Highly recommend going in and meeting with Alex he was great super friendly easy going wasn’t pushy about anything answered all our questions and took the time to break everything down for us made switching over and getting new phones and easy as it could of been!!!

The staff is really awesome, store is nice and clean. Theyre really knowledgeable about all their products and willing to help make it a quick and easy purchase.

I worked with Ashley for my business needs. She gave me the best solution to my problem, got me upgraded with the latest phones at a great price. I couldnt ask for a better representative to work with. She goes above and beyond to ensure that I am happy with my products. I look forward to working with her as my main point of contact for any and all future business purchaseses.Thanks Ashley! Id give you a 10 if I could haha.

I went last week to upgrade my phones and Ashley was so helpful and explained everything so good. She’s very detailed in her work, she wants customers to be satisfied with their phones and plans. She’s definitely a go to when you go to this store :) thanks so much.

Came into this verizon store to upgrade. We live 3.5 hours away in a small town. Customer service was good until we left home and realized the verizon rep forgot to put our charger in with my $1,000 phone. After 2 phone calls talking to Alex I still dont have my charger. He told me he would mail it 2 times. I have been very patient and waited 2 months. I know I only had to spend $20 to get a new charger, but the customer service is bad.

Great service, and it was Sunday! Husband and I wanted new phones and when the store only had 1 in stock, they called and found one at another store we could pick up in the way home!

Just left the Go Wireless store a very happy customer. Alex was as fantastic as a salesperson could be! He was helpful, patient, had tons of great advice and even helped me decide to add an iWatch to my new iPhone 12 Mini. I have always used the Verizon store over by the mall, but since I moved to Pasco I decided to give these guys a try. Best decision ever, I will definitely be back for any future cellphone or Verizon needs. Thanks Alex and also the rest of the store staff!!

The best place EVER to go for Verizon...ASK FOR ALEX! Seriously, we got better service here than at the corporate store. Alex went above and beyond to figure out the best deal for us, and getting us the best discounts possible. He even made a special call to corporate to have our activation fees waived for a military family!!! (Verizon corporate store was not willing to do this) The whole staff chipped in when it came time to back up and active 4 cell phones at the same time! We all felt so comfortable hanging out in the store. Then when the first bill came and I was confused, Alex took the time to explain LITERALLY everything. His communication was amazing and our family is so grateful for the time he spent with us and everything he was able to do for us...he saved us HUNDREDS of dollars.

I have had four occasions on which I visited your Verizon retailer on Rd 68. On three of these I was fortunate to receive assistance from Ashley Cazares. In fact my initial impression of this store was so favorably influenced by Ms. Cazaress welcoming. courteous, helpful and extremely competent service. I left the store on each of these occasions extremely satisfied and delighted. I am grateful to have found such a friendly and helpful retailer for all of my phone . needs. Thankyou!

Ashley Was very helpful and took care of my needs

I went to this store for technical help on my iPhone. Juan greeted me promptly, analyzed the problem and quickly resolved the issue. Thank you so much to Juan in his professionalism, courteousness, knowledge and resourcefulness.

The young woman was very pleasant help us with our phones and questions we are very please to recommend this place.

Great store and excellent staff. They are very knowledgeable and helpful but most importantly, they made me feel welcome and were able to meet all my needs. I will definitely be back to this location.

Dear District manager,The manager Ashley is worth her weight Im gold give her a raise dead serious always great service here

Awesome service! Every time Ive been in, the guys take complete care of my phone or tablet issues and in a pretty quick time frame. They have always displayed extreme friendliness and allowed me to ask and understand the issues. Ive gone to other Verizon retailers in past years but this one is the best by far. Thanks so much pasco guys!!!!

Staff very knowledgable, service was swift and thorough and I know the smiles were there, even with the face masks. 😷

Horrible customer service this guy named Alex was doing absolutely nothing and gave attitude when we went in to get help with our lines. He than refused to help because we asked if he could call the Verizon line and cancel a line cause we couldn’t get through. Very rude! We spend a lot of money with this company and to be treated like this is NOT ok. I will call Verizon and complain.

These guys here are just AMAZING always have a smile on their faces when customers walk into the store... Greeted always as I walk in letting me know how soon I will be helped. EMILIO is the guy I always go to for all my needs with all my devices on my account. I have always worked with him because he really takes his time on showing others how to control their new phones or tablets. I will ALWAYS take my business and send my family and friends over the the VERIZON STORE IN PASCO!!!

If I had to describe this store in one word would be AMAZING!!!Very helpful with all my issues I definitely will be returning to this store. All levels of employees from associate to manager go above and beyond to make sure the customer is happy. Thank you go wireless team in Pasco

They didnt have the phone I wanted. I ordered it from Verizon. They transferred all my info, sold me the screen saver and case. They were nice polite and really a pleasure.I thought they might be wierd about an outside phone. They treated me with as much respect as it I had bought it there. They even purchased my old phone from me.Had they had the phone I wanted it would have been 5 star.

Always a pleasure walking into this location. Everyone always has a smile on their face and is willing to help me with everything I need help with on my phone.. Emilio was great he came up with an awesome promotion price for me that would benefit me for my everyday worklife... Thanks Emilio!

Just got one of their “go unlimited” drivers on video going 80 at a turning pass which is 45, then cut off two cars and a diesel truck on the freeway. Then sped up after he seen me video taping. When I called to report they could care less their driver is breaking laws and we’re less than helpful. When asked to speak to a manager I was told he could help but he didn’t and I didn’t get to speak to a manager. I started to record after being tailgated and cut off myself. I will be posting the video on YouTube. I will add the link after posting. I’d rather stay away if they is their company conduct

Great customer service

I can always count on the staff here to get my husband and I taken care of. Customer service to a level you didnt know still existed! It neat, clean, always has what I need. Nacho was very knowledgeable and helpful. I highly recommend this spot.

Staff was polite and friendly. Clean environment inside and outside. Price is good.

These guys are the bees knees!! 🐝 The Mexican Hector helped me and my grandmother out and he was fantastic and stayed professional when grandma tried to hit on him! 😂 He was able to show grandma how to send a text message and now she wont stop texting me! Thank you Hector! 😀 5 Stars all the way!!! ⭐️

I am very grateful for the staff here, especially the store manager. Whatever I need help with my cell phone or tablet they are more then helpful. They do an amazing job! !!

Great problem solvers with excellent customer service. This store helped me resolve an issue with my wifi jet pack and was done so in a very timely manner. I dont write reviews but happy to do so for Verizon on road 68.

Great customer service! I was greeted as soon as I walked in. They were patient with me and helped me resolve all my issues. Wouldnt go anywhere else!

No hassle exchange when I wanted to upgrade to a larger phone within the return policy. Got me all set up with the phone, got me a great deal on accessories. Would highly recommend this and the Queensgate store.

Ive been to this store a few times and I keep coming back because the staff here is very knowledgeable the store looks very well maintained and they take care of my issue. I definitely recommend this place. Nacho was very helpfull.

Great customer service. Everyone was helpful and knowledgeable. My favorite Verizon store, Id recommend them to anyone!

HORRIBLE CUSTOMER SERVICE! The emplyees look like they don’t even know what they’re doing. The person who I noticed that was really helpful though, was Ozzy. Rest of employees give horrible customer-service.

Didnt even go to the Verizon store. This is not accurate at all. Wish I could give a negative 5 star instead.

This place has wonderful service; Ozzy is so helpful! We are definitely going back to this place!

Awesome customer service, would recommend to anyone looking for a new phone. Hector and Jesse did a great job.

Great place to come get my Wireless needs. They offer Verizon and Dish Tv. The manager Ignacio is the best in the business

Best service . They always take care of my wireless needs and made sure all my questions got answered. I didnt know they offered Dish Tv which is something they offered me but Im currently not into TV at all.

I finally returned, and this store had hired a new gal who was really great. If I ever need something from this store, Ill be sure to stop in when shes working.

Maria and Nacho where awesome and really helpful. These guys are great

Alex was amazing. He was so helpful and kind. Thank you thank you thankyou.

There was only one guy there. He was very polite but got busy fast. He held his ground well.

Ozzy was so helpful and patient with use we had 5 lines.

Great store OZ is awesome really go out of their way

They have been helpful.

Overpriced accessories. Staff tries hard to be helpful, but lacks experience.

I went in at the end of the day and Salvador got me more than taken care of. Thanks again bud.

Very friendly and helpful. thanks

Nice people willing to work with you...

I had a very helpful and good experience!! Thank you!

They got me the phone I wanted without impacting my bill much. Where the verizon corporate store balked, they found a creative solution.

Very helpful. Courious.

Very professional work an attitude, thanks Chris

I have always received the best help

They helped me right away and was friendly and Professional Services.

Very special people friendly

Great staff Best.great help

Always helpful!

Good service, good job!!!

Good customer service

Not much of a store very little merchandise

Stupidly slow, always a long wait.

Great service!

Helpful

Great place

Friendly staff.

Very good service! Jasmine and all the guys in this store take good care of me

VERY good attention ok

Very good service

Very good excellent friendliness

No comment

Excellent