Im very pleased with SYMES collision center. Different people and very professional. I say different because the dealership service is truly not even close to how nice the people are in the collision center.The work is professional. I simply like these people. They are top notch.

Symes collision is very knowledgeable, they did very professional job on my vehicle, friendly place.From :Armenouhi Teadolmanesh

Great service with quick turn around times. Hopefully I’m never back (because that means I got damage on my car) but if I do I’m going here again!

Did excellent body work. And when job was delayed by late arrival of a part, they absorbed the rental car charge. It is a pleasure to do business with people who take pride in their work.

Fun place... Great people especially sylvia

The staff is not enthusiastic, and casual, the car will take a look at the direct verbal quotation, on Wednesday afternoon I will estimate the price to repair the car, the staff said today busy, let me come again next Monday, are you the President? The valuation asked me to come back in four days? Does your boss know about your arrogance, madam?

Excellent customer service... attentive!

I refer all my customer to this place when I am in the the area. They never fail to impress. They wash wax and vacuum every car before delivery. They are not the fastest shop but in comparison would you rather have fast food or a sit down restaurant. Check them out they are awesome. 5 stars is not enough for this place.

Most reputable repair shops are able to fix a car, but Symes went above-and-beyond in my opinion. My car looked like new (at least the part they repaired), and I was struck by the honesty/transparency of the customer service. They were unafraid to go into detail with me about my replacement part(s) and the variations in cost depending on a variety of factors. LOVE when my nerdy questions are met with patience and detailed explanations.

Silvia rocks. Professional, friendly, knowledgeable and right on schedule. Thank you and your team for the awesome work.

I know I am fussy, and I was so happy doing business with Symes Collision Center. They are warm and friendly, their work is outstanding. An excellent place to take your car. Thank You all at the Symes Collision Body Shop 😊Rachel

...so someone wrecked my Range Rover over two years ago and I kept putting off the repair. Finally, when I left for Europe for two weeks I left my baby with Symes Collision Center of Pasadena. They are THE BEST. They treated me like family from the moment I walked in the door. My car looks great! They even have a guy on staff that details your car before they return it to you. Sylvia, who works the front desk, is a make it happen kinda woman. She worked within my schedule and dwelt directly with the insurance company. I never had to talk the the insurance company! What a joy!! Take you car here and youll be happy you did.

Always so easy to work with them. Super friendly and smart staff. I go out my way to drive the distance to Pasadena.

Symes Collision Center does good work, but if they give you a timelineof when your car will be ready for pick-up, duh...well - they are a little shakey on that of your deal with them. You should probably add a week ormore to whatever they tell you (be sure to tell your renta-a-car company that too or you will have problems with them. If you dont care about time l-lines, just quality then they are perfect for fixing it right.

We have and to bring back our BRAND NEW (only 9 miles on it) truck over 4 times to them. We went in with just a dent and tiny chip in the door that needed to be fixed (was there when we bought the truck). And every single time we got it back from Symes there was more damage done to our truck. Every single door had chips and dings on it. Clips for door molding broken. Sanding marks on doors. You can see tape marks of where they painted and took off the tape afterwards. Paint not fully covering parts of the doors. There was overspray all over rubber molding and windows. Absolutely atrocious work. And, they now refuse to work on our truck to fix the damages that they created.If I could give a negative star, I would. They have been the most unprofessional and undercaring company. Would never in my wildest dreams ever recommend them to anyone. I honestly dont understand how they have so many great reviews. We definitely did not receive such service.

They will fix it like new....my 3 series has been fixed twice here and always comes out like showroom quality.

These guys are always fair, courteous, and professional. I would recommend them on a dime!

Good

Mikey mouse

Terrible waste of time. Think they know everything when they know nothing