By far the best storage facility I have been to. Great customer service. Very clean and seems to be secure. Will definitely use this location again & again if needed! Thanks for the great service!
Looking at options. This place was by far the most informative. Felicia was able to explain everything fluently. Answered questions and was so polite. Seems like she takes pride in what she does.
I had such a great experience with Felicia. She’s a very good hard working kind lady. She’s always so joyful. Her customer service was truly amazing..She’s a very outstanding person.
Extra space has a very nice facility it is very clean and staffed with great people. Felicia Aguirre provided me with great customer service and I would be glad to use these services in the future.
Great Clean storage place reasonable plans n prices thanks to Felicia for explained my options I just like it here very friendly:)
Felicia is the best! She is so nice to my mom. I don’t store here, but I come to help my mom sometimes. She is so polite. Store here, it’s hard to find good customer service these days.
I stored my stuff here and Felecia was kind, honest, respectful and answered all my questions. She is amazing.
Very great customer service with felicia. She was very helpful and area was very clean . Highly recommend!
Great customer service, felisha is a great worker shes not lazy, shes never in a bad mood,she does not mind explaining things over,she doesnt mind how many questions you ask her she will make the time to answer your doubts and she likes to keep the place clean.
Felicia and staff have the best customer service!!! The storage facility is super clean with a good energy!💙💙
I been a customer for awhile now and have been very pleased with my storage unit and with the staff. Felicia has been very helpful in answering all my questions,. She even had some suggestions for me which I was Very thankful for. ....Great place to rent from !
Great place and friendly staff... I recommend the facility..
This place is so close to my place. I called to look at prices and I got a good deal! Ask for Felicia, she will hook you up!!!!!!
Tracy was very helpful great customer service
Felicia was extremely helpful and so was Alexis !!!!!! Thank ya’ll so much !!! Now i need to move my belongings to my new place by the end of this month of july, can ya’ll reach out to me asap before the month of July ends ?
I had a great experience with extra space, Felicia got me a good deal, the unit was very clean. Thank you for helping!
Fine. A little more expensive than others, but also a little better than some I viewed.
If my gate code worked it would be good
This place was clean and miss Felicia was very helpful she answered all 100 of my questions thank you for your time 😃
Great experience with Felicia. Fast and easy process. Facility is cleaner than most other storage facilities.
Great customer service (Felicia) is very helpful. She is very friendly..Felicia helps keep the unit clean I seen her walking around the unit picking up trash she helped me with everything I needed and answered all my questions Felicia really knows what she is doing!!!! amazing work
Great customer service 👏 always helps out
Good and friendly service the lady at the front desk is nice and helpful
They had exactly what I needed at a very good price. They were lower than anyone else in the area. The property was very clean and the office was clean and orderly.The space I rented was exquisitely clean. The gentleman at the front desk was very nice, well groomed and helpful. I feel as though my items will be safe here.
Felicia has great customer service, the facilities were very clean. The storage unit was the perfect size and spotless. I recommend everyone to come to this location!Ed Nunez
Experience was great. When you walk in you are greeted. Very friendly atmosphere. Felicia helped me. all things I needed for my storage unit and moving items I was able to purchase in the office. I had questions about security but Felicia assured me as you can see the precautions taken by management. Also I seen reviews of people complaining that management doesn’t walk the property I Completely disagree. I seen with my own eyes Felicia walking through the property picking up trash and cleaning out a unit. Although the bathrooms close at 5pm which is a bummer it does make sense because of business hours. The gates are open till 8 or 9 which is good especially if you work late.
Felisha was so very helpful and kind, and she help me to find a storage I needed, and I’ve used your service’s before and your place is cleaner then the other’s I’ve seen.(Great Job) 🤓
Good customer service when Felicia is there
I just rented a unit from here and OMG the representative Jennifer is the best!!! i had some issues when i went to get the unit on-line and i called the storage place and she totally went up and beyond to help me with everything. Thank you so much.
Felicia is very helpful, informative and professional. Great customer service.
Very professional 👍 I meet with the manager gave me just what I need it, She welcome me with a smile on her face very kindI will definitely recommend this facility to other people in need of a storage facilityGreat prices and specialsAm happy with my rental🤗
Today I decided to rent a storage unit at Extra Space Storage to free my apartment from the extra clutter. Celia the Extra Space Storage representative took the time to show me multiple units that were available. I was undecided about the storage unit size I would need and she gave me several suggestions of how to maximize the unit space with the items I told her that would be kept in the storage unit. I was able to make a wise decision about best unit to fit my needs. I had a wonderful experience. I would definitely recommend anyone who needs a storage unit to have Celia show them an available unit.Thank you Celia,Lisa
DO NOT RENT A UNIT FROM THIS LOCATION! The units are not secure and they lie about employees checking the units daily.So this past year my wife and I got deployed with the Army. We decided that we should put our belongings into storage. We checked out this Extra Storage location and believed it was a safe secure place. The employee reassured that our belongings would be safe and that they check the units DAILY! So we decided to rent a unit, which turned out to be the biggest mistake of our lives. We stored literally ALL of our belongings in this unit because we were planning on moving into our new home after the deployment. When we finally came home after a year long deployment we went to get our things to move, but instead we discovered all of our things STOLEN! Someone broke into our unit and took everything we owned. Things like family heirlooms, pictures, clothes, TVs, wifes wedding dress and more. So the next day I went back to this location to talk to an employee. I arrived as soon as they opened just to find myself waiting for the employee to show up because she was running late. Once she arrived I began talking to her about how secure the unit are and if they checked them daily. The employee reassured me that they are secure and they DO check the units daily. Well, then I threw a curveball and said if theyre secure and you do check daily can you tell me why all my belongings in the unit were stolen! To be honest she looked like a deer in headlights and didnt know what to say. So she started messing with the computer acting like she was doing something. So we go look at my unit and I show her how the door hinges were popped off and glued back on. Then she asked the dumbest question I have ever heard! She asked, it wasnt like this when your first seen the unit? I almost lost my mind! I asked her Does this look normal? Is this how the unit is supposed to look? She said no. So I asked So if you check these units daily how did you not notice my unit was broken into? Then the excuses began to come out. She said that she didnt notice because she was not working there when I first rented the unit and didnt know what it looked like before. First of all if they hire new employees and theyre as clueless as her they do a terrible job at training and selecting people. How are you going to hire someone and not train them properly? During training they should have been checking every unit inch by inch to show her what to look for so she would know if there was a break in. But then I got another excuse and that was this location was in transition with new managers and thats why it was unknown to them that my unit was robbed.So I asked to talk to someone in charge and she said that the manager is on vacation! I mean damn a new manager just gets hired and they already get to take vacation time thats awesome! And of course how convenient for me because then I was told they would contact me as soon as possible. Well after following up several times I didnt hear from Christina the Manager until the following month. To this day Christina told me they were investigating and she would call me. I have had to reach out to her just so she could not have answers and tell me she would call me in two days just to never receive a call from her.Do NOT rent from this company!!! I would hate for this to happen to you and to be honest I wouldnt be surprised if my belongings were stolen because of a inside job!Oh I almost forgot! Since then I have learned about three other units being robbed and the company still hasnt done anything!
Amazing Customer service Felicia is a friendly greeter. she knows the storage. Felicia took the time to show me multiple units that were available.. she also made sure I got the right size to fit all my items. Im glad I chose to rent from extra space storage the unit is clean along with the lots GREAT JOB AT WHAT TYOU DO FELICIA IM IMPRESSED !!!! GREAT WORK 5 STARS FROM ME TO YOU
Amazing Service! Felicia is friendly and knows storage. She made sure that I got the right size to fit my items. Units are clean and the lot as well. Definitely worth every penny!!!!!
I just recently got a storage unit with this company and my husband and I couldn’t be happier. The manager Felicia made this process effortless for us. She was so helpful and attentive to our specific needs to get us the exact size unit for our belongings. Thank you again Felicia for all of your hard work!
A very nice, neat, clean facility. The staff are friendly. You get what you pay for and I was satisfied with what I was paying. I would definitely go back.
Awesome service recommend this place.
Celia always provides me such great customer service. Shes so friendly and goes out of her way to help her tenants. The storage is always so clean thanks to these ladies
Amazing customer service! Felicia went out of her way to assist with a special request. Thank you for excellent handling, and friendly professional customer service! 👍🏼 Definitely recommend for your storage needs. 👍🏼😊
Needed a place for a few months to store a few things. Front desk guy was very nice and showed us how the unit worked. The place was clean and seems secure.
Wonderful service here! I was looking for a place to store my valuables while Im looking for a new place, and I was unsure about this place until Ms. Taccara Sain, I believe is the manager who assisted me, reassured me about the security and explained everything I needed to know in order to properly secure my things and retrieve them as necessary, payment options, and storage sizes. Thanks again!
The experience was great and Felicia was terrific had amazing customer service kept everything well maintained and really knew what she was doing 5 stars👍👍👍
Hi love my storage thank you 🙏🏽
I have been client with Extra Space Storage for many, many years. They are great people! You feel safe and your property is secure. I love the very, very friendly service!! When you say the tops in customer service and professionalism it is in Rob!! He is just a super helpful, kind, knowledgeable, and just all around friendly guy! If you want a great storage experience and looking somewhere to haul all your stuff this is the place to go :-)
Awesome customer serviceThey fulfilled all my needs and questionsI definitely recommend and will do business again
Rob was really great with assisting me on my last minute move. Even stayed past his off time to help me. Very friendly and kind. Showed me my different options of storage and he didn’t pressure me into getting something I didn’t need. Made everything all about me. The storage units are clean and nice. Great location to storage any goods.
The customer service here went above and beyond my expectations! Bryan and Celia were so helpful in setting everything up for my move. Thank you so much, I definitely recommend their services.
I love this place specially the awesome customer service I receive from Felicia Aguirre shes great.
The property is extremely clean and kept up.I understand the manager is new to the location. You can tell she has turned the property around. Great job Felicia!!Keep it up.
Great customer service! Felicia is by far the best manager that I have dealt with. She keeps the facility very clean and safe. I recommend 100%
Tacarra gave great customer service and made it a very pleasant experience for me.
I want to thank Taccara for the service she provided me. I stopped by Extra Space storage to ask a few questions I was very happy with the service I received from Taccara.
Celia was so helpful and efficient. George was also a big help figuring out dates and payments. The storage is safe and clean, nicest facility I have used.
Customer Service is great! I got to deal with Felicia and she was super helpful with a smile & always had a warm greeting to give. The area is kept clean and is welcoming
Omg I went in today to get a storage space and Ms.taccara Sain was very helping and her comstomer service was on point. She was friendly I will recommended this place to evweyone and I will bring my business back here.
Great service from Felicia. Informative and fast process. Clean place. Highly recommend
Felicia the store manager was extremely helpful in getting me in the right size unit for my relocation needs. Very professional and knowledgeable about all aspects of her company policies. Unit was clean and easy to get to. Would highly recommend this location to anyone needing a storage unit.
As always, Taccara is super helpful and kind. I don’t like the idea of having to pay storage fees but at least she makes the process pleasant.
This facility is always nice and clean
Jennifer was a fantastic help GREAT SERVICE
Felicia and Celia have always been very helpful when i come make my payments. Great customer service from these sweet hearts, highly recommend
Felicia the store manager is great! She knows storage. Very knowledgeable and knew exactly what I needed. She has a great personality and is easy to talk to. Units and property very clean.
The manager Felicia is awesome! She provides the best service I have ever received at a storage unit! I love that everything is always clean and I never have to worry about my unit!! You guys rock!!
Great location! Rob was definitely helpful and very friendly. Easy access and all storage is ground level! Who doesnt love that!
Excellent service, Very detail to explain my optionsI told the agent ( sorry I don’t have his buss. card is at my office ) my budget amount and he make it happen 😃Property very clean, regulations is being explained to me and others renters .I feel comfortable luring your services .Thank you very much .Happy HolidaysSincerelySara Madera
Celia was a great help, she showed me exactly what I needed. Great customer service
Felicia is faboulous. More businesses should have more people like her. Great personality and manages the facility highly.
Ms. Felicia The Store Manager is real supernice in dealing with meI had great experience with herShes truly. Very accommodatingVery clear with her instructions.She taught me with d unit & lockI enjoyed her a lot .Thank you
This facility is great, the service is amazing. Felicia and Celia are always so friendly
James; is super cool and he helps out where he can and he made our day! Extra Space needs more people like him working for them. PLEASE EXTRA SPACE GIVE JAMES A RAISE ON HIS PAY AND A DECENT PROMOTION. He is the reason you make money! Ill rent at this location only because of him. We need more people like him.
My husband and I are both completely satisfied with this facility!! We are just sooo thrilled to find a place that has both friendly and excellent customer service!!!! Just super inviting and staff are always very helpful! Rob (Manager) is just amazing and hes always smiling!! We always see him walking and checking the grounds making sure everything is secured and in place which makes you feel that extra security!VERY CLEAN FACILITY, SUPER AWESOME SERVICE, FRIENDLY STAFF, SAFE & SECURED! BEST STORAGE FACILITY WE HAVE EVER EXPERIENCED!!!!
This is the first storage place my wife and I have gotten the best customer service. We shopped around and other places pressure you to get a lease not at this Storage. The manager was friendly. I feel safe when I go pick up or drop off my stuff at my unit. The facility is always clean and it helps that they have long operating hours everyday.
Rob was very helpful. Walked me through several units and gave great recommendations. Property was extremely clean with great curb appeal.
Felicia was awesome. A roof leak caused some damage to a sofa in my unit. She dropped everything and came to assist. She had the roofers there the next day and assisted with my insurance claim. Best possible customer service.
Celia is a wonderful young lasy whom provides excellent care to her customers.
Manager felicia is great. She answered all my questions. Storage unit met my expectations would recommend to family and friends.
Came in last minute and was helped very quickly. Rob showed me some larger units because the one I chose wasnt going to be big enough. Got a good deal and first month was free.
Celia gave me excellent service, shes such a great young lady. The property is clean and I feel like my belongs are well protected
Celia great experience love the value of customer service by her
I came in looking for a space about 10 o’clock am this morning June 9/2018The gentlemen in the office showed me two spaces here then help to me because I asked about online registering do you register for a space I was very happy and unfortunately I had to return in about an hour to cancel my space because a family situation but he was even more gracious and accommodating returning my money I think he’s a great asset to your company .Should I need space in the future I was Shirley return to your company thank you Caroline Vasquez
Great service. Nice and clean facility. Rob is great. Everything went nice and easy. I will definitely return when my needs.
Great service. Felicia is the store manager and made getting a unit fast and easy.
Rob was great!!! Met with me last minute and got me out within 30 mins. He answered all my questions and offered great advice. I would highly recommend this place. Very clean and easy access.
Rob was so helpful and very friendly. This was a my first experience renting a storage unit and it went smoothly. Definitely recommend this location.
Extra Space is awesome! James was extremely helpful in showing me how to pack my storage to get maximum usage of my space. Rob is great too! Thanks guys!
Rob was very helpful. My experience was quick and easy. I also got a great deal with first month free rent👍
Excellent customer service and the prices are great for the units.
Rob was very friendly and honest. He quickly showed me the unit and gave me ideas on how I could organize everything in the unit. He was very efficient and helpful. Thank you!
Love this location! James was all that and a bag of chips! Very helpful, and professional. Took the time to make sure I got the unit I needed and the price that was good for my pocketbook!
So this is the first time I get a storage.i had been looking around already but Miss.Felicia in the front office really provided me with amazing customer service, super nice,took the time to really explain how everything worked .& got a great deal from every where else. Customer service is definitely very important to me & that is why I chose this place made me feel comfortable to ask questions. love how they pay attention to detail. Everything was also very nice & tidy.Definitely sending all my friends and fam here ! Thank you guys & miss.felicia .
The Manager Felicia was great very nice and helpful . the property is very clean I will recommend everyone to come here if they need to store anything
Extra space as one of the pleasant places that Ive rented a space from your Felicia is one of the best staff members I have ever ran across in quite some time she so polite and very helpful, keep up the good job and Thank You....😎😁😀
Came here for the first time and was Serviced by Bryan and was very helpful and courteous and friendly service. Recommend this place very clean and great access hours.
AWESOME STORAGE FACILITY ALWAYS CLEAN AND RESPONSIBLE MANAGER BY FELICIA ALWAYS BIG SMILE SHE WILL ANSWER ALL QUESTIONS WITH GREAT ATTITUDE..WILL DO BUSINESS HERE AGAIN...
Kevin was a coo dude check them out best in town ...
I cant stand the lady that works their she some people take the job to serious its not like its yours you own thw place you just work their !
I was running late and was not going to make it on time to rent my space due to heavy traffic and thankfully Rob was very understanding and attended me and was very helpful! I got to rent out the perfect space for me and I did not feel rushed at all. Thank you Rob!
I would just like to say I had a great experience with this Extra Storage Company I will recommend this to anyone and everyone Miss Felicia that I dealt with was very friendly very nice and very very helpful I rate you the highest rating ever for her thanks again
Great/Friendly service from staff member Bryan . Great prices .