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Imports Auto Sales Inc.
589 E 32nd St, Paterson, NJ 07513, United States
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Imports Auto Sales Inc.
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TI
Review №1

I was apprehensive about traveling from LONG ISLAND to see my son get his feelings hurt, but the experience was far from a disappointment. Everyone from Imports Auto sales was nice and very patient. We had the opportunity to give a rigorous test -drive, rather than just looking at an vehicle compared to most New York Dealerships, who just want you to just sign your life away. With all of this being said, my Son made his first purchase from this Dealership which changed his expectations which encouraged him to understand that: There are some Good car salesmen in the Tri-State area, and it was worth the trip!The Coopers!

Ed
Review №2

I went to Import Auto Sales, looking for my first car. I knew nothing about cars and being a female by myself I scared of making the wrong choice. As soon as I step on to the property I was greeted by Steve. He listened to my concerns and what I wanted and now a month later after my purchase I knew I made the right choice. I absolutely love my Honda Civic and will definitely recommend him for anyone that’s looking for a car.

Ne
Review №3

Buyers BEWARE purchased a 2010 chevy tahoe from Steve who insured me it was safe because I have a son with a wheel chair well it was anything but that 1 day after while driving my son it broke down called the owner right away who really didnt care told me have it towed so his mechanic can look at it what I did which anyone would do was had 2 different mechanics look at it with BOTH saying the same thing motor mounts shot misfire on cylinder 7,inner tie rods so I had the work done came to $1,000 now I was realistic I didnt want to return the vehicle because they charge me 15k cash which I paid in full but also being a car salesman for 8yrs myself there should be a honor but once they have your money your nothing to them asked for the 1k thats all the owner was rude the threatened me so now I will go to small claims court but if you have someone who needs a safe reliable vehicle and not just junk that they clear the engine light on ogo SOMEWHERE ELSE!!!!! They have no regard for kids or your own safety

Pe
Review №4

I went to go see a 350z and I liked the pictures and it looked very clean. When I went to go see it it had a big scratch on the hood, chips in the paint, curb rash on the wheels, radio was basically broken I couldn’t even lower the volume. I was still willing to take it home, but I was not paying $10,000 for a 2005-2006 with 120,000 miles. So I asked Steven to work with me and they said the price is not negotiable. Very bad attitude. I DO NOT RECOMMEND GOING HERE!!

Ja
Review №5

I have to say that this dealership went above and beyond all expectations. I purchased my vehicle out of state and they did everything I asked to reassure me that the vehicle was in proper working condition.They were responsive and attentive to all of my concerns and made the process seamless and extremely easy. I own my dream car now and it’s all thanks to Noah and Bob. I will not purchase a vehicle anywhere else💪🏿

Ol
Review №6

I honestly can say, this is one of THE best car dealerships i’ve been to. They’re super nice, funny, honest, hard working men. Went above and beyond and went out of their way just to make me happy. They we’re also quick and easy to work with. Would reccomend them to absolutely anybody currently looking for a car!

Da
Review №7

Quickest and easiest car buying experience of my life. Sales associate Steve was extremely knowledgeable and got me a great vehicle for an even better deal. The entire process was completed in under an hour and I was out the door with my new car. Will 100% be buying here again as well as urging all my friends and family to do the same.

ma
Review №8

Steve was polite, knowledgeable, and very low pressure. Coming into the dealer I was worried that I would be overwhelmed, but he provided me with a of the options and possibilities and helped break it down for me. As a female, sometimes I get worried that I might be taken advantage of, but I was tremendously comfortable. My new car is so perfect and I got a tremendously fair deal. Thank you Steve and imports !

to
Review №9

This by far is the best used car dealer in town. I have been dealing with this dealership for over 20 years and this is my go to place when looking for a car for me, my children or my family. The customer service is amazing they’re pricing is fair and they are up front with you. If there is something you want and it’s not on the lot just let them know and they will make it happen. This is my car dealer for life.

Er
Review №10

Best Customer Service ever.Steven was great. He made the process super easy and the experience very agreeable. He worked with us and our budget that we came out with a great deal and a wonderful car . Love it! I will recommend this dealership to all. They are the top of the line in their business. Thank You Steven and Imports Auto Sales team.

Te
Review №11

They have a very nice car selection. I found the car that I like on their website and ended up buying it. The entire experience was great. Steve and Rob were beyond accommodating! They went beyond and above for me. Highly recommend!

Ja
Review №12

I visited in September 2020 after calling and getting the OK to come in and test drive a car I was looking at. After driving an hour to the dealership, I was suddenly told that I wouldnt be able to test drive the car unless I was sure I was buying it. Keep in mind that I had literally never stepped in this particular model of vehicle before. For obvious reasons, I objected, and they responded in an intimidating tone of voice trying to immediately push the sale on me. I explained that I had a few other cars I also wanted to look at elsewhere before deciding, and they told me come back after you look at the other ones - it didnt take me long to figure out that they were just being lazy and not wanting to move the car out of the lot for a test drive. So I left.Complete, utter, shameful waste of my time. This is exactly how to NOT run a dealership, used or not.

Ky
Review №13

All I can say is wow! The team at Imports Auto Sales was friendly, honest, and more than accommodating! I would 100% recommend! They got me into a fantastic Kia Forte and I feel like a new man! Thanks guys!

El
Review №14

I absolutely love the service the staff in office gives. everyone is super friendly, makes consumers feel welcome, and theyre very team oriented. every visit with them has been a success and I never left unsatisfied. awesome environment, awesome service, awesome deals/prices

Ra
Review №15

I love this place... bout a car from here few years back and now theyre helping me getting my next vehicle... thanks to Steve and others works there

An
Review №16

Steven at Imports auto sales will go above and beyond all other dealers to make you a happy customer no what he will do whatever is needed!!! This guy is the best I will only buy cars from him from now on and recommend him to all my family and friends!!!Thanks for your excellent customer service...

Da
Review №17

Great car, good price, great service. Thank you for making everything so easy!

Je
Review №18

Nice experience buying used car here, they are very honest with numbers, they take care of customers in the whole process of buying

Fr
Review №19

Imports auto sales has been a wonderful experience. I had some issues with my first car and they fixed them with no questions asked and helped me every step of the way. They were flexible with their time and when my first car did not work out they helped me find a second car to exchange. They were very helpful and I would definitely recommend it.

Ak
Review №20

The worst experience ever as soon as i got the car 2 years ago it was hell i dint pass inspection at all i wanted to change it they said no i kept going back and nothing was done never again i would never recomend this place

fr
Review №21

Best dealer. I buy 3 cars 🚗 in the last 7 years . Nissan 350z,BMW x3 and acura TL. I highly recommend this place great customer service .I will buy my next car from them.

Ma
Review №22

Definitely great salesmen and service! Car looked just like it did on the internet and the prices was great.

Al
Review №23

Purchased my 2010 Mazda 5 there about a month ago. You hear about extra fees being added from other dealerships but not from these guys. Fee I paid was only for license and registration and of course taxes.There is normal wear and tear from the vehicle I purchased but it is a 2010 so that is to be expected.I would purchase from these guys again.

Mi
Review №24

Clean, friendly, upfront, zero uncomfortable shenanigans. Theyre also family owned. Steven was great to work with. Would recommend to anyone looking for a clean used vehicle at a fair price

Je
Review №25

They have a great selection of high-end vehicles here, and the sales person Steven is very friendly and professional answered all our questions and walked us through the sale nice and easy . I drove from out of state to come here and purchase a vehicle since their prices were much lower than the ones in my state. I would highly recommend purchasing from Imports Auto Sales

Kr
Review №26

Best car buying experience, hands down! With a fantastic selection of cars, no pressure sales and friendly service, why go anywhere else?

ma
Review №27

Got my dream car for a good price; Bobbie is a very nice down to earth dude. Will definitely buy from Again

ph
Review №28

You dont offer full disclosures thats why i asked about the condition of the car beforehand an manheim is on your side thats why you pay them . I filed arbitration but i was met with resistance since I was 2 days late no surprise though ive been dealing with manheim almost 20 years i know car dealers keep their lights on .

Lo
Review №29

We love this place, the Owner ( father) is super nice also the son. He will give you different options for financing which is 20%, 10% interest but it depends how much your Down payment. So the same Day, within 3 hours and a half of processing, we got the Hummer H2 right away. They even do the oil change for us...We are so Happy ...Thank you Lord.

Me
Review №30

Great place! Purchased my first car from here, staff was amazing especially Steve!! He was such an amazing help. Would definitely recommend. My car is in perfect conditions. Couldn’t have asked for better!

Ba
Review №31

I am very grateful for the my van! The guys at Imports were very pleasant and easy to work with. Gave me a great deal on my purchase definitely goin back for another van soon. Thank you Steve the van is great and you were great.

Ka
Review №32

These guys are so awesome, kind and patient. I’ve had my car for a week and I absolutely love it. I financed a stick not knowing how to drive one and they taught me while they did the paperwork. The whole process was easy. I enjoyed this place so much I told my coworker and she went and got herself a car and received the same treatment. It was so good to hear! I told her those were great and she proved me right!

Is
Review №33

I had a great experience with them, theyre super friendly and have a family atmosphere. Reccomend to everyone

Ta
Review №34

Great team work! Excellent service in one day I got my amazing suv!!!! Thank you sooooo much! Believe me they’ll work with you & even stood with me after they closed!!!! Thank you happy customer here! 😊

Al
Review №35

Im very happy with my recent purchase at imports. Thank you Steve for your great service and offering me an amazing deal. Absolutely in love with my Honda!

Ja
Review №36

BE AWARE IF YOU DECIDE TO BUY A CAR AT THIS DEPLORABLE PLACE. BRING YOUR MECHANICS WITH YOU BECAUSE THEY ARE DISHONEST. I WENT WITH THE FAMILY TO BUY A USED CAR, AS IS; SOUND TO GOOD TO BE TRUE. I SHOULD HAVE FOLLOWED MY GUT. IT WOULD HAVE BEEN A START UP CAR FOR MY SON. IT READ HONDA ACCORD 2002 55,000 MI GOOD CONDITION. THE SALE MEN STEVEN ASSURED US THAT THE CAR WOULD DEFINITELY PASS INSPECTION. I ASKED IS THE PRICE NEGOTIABLE BECAUSE THE CAR IS UP THERE IN AGE. THE SALE MEN MENTIONED IT WOULD BE A LOST IF HE BROUGH DOWN THE PRICE. OK FINE, THE CAR COST $5,000; WE BOUGHT THE CAR AND RETURNED THE CAR lN LESS THAN 24HRS. WE TOOK THE CAR TO OUR MECHANIC FOR A QUICK TUNE-UP. HE WAS FLABBERGASTED AS TO HOW MUCH THEY CHARGED FOR THE CAR. THE ENTIRE BOTTOM OF THE VEHICLES MECHANICS WERE LITERALLY DETERIORATING. IT WAS A SAFETY HAZZARD, WOULDNT PASS INSPECTION. THE MECHANIC MENTIONED THAT THE VEHICLE WASNT WORTH $1000.00. THEY WERE MINDFUL OF THE SITUATION BUT THEY CONVIENTIENTLY FORGOT TO MENTION IT. SMH SMH!!! THEY REFUND OUR MONEY BUT SUBTRACTED A $600 HUNDRED DOLLAR PAPER TRANSACTIONS FEE. REALLY!!! HEY, WHAT ABOUT OUR TRANSACTIONS FOR INCONVENIENCE. WE ALL KNOW THAT TRANSACTIONS FEES DO NOT COST 600 DOLLARS. THE PAPER TRANSACTIONS DIDNT EVEN LEAVE THE OFFICE OR GO THROUGH ANY SYSTEMS. ITS PLAIN AND SIMPLE THAT THEY ARE HUNGRY. PLEASE BE AWARE .....BRING YOUR MECHANICS OR BETTER YET GO ELSEWHERE. KEEP SAFE... THE OWNER AND SOME OF THE STAFFS DO NOT WEAR MASKS. HEY IMPORTS, DO NOT WRITE BACK......THERE IS NOTHING YOU COULD SAY TO JUSTIFY THE SITUATION. ..........BRING YOUR MECHANICS!!!!!!!!

Fu
Review №37

We had a wonderful experience. The whole team, from sales to finance was exceptional. A special shout out to Steven, Mark and Bob for their expedited assistance. My son was extremely excited about his car and we are grateful!! I would definitely return to Imports Auto Sales for my next car purchase. Thank you again!! Wonderful experience

Me
Review №38

Steven did such a great job. He got us in and took care of us in a timely manner. The best part is we didnt feel pressured to do anything. We had a say in everything we signed for and was very comfortable with our choice that we made and not something forced on us. I would recommend him and Imports Auto Sales to anyone who is looking for a car!

Ra
Review №39

My experience with imports goes back 10 years, I buy all my families cars here. They always have taken care of me and if they dont have the car I want they will find me one for good prices. Thanks imports!

J
Review №40

Great place to buy your car. Thanks Steve 💪🏽

Ab
Review №41

I had a great experience buying my 2008 Ford Mustang. Drives great and looks for an incredible price Steven was the best salesman ever I highly recommend

Ne
Review №42

I purchased a car last week. Mark and Steve were extremely helpful. Polite staff and very honest. I would recommend my friends and family to go to Imports Auto Sales.

LA
Review №43

Great experience at imports auto sale. Bob and mark were wonderful at helping my wife purchase her vehicle. Very knowledgeable towards the vehicle Steve and mark were excellent with the financing and helped lots to where we wanted to be at in payments. Great dealer to purchase a vehicle from!

Ta
Review №44

I would give more stars for Imports Auto Sales if that option were available but Steven was exceptional.I purchased my Hyundai Sonata, He was very personable, understanding, friendly, and most importantly he doesn’t judge a book by its cover. He’ll treat everyone with the same level of respect and most importantly trustworthy!!..it’s hard to find those qualities at an auto sales location but he definitely has it all. He made my experience pleasant and painless. I recommend this location for its customer service as well as its car prices

Ed
Review №45

Beautiful people; vehicles in excellent condition. You get EXCELLENT care in service. The BEST car sales team ever in my experiences as a buyer; no pressure given, and all questions answered promptly, and with a touch of absolute care. A very comfortable place to buy.

El
Review №46

I had the chance to speak with Steven there, very welcoming person and professional. This place has very good customer service and I recommend it 100%

Me
Review №47

The staff are very helpful. They helped me find a car that I love. Im so happy with my new car! Great service!

Pa
Review №48

We had an excellent experience with Bob and the team at Imports Auto Sales. They helped us get the exact car we wanted at a great price with no hassle and no pressure tactics. Great place to buy a used car!

SR
Review №49

Great place to buy a car! I went to Imports Auto to buy a car I found on CarGurus. I was a little hesitant at first I thought it was going to be a sketchy used car dealer. But from the moment I went in everything was great. It seems to be a family run business. They do not hound you trying to get you to buy a car like your typical car Salesmen would. If you are interested in a car you can just go check it out with no pressure. They are happy to help you however they can. I had a great experience with Steve, Bob, and Mark they are great guys they felt like family. I highly recommend them.

Ge
Review №50

What an awesome experience and excellent assistance from Imports Auto Sales. Great for first time buyers. Steven was able to assist me in getting me a great deal and financed 😉 thank you guys. Awesome Team 🚗

Ar
Review №51

Thank you Steve for the help and purchase of the Audi !!! Just as described and would highly recommend to do business with. Thank you thank you very much

Dr
Review №52

Best experience I’ve had buying a used car and I’ve bought many of them. They have been nothing but helpful with me with buying the car I wanted in the specs I’ve requested and each of the team members give exceptional service. I look forward to more business with IMPORTS Auto Sales Inc.

Fr
Review №53

Had a great experience working with Steven . I called ahead after looking at inventory online and he had it pulled in front and ready for a test drive when I arrived. The entire process was super easy and everyone was very friendly. Will recommend Imports Auto Sales in the future

Xi
Review №54

After searching and searching for the right car. I came across Imports Auto Sales and purchased my second car with Steve. You guys were great !

Se
Review №55

Very nice people. Almost like they are your own family. My grandmother needed to buy a car and they worked with her and helped her out so much. Any problem, they fixed it fast with no hassle. I would highly recommend that anyone looking to get a car, this is the place to go.

Bo
Review №56

Could not have had a better experience, Imports auto sales has made the process of buying a car for myself one of the most pleasant experiences. Steve and Mark are fantastic Sales reps, super friendly and very welcoming. Bob couldnt have been any more helpful as he insisted on changing my fog light himself personally before i drove away with my new ride. Incredible staff, not to mention super hot cars, with prices you cannot beat anymore, in my experiences in purchasing vehicles over the years nothing compares to my experience at imports auto sales, would 10 out of 10 recommend.

Lu
Review №57

I absolutely love this place and highly recommend,, after searching for a reliable car for weeks,, I finally got the car I wanted and within my budget,,, shot out to STEVE no pressure on sales, honest with prices, and 100% great customer service,, I’ll be back for a second car 👌🏼 It was my pleasure doing business with you and your team ! See you soon

Ca
Review №58

First time buying from these guys and I am impressed! Great service and great prices! Go see Steven for your next vehicle purchase!

Th
Review №59

Dealt with Steven to buy a cheap 2010 mazda5. Although the car was supposed to be sold as is, they changed the muffler that had a hole. They also lowered their dealer fee to honor what was advertised on truecars. They further agreed for us to have the car independently inspected at any of the numerous nearby garage (the car had a few small issues, but this is obviously expected from an old and cheap car).

Fr
Review №60

Bought my 2008 MINI COOPER here, Steven was great and professional, very detail oriented. It was a quick and painless process. This is by far the best experience i have had buying a car

T
Review №61

Steve helped me out to buy my First car it was great he helped me out to get the best deal possible and gave me the car clean and detailed also bought my wife and daughters car highly recommended dealer honest and trustworthy

JU
Review №62

I made the right choice by choosing Imports Auto Sales. Steven and the rest of the team were very helpful and friendly, Easily got approved and financed. They are a honest and a trustworthy team. Thanks guys

ev
Review №63

Very happy customer, I love my car! This is my second purchase from Imports and I couldnt be happier. Its very clean, low mileage and Ive saved thousands of dollars off the price of the same car at the local Lexus dealer. Thanks Guys!!

Le
Review №64

Very generous people and easily to work with. I bought 2 cargo vans for work and gave me a great deal. Will go back again. For another

Ed
Review №65

Great experience, Steven was extremely helpful and friendly and went out of his way to make sure we got the vehicle that suited us best. Highly recommended this place if youre looking for a high quality used vehicle :)

Ph
Review №66

Back in July, I contacted this dealer about a 2011 Honda Crosstour that I saw on the AAA referral page for used cars. Since I was referred by AAA, I felt comfortable visiting this dealer. I had looked at similar vehicles in my area that were more money, so with comparable mileage, I felt the price was fair.I called and met Steven at the dealership. I know a little about cars, but Im not a mechanic, though I should have brought one with me.The car seemed to drive okay, with the exception of a shimmy from the right front wheel, which I attributed to wheel balancing. Car was clean, engine was all clean & shiny (more on that later)Anyway, after driving, I said Id like to purchase the vehicle at the price that AAA had offered it for. He asked me for that price, and after seeing another ad, gave him a higher number than the AAA price. He didnt correct me, but shame on me for not returning to the AAA price on my phone to keep him honest. As a result, I ended up paying $500 more than the AAA price. Additionally, right before we concluded the transaction, Steven told me that he had to sell the vehicle as is, since hed lowered the price so much for this sale. More on this soon....After paying for the car, I drove it home, and Steven told me that hed forward the paperwork to register the car in NJ and get my plates. The day before my temporary plates had expired, I called the office because I still hadnt received my paperwork, and wanted an extension on my temp plates. Steven agreed to send them to me (why did I have to call at all?), and they were sent via FEDEX the next day, with no temp extension.I had to take a day off to get to NJ Motor Vehicles, only to have them tell me that they couldnt register the car because the transfer wasnt notarized (Its not required in CT, where the vehicle came from).Called their office again, and they told me to bring it to another MVC office, and it would be approved. I had to visit 3 different offices to get this done. Why wouldnt they tell me this could be an issue in advance? Theyre the auto sales experts, not me.I dont use conventional oil in my cars, so I brought the car to National Tire & Battery for a synthetic oil change. Oh, that clean engine? Well, it was clean on top, but underneath had a really bad leak, due to a bad gasket (they showed it to me prior to my approving the replacement).Okay, time for inspection. Day before I bring it, the check engine light comes on. They inspect the car, and give me the codes I failed for (emissions issues). I had to replace both Catalytic Converters, as well as all 4 of the O2 sensors, at a total cost of $2300 (I have all the receipts). This is when I began to look online, and found a lot of people complaining about this dealership. One even claimed the same thing happened with regard to a vehicle warranty, to which they responded that all vehicles under $3000 are sold as is, and carry no warranty. Well, my vehicle cost nearly 3 times that, why was I not given a warranty?So, the car I thought was a bargain compared to comparable vehicles (same car/year/similar mileage) wasnt a bargain at all. In fact, Ive ended up spending more money than I would have if I purchased on of the vehicles that I shopped for closer to where I live.I would have rated them a 1, but part of the responsibility is mine, for trusting them, especially with a AAA recommendation. Im pretty sure there will be a response from them, because they usually do any time someone gives them a poor review. With that said, I can assure you that this was my experience there. I see some of the reviews that claim this dealership is somehow scamming. Id like to think they arent, but the only other explanation I can give you is that theyre incompetent when it comes to the conditions of the vehicles. I would strongly urge you to have a mechanic look at the car youre considering for purchase from these guys. All used cars need a little $ put into them after you buy them, just not as much as I had to pay.

Ju
Review №67

Very good service and one of the few used car dealers that offer financing with a one year warranty. Will recommend!

Jo
Review №68

I wanted to buy a mazdaspeed3 from them i spent $335 to have the car sent to a Mazda dealership for a compression test, and full inspection on 2/12/2020. i told them i would lookup how much it was going to be to fix some issues WHICH WE COULD HAVE NEGOTIATED, so we could both agree on a price. They where very friendly and said this was not a problem.They then sold the car TWO DAYS LATER TO SOME ELSE, they could have at least told be i needed a deposit to keep the car from being sold! Thanks a-holes no im down $335

Da
Review №69

I bought a car here over a month ago. I travelled all the way from NYC to get this car. They sold me the car as is. Thats ok. I knew what I was getting myself into and accepted that. HOWEVER, I gave them a check for 10k and they told me they would mail me a check for the difference along with my registration and plates. 1 month later, my temporary plates are expired, I still didnt get my check in the mail. I HAD TO GO BACK TO THEM to demand my check in person, which they then wrote to me on the spot and they never did any paperwork to legally register my car. After all of that, they STILL want to inconvenience me by asking me to ONCE MORE go to New Jersey to meet with them and go to the DMV. All they were able to offer me was an extension to my temporary plates. I only came here because they had the car that I wanted at a really good price that no place else offered otherwise I would have NEVER driven to New Jersey to some shady dealership. I do not recommend this place to anyone who is looking for good customer service. Unless, you are a local and have nothing to lose, DO NOT WASTE YOUR TIME. They didnt even offer me warranty when I asked. A car with 6 check engine codes and sold it as is and didnt even try to make it easy for me.

Ra
Review №70

Purchased a vehicle from Import Auto Sales and was not disappointed at all. Got a good deal on my vehicle and the customer service was up to par. Real easy guys to deal with and they dont try to force a sale. Would have given a 5 star but I was charged an extra 100 dollars over the Internet price and I had to call up to receive my tags (wished they would have called). Other then that I would definitely repeat business with them, they are family owned and operated and it shows because their usually all on the same page.

Na
Review №71

Mix reviews on this dealership. They have decent vehicles but are not flexible. There is no negotiations with even if you are offering to pay with cash. Otherwise the salespeople are nice and friendly. I was able to purchase my car through them. Car needed minimal work. They need to be be more flexible with their customers, theyll attract more cliental.

Ed
Review №72

I would give these guys a 1, but at least they are friendly people. Let me start by saying this was my first time buying a used car from a dealer. I put full trust in Imports to give me fair, concise, and accurate information; and that was just not the case.I purchased my car from them in August. It had a check engine light and EPC light. They read the codes and assured me the only problem with it was the fact that it had no catalytic converter, due to the “modified exhaust”. More on this later.After some consideration, and multiple reassurances that this was the only problem with the car, that they checked everything over, they still only offered it “as-is”. Now this should have thrown up a big red flag for me but I was naive. I had no problem fixing an exhaust and only an exhaust. So I bought it.Within the first week, I had a leaky rear main, a terrible idle, a terrible exhaust leak, and 5 engine light codes (for the rear main, high pressure fuel pump, and for the 02 sensors plus the EPC light. Not to mention, ALL of my brakes were incredibly worn down and also needed replacing, as well as the front sway bar links. I called them and read them off the codes and asked what we could do. They insisted they were all only emissions codes(which is blatantly false) and told me they disclosed the exhaust issue to me(actually true) and that they wouldn’t do anything about it. The point here is, there were many underlying issues they didn’t disclose or take responsibility for.To add insult to injury, they told me I would have my plates sent to me. I had to call them the day my temp tag expired because they hadn’t sent them, then I had to go and pick them up that day. If they had them, why weren’t they sent to me?I’m sure not all experiences are like mine with these guys, but just take caution when you’re dealing with them as they will not hesitate to rip you off.

Ci
Review №73

I love this place, every car Ive ever owned was from Import Auto Sales. The customer service is great and everyone is very professional. Today Steve A. went out of his way to help me get a 2012 Nissan Altima. Steve is awesome and so is Bobby. Keep up the great work guys!!

ja
Review №74

Very pleasant and affordable place to shop for a car if you need a card stop buy you surly will find one for a very good and affordable price

lc
Review №75

JUST FINISHED WITH MY PURCHASE OF MY DREAM CAR FROM MARK.,COULDNT BE MORE HAPPY WITH THE END PRODUCT. HE WALKED ME THROUGH THE WHOLE PROCESS. MARK IS VERY GOOD AT EXPLAINING WHAT I WAS GETTING INTO WITH THIS VEHICLE... IM REFERRING ALL MY FAMILY AND FRIENDS.

Ja
Review №76

These guys are the worst of the worst. Before you buy from them, please be very, very careful. They wont hesitate to rip you off. I mean its typical for every dealership to do so, but these guys take it to the max. They dont care, all they want is the money. They tend to hide serious faults and issues with every car they sell. They thrive on unsuspecting customers. It is definitely not a place to buy a car expecting peace of mind. I know because I was a victim of theirs. The first fool is not a fool. Please steer clear of them for your own good and peace of mind.

Ju
Review №77

Found a car I really liked online, worked with Steve over the phone and he even had the car transported to a third party mechanic that I chose to inspect the car. I flew to NJ and Steve even picked me up. The car was great, the family that owned the dealership was great. I signed all the paperwork, no surprises, and drove the car back to Ohio. Would definitely buy from them again and recommend them to others.Thanks guys!-Justin from Ohio

AA
Review №78

Very good price and service. Just ask for Steve

Kh
Review №79

This is my third car, I knew every time I go there to trade my car I will get the right price for it, and get a newer one.Sales team are so friendly giving me guidance as I was a bit hesitated what to choose, they have a wide range of models and years, so the website was a good help to initially choose from.I got now my 2005 BMW X3 in great condition, I was surprised about the car age and how good is it.The tyres where good, clean oil, running and shifting like new and glowing car overall. The BMW emblem was damaged and they replaced it for me, I think they love BMW and Mercedes.

Ti
Review №80

Great place to buy a car! Very helpful only the best!

Do
Review №81

I was coming back from a business trip in NY, had been shopping for another SUV & saw a 2008 Chrysler Aspen here, so I stopped in.The staff was patient & accommodating as I inspected it before purchasing it. They also made a very good effort to answer my questions & try to resolve some deficiencies I discovered during my inspection. Based on what I found during my inspection, I was allowed a lower price than what they were asking. Within the next 24 hours after purchasing it, some other issues showed up that I felt should have been discovered prior to putting the car up for sale. I dont think they were trying to hide anything but felt the seller pre-sale inspection should have been more thorough & the issues on this one slipped by. I contacted them & we worked out an additional discount on the vehicle.Overall, there were a few quirks with the vehicle but it seems to be working out OK & I think I got a good value. The take away from this experience is it is a used vehicle & you need to take your time & be very thorough checking out your potential purchase. Get as much information about it as you can. In the next few years when I look for another car, I will probably consider another purchase from Imports.

Ur
Review №82

I have been buying vehicles from import auto sales ever since the 90’s and I have never been disappointed! Fast forward to present time now I’ve been buying my kids’ cars there. So over the years it has been 8 or 9 cars altogether and I would not trust any other used car dealership! They are honest people there and will go out of their way to satisfy the customer. I’ve read some of the negatives reviews and I tell you: there will always be complainers that only see things their way but I guarantee you these guys are not trying to rip anyone off. They are the real deal. They are professionals! Otherwise why would any customer like myself keep coming back to them? And that is a fact not an opinion!

pi
Review №83

Very Good Dealer, Very helpful, Excellent Service, The Guys Bob, Steve and Noah are very nice. We came to a deal on a Nissan Altima 2008 coupe, they are honest and friendly. They even replaced a broken window switch.

Ju
Review №84

Last month I bought a Volvo XC70 from Imports and I absolutely love it! Steve and the staff were very pleasant, helpful, and not too pushy like many used car dealers. I traveled from out of state taking a chance on this purchase, and I am so glad that I did. It was a smooth transaction with no hiccups. The car was extremely fair priced and I plan to drive it for many years to come. Thank you Steve, and the staff at Imports, for your great communication and honesty. Highly recommended!

Da
Review №85

I just picked up a car for my son from these guys. We have been looking for a jeep for a while n my son found these guys on line. The price was fantastic but the reason Im writing this is because these guys went out of their way to help n take care of my son. I never write reviews,but my son was so happy with the car n the place that I decide to write one. Thanks Imports

Je
Review №86

I brought a Honda Accord here 5 years ago. I had a great experience and will be back next month because I need something bigger.

Br
Review №87

Steer clear by all means possible! Cars have hidden issues and the salesmen are not trustworthy! If you value your time and money go elsewhere! You have been warned!*in respose:Trustworthy: adjectiveable to be relied on as honest or truthful.synonyms: reliable, dependable, honest, full of integrity, worthy of trust, honorable, upright, principled, true, truthful, as good as ones word, ethical, virtuous, incorruptible, unimpeachable, above suspicionFirst off let’s start by not having full conversations in a different language in front of a customer in the middle of a sale.-Accurately documenting the correct cash deposit and not shorting it a few hundred dollars for your own ulterior motives.-30%+ interest!?-I NEED the gap insurance it’s a “combined deal” non-negotiable because i’m a “high risk?”-$6.8k price tag ending in a $10k+ contract for a car that wouldn’t pass inspection because of major hidden issues and diagnostic trouble codes-Replaced the absolutely stone cold dead battery with another not so dead old battery just to get the sale, couldn’t even set tire pressures or put enough gas in the car to at least get rid of the low fuellight...I could go on... bottom line is i could’ve been stuck with a broken car that couldn’t even pass inspection with a large debt and extraordinary interest that would’ve cost me eaqually as much to repair and if I spent the night home with the car and not bring it back within the hour I would have been stuck with that nightmare of an experience!STAY AWAY! YOU HAVE BEEN WARNED!

Eb
Review №88

They should close & cease operation. I just called about an LR2. First no one was there at 10:10am, although their opening time is listed as 10am. So I called back at 10:30am & clearly caught a salesman unprepared. I had to force him to tell me about the vehicle after I told him I lived some 175 miles away but was seriously interested. In the pictures on their website, the vehicle clearly needs at least 2 new tires. But I was still ready to make a deal that benefitted both parties. Instead of taking me seriously, the salesman said Im not going to make you any promises... . Promises on what? Im trying to purchase the vehicle over the phone!!! Make the sale moron! Take every call & walk in seriously import auto. You shouldnt have to force someone to sell you a car at an auto dealership. Makes no sense. But oh well, its their loss. Dont waste your time. There are plenty of larger more reputable dealerships not far from this bootleg place.

Ly
Review №89

Wanted to purchase a car that was posted on Facebook market and was ignored. I sent a message that was not viewed. I can understand every possible situation why it was not answered, but the following day I resent a message and that was ignored up until they went and changed the price gave it a 400 dollar mark up. The guy then replied as if it was a new message I had just sent. When I asked about the price mark up he didnt even bother messaging. I know the whole Well if you wont purchase it someone else will or Dont like it dont care thing. I just dont think it was a right move on your business end.

Ra
Review №90

I purchased a 2010 vw cc sport from these guys. Great special !!! Mark & Steven great people. I would recommend getting a car from this place 👍🏾.

Ab
Review №91

Bought my son an audi very good car nice people will do it aging tnx mark

ca
Review №92

Amazing experience steven and staff very honest very helpful attentive and caring of your needs literally the best car buying experience I’ve had drove off in a car same day

Ah
Review №93

This is my second car i just bought from those guys i like dealing with them they treat costumers as family, sales team are very professional cars are in great condition even the service in this Acura just bought was up to date, thank u guys for making my day and special thanks for Steve he was very helpful and answered all our questions, and I highly recommend this place

Bu
Review №94

The best place around to buy a used car and do buisness with! Thank you

Ga
Review №95

No pushy sales person. Did not buy today, but would surely go back when ready

DA
Review №96

Nice people,cars are no good. The car I had brought,had a warranty, until I said I was from out of state,so now the car was as is. I drive the car 300 miles, and the car shut down, with all these issues.... waste of time and money... so disappointed

Da
Review №97

Bought a 2007 Chevy Suburban for my family online. The seller flat out misrepresented the cars condition, from photos that didnt show the low oil pressure light on. The motor had a knock in it. The tires were stated to be passable 4-7/32 and they were bald. The condition disclosure said there was no damage on the exterior. The vehicle had a broken mirror housing and a torn rear bumper. These guys made no effort to make the transaction right, I was able to get out because they missed a title deadline. I would not do business again.

Al
Review №98

Good sales

j
Review №99

The best car buying experience ever! Maybe the location doesnt have the wow factor of some of the others but Id rather have more car for the money then have bought it from someplace with a huge overhead.

To
Review №100

Experience at imports auto sales was fantastic great staff very knowledgeable and very good inventory that consist of everything all cars on the lot look like brand new and this is my 4th car from them and will be back for more highly recommended and whichever you need just hit up (Steve) he will take care of you very knowledgeable not pushy and honest

Information
46 Photos
100 Comments
4 Rating
  • Address:589 E 32nd St, Paterson, NJ 07513, United States
  • Site:http://importsautosales.com/
  • Phone:+1 973-742-0880
Categories
  • Used car dealer
  • Car dealer
  • Oil change service
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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