

James and his team are very knowledgeable, specifically about BMWs, and I trust them to do a very professional job at a fair price. It’s more than worth the trip up from Boston, even for just an oil change. Highly recommend!

Ge
Review №11

North Shore Motor Werks is the only shop I take my BMWs to - James and his crew are top notch. Ive been working with them for 10 years - never had a single issue or problem - and theyve done extensive work on my cars over the years. I trust them implicitly and highly recommend their service.

Lo
Review №12

As usual, work done quickly and on time. In addition, James found that the oil drain plug was loose because the aluminum pan threads were wearing. He threaded in a new sleeve to repair & guess what? He did the extra work at NO CHARGE! Ever see that happen at a dealer? Thanks James!!

Me
Review №13

I was experiencing conflicting info regarding the repairs my vehicle needed, so I reached out to a good friend of mine who referred me to North Shore Motor Werks. I made a call to them, and they were able to fit me in within a week; diagnose and repair my vehicle within a day. Their prices are reasonable but most of all, you can trust that your vehicle is being properly taken care of. I will always return to these guys for the services my vehicle may need!!!!

An
Review №14

James and his team are great! They are super reliable and very fair and honest. Reconnect to anyone needing a great mechanic.

Te
Review №15

James, their master mechanic, was great giving advice and worked within my budget. I really felt taken care of. Totally opposite from the dealership experience. I have a BMW M3 E-46 and wouldn’t even think of taking it to anyone else. They are the best, a great find!

To
Review №16

Great local North Shore shop which is Veteran owned. Quotes and prices are solid and reasonable. Has serviced my BMW X5 several times. They also inform me when upcoming maintenance is coming due so that I can plan for it. This is a no pressure, reasonably priced, high quality shop. I highly recommend you give them a try.

Al
Review №17

They were able to fit me in with barely any notice. The no-contact drop off, payment and pick up were a breeze. James was very knowledgeable and professional and communicated with me through the process. I will definitely be taking my BMW here for future repairs.

Jo
Review №18

2012 BMW 528i - They replaces the thermostat, brake line flush, and oil change. Always professional, estimate up front that they honor when it comes time to pay the bill, and quick service. They are also fully electronic with their communication which is a plus. A+

Iv
Review №19

I’ve been here a few times and every single time it’s top notch service. The guys are very knowledgeable, and they don’t try to take your money. Highly recommend over the dealer as the prices are much better and the service exceeds expectations.

Ke
Review №20

James and his crew has taken great care of our car since its warranty expired.

Ma
Review №21

The owner James is the best! Quality service at 1/2 the price of the dealership. The have automated text messaging to follow up and check in after the work has been done and offers free loaner cars!

Bi
Review №22

Great find for anyone looking to find a local shop that works on bmw or mini. I’m sold and will only be taking my car to them.

da
Review №23

Fantastic communication. Attention to detail and very fairly priced. I found my new shop!

Jo
Review №24

Been using North Shore Motor Werks for several years now. Always great service and reasonable pricing. They are keeping my 2008 BMW in top shape to last many more year.

ka
Review №25

Getting a tire blowout driving on 128S in Monday morning traffic is NOT the way to start the week. Called James @ NS Motor Werks after my call to AAA and as always was greeting with a friendly voice. Had my car towed and picked it up next day. Always a pleasant experience.I have been coming here since my warranty ran out onmy MB over 7 years ago and will not go anywhere else!

Pe
Review №26

James and team are professional, easy to work with, honest, and do great work. I’ve been to many other independent BMW mechanics, but they’ve been the best. I wouldn’t consider bringing my BMWs to anyone else. I highly recommend them.

Me
Review №27

James and his team are great! So nice and reliable! Always honest and communicative. Would recommend them to anyone and everyone!

Gr
Review №28

James and his team are awesome! High quality of work and very good value / pricing! Already planning my next trip to have some personal/cosmetic things taken care of.

Jo
Review №29

James and his team are very courteous and knowledgeable. I recommend them to my friends and fellow BMW enthusiasts.

C
Review №30

These guys really know their German Cars, if you own a German vehicle you know how complicated they can be! These guys at North Shore Moter Werks REALLY KNOW their stuff, I wont go to any other mechanic for my 2013 Audi!!! Definitely Recommend!!!

Al
Review №31

Love this place! Been going here for a few years, everyone is extremely professional and nice, and work has always been done effectively and on time. Would highly recommend!

To
Review №32

Fast, efficient and prompt service. Loaners are available, which was a huge, convenient added bonus.

To
Review №33

James and the team have worked on my cars since 2013. They are great communicators and do top notch work for a fair price. Thanks, James and crew!

Ca
Review №34

James and his mechanics are very knowledgeable about BMW and mini cars... They would ask for your authorization for any work to be done and were able to deal with my engine issues efficiently and accurately! Recommend!

E
Review №35

I brought my mini cooper for a general service and oil change. They were very professional and friendly - easy to work with. Also didnt feel over sold on any work required on my car - which I often worry about - knowing so little about cars myself. I would highly recommend this shop and would bring my car here again, for service or any repairs.

Hi
Review №36

As a long time customer of NSMW I can say that James and Team never disappoint! As a woman owning an out of warranty BMW I rely on the honesty and knowledge of my mechanic. NSMW is just that: hones, trustworthy, dependable, knowledgeable, and always meet (or improve upon) their time-line estimates. Having the peace of mind knowing James and his team are just a call away, ready to help with any repair needs I might have is invaluable to me. I HIGHLY recommend!

Jo
Review №37

Great communication and professional level service. I will be going back.

ra
Review №38

They did a great job. Efficient, professional, cost effective and they give you sound advise. If you own a BMW that needs repairs, look no further.

Ri
Review №39

Great place to get work done. Super nice people and are priced right. Qualified & quality service that Id recommend to everyone asking.

Ch
Review №40

One year ago, I purchased a 2002 BMW 325i as my first vehicle. I knew it needed some work going in, and considering the fact that I was going to school to be an auto technician, I planned on doing much of the work myself. I quickly realized, not long after starting the work on it, that much of it was above my abilities, so I decided to drop my car off at NSMW. Sure enough, my car needed a lot of work. The guys here gave me a fair price and with the amount of work that was done, and on top of that, it was also done quickly.Now one year later, after doing a great deal of work myself and furthering my knowledge in the automotive field, I still end up dropping my car off here for the more involved repairs and I have to say, they’re still the same awesome automotive shop that I went to in the beginning.Most recently, I had a brake line burst. Fortunately, after seeing that the leak wasn’t that bad, and that I was fairly close to the shop, I dropped my car off late on a Tuesday night, and despite the fact that the job was quoted for 6 hours of labor, I had my car back on Thursday afternoon. Again they were fairly priced and prompt in getting the work done. Even looking at work myself, it was done properly and looks good too, no more rusty brake lines under the rear of my car. Anytime my car needs work that is out of my skill level, I’ll definitely take my car back here.

Ni
Review №41

I’ve had several major jobs done here and have always had a great experience from start to finish. James and his entire team are extremely knowledgeable, professional and have done nothing but exceed my expectations every time I have left my car with them. They have tackled everything from new turbos, almost a complete suspension overhaul, clutch / flywheel, carbon cleanings as well as plenty of smaller jobs along the way. Honest guys doing dealership quality work, cannot recommend them enough.Thanks guys!

Mi
Review №42

Jorgo and the team exceeded expectations - got the job done even quicker than expected and were transparent about the scope of work and costs. I’m glad I don’t have to look for a great local mechanic anymore - these guys will get my business for as long as they are around.

Ni
Review №43

Extremely pleased. Everyone there very easy to work with. Took the time to explain whats going on with the car. I will return for future work and highly recommend to friends and family.

Kr
Review №44

Absolutely the best! I had been taking my Mini to the dealership for service, never again. James and his crew are fantastic, have been able to fit me in when Ive had a couple emergencies and have done quick oil changes too. They are professional and I trust them. When I would go to the dealership, I was constantly harassed by the upsell, NOT here. They know what my car needs for scheduled maintenance. They have loaner cars too which I havent taken advantage of yet. If you own a Mini/BMW on the North Shore, look no further for great, dependable service.

Pi
Review №45

James and team are true professionals. Honest and fair. They explain what is the issue and will give you the exact estimates. What I love more is they know what they are doing. I service three cars with them X5, X3 and 535.09/15/2021review updateI had a concern about a charge. I emailed James, the next time I went to the shop, he came to me right away and explained to me exactly what it was . James and his crew are just the best in the Boston area.Many times I wanted to trade my car and I changed mind because of James and his crew. Great service and great people

Mi
Review №46

I have been taking my vehicles to James and the team at North Shore Auto Werks for several years now and they have been solid and dependable partners in my vehicles’ care. I can rely on them to catch issues while they are still small and inexpensive, while being honest and transparent in their assessment of service needs. And an independent shop with loaners? Customers are well cared for and their time always respected.If great people and service isn’t enough reason for you to visit North Shore, there’s a great donut shop next door!

Se
Review №47

I would highly recommend NSMW to any BMW/German car owner who lives in Boston/North Shore. I’m pretty sure you won’t find a better experience. They beat any Indy shop/dealer around for pricing and quality of work is second to none. James is known in the Bimmer forum community as being one of the most reputable and experienced BMW mechanics in the Northeast. This was my first visit and I won’t be going anywhere else for any future service/repair work to my e90.

Kr
Review №48

Very pleased with excellent work and great customer service

Vi
Review №49

Brought my car to the BMW stealership for routine oil change. Vehicle was also throwing a code for low oil pressure.Service tech says they wont be able to perform the oil change due to plastic debris in the oil filter vindictive with timing chain guide failure they say this is why im getting low oil pressure and that the engine is in danger of catastrophic damage or complete failure if i dont repair the car at a total cost of $5600.00I left very disappointed seeing that i always go to the dealer for oil changes i was baffled that this is happening to me. I decided to park the car for 2 months while i look into my options and get a second opinion along with a more reasonable price quote.Almost like a sign from God one morning i woke up and decided to do a local search and i type into Google BMW Indy shop Northshore and you guessed it North shore Motor Werks pops right up and i was highly impressed by all the stellar reviews so i called immediately. The guys there immediately got on it and called me back with a $2800 quote significantly lower then BMW for all the same parts.Upon further inspection North Shore Motor Werks found only 1.5 quarts of oil in my vehicle hence the low oil pressure and a borescoping of the engine revealed no visual damage of timing chain.. guides.. sprockets.. and no plastic debris anywhere!..Im not sure why BMW under filled my engine and im uncertain why they tried to scare me into a $5600.00 repair but what i will say is ill never return to the dealer again. Found my new BEAMER family at North Shore Motor WerksIn the end i paid for labor of scoping and oil change came out to $270 go figure... Always get a second opinion or go to North Shore Motor Werks and get it done right the first time.

Jo
Review №50

The team at North Shore Motor Werks are nothing short of awesome!! Each time I schedule maintenance for my 2019 BMW X5 they step up with a loaner vehicle and our ready when I show up for my appointment. This time James and his team saved me well over $1,700.00 by recommending that I speak with BMW about a TCU problem. When I spoke to BMW they agreed to fix the problem at no charge. Thank you Team North Shore!!

St
Review №51

The guys in this shop is excellent. I fix my water pump and diagnostic good price. Thanks James for the service

Ri
Review №52

If I could give more than 5 stars, I would. James and his crew have done an amazing job ensuring that my 3 series has been properly maintained these past five years. They are professional, fair on pricing and always repair my vehicle in a timely manner.

Ch
Review №53

Professional and explained the process so I knew why things are the way they are, had me on my way

Pm
Review №54

Did a great job with my bmw 550 and now mercedes ml 350. Better value than main dealers

De
Review №55

I have been bringing my BMW to them for a couple of years after relocating to the North shore. I wouldn’t trust my car to anyone else. Always a great experience. Very professional and courteous group of people.

Ch
Review №56

Best BMW mechanics in the Boston area. Excellent service, great pricing. I drop my car off before work, pay on my phone before I pick up and use their loaner vehicle to get to work during the day. Thanks so much guys

Ki
Review №57

I have been taking my 3 series BMWs to North Shore Motor Werks for over 4 years. The service is exceptional and the prices are very reasonable. They never try to upsell you any thing. I highly recommend them.

Br
Review №58

James and his crew are the best and service our Mercedes regularly. They tell me what needs to be done and what can wait. Our B service was a good 35% less at Northshore than the local Mercedes dealership. Bonus, They have loner cars as well!

Ch
Review №59

They have serviced my Porsche since I bought it in 2015. James’s team is professional and courteous. Their pricing is much better than dealers but with same level of care, quality and expertise.

Ro
Review №60

First time having my car serviced with these guys. Initially nervous, but they came through. Someone always answers the phone. Communication is awesome. Happy customer here. This is now my new service shop! 🤗

Ni
Review №61

Amazing experience, they made everything very easy with their text messages that allowed you to choose which services you agree to have done. They work with you and actually tell you which ones they recommend you do not like most shops that would just say everything is required. I brought my 08 335i there also my 2016 340i there many times and every time it is simple and easy.

Hu
Review №62

James and his team are not only super friendly but hard working honest men! I cant believe the great service for an absolutely great price. I moved away from a nearby area and now drive down 40-50 min to have my car be serviced by them. Hope you find their service as great as I have, especially if you are looking for an alternative to the overpriced dealership services.

Se
Review №63

I took my daughters MINI Countryman in for a general ‘fix everything that was wrong’. Originally I took it to a MINI dealer so they could do their one over for the vehicle. They gave me a long list of stuff that was needed. I told NSMW what was on the list and they went through it and told me what was actually needed and what wasn’t. Couldn’t have been happier and couldn’t have felt better about my daughter driving the car safely and not have to worry about it breaking down.After that I took in my 328 because my rear tie rods were frozen. They were able to take car of that and the car has never been so smooth. They also did a once over and found some small items that I was glad to have them take care of.As long as the fair pricing and great customer service continues, they will have a customer for life.

Ke
Review №64

North Shore Motor Werks, worked on my 2016 BMW M3, and did an oil change, spark plugs, and a DCT fluid change. Everything went super smoothly, fair priced, quick, and provided a loaner. Will be bringing them my BMW again, for other service needs in the future. Thank you NSMW Team!

St
Review №65

The place is good i drop me car in the night and the next day is done. The price is decent james and his team is very good

NJ
Review №66

From the first phone call to North Shore to the moment I picked up my 2008 BMW 328, James and his staff were just awesome. Professional, knowledgeable, and friendly. The only shop I will ever take my BMW is North Shore Motor Werks. Thank you. Car running beautifully.

Pa
Review №67

This place always has great service. They are very informative on the repair and what needs to be done and what should be done. I have been using them for the past two years and always very professional.

Lu
Review №68

I recently moved to the Greater Boston area and am so happy to have found North Shore Motor Werks. I was referred to James and his team by a friend and I had the opportunity to use NSMW firsthand for some work needed on my newly acquired E46 M3. James and his team are extremely detail oriented and I know that the work being done, is done right. Its clear that James is a master of his craft and is also extremely fair with his pricing. I cant recommend NSMW enough.

St
Review №69

Great shop they do quality work and you don’t walk out feeling like you got ripped off. Owner takes time to tell you exactly what needs to be done and why. Highly recommended.

Fr
Review №70

Great service and affordable prices. They use high quality products like oil, filters and brake pads. Really satisfied and highly recommended.

Ar
Review №71

The guys at NSMW were great from initial call to picking up the car. Fit me in quickly to make sure my car was ready for vacation and had a loaner I was able to use for the day.This is the first BMW I’ve owned and had to have serviced but I’m convinced I need not go elsewhere for future service and repairs.

B
Review №72

Always feel comfortable working with the team at No. shore Motor Werks. Polite - professional - knowledgeable - honest - no pressure... I cant ask for more. B Tighe

bi
Review №73

Excellent work at a fair price.

Mi
Review №74

Great attention to detail, honest and very reliable

Rp
Review №75

James and his staff are excellent to deal with when it comes to your BMW repair and maintenance. Highly professional, excellent work, they take the time to explain to you what needs to be done to your vehicle as well as great value. Highly recommended for BMW service alternative to expensive dealerships.

Ar
Review №76

James and crew are professionals and I wouldn’t bring my BMW to anyone else.

Ca
Review №77

Always the best service, best people.James and all his crew are experts at this.Its nice to have this customer centered service in Peabody.North Shore Motor Werks, works for me!

AT
Review №78

Place to go for sure, brought my e46 in at 8 am and they had it done at 5pm even though I called midway and asked for brakes to be included, pricing is good, definitely my go to from now on

Lo
Review №79

Ive been taking my BMWs to NSMW since they came off warranty. Ive found James & his crew to be reliable, do excellent work at fair prices, and be totally honest. They have never suggested work that doesnt need to be done and, when they find an issue that doesnt need to be corrected immediately they make me aware of it and provide their honest estimate of when it should be done and what to watch for. I believe that James, Jorge, and the guys treat my vehicle like their own. When they found something that required correcting a dealers recall repair they told me and gave me the option of returning to the dealer to have it corrected.To top things off NSMW is usually 20 - 25% cheaper that the dealerships repair quotes and they provide a free loaner if I need it.If you need repairs on your BMW or other German made auto, I suggest you try North Shore Motor Werks. You wont regret iT

Jo
Review №80

The dealership gave me some exuberant price and he gave me a free assessment and gave me a reasonable price and did the work in a timely manner.

b
Review №81

Excellent service as usual!

Dy
Review №82

North shore motor Werks is the best foreign auto repair in the area. I have been to multiple places in the north shore area and none can compare to the reliability of NSMW. I have multiple BMW’s and the only shop that I bring them to is NSMW. They are flat out the best!

Pa
Review №83

Great service as usual. NSMW never disappoints!

Ro
Review №84

Absolutely THE BEST BMW repair shop in Massachusetts!

Je
Review №85

James and George are the best!

St
Review №86

On my first visit I couldn’t of been more pleased No surprises and actually they discovered that I did not need an expensive part that they ordered for the A/C .Work was done on time and provided a cool BMW loaner. I will go back for our BMW service

Do
Review №87

I love these guys! They take really good care of my BMW.

Ma
Review №88

Headlights replaced and adjusted, service was topnotch as always

El
Review №89

Only had my car repaired there twice, but seemed reasonable & quality work.

la
Review №90

Lots of dog hair in car. Very sympathetic mechanic. 👍

Ro
Review №91

Excellent Job! I know a few things about cars, but these guys know BMW hands down. Had a valve cover gasket done among other things and it took half the time at a great price. They cleaned up the engine like new. Very professional. Trust is a huge and thats what I feel with these guys.Thanks again.

Sh
Review №92

James and his staff are fantastic. I had bought an X3 that needed a motor swap. James made several suggestion for course of action, and executed perfectly. The car came back running perfect! Would highly recommend North Shore to any BMW enthusiast!

Pe
Review №93

Excellent service and communication

Mi
Review №94

Best place in the North Shore to have your car serviced. James and crew are fantastic! Honest and knowledgeable. Dont hesitate to give them a call.

Er
Review №95

Quality BMW focused independent mechanic

Ri
Review №96

Prices are a little high but customer service was nice

De
Review №97

Highly recommend North Shore Motor Werks. I dealt with James the owner. My BMW was having some issues and we brought it to the local dealer. We had an awful experience there and started looking for an independent family owned shop. I chose them based on their great reviews and they did not disappoint. From my very first phone call with James through picking up the car today it was a great experience. They are very knowledgeable, fairly priced and do a great job.

St
Review №98

My first time working with them . i was very impressed . Great use of technology . This is not your Fathers old repair shop . Highly recommend them

Do
Review №99

I brought my Mercedes cls63 here on several occasions. The team is fantastic and they do high quality work. I highly recommend their services. Overall great experience!

St
Review №100

My car was checked over and oil service performed. Vehicle was taken into service bay right on time and was ready for me ahead of schedule. Will return.

Information
29 Photos
100 Comments
4.9 Rating
  • Address:468 Lowell St, Peabody, MA 01960, United States
  • Site:http://northshoremotorwerks.com/
  • Phone:+1 978-531-0007
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Repair service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Mask required:Yes
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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