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Midas
1225 North, Glenn Hwy, Palmer, AK 99645, United States
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Midas
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WR
Review №1

My go to spot in the Valley for getting tire work done. Always professional, great customer service, fair pricing, and they get things done as soon as possible. I can trust them and can leave my vehicle overnight or just my wheels and tires and never worry about them. Been doing business with them for over 10 years and always am happy with the results.

Je
Review №2

I took my truck to a different shop first and the supposedly fixed the issue twice, but the issue was not fixed .. I took my truck to Midas in Palmer the next day and they figured out what was going on right away and fixed it properly!! They even took it on a test drive to make sure ! Thank you Midas team !! I will continue to support your business!

Aa
Review №3

Midas in Palmer is courteous, thorough and competent. Every employee I interacted with was excellent, from the female at the front desk to Dave the manager. They are obviously extremely busy but took the time to go over the services performed, my vehicles performed and the warranty.

Yv
Review №4

They were absolutely amazing! I had brought my truck in for an alignment and tire change, come to find out I delivered them a hot mess!!! They were awesome about everything, called me before starting any extra unauthorized work and they even saved some of the parts for me to look at!!!!!! Dave and the mechanic deserve a ton of kudos, all that work and still has my truck done in two days!!!

Sh
Review №5

Friendly and informative. Nice to my dog! 🌺

Ma
Review №6

I had originally brought my truck in for an oil change, but after I got to Midas it wouldn’t turn over to put it in the bay. My starter had gone out, and they diagnosed and replaced it in 2 days. Customer service was great, and they were very speedy which was convenient. Although I wouldn’t say it was the cheapest it was a fair price :).

Lo
Review №7

Weve been doing business with Palmer Midas for many years, they have our informationon file. I left my car off the night before, after calling to check they had tires in my cars size. I left instructions for 4 new all weather tires and an oil change, asking that they keep the two old back tires for me to use as spares. I wrote my cell number as the first contact number, and my husbands number as the 2nd number. They called my husband this morning (did not call me) and said the oil change was done. My husband asked about the tires and the guy said he didnt know they were supposed to do anything about the tires. My husband called me and then called Midas back to verify that yes, they did need to put new tires on the car.A lot of women would find this men talk super offensive. I would advise Midas to do some training because if this ever happens again Im going after the employee who disregarded me in this business transaction.

To
Review №8

Over the years my family and i have used Midas in Palmer and they always perform professional, high quality work. I typically ask for OEM parts and they are more than happy to do so and warranty as well. They will go over and above to do good work according to my specifications. I’m pretty sure they would never use inferior parts in the first place and are careful about their parts sources. Even so they are more than happy to get the parts I ask for, and do so with great enthusiasm. I’ve known the manager for more than 10 years now and have always known him to be a friendly, reliable automotive professional. I have gotten to know the assistant manager, Jeremy, as of recent and think highly of him as well. Great shop to do business with if you care about your car.

Je
Review №9

Friendly and competent customer service and I was pleased that they inspected my brakes and the tire tread on my summer tires when they put new winter tires on. They were also finished before the estimated time.

Bo
Review №10

Fast service at a fair price...

Ph
Review №11

I had a bad battery in my truck that needed replacing. Stopped by during the afternoon and asked if I could get a new battery installed. They were able to fit me in and replace it right then. Everyone who I had contact with were so friendly, helpful, and courteous! I was extremely impressed and will continue to do business here in the future. This is now my go-to auto service location and will highly recommend them to others!

Ga
Review №12

The service was excellent. Made sure they had the parts I needed and installed them in a quick and timely manner. Would highly recommend for anyone to use.

Na
Review №13

Palmer Midas is always very timely and responsive when servicing both my company car and my personal vehicle. They are precise on time expectations, give thorough feedback and have friendly and welcoming staff. I Could not be more happy with the service I receive here!!!

ti
Review №14

Fast, professional, courteous servicing of two vehicles I brought in. The servicing team at Midas displays much professional integrity and I can always trust their vehicle diagnoses and service work performed.

To
Review №15

Trey and the staff go above and beyond. We will continue to bring our vehicles there. They are fast and efficient and are very knowledgeable about all phases of our automobile. Palmer Midas us caring and sharing concerns and resolves. Highly recommended.

An
Review №16

Very friendly and professional customer service and a fast turn around time even though they were extremely busy with the seasonal tire change overs.

Pa
Review №17

Midas in Palmer, AK is literally the best. I have been gong there since we moved here in 2007 and I have always had exceptional customer service and excellent work done on the vehicles Ive had serviced there. They are priced fairly and always explain what they will be doing to the car. Ive even stopped in over the years with minor (but not minor to me) issues and they have made the time to quickly service the vehicle and send me on my way. I cannot recommend them enough - my whole family takes their vehicles there and we always will! I think what I appreciate most is the customer service - they are always friendly and considerate and that goes a long way in customer satisfaction :)

Sa
Review №18

I received great service and completed quickly. The wonderful young woman working the service desk was genuinely cheerful and extremely helpful - all around great customer service! She provided all the information I needed and explained the details well.

Je
Review №19

Very friendly and knowledgeable. Wont pull the will over your eyes, but is honest about what is happening with your car. Ill go back again!

El
Review №20

Excellent customer service; very kind staff and ownership.

Li
Review №21

Palmer Midas has taken good care of our cars but never push us to fix things on the car. The guys, especially Josh, are really nice and easy to talk to. Its stressful getting cars fixed and paying big bills sometimes but they help make it easier. Love their courtesy and consistency, thats important!! Give Josh a raise!!

Ma
Review №22

The staff was friendly and professional, giving me confidence In their ability to perform the required maintenance on my car.

Mi
Review №23

I have been going here for the last 15 years, and the customer service has been excellent. They warranty their work, so when I had a bad part installed, they took care of it the same day free of charge, and I didnt even have to sign anything. Simple and easy, you dont have to worry about being ripped off.

He
Review №24

We have been using Midas in Palmer for about 18 years. The staff are very friendly and helpful and we really appreciate how much they have helped our teenagers over the years. I feel comfortable with the advice we get and can’t imagine going anywhere else.

li
Review №25

I have used this service center for years and will continue to do so. Many family members do so as well and they as am I are always happy.

Ka
Review №26

Mounted tires I bought online. Dont know why its a problem for some businesses, but it sure wasnt a problem for these guys. Firendly service at a reasonable price. 👍

Ad
Review №27

They do OK work for simple things. But they will not make appointments for tires. It makes it almost impossible for working people that work Monday - Friday. I tried 4 weeks in row to get tires out on my car and have studded tires taken off but had no success. I like to keep business local but this place is not managed well. I ended up having to go to Costco for tires and service. Tires were cheaper and they make appointments. Midas expects you to leave your car overnight for a simple set of tires. I bought tires from them before because I like to keep it local. But I am done doing that.

Ma
Review №28

No B.SJust fixed me up and sent me on my way.Perfect!

Ky
Review №29

Garian was very helpful, friendly, and efficient in explaining the work that was performed on my vehicle. I appreciate the promptness in ordering my tires, the quickness of my appointment and also how quickly the work was completed. Very friendly and courteous. I will continue and have recommend to family and friends.

Co
Review №30

Very nice people there. Always prompt and do a good job.

Sh
Review №31

Excellent service, very informative. Great phone alerts and updates.

Je
Review №32

Same day, friendly service and good price. Thanks guys.

li
Review №33

Always great service and this time I was thoroughly impressed with the text that gave me a complete illustration of the diagnostic evaluation of pretty much the overall health of every part of my Jeep ! Next stop... new air filter 😂🙌

Ka
Review №34

Frank was very professional, polite and knowledgeable. I will definitely be going back to them for service on my car😊

Ja
Review №35

These guys have taken great care of our organization (MATSAR Search and Rescue). Excellent customer service and they do great work. Thanks again!

BC
Review №36

The visual courtesy check they texted me was very informative.

Yo
Review №37

Had them do an alignment on my jeep. Had a great experience, I would recommend. Reasonable price and great customer service.Thanks guys.

Ka
Review №38

Good customer service went over vehicle inspection w me after service to make sure I understood. Absolutely recommend these guys.

Vi
Review №39

They were friendly and quick.

Ja
Review №40

Great staff very friendly knowledgeable and helpful. I would recommend them for all your car troubles.

Jo
Review №41

Bought new tires they had the ones I wanted and wiggled me in to mount and balance them.

Ta
Review №42

Great customer service and they go the extra mile to make sure your vehicle is in safe operating condition.

KA
Review №43

Friendly, professional. accommodating, I felt completely confident leaving my car with them. Great team!

Ha
Review №44

They were very helpful and very fast. They even fixed whatever fell down under my dashboard even though that wasnt the original plan I just kinda threw it in there last min.

Su
Review №45

I am from the shelter I had been walking with me and my kids we needed a car I was going to buy a car and he helped us see if it was good or not for free thank you Midas

WA
Review №46

Experience was good and also answered several questions. Work was done on time.

Ge
Review №47

They do good work and quick too.

Br
Review №48

Everyone their was extremely professional . Couldn’t ask for better service

Re
Review №49

They performed the services required. They checked brakes and used pictures to show that they checked them. The pictures were specific to my car and is easily verifiable. Very professional and did the job for the price quoted.

Br
Review №50

Josh, the service rep. who took care of me, was very polite and professional. He was also very patient.

Et
Review №51

Great customer service, reasonably price oil change, fast and efficient! Would recommend again. They also check the overall quality of your car’s condition with a complimentary report.

Ho
Review №52

Took our car there and they did a great job. Thorough inspection, I was very pleased.

Ro
Review №53

Very friendly and professional people. Kept me well informed of issues identified while changing my trucks oil. Showed me pictures they had taken to document leaks and gasket issues. My go to place to get my oil changed while in Palmer.

Wi
Review №54

This is the most professional auto service in the Mat Su Valley. There really is nothing more to say except that is why I have used them for almost 20 years.

Da
Review №55

Just an atv tire rebead on the rim. They are hella busy and it took longer than estimated. When I returned at the end of the first day, they did ask if I needed it done that day so they would have accomplished it if I needed it.

Da
Review №56

Excellent service, staff was extremely helpful and polite. Will see them again

Di
Review №57

Quality services and ethical. I drive an hour from anchorage to this particular shop because they are so good.

Ha
Review №58

Great local guys who work to maintain a positive reputation in a small community. Originally told me it would be 1.5 hrs, but it was closer to 45 minutes. I will be going to them for future maintenance.

We
Review №59

The service was great, they had my vehicle done quickly, and Josh did a great job explaining everything in a way I could understand. I’ll definitely be going back for work on my truck in the future.

Ky
Review №60

Love palmer Midas- great hard-working personnel- fast thorough service !

Ji
Review №61

What great guys. Fast, competent and HONEST. what more can you ask for ?

tr
Review №62

Have taken 6 different vehicles over the last 5 years and never been disappointed in the service I have received. Highly recommend!!!!

LE
Review №63

King Midas? The Midas Touch?Better bring gold!! LoL

Ma
Review №64

I brought my wifes suv (2018) in for a road vibration in the steering wheel I couldnt diagnose myself. The midas team immediately noticed the tires on the front were starting to de-laminate and bubble. Which intern caused the vibration. They removed the wheels to further verify and sure enough at 25mph they began to wobble. Hats off to the team for the keen eye on an issue I couldnt see! Purchased a new set of tires and all was well with the grocery mobile!

Ch
Review №65

They are great- nice having a scheduled appointment!!!

An
Review №66

Greatest folks on the planet. swapped tires from winter to Sumer. JOSH SENT ME A PICTURE OF A BAD TIRE. I had forgotten it was time for new sumer tires. Josh showed me a few possible ones but I wanted a real aggressive tire and he found exactly what I wanted.In the past I give my tire business to another valley business. But your service and warranties are so good You just picked up my tire business.I am so pleased with the work and warranty I get from your very friendly staff and they get it right the first time.Now that spring finally arrived in Alaska and its tire change over time and time to pressure wash my driveway. My neighbors have all been stopping to talk. The guy across the street told me he dropped one of his cars off at midas and said Cause thats where you take all your cars and trucks right?I have been bragging about the smart friendly mechanics and oil change mechanics. Guys like Dave Josh and all the service writers and workers there.For me its not like going to the dentist to get something fixed or just routine maintenance.It like having a trusted family member take care of my automotive needs.HuSort of like the old TV sitcom CHEERS .IBecause Everybody knows my name.Its a real achievement to have friendly knowledgeable staff that people can trust in the 0)automotive msintanence and repair business.I hope this letter gets to corporate.I have recommended your business to friends family and strangers.Thank youGreat Job..I have 5 cars and trucks and spend a lot of money there but I TRUST YOUR PEOPLE.

Br
Review №67

Timely and efficient. Very good customer service.

br
Review №68

Quality work, was done earlier than their estimation, fair price and friendly staff. Couldn’t ask for much more.

Ju
Review №69

These guys take great care of our vehicles!

Ja
Review №70

Great staff prompt service and great prices

Ma
Review №71

They are very detailed in there review of your vehicle.

cr
Review №72

Kinda pricy for what was actually done. However, the service was great and had my vehicle back in 2 days.

Ja
Review №73

Midas in Palmer has always gonna above/beyond to help with our vehicles! Trey & David both make the stress of vehicle maintenance or questions less stressful.

Cl
Review №74

Great folks and service. Parts are expensive but that’s more often the case than not.

ma
Review №75

Josh was great excellent service

Ma
Review №76

Fast friendly convenient service

Re
Review №77

Very prompt, friendly staff, called within an hour of dropping the car off with more information.

Jo
Review №78

Always top notch service. Garion, Tre, Dave and the others always provide a good experience. I have been taking my vehicles here for over 15 years.

Li
Review №79

Dave is the best!! Super professional and friendly and knowledgeable!!

Ch
Review №80

I am the owner of chazs cheep tires in knik river road, over the years i have referred midas to my regular customers and they have come back with positive reviews.

Ch
Review №81

I find the Palmer Midas to be the most professional auto shop in the valley. In addition to their straight forward information, they are honest, efficient and fairly priced. I’ve had all of my service performed by Midas and have each time been sincerely satisfied.

Je
Review №82

These guys are always great 👍

Te
Review №83

I needed help withy wipers. They fixed me up & charged me nothing!

St
Review №84

Went in for a transmission fluid change. Got in quick, got out quick. Friendly, courteous, helpful staff.

Be
Review №85

Good quick service and nice people.

Br
Review №86

Amazing and very helpful

CJ
Review №87

Had a bad water pump, belt, needed an oil change. Called in a day in advance and was able to get a slot to drop off my vehicle for them to take a look.Dave was great! The quote stayed true to the end, and he called me every step of the way to ensure that I was kept in the loop of goings on regards to the repairs and for authorization.These guys are why I will continue to go back as needed.Competitive prices, and excellent customer service. They wont screw you over.

Mi
Review №88

Great customer service!

Da
Review №89

Service was very fast and friendly

Ro
Review №90

Courteous, were efficient.

Ch
Review №91

All the guys are very friendly and professional,And they call you by name when you walk in the door

Ja
Review №92

First Class, have and would definitely revisit again. Thank you Trey, Gary, Tim, Dave and the team. I had asked for special oils and procedures done to my truck, missed my appointment and these folks did not hesitate to make sure they had my back and got my truck ready and on schedule same day. I would recommend Midas in Palmer to anyone. 10/10.1990 D350 Dodge.

Za
Review №93

Got new snow tires at a good price and a reasonable turn around. They suggested some repairs and werent pushy in the slightest. They explained the problem and why I needed to fix it and said I had their number when I was ready.

Ja
Review №94

Very pleasurable visit.

Da
Review №95

Love you guys

D
Review №96

Have always had great service at Palmer Midas.

Co
Review №97

Good service if your just getting an oil change. Their pricing and knowledge is off. Took my 2014 dodge dart there and they told me transmission needed replaced and wheel bearings needed replaced. $6000.... Took it to EGM they are putting a new clutch in and wheel bearings for a quarter of the price. Nothing wrong with transmission.

Du
Review №98

Good people great service

La
Review №99

Got my vehicle inspected for no cost, to determine if the repair was worth the expenditure.

Am
Review №100

Always Excellent Service 👌

Information
15 Photos
100 Comments
4.1 Rating
  • Address:1225 North, Glenn Hwy, Palmer, AK 99645, United States
  • Site:https://midas.com/anchorage/store.aspx?shopnum=1665&dmanum=38#utm_source=google&utm_medium=gmb
  • Phone:+1 907-746-5823
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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