I have given this place several chances because the Kennewick Roasters has excellent service and drinks. This does not. My husband and I almost threw our coffees away because the batista was wearing his mask under his chin. Disgusting! And my extra hot coffee was lukewarm several times. Too much foam in cups. On the plus side, the young woman who took our order while waiting in line was very nice.

I love this place. The baristas at the 20th Ave locations are so friendly. 😍 And fast!!

Love this place employees are real patient for newbees

UNSANITARY. Went in earlier today for my free iced coffee and to my surprise the girl in the drive thru gave me an unwrapped straw and place it on my cup. Did she really just do that??? How are they even unaware of what they’re doing or are they??This falls back on lack of observation from the management. They shouldn’t be giving out unwrapped straws to customers and they’re also not wearing gloves.Be on the lookout for that people.

The best coffee I have ever had I will continue to get my coffee from Roasters everytime I am in pasco.Very polite people who work their

We have been going to this location for years, it had always been our favorite. Lately, the service has been going down hill and the drinks have been really inconsistent. When you order the same drink each time you go it is really apparent when it is off, especially when it comes out with heavy cream instead of coconut milk. The real kicker was yesterday when the barista who took our order choose to leave herself a tip we didnt authorize on our card.

Great coffee and amazing smiles...thank u

This is medium? This is blended ? There is big chunks of ice cubes and the size is rediculous. Look at the pictures its not even full.

First time flavor was good but it wasnt hot, Irish cream latte not hard to get wrong. Second time it was again not hot in any way. 3rd and last time, flavor was off, not even sure what it was, but it wasnt good, and it was colder than the first 2 times.

I recommend this location. Friendly & fast.

The Bomb coffee is very delicious

Its a smaller & less expensive Starbucks

Taste and quality have gone down.

Really liked the coffee here.

My barista EMMA. Was an Angel .. She put alot of whip cream not having smoothies is forever didnt know whip taste so good with it if it was for her spectacular customer service and enthusiam spirit and beautiful eyes ..If I was you would so go back to this one only for this Barista .. She made my day ..God bless her .

Excellent cup of coffee! Staff was super friendly! Highly recommend!! Thank you yummy 🤤

Love my white coffee rocket with cinnamon sprinkles. Ices coffee is my favorite there.

Always great service, always great drinks.

Love the coffee and the speed of service. The workers always chat with the person on the window. The line can get long but it is worth the wait. My favorite is The Pow. Will be back!

This is my regular coffee place and it is awesome! The coffee is amazing and personally I think the blend is better than starbucks.

I luv this place they are so sweet and polite and very good drinks

ROASTERS COFFEEWAS VERY GOOD

Amazing cinnamon mocha and my wife loved her Americano.

Best coffee ☕in town

Staff is friendly and very helpful

Starburst rebel is great, but sweet!

Always great coffee and friendly, helpful service. Roasters is my favorite!

This location had a new crew the other day, from the Edison loc. They were all great, the girl at the drive thru window was wonderful.

Not many options but great service

Good coffee. The place is always packed day and nite

Their coffee is just good. But then theres also the muffin tops and all the other delicious things so I love this place

Really love this place i go all the time but recently i went got 3 drinks the person got the order wrong and and was missing 1 drink so i let him him know i was like well oh well the drink is already made all just take it since there was a long line. he gives me the missing one and then we left and then everyone says the drinks didnt taste good it need flavor on all of them was pretty upset to top it off hes says i gave u a discount come to look and he charge me more than regular price!!!

Fast service and really nice staff. Great drinks!

Best coffee and energy drinks. They know how to mix them right.. idk about the Italian sidas thou.. sorry 😎

Been here a few time good coffee but as of june 6 2020 I ordered 4 blended rockets and all our coffee tasted like milk and sugar no taste of coffee.

Would Love to see it remodeled with a elevated sitting area on top of the main shop so students Or regular customers could sit in shaded comfort away from the pavement and do homework ect. It would also have a nice view of the college, golf course and airport.

Love the coffee, no longer supporting the business.

Always one of my faves and a pit stop on our way out of town. No matter we are if there is a Roasters we will seek and destroy the menu! We love all the different drinks. My kids faves are the red bull fusion drinks of course. The baristas are always happy to serve us and we feel like million bucks after their cheerful but not overly eager greetings

Best coffee in the Tri-Cities

Delicious coffe. Made quickly. The server was friendly and cute. I recommend this coffee shop. I also enjoyed their music.

Nice friendly staff, coffee was good.

Super fast service. I was third in line and was leaving within two minutes. Same quality of coffee as the other roasters.

Very friendly staff, quick service, and I had a tasty beverage. No complaints. I highly recommend roasters coffee

In love with roasters! horchata rocket blended with caramel drizzle blended is my new drug ❤🙈

Amazing drinks and girls are great!! Vanilla frappes with caramel drizzle!! ❤

Fast and on point! Thank you!

I love this place. Theyre always nice and for the most part fast. Ive only had one experience that has really annoyed me or I would have given them 5 stars.

Great shop. Can be kinda busy sometimes but can be expected being so close to CBC and the redlion. Friendly staff and great coffee and a good price.

Horchata rockets. Both me and my daughter like em.

Absolutely the most amazing friendly baristas in the Tri-cities!

I travel for work and always come here for a cold brew. Friendly staff and they REMEMBER me and my drink even though I dont come often. Very good coffee A++

I’m new to town and finding a place that does a delicious blended mocha is important to me. Because in my “home town” I had a local place that I loved! When I started going to Roasters here in pasco my blended decaf soy mocha! 😁 was consistently good! It did not matter who made my coffee everyone did a great job and I really love it! The staff here is by far the best crew of any roasters! I’ve been to others and they just don’t compare to Pasco! If I’m in Kennewick and want a coffee legit I will drive over here and get my coffee I won’t stop at the ones over there! Thank you for having such good coffee! And a great crew in pasco!!

These guys and gals that work here are amazing. They know what I drink and they usually have it started for me when I pull up to the window. They are always very friendly and the drinks always taste amazing.

One of my favorites among espresso bars. They make THE best blended drinks!

Was delicious an my drink was maid perfect

Amazing local espresso. Some locations are drive-through only. Some have indoor and outdoor seating. The drive-through in Pasco across from the college is great. Barristas are friendly, helpful, and remember your usual beverage. Definitely a happy place!

Local and absolutely favorite coffee keep it up ROASTERS 👌

I love roasters coffee and never have had a bad experience until I started being helped by a blonde girl at this location (I believe her name is Tara but I’m not sure)I am only commenting now because it’s the fourth time she has been rude and has a negative attitude, I don’t think she likes her job.Makes your experience unsatisfactory.

The people are always great and fast and the coffee is the best

Great coffee and place to stop and get some work done

Always a great place to stop for coffee!

I dont know how, but I of all the Rosters they make the best blended Rockets.

Great coffee, locally owned, great customer service

I love Roasters; they are a local coffee shop that serves great coffee made by kind and helpful baristas. Try the Horchata Rocket!

Awesome they always know what to make me cause I never do and it always tastes friggen great!!!

Fast friendly service and the best tasting coffee around! Highly recommend

Friendly staff, great coffee bean flavor and prices. Ive been there a million times and the barista can never remember my HOT MILKY WAY. Maybe thats why I keep coming back surprise me!!! Please!!!

Best local coffee in the Tri-cities! Great atmosphere, friendly staff and of course amazing coffee!

Delicious coffee and so many other options for drinks. Every barista Ive encountered there has been fantastic. Im in love.

The setting is beyond homey and freindly. The for here glasses are fun and giving you some time to sit back with a friend. The employees have been very friendly . The best one is a guy that has gages. I often come with my father and he always remembers our drinks . very pleased with this better that Starbucks 💖💖💖

Went to this location at 540 this morning 1/7/19 and they were still closed! They say they open at 530. No one was there and all the lights were off. Im very disappointed. I really needed my caffeine this morning .So I went to the one in richland on gway. They were open.

The line was long this morning and I got my coffee in 7 minutes good job you guys

They make it perfect every time. Roasters is my favorite.

The horchata cafe is the best💚

Ive been a customer since the early days. You know something is unique and amazing about a coffee company when you travel out of town regularly on business and are continually disappointed by the quality of other coffee shops around the nation. Top Notch coffee paired with Top Notch Baristas; you guys are one of a kind in little ol Eastern WA!

The two men that were there had excellent customer service funny and a great attitude made us out of towners want to defiantly want to come back thanks guys

Good, strong coffee. Barista was very nice and had a great memory with no errors. Smoothies great too.

The hot chocolate was bad the service was slow

I have been coming to roasters 7 days a week for 2 1/2 yrs. In the last month alone my 5 dollar drink has went up in price, twice. Today they raised it another 50 cents. Said so the cash price is the same as credit card price. Wow, how fair is that? Why should those of us that want to use cash be charged more because some want to use credit? I am done with roasters!

Every weekend I visit this location Im extremely dissappointed in the time it takes to get a drink. Im not sure what has happened but I will be going to a different location. Today was the last straw.

Awesome service, cool staff and the Hemp Way was soooooo good

I really like going there sometimes but I think that they need to remodel the place a bit it seems kinda run down

Good ice mochas and tea.

Friendly staff quick service and awesome Lattes...

A good variety.

Horchata coffee is the best!

Always has good service and good coffee

Terrible coffee. . I ordered an iced white mocha americano style with cream and it was bad.

I love my iced Rockets and outstanding customer service!

Good coffee, great ambience, and dog-friendly!!! The selection of munches is too small and boring, though.

White coffee is yummy here!

Love thi DC place! Could use mor ed calorie free options

Nice staff and great drinks!

Delicious coffee for an average price

Amazing coffee and great prices! Waaaay better than Dutch Bros!

Loved it tried it for the first time

Good coffe

Great coffee and awesome service!

Local company selling that best coffee around.

Excellent service and great coffee