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A-1 Transmission Auto Repair
1900 N E Ave #6214, Panama City, FL 32405, United States
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A-1 Transmission Auto Repair
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Wp
Review №1

Broke my exhaust.. went there. They guys put on lift and fixed my exhaust. Great price. Good people. Treat ya like family there..

el
Review №2

This is the best shop Ive ever been to in Florida. They do a really good job on fixing my truck and they did it for a really good price. They always repair my truck in a really good timing! The mechanic here knows what hes doing and does it really well!!

Ro
Review №3

Had a terrible experience, brought my truck in,they pulled transmission and disassembled it. Did he told me $4,000 to rebuild, I said I cannot pay $4,000 for that transmission, he then told me that I owed him $1,400 for pulling my transmission in disassembling it. I told him that was ridiculous, then he said if I could not afford it to bring him the title to the truck and he would use it for a shop truck. I paid the $1,400 brought it to a transmission shop within 10 miles from his shop, they looked at my transmission parts and said they see nothing wrong, so they reassembled my transmission with my old parts put it back in then found out all it needed was a speed sensor, so Im using my same transmission with my same parts . The new transmission shop told me they could have fixed my truck for a hundred bucks if I would have brought it to them first. But instead it cost me $1,400 to have it removed and disassembled and then the new shop only charged me $600 to reassemble it and put it back in then $200 to fix the issue with the transmission..

Me
Review №4

Jeff is awesome. I ask him to find me a vehicle for me and my kids. He found me a Honda Odyssey that seats 8! I love it! He also made sure it was running properly before it left. So thank you to Jeff and the other guys up there at A1 I appreciate it!

Mi
Review №5

Owner had a wealth of knowledge concerning my vehicle. Offered suggestions based upon what I had to spend. No pressure on doing business with him.

Sa
Review №6

BEWARE OF THIS CROOK. Long story short, my a/c went out on a gmc arcadia that I bought from his used car lot. (Turns out the vehicle had all sorts of electrical problems, but thats a different story) so anyway I needed to have my a/c fixed, which i was intending on taking it to the a/c repair shop located right next to a1, but my boyfriend mistakenly went to this shop instead. The car was already taken apart by the time I realized this the mistake, so given that he gave me a good price and said it would be done by the end of the day, I paid him the 1500 to replace the compressor and fix my a/c. One week later it goes out again. Not willing to let him touch my car again, and lacking the money to have it replaced again, I have been driving without a/c for awhile now. Now Im having all kinds of overheating engine issues that I can only blame on the faulty a/c repair job he did and and strain it has put on my cooling system. Do yourself a favor and avoid this guy

Be
Review №7

Paid for work that was left incomplete. Didn’t have the equipment needed to complete the job.

An
Review №8

They are selling phones and we bought a phone for $900. took it to Verizon they cannot activate it because it’s reported stolen now the guy who sold the phone is saying that is not the phone he sold, I feel A1 should make sure people who use their place of business to conduct their own business should be reputable

St
Review №9

Just WOW - WOW, WOW...1- The address in navigation is off by several miles from AFFORDABLE TRANSMISSION, so I landed their accidentally.2- My car was towed to AFFORDABLE/-3- He seemed informative, but he’s a super slick talker. Fast talker. He clearly isn’t a mechanic either - he “wheels & deals” in his office4- He bet me $4000 cash in his pocket the company I was going with wouldn’t have my car ready in time & the price wouldn’t be what I was quoted- If so I get $4k from him. My car is ready & came in as quoted5- Would you like to know how fast he talks & quotes numbers & shakes them? I have a very easy brain to follow simple math in whole numbers. Mathmetically, if I asked he spike louder & faster.6- He got irate when I told him i was staying with Affordable Transmissions who came with 4 highly respected people’s & pros referrals. He was talking price so fast assuming i made the decision like that.No - He’s got a bad reputation & proved it nor did one person suggest them. Simply STAY AWAY is what I was told.Be sure if you’re headed to Affordable Transmission & end up there, keep going down E Ave - you’ll find the correct address. Sad but truth.

Br
Review №10

Worst experience of my life. Took my car in to get my ac checked out and they had no idea what’s wrong. Charged me 300 for a diagnostic but doesn’t even know what’s wrong with my car called and asked to double check what was wrong with it and they have no idea. They tried to charge me 1,500 to get my ac replaced and don’t even have a proper diagnostic.

Ap
Review №11

Good work. Good communication. Good job guys.

Ca
Review №12

Took my truck in because the transmission had a shake to it, there were no leaks and the transmission SHIFTED FINE before i took my vehicle to this establishment. I let them work on my vehicle thinking it would be around a $1,000, because there is a sign on the building clearly stating that quote for transmission work. So i messed up on letting them work on my vehicle because i thought they were a good place to go, especially by the way they assured me of everything and were extremely confident. I received a call the two days later and went to the garage, the transmission was TORN TO PIECES!!! But come to find out, it was just a cracked fly-wheel. I spoke to the mechanic while the owner wasnt around and the mechanic informed me that other transmission shops were using old parts and clutchs etc. The mechanic informed that he could beef up my transmission for $350 but when i recieved the quote for $1,700 I told them to not put in those specialty parts in so the cost would go down. But no, it stayed at $1,700. So what did i pay for??? I honestly dont know if i got my true rebuild. But keep in mind it was a CRACKED FLY WHEEL, which the mechanic shouldve figured that out when he pulled out the transmission So i went and bought a GOOD used flywheel for $50. Alright, now remember in the begining how i stated thst NOTHING WAS LEAKING!! I got my truck back from this company and my transmisson started LEAKING OUT OF THE TAIL. The mechanic said i needed a new slip joint off the drive shaft, i went and bought another drive shaft from a salvage yard, the slip joint wouldnt go into the transmisson because of a bad spline. So while the vehicle was at A-1 I had to help the mechanic with fixing my own truck telling the mechanic i had to leave as soon as possible to go out of town. Take in mind while im helping this mechanic i am disabled. I HAVE PICTURES TO PROVE I WAS WORKING ON THAT TRUCK, once the picture was taken the mechanic got upset but i didnt understand why. I SHOULDNT HAVE TO WORK ON MY OWN VEHICLE AFTER PAYING A $1,700 SERVICE FEE! THIS SHOULDVE BEEN UNDER WARRANTY!!! BECAUSE IT WAS JUAT A $5 SEAL! I HAD TO POINT OUT that the slip joint wouldnt fit properly. I had to go out of town for three weeks because im getting custody of my granddaughter, the mechanic said he would help me out and take care of my truck, word for word he said I got your back, I can take care of this. I got a call from the owner while i was driving to seee my granddaughter the next day WHILE I WAS DRIVING, he was being extremely combative, yelling & cursing wanting my truck the hell out of there. I told him to put my old drive shaft in since the new one wasnt working, and i would take care of it once i got back into town, they said they wanted the truck gone, when my son went to go pick up the truck off of their lot they wanted $125 or he couldnt take the truck of the premises. My son paid for the fee AND NEVER GOT A RECIEPT!!!!! I got home from visiting my granddaughter and looked under the truck, the salvage yard drive shaft was in the vehicle and the slip joint wasnt in the transmission all the way the carrier barings had an inch slot in it. They sent the truck out to my son that way to drive home like that. I live an hour away. Not knowing that the drive shaft was in there due to me being out of town. When i got home I put my ORIGINAL drive shaft back in, AND IT DID NOT LEAK! So a $50 fix turned into $1,700 fix FROM THEIR MISTAKES!!! This is NOT a fair business, they are very quick to try and get one over on your just for a Dollar. Businesses like this in our small town, is what ruins it for other small business owners. I AM PROBABLY GOING TO LOSE MY YEAR WARRANTY BECAUSE OF THIS! Im not rich by ANY MEANS, so year $1,700 makes a huge difference in my house hold. Thank you A-1 transmission, now i can at least inform people of how badly your customer service or just all around services are the worst in BAY COUNTY! By the way, replying to these comments, calling people names isnt very businessmen like of you. Cont.

Ty
Review №13

Took my truck in because the transmission had a shake to it, there were no leaks and the transmission SHIFTED FINE before i took my vehicle to this establishment. I let them work on my vehicle thinking it would be around a $1,000, because there is a sign on the building clearly stating that quote for transmission work. So i messed up on letting them work on my vehicle because i thought they were a good place to go, especially by the way they assured me of everything and were extremely confident. I received a call the two days later and went to the garage, the transmission was TORN TO PIECES!!! But come to find out, it was just a cracked fly-wheel. I spoke to the mechanic while the owner wasnt around and the mechanic informed me that other transmission shops were using old parts and clutchs etc. The mechanic informed that he could beef up my transmission for $350 but when i recieved the quote for $1,700 I told them to not put in those specialty parts in so the cost would go down. But no, it stayed at $1,700. So what did i pay for??? I honestly dont know if i got my true rebuild. But keep in mind it was a CRACKED FLY WHEEL, which the mechanic shouldve figured that out when he pulled out the transmission So i went and bought a GOOD used flywheel for $50. Alright, now remember in the begining how i stated thst NOTHING WAS LEAKING!! I got my truck back from this company and my transmisson started LEAKING OUT OF THE TAIL. The mechanic said i needed a new slip joint off the drive shaft, i went and bought another drive shaft from a salvage yard, the slip joint wouldnt go into the transmisson because of a bad spline. So while the vehicle was at A-1 I had to help the mechanic with fixing my own truck telling the mechanic i had to leave as soon as possible to go out of town. Take in mind while im helping this mechanic i am disabled. I HAVE PICTURES TO PROVE I WAS WORKING ON THAT TRUCK, once the picture was taken the mechanic got upset but i didnt understand why. I SHOULDNT HAVE TO WORK ON MY OWN VEHICLE AFTER PAYING A $1,700 SERVICE FEE! THIS SHOULDVE BEEN UNDER WARRANTY!!! BECAUSE IT WAS JUAT A $5 SEAL! I HAD TO POINT OUT that the slip joint wouldnt fit properly. I had to go out of town for three weeks because im getting custody of my granddaughter, the mechanic said he would help me out and take care of my truck, word for word he said I got your back, I can take care of this. I got a call from the owner while i was driving to seee my granddaughter the next day WHILE I WAS DRIVING, he was being extremely combative, yelling & cursing wanting my truck the hell out of there. I told him to put my old drive shaft in since the new one wasnt working, and i would take care of it once i got back into town, they said they wanted the truck gone, when my son went to go pick up the truck off of their lot they wanted $125 or he couldnt take the truck of the premises. My son paid for the fee AND NEVER GOT A RECIEPT!!!!! I got home from visiting my granddaughter and looked under the truck, the salvage yard drive shaft was in the vehicle and the slip joint wasnt in the transmission all the way the carrier barings had an inch slot in it. They sent the truck out to my son that way to drive home like that. I live an hour away. Not knowing that the drive shaft was in there due to me being out of town. When I got home I put my ORIGINAL drive shaft back in, AND IT DID NOT LEAK! So a $50 fix turned into $1,700 fix FROM THEIR MISTAKES!!! This is NOT a fair business, they are very quick to try and get one over on your just for a Dollar. Businesses like this in our small town, is what ruins it for other small business owners. I AM PROBABLY GOING TO LOSE MY YEAR WARRANTY BECAUSE OF THIS! Im not rich by ANY MEANS, so year $1,700 makes a huge difference in my house hold. Thank you A-1 transmission, now i can at least inform people of how badly your customer service or just all around services are the worst in BAY COUNTY!

lo
Review №14

I bought my sister her first car. It is a 2005 Honda Civic. before I gifted it to her, I was able to get an oil change from them. They rotated my tires, and topped off my wind shield wiper fluid for no additional money! These dudes were awesome!!!!!

Ty
Review №15

Awesome experience with these people. Been jumping from auto shop to auto shop to fix a coolant leak, and these people were the first to do the job right! They made urgency of time a high priority and got me on the road as soon as possible, as well as all the employees were very polite and considerate in answering all questions and servicing my vehicle the full 100% without cutting corners. Definitely recommend to anybody trying to escape the crazy costs of dealership repairs.

Ro
Review №16

Quite disappointed, had two hangers repaired on exhaust pipe. [ welded at two points on tail end ] charge almost the amount had paid for the entire exhaust system. Sorry almost 300.00 for couple tac welds thats ridiculous.Satisfied customer tell 10 peopleUnsatisfied customer tell 100 people

1K
Review №17

I drove up from Georgia, to get my chevy equinox checked out! These guys are very phenomenal! I was alone getting this service! they did not try and get over on me! They took their time to educate me! I will return

Jo
Review №18

Stay away from this place they are nothing but pirates they do not know what they are doing and they are crooks do not even think you will get a good deal .THESE PPL ARE CROOKS!!!!!!

Ju
Review №19

Very impressed with the service and honesty I received from the guys here. I brought my car from another shop that said I needed an insane amount of work. The mechanic at A1 checked it out and scanned it for free for me. They fixed my car and got me going for a fraction of the cost I was quoted elsewhere. I will be back and recommend.

da
Review №20

I brought my truck to Jeff with transmission issues. He told me it needed a full replacement and he said it would cost roughly $4800. I thought that was pretty high so I checked around and I was right every other transmission shop in town was at least $1500 cheaper than him. I told him to bill me for pulling the transmission in which he told me it would be $1000 but he would only accept cash. Being that this is a company truck I told him I could not pay in cash since it would come from my business account. I had my accountant wire him the money. After it cleared my account and his account he still refused to release my truck. Even his wife told him to release it because he had been paid. He went as far as calling the police to have us removed from the property. Thankfully when they showed he was told he has no legal standing to hold my truck as he had been paid. As it just so happens he told his employees to leave so no one would be around to drop my truck down off the rack and give me my transmission that was still out of the truck. On top of everything else I have a funeral to go to tomorrow. Fair warning to anyone don’t take your vehicles there don’t purchase cars from his car lot as they are all badly damaged cars left over from hurricane Michael

Ga
Review №21

I took my 2002 VW Jetta in last January for a full transmission replacement for $3,000. I got it back in February and not 3-4 months later the transmission had been getting stuck in 3rd gear. Keep in mind the transmission has a warranty for a year and I took it back as soon as I realized the problem for them to tell me it’s not the transmission. I decided to take it to the VW dealership who diagnosed it as the valve body inside the transmission and recommended a full transmission replacement and I brought this back to A1 transmission and they said they would call the warranty place and have them look at it. A couple days go by and they say it’s not their problem and the warranty doesn’t cover it. I’m in the military and was out of a car for drill. I had to borrow others cars and after paying these people $3,000 I would think they could stick to their word and fix the problem with the transmission they sold me and installed. I didn’t want to have to put this out there but they are refusing to help me and I think they’re just waiting until the warranty expires. Small claims court is my next step. I have every visit and all paperwork documented. I’m just asking for y’all to make this right.

Ma
Review №22

I had them work on my truck to fix my transmission because I was on vacation. They charged me $1200 to fix it. They did half of the job cause I just needed to get it home. Instead of actually fixing what needed to be fixed they decided to do other things it has since been back in the shop to get a new transfer case and they also didn’t put any transmission fluid in. Not happy at all !!!!!!!!!!!!!

JM
Review №23

Great people to deal with. The mechanic Chester helped us out of a jam and didnt even charge us for what he did. I will go back there to have my vehicles fixed and tell everyone I know to go there.

Je
Review №24

This is the worst place ever!! I am filing a lawsuit. They cleared out warnings on a car they sold me. That is so illegal, and dangerous. This place is horrible!! I have a diagnostic report Ive tried to contact them to have them correct this. I could have died or killed someone in my vehicle. The referred me to their attorney. When I called the attorneys office they said they were not representing them. Jeff Martins business will be OUT of business when I am done. They are horrible non reputable car dealers and auto mechanics. Do not give them your money or your business!

ja
Review №25

My friend took his van there. 2016 The guy Chester had worked on other vehicles for him. Did a GREAT job. So he took his business van had car for 4-6 weeks. Charged him close to $4000. He drove it for less than 2 weeks. Its been parked for 18 months. It was even worse than it was. He could drive van 2-3ft and just about have to push it. The gears in transmission not working to move van. Since then, my friend has been Leary of every mechanic. Thats why he STILL hasnt had it fixed.

Da
Review №26

I wish I would have read these reviews before I took my truck to these shysters. It went in for a rear main oil seal and wound up putting a crank shaft in it that wasnt needed. They messed up my AC and did something to my trans, now it doesnt work. They went thru 4 so called mechanics and every thing they did was screwed up. Had my truck for almost 5 mos. Never did get it right so I just took the truck out of there and am still trying to fix their poor workmanship. All they did was tell me lies. Do not recommend this shop.

Jo
Review №27

Took my Dodge charger there to rebuild my transmission he quoted me 1200$ to 1500$ Ok not bad . He doesnt even touch it for 2 weeks and once it was taken apart he tells me it will 4,800$, are u kidding you can buy a brand new one for 2,400$ so I got the car back and took it to gears transmissions and save a lot of money. And Jeff still charge 800$ for 3 to 5 hr job. This place is garbage do yourself a favor and save some time and money and go elsewhere

Ma
Review №28

An easy 1.5 hour job, a transmission flush and filter change, took ALL day. When I was going to pick up my car Jeff forgot to tell me he got the wrong transmission filter and it was going to take another week to get in and finished up my car. That was not an option so I bought the filter myself (in stock at ford) so I could finish the job at home. He was trying to up charge on just the fluid flush. These guys are crooks and I dont think they even touched my car. Total waste of time and money. If you care the slightest bit about your car dont take it here!

jo
Review №29

Wow is all got to say about this awesome company i was searching for a tow company to pull my 300c to a shop off 23rd street to change out my radiator when this guy name Jeff which is the owner ask me if you dont mine how much was they charging me and I told him Mr Jeff then said I can beat tht price so he tow my car to his shop Saturday afternoon i went up there to check on it and it was almost ready and then I meet the mechanic and this guy was my neighbor wow the work he did was excellent and I save money a lot so if your having car problems please go see this guys its nice to leave a shop Happy and satisfied Thanks Mr Jeff and Herschel you 🎸 Darren Sheffield

Ke
Review №30

I do not normally post these kind of reviews. But, I was so disgusted with this shop that I felt compelled to do so. I read the review from the other guy here who has a truck and all the problems with his transmission and mine was very similar. I had a quote from another shop for $780 when I came in Jeff (the owner) told me he could do the whole job for under 1000. The reason I went to that was because I wanted to get the job done quickly and the other shop would not give me in for a couple weeks. Jeff had my Mustang for two weeks before they ever even touched it. I Voice my concern about this and he said well were busy. When I finally did get my Mustang back I brought it home and put it in the garage that evening. I got up the next morning to go for a ride I noticed a large red leak underneath my Mustang. I contacted Jeff Payne is very indifferent about fixing it and not at all apologetic. I got the mustang back to them brought it back home put it back in the garage and the next morning had another leak in the same area. I had to go out of town for a week and now I am hoping they will take it back Monday and get it fixed right this time. You would think for $1500 these problems wouldnt happen. Do not take anything to this company. You will be overcharged and it will take a lot longer than you want and they will not call you to give you an update. It ended up costing me $1500 which was twice what I wouldve paid at the other shop in 500 more than he promised me I can get it done for. They dont care about the customer just the money. So if I can save someone the headache of having to overpay and receive bad service I feel better about it.

Te
Review №31

Horrible experience owner is rude and mechanics obviously are still trying to figure out what is going own go to affordable transmissions best in the business bottom line

Wi
Review №32

I took my 6.0 F 350 truck there for repairs and they charged 20 hours for what Ford charges 12 hours to do at the same hourly rate the Ford charges. This tells me that either they dont have the experience to do it in a timely manner, or that they just want to charge as much as they can and gouge customers with their pricing. I ended up taking my truck to another mechanic who is charging me fairly to put it back together. Unfortunately, I had to pay for 10 hours of service just for them to break the engine down and not even do half of the job. Lesson learned, $1,250 lesson learned, I will never go to this place again for service on any vehicle.

ST
Review №33

I took another one of my Vehicles to them to be Repaired after a different Shop quoted me $3000. They fixed it for $500 and saved me from getting ripped off by the other shop. Once again They exceeded my expectations.

Je
Review №34

Wish I could give half a star. tranz wines. they didnt even tighten my power steering pump leaked steering fluid. terrible. absolutely terrible. would not recommend to my worst enemy.

Ry
Review №35

Jeff followed up with me after my repairs and made me feel like a valued customer

Co
Review №36

I purchased a Jeep Wrangler Sahara from A1 Auto & Truck Sales. The sales representative went by the name of TJ. I had just returned from my Air Force Basic Military Training and needed reliable transportation to and from work. I was told that there was no underlying issue with this vehicle. I test drove the vehicle and it seemed to be in decent condition. I paid over $9,000 for this used vehicle. I noticed that my Jeep was pulling me off the road. After having a professional look under my vehicle, they noticed the reason. The complete under body of this vehicle was completely rusted out and rotting. The damages were so severe; there was no way these were developed in 7 months time. The vehicle was too dangerous to drive. It was a few speed bumps away from my frame snapping completely in half. All of the brake lines and wires underneath were rusted and about to break in half as well. I took the vehicle up to A1 Auto to show the damages. At first the owner of both car dealership and auto shop came out and proceeded to tell me that my vehicle was not pulling me off the road due to the rusted frame. He was rude and acted as though he did not want to own up to his employees bad salesmanship. He kept stating that this employee no longer worked for him for a reason. His new employee seemed as though he wanted to help and said he would see what they could do to fix this issue. They returned with price of $1500 flat for everything to make up for the ex-employee and his dishonest and crooked sale. I was unable to get the statement in writing. My Jeep sat in their parking lot for over 1 week while I was researching if there was anything that could be done about this awful business. They were searching for a frame to replace the broken/damaged one during this time. I had called three times and left two voicemails concerned about my vehicle and did not get a response until I showed up at the dealership asking to speak to someone. Once I told them to proceed with fixing my Jeep, they then explained that the $1500 dollars was only going to cover the labor needed to fix my vehicle. By this time, I was so upset I removed my vehicle from their property hoping to make it to a different auto body shop to be better taken care of. I am a new airman in the United States Air Force and recently living off base on my own. I explained to the owner that I was active duty and needed a reliable vehicle to get me to base and back for work. I was lied to and made undocumented promises for labor to fix minor and major issues on my Jeep that arose after I left the lot. This vehicle should have never been sold to anyone in this condition. Any good salesman would have pointed this issue out prior or gave a warning. The damages to my frame were so severe, that it could have broken and caused an accident resulting in severe injuries or death to me or any vehicle around me. The current shop my vehicle is in cannot believe I was sold this Jeep in this condition or even treated in such manor. I was treated as if I did not matter to the owner because the man who sold this vehicle was no longer there. Both men at this business kept repeating the fact that they did not in fact have to help me at all. They stated that Most dealers would have told you to kick rocks. They made it seem as though I should be thankful that they even considered helping me out on a damaged vehicle that they sold to me in that condition. They are liars and crooks and should be out of business for the way they treat their local military members and customers. I am trying to prevent someone else going through something this awful.

Da
Review №37

Great work without getting ripped off

Ch
Review №38

Crooked, overpriced service.The bottom line- Slow service: took A-1 Transmission 7 days before they even took my transmission apart- Expensive: charged $810 for a job that takes approximately 5-6 hours. Other shops quoted $350-$550 for an 8 hour job of similar scope (old transmission out, new transmission in).- Evident lack of expertise: A-1 Transmission’s solution to any problem is to buy a rebuild kit and swap parts, even if the rebuild kit is not required.The experienceI rebuilt the transmission on my truck myself but was having an issue with one of the clutch packs. I called their shop, per a friend’s recommendation, and asked if they would mind taking a look at my issue. The shop happily sent over their free towing service, for which I was later charged $50. Jeff, the owner of A-1 Transmission, said that he would have one of his mechanics take the transmission apart to see if they could find the issue. For the next 7 days, I never received an update call. I called the shop every day, and every day, Jeff told me that they had not yet disassembled the transmission.On the 7th day, the owner told me that they had finally taken the transmission apart and it needed a full rebuild. He said that they would need to purchase a full rebuild kit and that the repairs would cost $2800. I knew this was unnecessary since I had just rebuilt the transmission and the clutches and steels had 0 miles on them (I later found that my problems were because I had put a reaction plate in the place of a pressure plate. The fix was very easy, took 5 minutes, and required no additional parts.).By this point, I was not comfortable with the shops competence. I told the owner to stop all work, pack up the parts, and that I would pick the truck up and do the repairs myself. I asked Jeff to figure out how much I owed him for their work so that I could pay him before I picked up the truck. He told me that I owed $810 for the work and the free tow. Knowing that the amount of work his shop performed could not be more than 5-6 hours, I asked the owner how much time they had spent on my truck. He said that they did not keep track but that he estimated 10 hours: 6 hours to pull the transmission, 2 hours to take the transmission apart, and 2 hours to box up my parts. I know from experience (backed up by many internet sites) that it takes approximately 4 hours to pull a transmission, 30 minutes to an hour to disassemble a transmission, and less than 10 minutes to place a few items in a box. To confirm my suspicions that I was being grossly overcharged, I called a few shops in the area and asked how much they charge to remove a transmission and then install a new transmission. This is approximately an 8 hour job - 4 hours to take out the transmission, 4 hours to put in the new transmission. Panhandle Transmission quoted me $350 and Bills Transmission quoted my $550. This means that A-1 was charging me 370% of the local rate. I brought this information to Jeff’s attention but he refused to drop the price. Since the truck is my daily driver, I had no choice but to pay the excessive $810. On the day that I scheduled to pick up my truck, I contacted the shop to make sure my vehicle would be ready when I arrived. Jeff assured me many times that the truck would be ready. Of course, when I showed up, my truck was still in the back and my parts had not been boxed up. I was made to wait an hour before one of the shops employees was free and could retrieve my vehicle.In all, I was extremely dissatisfied with the quality of the service provided and the outrageously high prices. I will never take any of my vehicles back to A-1 Transmission and I strongly discourage others from making the same mistake.

Ro
Review №39

Most crooked shop in bay county. Wouldnt trust them to work on my bycycle.

Ch
Review №40

I took my Chevy Malibu there to get the transmission fixed and Jeff said it would be a $1000 for the services, well a couple of days went by and I didnt hear from him so when I called him back and asked about my car he told me a lot of other things was wrong with my car and took my labor charge up to $2500 I dont understand him and everytime I talk to him hell say hell call me back and never does. And they have had my car for two weeks now almost three and he still is yet to even try to reach out to me and tell me whats wrong with my car.

Ja
Review №41

Good place to go if you want to waste a $1000 and still have a bad transmission.

Br
Review №42

DO NOT USE THESE CROOKS. TRUST ME!Called Jeff on phone and asked about a possible transmission issue. I told him that Mr. Transmission had the car and was giving me a quote. Jeff said “Oh, they are high”. Turns out they were actually cheaper than Jeff at A1 Transmission. Jeff offered a free tow to his shop and called me saying that I had 2 problems. Catalytic converters needed to be replaced. I had already told him that if the total fix was going to be under $3000 that I can do it. He said that the new transmission and the catalytic converter swap would be way more than that. I told him to tow my car back to my house because I can’t pay that. He said “Hold on let me talk to my shop forman (Chester)”. He called me back and said he can do the catalytic converters, a transmission flush, timing belt change, A/C servo motor in my dash that was making noise. He said he can do all of this for $3200.I called mad hatter to get a quote on all the same work and it came out to $2300. I called Jeff at A1 Transmission and told him how cheap Mad Hatter was and he said he can do it for $2800. So, I let Jeff work on the car.He ordered the catalytic converters and timing belt and put them on. When I got the car back, I noticed that it INTERMITTENTLY had a poor acceleration issue, the same as before.Wrong bolts where used during the catalytic converter swap.Some bolts have been tightened down too far and stripped them.My wheels were damaged somehow while in their possession.A1 transmission did my brakes but put NO brake fluid in my car.A1 transmission replaced my catalytic converter and left my heat shield off which could have caused my car to catch on fire.These are just the issues that were seen within 20 minutes.Found out that A1 transmission damaged my power steering pump solenoid which was a $500 part.After all this my car is the exact same as it was before I took it to them. Having intermittent power issues. They fixed NOTHING.Jeff at A1 to this day, still refused to give me a detailed receipt and a receipt for the tow, so I can be re-imbursed. I was just cussed out by Jeff on 2:30pm 4-7-16 when asking for my receipt again.Every word that comes out of Jeff’s mouth is a lie. Complete crooks and worst business I have ever seen, by far.

P
Review №43

Knew their stuff once it came to subarus and trans and not alot do in this town.

Do
Review №44

Had transmission work done here. I dont think Ill be a return customer.

Ja
Review №45

Took my car there. Had just had a house fire. Lost everything. Put a new transmission in. $3000.00 when I got my car back. It was not the same car I left. The Windows would not work the interior had door panels that had been taken off and not put back on improperly. The well walls by the tires were full of grass and messed up. Interior pieces started to fall off. Had been put back on with tape. This was a 1993 classic Mercedes-Benz with 70k miles. I think they used it as a loner. Have waited to post this until my warenty was up. Not the same car as I left. Have had issues with it ever sense.

En
Review №46

This shop is a overpriced shop I wouldnt advice no one to them I had a 2006 ford f350 there he give one price to do the job and took it completely down and wanna extra to put it back together then when a call him hes unprofessional with customers he dont wanna help say he wasnt the buying parts are working on it they charge for parts and things they didnt buy nor fix please people listen to someone bout this guy I was out of 1600 and truck not put back together not running still I got it back in a million prices so please listen if someone tells in bout Jeff at A 1 transmission please I have put in gods hands

Br
Review №47

Avoid this place at all costs! Wouldnt stand up to his own warranty, he fabricated a impossible scenario and had the audacity to tell me it would be another $2000 to fix the problem.

Ri
Review №48

Ask me when they get the job done. Just started on Tahoe today.

Wi
Review №49

The service was okay

pl
Review №50

Jeff the owner has employees that dont know what they are doing. I had my Ford Ranger there 3 times and they never fixed the transmission problem.

Gl
Review №51

Took way to long

Information
2 Photos
51 Comments
2.5 Rating
  • Address:1900 N E Ave #6214, Panama City, FL 32405, United States
  • Site:http://a1panamacity.com/
  • Phone:+1 850-769-5468
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Diesel engine repair service
  • Towing service
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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