Always a great experience with grocery pick up employees. No problems. Getting these swag bags is always exciting!

Only 3 registers open for cash.took forever to find a energy drink.Rockstar.i brought coins for shortage but couldnt use then lines to large. Poor management

Its become a little much to deal with.. The online shopping has made regular shopping a hassle.. Employees come flying down aisles with those heavy metal carts. Blocking aisles, blocking product with the carts and not acknowledging anyone. None of your employees really look anybody in the eye anymore. All of your greeters, no matter who they are, really dont say much if anything. No one cares. Everyone looks down. I have actually gotten discriminated against at that store in the past 4 years.

This trip was able to find what the web site said was in store.

Its Walmart. Its gross. Staff are apathetic. Store is disjointed and messy. Its really a physical manifestation of how America is rotting from the inside out. How can one of Americas richest families run a business with so many employees on public assistance (look it up)? Because you shop there.

Ordered for pick up, checked in on the app with parking spot and still about 45 minute wait! Nobody answered the phone in both pick up and customer service! Never again will I use this store, the college place store is amazing in and out. 7-8am pickup and nobody came out until 8:25

What can I say... Its Walmart. Love to hate it. Hate to love it. Wish there were other options but in the current state of things it seems to be a necessary evil if you want to blend in with the rest of the sheep. That way the your chances of the wolf noticing you are equal with the rest. Head down, mask on, be a good consumer. Thats right, good boys and girls. Walmart, Walmart, Walmart, we must have Walmart. Welcome to the zombie apocalypse my friends. Welcome to Walmart

Great store, the only gripe I have is that they are always stocking shelves and I have many times had to go around to another isle to get around and find what Im looking for. Store is clean and for the most part safe. Great place to shop.

Our servers were very gracious and patient with our table of Senior Citizens. The food was excellent. We will be returning.

I love this walmart. There is so much more things than the walmart near me.

I come here a lot and my shopping normally goes fine, but I recently had to wait 20 minutes for a propane refill. No exaggeration on that, I kept asking different associates and just had to stand outside with my 2 year old. No one was rude about it, but it just sucked to wait that long. Lowe’s doesnt take that long. Maybe don’t refill your tanks here.

Like to shop there. Easy access yo food items.

Stopped in to pick up prescription. Wait time reasonable with enough pharmacy staff to take care of customers. Couldnt find a customer service rep to help me with other products, however, so gave up and left.

The lady that brought me my groceries was courteous and friendly! Great first experience.

Can not say anything bad about our visit. Just some of the shelves were bare, however, they are bare in many other stores.Our visit in general was very pleasant.

Really dirty store. Out of a lot of things, drinks mostly. Ill make the trip to Richland, way cleaner and almost always fully stocked.

This is a great Walmart, not fully stocked as the one in pasco or Richland though.

I only put a 2star for the simple fact why do I have to check myself out Im there to buy things not apply for a job

I use the one on Rd68. Ever since the Rona showed up, this spot has been going downhill. Empty shelves in every aisle. Always out of necessities, but the scented candle aisle is always full. Just dont count on TP, sanitizing fluids, air filters or water.

Got in and out really quick. The checkstands didnt have lines this time

Very clean store. Its obviously Newer. No interaction with any employees....dont know if thats good OR bad!! LoL

Well its Walmart. Do I need to explain

I dislike Walmart! As a former associate I make it a point to walk within 10 feet of associates and very rarely am I greeted!

I love this place I love working with my coworker Elaine and Elizabeth in subway makes the best and jusyiest sandwiches ever

. I can get over the lack of customer service but messing around with my raman order... Unforgivable.

50% of the time they are rude when you are picking up your groceries. There is a few of them that are super nice. But Ive had numerous bad experiences that I cant give them a better rating. It seems management dont care even after you call them. Hopefully they get better with there customer service.

That graveyard crew really gets the job done. Especially Dustina.

Poor customer service !!! Today I’m done shopping here! was told customer service return closed at 8:30 pm I double checked by calling cause I’m in a knee brace!!

Dont call to try and get ahold of automotive, customer service doesnt require picking up their phones-EVER! why do they not put automotive on their directory menu ??!! Probably be the smartest!

Was totally fine. All went well.

Walmart is what it is, they have good deals on most things. If you are looking for organic food, there are better and cheaper places though.

Needed to find a good price on Hunts snack pack pudding since Costco no longer sells them for a sack lunch program weve been doing for about 20yrs where we provide 288 sack lunches per month to hungry children that include a pudding, an applesauce, 4 cookies, a peanut butter and jelly sandwich, spoon and napkin. Since Costco no longer sells them I am praying for an ongoing discounted rate with Walmart. Walmart has always provided the best of everything at prices for all budgets. Thank you.

This was a great Walmart! Clean and organized with quite a few employees keeping it up. Quick & convenient for getting your essentials. Car department needs a little help but I got what I needed regardless.

It was a bit busy for a late night but we were able to get in and out.

We just needed a cooler to take on our trip. The man in the Sporting goods section accommodated us most wonderfully.

All staff wearing masks 😷 correctly. Some customers wearing masks under their noses. Store very clean and well stocked except for canning supplies. Staff polite and helpful.

Its ok its crowded some people are not wearing mask coughing every where?

Very busy.... everybodys needs seemed to be getting met

Very good place to buy food

I have an item (Orange Gatorade) listed as unavailable in my online pick up order. I am trying to call the pick up counter to request a substitution before I head down there. No body answers. Been trying all morning. Phone just hangs up on me after so many rings.

They seem to have cleaned this place up a little sense covid hit.

They never answer the phone at this walmart! To me that shows bad management because they need to be on top of that

I dont come here often now that I live in Kennewick, but I have always found the staff to be reasonably kind and helpful when I couldnt find something.

If you are looking for something specific do not bother comjng here. They are always out of stock. They didn’t even have a hike puncher last time I went. I always have to go to the walmart on the west side when I visit my parents just to buy stuff

Seems to be out of stock lots of times on merchandise. And also when you put your card to way outside carts are all over the place because some people are too lazy to walk the distance to put it in where the cards go

The last time I visited Walmart it was not over populated surprising. Staff were not bad as well.

Switch game card and theres nothing in it cuz he was trying to buy a game and theres nothing in it theres nothing some little kid probably took it or they just didnt put it in right and so he basically got ripped off he literally bought nothing except for the case I mean like the gates for the game card and theres nothing in there zero Stars the worst store ever you need to fix your stuff Walmart

All groceries store has the first hour for seniors. Sometimes I just walk slow, bum hip.

Another great place to shop. Well stocked and helpful people.

Horrible they make it saem like im stealing

I was impressed with all the stockers knowledge of the store and their friendliness. the bathrooms were as nice as the Phoenix airport.

This looked like it was a pretty clean walmart... There wasnt trash everywhere and the parking lot was clean.

Easily found what I was looking for.

Loretta from self checkout. Is rude. She made eye contact to me twice and my light was flashing red. I literally pressed it 3 times. She helped one guy and she saw me but ignored me.It wasnt even busy and she refused to help me I literally had to go up to her and told her straight up that i dont know why you ignored me and i know u saw me i needed help?! She didn’t apologize she just had a snobby unprofessional attitude. Idk if it was because i was hispanic and thought i didnt speak english but still she didnt bother to help me. Why hire people like this

Prices good on some stuff, not on others. Im concerned that the staff doesnt enforce their own mask policy. Scary to bring my family in during a pandemic with so many faces uncovered.

Didnt refill meds after I called in. Then they did have enough. So gave me enough till next shipment but had to wait some more

Pick up grocery order. Best way to go.

Just went n got bout 6 items n got my glasses 🕶️ adjusted at optical center. In n out avoided crowds headed to self checkout. All good...

Fast and efficient same day order

Its WalMart, you get what you get. I enjoy the savings WalMart offers, but I was very surprised how empty the shelves were.

Went to grocery pick up for my wife, I Checked in and then waited. And waited, Checked in again and waited more. Then the guy came by and asked my name and made sure we were checked in. Then 30 min later he came out again and was like oh your not even checked in. That’s what I get for being patient. I waited for an hour and a half for my stuff. Should have just left.

Came in to get a simple can of spray paint, waited for 20 minutes while trying to locate a key to the cabinet, then had to wait in longest, slowest line in store because at 52 years old I cant be trusted to take it to the register myself.

Garden center door open, man setting next to it, but I had to push 6 bags of grain 260 lbs in cart all the way back up front. No offer of help or could he bother to call someone back to help.

Dirty in comparison to most walmarts. Staff is not very helpful either. I felt like an inconvenience when asking for assistance from the yellow vest employee.

Just returned a gift i didnt particularly like without much hassle.Seemed like customer aervice wasnt trained fully but still was not a bad experience, given i DO NOT like stepping foot inside walmart just because of the amount of ppl and its a cluster*beep* usually.So having that in mind. It was a tolerable trip to the world of wally.

Got what I needed. Polite customer service. Cleaner than the other local Walmarts.

The Pasco Walmart is larger than the one in Richland. Good selection of products.

My 5 stars is for my experience today w Devon in produce. He was stocking and asked if he could help me find something which never happens at Walmart lol the coleslaw was out of stock and he went in the back to get me a bag. Dont mean to knock Walmart but customer service isnt always the greatest however today I was delightfully surprised. Thank you Devon! Sometimes little things make a difference.

Not bad, the garden center employees were exceptional

Service desk was friendly and quick will be back

I love Walmart. They have good associates in their pickup and delivery. Always kind and polite. Keep up the good work Walmart associates 🙂

Good prices for people with middle and low incomes

Very clean and well stocked!

Clean, friendly staff, tried looking for a bunch of baby items I needed that said were in stock but couldnt find anything. Asked employee about it that was working in the department. She said she didnt know.

Long lines, no cashiers. Are they pushing us to self check out?

Huge store. Had everything we needed.

Lysol spray that smells good and cleans

Super friendly employees. They never seem to be to busy to help. Perhaps its because theyre never really busy with a large amount of shoppers there. Idk. Still super friendly none the less. And a very clean store. Thanks Walmart

The Pasco Walmart is a clean well stocked variety supermarket that is conveniently located

Parking lots always atrocious, inside always feels dirty, and selection is subpar. I didnt know it was even possible but WalMart has gone downhill. Its not worth the cheap cost when we have other great options in town

It’s Walmart. You could go to one and say you’ve been to them all. Usually a pretty mild-stress experience with an occasional instance of eccentric customers thrown in for good measure.

Cheap and convenient, with no frills that I dont need

After 11pm no open manned check stands. Self checkout is only option. Employees still check recipes at the front door. But wont help check you out.

Still sells pokemon magic the gathering n yugio cards

Dirty store no riding carts understaffed

Waited 15 minutes at the pharmacy and I was the second in line yet they never got to me even though they had 3 people working. Then Waited in line at the self check outside for 15 minutes just to find out they no longer take cash. Then I look at the normal checkout lines and see there are only 3 open and each one has 15 people waiting. This walmart has become a joke. Unless you have an hour to waste in line I highly recommend going somewhere else. Im never coming back for sure. Worst Walmart in the area and thats including othellos store.

Best time ever I spent $500.00 and they said thanks need anything else

They dont stock shelves fast enough and are always out of what I need! WinCo is much more efficient and always stocked!

The pharmacy went above alm expectations! We for got my husbands meds on our trip and they were able to get what needed for the rest of our trip.

Regular cars are using disability parking spots up front other then that great prices ez check out

No inventory at all. I drove over to pick up my order and after 20 minutes, I went inside to find it because the website was not respondinging. I finally found someone who took me in the back room and gave it to me. Unreal! Lack of coordination and follow through is crazy.

5 stars is for being able to get stress free pick up . Going inside is a negative -20. Worst store to shop in. But the curbside pick up is great.

This was a great store I highly recommend you visit it

Very friendly checker. Was easy to find everything

Nice place to shop

Barely any one there quiet... Was actually nice to shop there... Not because of workers or store... Just usually crowded with very rude shoppers... # nice change

It was ok 👌 but didnt have any water 💦

Great, but always busy

Reasonable low prices general department store. Good quality products & services. COVID-19 restrictions compliance, mask wearing, social distancing, random temperature taking. You have the option to buy items instead of by bulk. Free parking, handicap parking available. They might have online shopping, pickup or delivery.

Great store everyone so helpful and then deli staff is so sweet and helpful!