My wife and I are in town with a newborn in the nearby hospital. We decided to head home to see our 2 year old for Halloween weekend. I was already due for service when we had to suddenly head this way. I didnt want to do the 1300 mile round trip without getting service done so I called Wednesday just before closing to see if there was any chance of getting in Thursday or Friday. I was told to drop off the car the next morning. At drop-off I was told it would be done by 1. I came back right at 1 and sure enough it was ready. Everything was super easy and I am totally content with the experience. One minor headache avoided with all the things going on. Much appreciated. 🙂

Amazing shop. They make everything so easy, from scheduling an appointment to the drop-off. And they’ve done a great job with each repair.I’ve tried 3 other BMW shops in the Bay and this is by far the most consistent and best service. Highly recommended.

Cant say enough about the quality of service and work from Mike and his team. Ive been going to PA bimmer for over a decade, and will not take my BMWs anywhere else. Their honesty and transparency with their work over the years has given me a great deal of trust in their service, no matter what car/problem I bring in, Im always confident Mike and his team will get the job done. They are the local experts - E36 M3, 330i ZHP, E9x:328i,335i,M3, thank you for the awesome service over the years! -Jordan

Palo Alto dimmers referred to me by a local dealership as a good source to go to if I need a service. I place the phone call to them to provide service to my 2011 328i. The service I was looking for was a transmission oil and filter change and or a replacement of a seat map sensor in the same vehicle.After giving him my VIN number they said they would be looking up the information on which transmission the vehicle had and they would do a little research on the seat map sensor. They mentioned after they perform their research they wouldcontact me to follow up on pricing and availability. After a week went by and no follow-up, I gave my service to another shop.

Honest work. Good people

The best. Honest, straight forward, and great work.

These guys are top notch. Dropped my old BMW off on short notice to fix some loud noises that started after shipping it cross-country. They diagnosed and solved the problem within a couple hours and had me back on the road the same day. Honest, professional, personable, best auto shop experience Ive had. Will definitely be back.

Great quality of service, honest and fast. I’ve been taking my 5 series for over 10 years and my X5 recently and I’m always pleased with their work and attention over the years.

Real people providing real honest service

Mike is an awesome guy, shared his knowledge without any hesitation. Also was very mobile on helping finding tools, and even ordering.

I have been a client for a long time, and they have consistently done a great job at a great price!

I am writing this specifically because of how everytime I am getting treated by the shop manager, Mike. I have a bmw and Mercedes Benz combined. I bring both of them to this shop. Each time I have to drive 30 minutes to get there. There are multiple reasons that still with long distance, I always prefer to bring my car to this repair shop.1- Mike is a real genuine person. He is very personable and reliable. I can count on him.2- These folks put you first. They do not cheat in what they do to save more benefits for themselves. If you have dealt with different mechanics, you know how a mechanic can trick you to do unnecessary stuff to charge you more. These guys have recommended me to do stuff that was just more work for them without charging me.3- you can rely on them even after you bring out your car from their shop. One time I had an issue and when I brought my car back to them, they checked my car and fix the issue without charging me.These are the reasons that I recommend this shop to any high end car owner, specifically bmw and mercedes benz owners.

Best in the business. Excellent service and dealer quality work, if not better. Mike knows what hes doing and will take the best care of you and your car.@treatyousef

Extremely helpful and nice owner. Had an issue with the car in the middle of a busy day, and others showed zero interest in fixing the same day. Called Palo Alto Bimmer, and they not only fixed it immediately within a few minutes, but also refused to charge me anything for it! They have acquired a new customer.Highly recommended.

Honest

I was able to stop in (without an appointment) to get my break light fixed. They were quick and friendly. I highly recommend going to them for any problem as they offer thorough and affordable help.

My Mom referred me to this place as she was extremely satisfied with their service and she was right. For the first time I took my car and they took care of everything the car needed. Mike was extremely cordial, helpful, honest and not pushy at all. Im extremely satisfied with this place and I highly recommend it.Thank you

I have been coming here for seventeen years now. The car still runs great so they must be doing a great job maintaining it. Much cheaper than the dealer.

My wife and daughter went today. my daughter has a 06 325i with a bad starter and the person in charge helped my little one with this issue. friendly and professional. they called mike and he helped us as well. I extremely recommend this shop to all BMW owners. the best in the Bay Area! A+++

Super awesome, super friendly, super helpful. Came in for a subframe rebush, Mike and his guys did an awesome job and also made some suggestions and recommendations on what to do if I wanted to take the car to the track. Great service!

Timely, knowledgeable, and easy to work with. Highly recommend these guys!!!

Look no further...you have found your BMW shop. We live in Sacramento and were in town for a family members surgery when our car was damaged and left undriveable. I called Palo alto bummer and explained our situation and was told to bring it in and they would look at it. They were ready for us when we got there despite having 30 +cars there and put it on the rack and diagnosed the problem, for free, and gave us a quote that afternoon. It was fixed in less than a day at the price they quoted. They were professional, nice, and empathetic. They actually asked about our family member several times, and made the car issue a non issue. This is where you should take your car, not only to get your car repaired, which you will, but to do business with good honest people! Thank you Mike and your crew!

So great place. Professional and really kind and comprehensive owner. Warmly recommend!

This is a very dishonest shop.They always trying to convince/scare you to do unneeded repair and sell you expensive parts(way above market price).My BMW 325ci had check engine, brake and traction control lights on. I took my car in for repair. After waiting for 6 hours they told me i have to replace brake rotors, brake pad,sensors and fuel valve. Total cost is $960 that include a $260 diagnostic fee.I agreed to this amount. In addition, he offered to do oil change for $140.(I said no)Guess what, 2 hours later the mechanic told me that I need to replace my entire ABS control system. Parts is $1300 and labor fee would be $600. I asked why didnt he tell me about this 2 hours ago. He said I didnt ask to check the ABS system. The $260 diagnostic fee is solely for the check engine light. shocked, I refused this additional service and charge.After paying $960, my brake ad traction lights are still on and they dont even tell me what the problem is.

This guys are awesome. They fixed my car that nobody couldn’t fixe it with really appropriate price.

Ive been going to Mike for the past 15 years and hes such a legend. Got my first 2nd hand BMW back in 1998 and hes taken care of me since then (bought 2 newer BMWs and take the M3 to him now).The work here is exceptional. The best thing about Mike is that he tells you what you need to get done and whats nice to get done/if you let it go on for longer, its going to cause problems etc. He even tells you some of the stuff thats nice dont worry about it for now…. Here he is - a mechanic actually telling you to NOT spend your money.Hes done everything for me - from a service to changing the gearbox, radiator etc. All top notch work and fully guaranteed - but you dont need the guarantee with Mike because it never goes bad!I go in today to ask him if he can go ahead and top off my washed fluid and change the windshield wipers. He does all that - and gives me an oil change - on the house! He wouldnt take my money.Such a pleasure to work with Mile and his team.

Did an oil change. Good quality of service.

They know what they are doing. Thats pretty rare around here.

Accurate estimate, honest and correct diagnosis

Helpful, professional people