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Century Tire & Auto Service
53 Walnut St, Peabody, MA 01960, United States
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Century Tire & Auto Service
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Ch
Review №1

These guys are great. Gave me new tires ASAP when my gardening truck got a screw in the tire.Even when something else went wrong with the tires a week later they got me in and fixed it in record time.Really appreciate these guys.

Gi
Review №2

So thankful and grateful to Century Tire for the FAST and quality work. Traveling from NJ in an RV, realized we had a blown tire. They were able to have our RV tires replaced the same day and super friendly!! They made a blown tire experience a great experience. To top it off, the owner gave my son, husband and father free tee shirts!!!! They will wear them proudly in NJ!!!! Thank you again.

Lu
Review №3

Yeah so Im posting 4 stars so people can see my warning. First of all rude staff. Anyone who knows anything knows 70$ is too much for a small oil change. Owner has a superior attitude and and seems to think the only reason to do good work is if the car owner is willing to pay out the nose. These people are common in this area and this is the only reason they are still in business. Dont be a sucker or they will take advantage. Those one star reviews are accurate.

Br
Review №4

As always, excellent service. This shop has consistently given me fair quotes and reliable services over the years. Whether for tires, general maintenance, or just helping my wife with a flat tire, Century will continue to work on all our vehicles. THANKS

St
Review №5

I came to this shop looking for a simple alignment simple job. The individual took it upon him self to do a full car check not needed. And. Charged me over price. The man was rude. Threw the keys at me and told me to leave. I have never been to a more unprofessional auto place I don’t recommend it. Smh

Ka
Review №6

Very happy with the reasonable cost of four new tires, installation and overall service. Ill be taking my car here for regular oil changes too.

Review №7

I really like this machine shop. God bless you!

TJ
Review №8

Go in here for a little help with something I don’t have the tool for very easy job. The owner did not want to help just tells me we don’t lend tools I wasn’t asking for something for free or to borrow a tool. I would of paid whatever he wanted to charge me for 5 min job but the owner to good to help a fellow small business owner oh well he could of serviced my fleet of vehicles if he wasn’t so smug. I’m in the middle of a job so I probably look like a bum but this is why you don’t judge a book by it’s cover.

Be
Review №9

Very professional, Great quality . Never had a complaint or had to take my car back after being worked on here . Have been going here past 3 years and will continue.

Sh
Review №10

I had an amazing experience .... As a mom it’s hard for me to make time to go service my car but I can always count on century tire to get me in and out in no time . They are friendly and fast . Do a great Job

Ar
Review №11

We were squeezed in at the last minute for a vehicle inspection. Very clean and professional waiting room. Professional staff, all the customers we witnessed were well taken care of. Based in my experience, I will be using them my future service.

Ri
Review №12

Great Serviceneeded brakesthankfull they could nelp me

Ja
Review №13

Car got a flat tire and was towed by AAA to Century. It was fixed and back on the road in only a few hours!

ja
Review №14

These guys are honest and do great work, 5 + years taking both my vehicles there .

Ke
Review №15

I had a good, fast and objective service. Accurate diagnosis and punctuality in the repair of my car.

Ja
Review №16

Great service, great guys, Havent had any problems.

sa
Review №17

My son took his car there. They said he needed a fuel pump. They said the cost was going to be $1,500. I bought the part for $200. It took me 35 minutes to put in. I asked them how they Justified charging $1,500. The owner got angry and hung up on me. He wanted $200 for the diagnostic. I told him no way. It takes 15 minutes to hook it up to the machine. We ended up paying him $86 for the Diagnostics. Now he gets this negative review. Bad way to do business.JUST TO UPDATE THIS REVIEW. . 2/1.Brought my vehicle to a second mechanic. Mechanic found that the old fuel pump was good. It was a $40 fuel pressure sensor. Cost me $40 for the sensor and $35 for the labor. Two bolts. Total time 4 minutes. This is why nobody can trust most mechanics.

Ma
Review №18

Awesome experience, helped correct another tire shops mistakes. Very pleased. Very professional. Theyve earned a new customer!

Jo
Review №19

Just another tire shop.

Je
Review №20

Ive been bringing my cars here for years. Most recently, I brought my Lexus in for my brakes and and an oil change. The thing I love about Century is that they are always honest and upfront, and they dont tell you that you need something done when it isnt necessary. Their pricing is fair, and their staff is knowledgeable and friendly.

Pe
Review №21

My daughter was away from home, and her car wouldn’t start. She called AAA, and they towed her car to Century. She has 100% coverage by AAA, a gift from her grandparents. The tow truck charged her $4/mile cash only; $12 from Lynn. No receipt. Not sure if Century controls the tow truck who brought her there, but this is wrong. Century did a diagnostic, with her permission, found it needed a new starter. $135 non-refundable diagnostic fee, even if they do the work. That is when she called me. We opted to not have them do the work, and after I objected to the fee, he charged $75 instead. She had them tow car to Newburyport. $85 cash fee. No receipt. Tow truck driver ask what was wrong with the car, because they drove it on to the flatbed.Had a professional check the starter. 100% fine. The problem was the key fob had a weak battery. That is all. This place is a complete rip-off. My 20 year old daughter is not familiar at all with car mechanicals, and they took advantage of her. Shame on them.

Je
Review №22

Always great service and very straight forward

Jo
Review №23

I rarely need repair and replacement of tires. I just end up going to the same place, its a small independent shop in downtown Peabody. The prices seem fair, and if they cant repair the tire they will call. Ive gone elsewhere once but that was only because I needed a repair that day and they didnt have availability.

Ja
Review №24

I have been a customer of Century Tire for several years. I have used them for not only Tire purchases and repair., I use them for auto repair and service.They do an outstanding job, provide excellent service. They are all very friendly and helpful. That are also upfront and honest with pricing and services needed. I highly recommend them.

Le
Review №25

These men are hard-working and personable. I get straight answers and great service! I know they want to keep me driving safely. Thats the best part of going to Century Tire, they care about YOU and your car.(I cant believe the one star reviews! I think some people are just never happy.)

na
Review №26

Great service ! good timing, awesome staff .

Br
Review №27

Disrespected in person, asked for a simple in person compression test. Owner refused and talks down to me. Brought in truck for a driveshaft issue and radiator replacement. Pending insurance claim payment with the adjuster. Been driving since 16, both on tracks, dragstrips and in the street. Been a Professional driver for 6 years. I know cars and trucks. I dont appreciate being told my truck is going to the junkyard when I didnt give permission for such. Had a mechanic happily do a compression test with me for the Honda motorcycle. I dont know what this guys issue is with me, but he demands 500 dollars just to talk. This is my work truck and how I make my money, but he does not seem to care. Asked for an in person paper estimate, he said he threw it out. Not happy with the experience so far.

La
Review №28

Always great service! Would highly recommend!!

Ch
Review №29

I had a decent sized dent in my bumper, which I thought would need to be completely replaced and cost me a fortune. I was pleasantly surprised when Century Tire called me, within 2.5 hours of dropping my car off, to inform me they had fixed it and brought back as good as new, without needing a new bumper! They also took the time to clean out my headlights without being asked. Will highly recommend anyone to give them a shot!

Ch
Review №30

Got a flat about a mile from them, swung into their lot on a wing and a prayer right as they opened on a Saturday and they were able to squeeze me in, repair it, and have me back on the road in less than half an hour. I was in a time crunch and they seriously saved my rear. Excellent service. Thank you for being awesome! :)

Ju
Review №31

Not only were they ignorant and rude, they destroyed my wheels and brushed it off as if they’re were damaged prior to my visit to their facility, extremely unprofessional and not willing to own up an correct mistakes on their part.

To
Review №32

Very very professionalA step above the competition

Sa
Review №33

Joe and Dave are amazing! We work closely with them, and theyre always very efficient with getting our orders placed. Anytime we need something, they are always able to help the same day. We recommend all of our customers to them. Dave and Joe are very laid back, and dont try to up-sell or push customers into something they dont need.. Theyre for sure one of the few honest, good guys!

Ka
Review №34

I have been going to Century Tire for the last three years. They are quick, personable and professional. They have given me excellent tire repair and replacement, oil change and mass inspection. Eveytime I go they are busy with other customers but that never gets in the way of their quick reliable service. Plus side they have updated their waiting room and it is a very comfortable and stylish!

Jo
Review №35

I have been a customer for over10 years and have always had exemplary service, and courteous treatment. My car is 13 years old and I believe because of Century the car is running well and most importantly I feel safely! Thanks Century!!👏👏👏👏

jo
Review №36

I got stuck on the side of the road my trailer tire blew off the whole wheel came right off the trailer carrying an excavator call every tire shop and State Century Tire was the only one that could help me I was very grateful

Jo
Review №37

Friendly professional and reasonable

Iz
Review №38

This Place is Awesome customer on point very nice guys and The prices are great and they work with you to find the right part for your car. Quick Service and Their Mechanic Juan is Qualified to to repair just about everything your car needs I would Highly recommend this shop!

Er
Review №39

Long ago, maybe thirty years bought tires from here with it’s road hazard guarantee. Well blew out a tire and brought it back to Century for guarantee but some wise Guy said “this tire didn’t qualify”. Well, just wanted the smart man that after all these years and traveling 60,000 miles a year with appropriate many new tires I want to tell the man who saved “$50 years ago has probably lost thousands $$$ because of his stupidity. Well done

Pa
Review №40

I was referred to Century Tire about seven years ago, and have been thoroughly satisfied from the start.We had a period of Complimentary Scheduled Maintenance on my wife’s new car, but as soon as that ended, we were back to 100% with Joe and David.No need to consider anyone else!

Jo
Review №41

I got 4 new tires here. They are willing to go the extra mile when needed. You can trust these guys to get the job done right.

Da
Review №42

Got a flat tire, AAA took me to Century, and they were great. Very fast and was surprised at how reasonable the price was. They gave me a loaner tire so I could continue my work day and had a tire delivered that afternoon. Quick, easy, seemless and friendly.

Br
Review №43

Very helpful

Lu
Review №44

Place came recommended by a friend and have been here a few times and I cant complain. Theyre very professional and polite and have fair prices

St
Review №45

I have used Century Tire for years for my annual state inspections, purchasing tires and assorted other auto needs and I have ALWAYS received excellent service. They are all very friendly and accurate on price quoted and time needed to complete the job. I highly recommend them.

Da
Review №46

The guy behind the counter has to be the most ignorant person I’ve ever met at an actual business; I am a business owner and i wood never talk to a customer the way he proposed himself, unprofessional

Ch
Review №47

The service was fast and friendly. Joe, the counter person, recommended four Kumho tires for my Honda Accord. They beat the price from the tire store I stopped at the day before. It drives a lot better now with the new tires and I was on my way in no time!

Je
Review №48

Good service all the time!

mi
Review №49

Awesome service awesome people

Ma
Review №50

Great service. Very friendly staff.

An
Review №51

Super trustworthy and honest

Da
Review №52

These guys are Great! I bought (4) Continental Tires from Century last January and with the strong urging of Joe (he may be the owner) to get the Tire Protection...Thankfully I did!! Since then...I’ve hit 2 potholes that compromised the integrity of the tire...Century honored both replacements and also realigned the car...all at no cost to me!! I also want to point out that I’m very picky with my Mercedes and these guys handled the rims very meticulously!!

Ch
Review №53

Century Tire is an honest family owned business that you can trust! The owner Joe goes out of his way to fit you in when you need service. I always receive sound advice and have recommended Century Tire to many friends. You can’t go wrong with them.

Lu
Review №54

Great people! Very knowledgeable and reasonably priced. Highly recommended

We
Review №55

Exceptional service! I have taken my vehicles to Century Tire for years, they are honest, reliable and do a great job. Just got tires, very happy ! Thanks Century Tire!

Lo
Review №56

Never have a problem here. Service is fast, honest, and very reliable. With or without appointment Century Tire takes care of me and my family. Trust them and recommend them to anyone.

al
Review №57

Very Pleasant and professional business atmosphere.

Ja
Review №58

Great customer service . if you are looking for a fast and efficient service for your vehicle this is the place to go.

Ro
Review №59

They rip me off to fix ac leak charge me 300 dollars took it back and they said my car had more leaks and the it would cost me 1500 to fix the problem wich it was a lie took it for a 2 opinion and the fix the problem for 80 they over charge me to refill my account and never fix the leak

Jo
Review №60

The worst tire shop in the area. Do yourself a favor, save your car and money, go somewhere else...About 2 months ago I had a flat tire and went to Century Tire to get a new one installed. I brought them a brand new tire, which they mounted on my rim and charged me $45. 2 days after they mounted the tire I noticed that it was leaking air and went back to them. They said my rim was bent and they had to swap the tire from that rim to my spare rim. They did that and charged me $60 more. I went on a vacation and when I got back noticed my tire is completely deflated. Inflated it and drove back to them to ask them to figure out what the problem is. They said that this time they found a nail in the tire and asked me if I wanted them to fix it. I agreed and told them to repair the tire. After another 10-20 minutes, the manager came and told me that the tire was now ruined and had to be thrown away. I had driven less than 100 miles between the 3 separate visits to them and they had swapped that tire twice and (1) had not noticed the nail before, (2) charged me money for what they claimed was a necessary swap of the tire on to a different rim to fix the leak, and (3) promised me that they will repair my tire and then said it was ruined.Since they had obviously missed the nail before and had forced me to pay for unnecessary mounting-remounting of tires, I asked if they would at least mount and balance a new tire for me (which once again I bought and brought to them) onto the rim without charge. The manager was very rude and told me to take my business elsewhere. I had to take my tire to another shop and pay them another $30 to have it mounted.

Cl
Review №61

Friendly staff. Prompt Service. Great Deals. Quick and accurate service. Century Tire and Auto gets 2 thumbs up and 5 stars from me!

Sn
Review №62

This was my first time there and I found on their website they had coupons for first timers but they didnt mentioned it to me. I thought the service was OK. I feel I got ripped off with added items and CS wasnt that good compared to other shops Ive go to. I went in for an oil change and lube service with a 14 point safety inspection. They couldnt tell if I needed brakes, so it makes me wondering if they performed the safety check thoroughly. The sales person sounded indirect with me at times and didnt explain the line items to me on what I was charged. He took my payment said goodbye and told me to come in again if I wanted my brakes checked. Again makes me wonder. I will never go here again. I signed up for yelp just write this review and say good riddance.

Ad
Review №63

Never again will I go to this place.Last year we brought my mother in laws truck in to get new tires. We scheduled an appointment to replace the whole set a few days later.I went down the day of and the service was horrible. They kept me waiting for hours, I saw friends of theirs bring their vehicles in ahead of mine and get out sooner than me.The part that always pissed me off was when they told me to my face that the rotors were gone and had to be replaced and it would be another $1000. The vehicle has big wheels, you can easily see the rotors and there was not a trace of rust on them.Since then the front tires will not hold air. Not just the crappy ones I bought from the store only to find out when I replaced the tires after putting air in daily after having it patched, the tires they sold me for $250 that they said were the cheapest they carried for that vehicle sell for $120 at Walmart.Since none of my tires will hold air now I guess the problem wasnt the tires; they sure held air fine before I took my vehicle to them.My advice is to take your vehicle to a place that knows what they are doing instead of taking it to these jackasses.

Fe
Review №64

Worst customer service.Im trying to get a oil change. The company I work for pays for it. Its a process over the phone. It was my first time going there. I believe he is the owner lost patience over the phone with company hangs up on the agent! And told me he couldnt me. I made a appointment on the previous day. Took the time to go there. Over the phone they were so helpful in making the appointment and I explained. But there not so much. Impatient and rude to people.

Fr
Review №65

Very courteous . Convenient and waiting room is clean.

Fr
Review №66

We have used Century Auto for many many years. David owns the place and he is totally trustworthy - excellent service and an excellent attitude.I highly recommend them.

Na
Review №67

VERY UNSATISFIED with their service. Had to come back the next day after the work had been completed and paid for, because NOTHING actually had been done. After hearing about it, the guy said: OK, well take a look, you can wait over there. Then for a half an hour nobody bothered to approach my car, even though they did not have other customers. After my question/reminder they finally got to it. AT NO POINT anybody there bothered to apologize for making me come back and wait for the service to be done. Seriously: not once, not even a simple Sorry about that, NOTHING. Extremely rude, unprofessional, unreliably place. Seems to be completely oblivious about the concept of Customer Service. I will stay away, and recommend everyone to do the same.

Ru
Review №68

One time I brought my car to replace a tire, they broke a bolt and said we cant replace it. After questioning the owner said : Get out! Or Ill call police. So I called police myself. When the cop came the owner became to be so nice but still refused to do anything. Then I came to another shop in Peabody, they replaced the broken bolt and the tire within 30 min. So pls - do stay away from that Monkeys!

Ja
Review №69

Met Joe. He was fantastic, friendly. I will be back

Gr
Review №70

Great tire value ... also due most of my automotive repair ... family owned and operated ... good guys

Ri
Review №71

Very friendly, professional, and knowledgeable......I thought I could learn on line. I did !!! all the wrong stuff ..Go to a tire shop for tires thats what I learned

Ca
Review №72

The person who works What the customers Treat them like Ship it

Ja
Review №73

Super nice guys. Something had gotten knocked loose in my car, and I wasnt sure what it was, but it was making a ton of noise. I was originally going to drive out to West Roxbury, since my mother works at a dealership, but the noise got so loud I just turned into the first shop I saw and hoped for the best. The guy at the desk struck me immediately as a honest looking guy, so I felt a bit relieved, and he had someone take me car in to look at it immediately. A few minutes later the mechanic came in, and told me what the issue was, how hed taken care of it (a temporary fix: they didnt have the materials to fix it on site) and they didnt charge me anything!If Im ever in the area and need car maintenance, Ill be sure to go here to return the favor. Everyone I encountered seemed very honest, professional and helpful.

ro
Review №74

A plus mechanics great help with picking tires very professional

Mi
Review №75

Want to give a shoutout to the guys at century tire. Thanks for the fast friendly service when I got my tire fixed the other day.

Gi
Review №76

Been doing business with Century for what seems like a century. Great guys, knowledgeable, speedy and accommodating!

Jo
Review №77

Well, been going here for years. They invariably find massive front end work that needs to be done immediately, especially on my older model cars I keep running for my kids. After I went and asked for a brake inspection on my truck, they told me I had to have $1,200 work done now, and they recommended another $600 to make it right. (This is what they have done over the years as well, a shell game of sorts it seems..) I brought the truck to another shop (Hogan Tire in Woburn) and GUESS WHAT? I really only needed about $120 worth of parts (a stabilizer shock that went out the very day I picked it up from Cambridge Tire it seems, how coincidental...) and the rest of the parts were fine, good enough to pass inspection even on the most worn parts. So I got the stabilizer done, passed inspection a few weeks later and am NEVER GOING BACK to Cambridge Tire to get RAPED AGAIN!!!!

Jo
Review №78

Waited an hour for a sticker then then went on lunch for an hour without telling me.

Ta
Review №79

Nice guys. Car in and out for a drop in inspection sticker.

Sa
Review №80

Century tire is the place to get tires!!! If you are looking for great customer service and people you can trust century is the place to go!

De
Review №81

Would have liked to see a print out of my wheel alignment specs. Service was good pricing not the best.

Co
Review №82

Great Shop!! Highly Recommend to anyone in the Peabody Area!

Ke
Review №83

My family has been going here for a long time and every time I go here they help me out and go the extra mile, wouldnt go anywhere else

sa
Review №84

Very good

Da
Review №85

0 customer service skills.

Li
Review №86

Very good 👍

Ke
Review №87

Great tire deals

Ed
Review №88

Good people

Ba
Review №89

Trustworthy

Ab
Review №90

The best !

Ch
Review №91

Didnt know anything, how are they still in business?

To
Review №92

Great service.

Co
Review №93

Fantastic shop!!!!

Information
91 Photos
93 Comments
4.1 Rating
  • Address:53 Walnut St, Peabody, MA 01960, United States
  • Site:http://centurytireauto.com/
  • Phone:+1 978-531-5689
Categories
  • Auto repair shop
  • Auto spring shop
  • Brake shop
  • Car inspection station
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7AM–5:15PM
  • Tuesday:7AM–5:15PM
  • Wednesday:7AM–5:15PM
  • Thursday:7AM–5:15PM
  • Friday:7AM–5:15PM
  • Saturday:7AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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