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Complete Auto Repair
37925 Sierra Hwy J, Palmdale, CA 93550, United States
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Complete Auto Repair
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Jo
Review №1

Robert and Complete Auto Care came to the rescue when my head gaskets blew and had to be redone in a timely fashion. Robert is a great guy and knows his stuff. I’ll recommend anyone who needs automobile service to him. Great and reasonable pricing along the way.

Ma
Review №2

Sadly I have gone here before and they seemed to be doing a great job, however when I called I was told they could squeeze me in and it would be done within a day, a simple a/c diagnostic that had them hold the car from Friday morning to the point I recollected the car on Monday afternoon, being told they completely forgot about it, managing to find the keys exactly on the same piece of paper I had previously left them with my information, honestly the employee emphasized the issue with the owner, the very sarcastic owner emphasizing he was simply not doing it, completely ignoring my calls and messages not giving me the decency to simply say we can’t see the car, allowing me to collect it and simply go to another shop and instead having to drag it 4 days. Sad thing to see

Be
Review №3

It Was A Good Experience ☺️ And The Manager Was Helpful 😃 Polite

R.
Review №4

Robert at Complete Auto Repair is a very helpful person. I appreciate his help and service. I had my DUI breathalyzer device installed there, and go there for monthly calibrations. It is affordable and a rather quick in and out appointment each month. Which is very appreciated because I have a busy schedule for the most part. So him saving me time and money helps each time I go in to his shop. Thanks again for all your help and hard work Robert and Complete Auto Repair.

An
Review №5

Now I realize that they are busy but if we were informed from the get go that our only vehicle would take 2 months just to machine the heads on the car we wouldve taken it elsewhere! Very unprofessional still getting the run around. Will never be taking our vehicle back to this place!

Br
Review №6

Do not take your car here if you’re a women and don’t know much about cars. I took my BMW here for a radiator and thermostat replacement after getting a diagnostic on it. Spoke with Robert who quoted me one price just to add additional 500$ on it after the car had been there for 4days. 2days after picking up the car the car started overheating (remind you none of this was happening before I brought the car in. I only decided to get it checked out after the check engine light came on). Come to find out his mechanic had broke the thermostat hose while supposedly repairing it! He charged me for the new hose and to repair it and my car running worst than it was before they ever worked on it! They are scammers who will keep you coming back to spend!

Ju
Review №7

Ill take my car here for anything...this guy is affordable ..and knows cars..im glad i found a good mechanic 😄

Ro
Review №8

I was sent to complete auto repair by my car company Robert did everything in his power to make sure my car got fixed I was about to pay almost $3,000 and only got me to pay $50 he got my extended warranty covered and while he was fixing my car he even made sure I was able to get a rental car I definitely recommend going to him and I will definitely go again if I have anymore car problems my car is as good as new .

Sa
Review №9

I went to Complete Auto Repair because a friend recommended the place to me. I was told that they were fast, reliable, and a respectful business. The place lived up to its reference. Rob was very professional and did not try to sell me more than I needed. He looked over my entire car and let me know that my brakes were wearing evenly and didnt need to be replaced yet, but that I should have my tires rotated. I am always worried being a female that I will be taken advantage of in a car shop, but this place was great. Highly recommend this place to everyone that wants a fair experience!

An
Review №10

Robert was wonderful and very accommodating when I walked in 2 hours earlier than my appointment time. He was able to take care of all my cars needs quickly and saved me a bunch of time.

Co
Review №11

Complete Auto Repair is great. Awesome service and work being done. I came in for an oil change and Robert found an issue with my brakes. He worked to get me a great price and got everything fixed and taken care of. Would definitely return. Thank you Complete Auto Repair.

Da
Review №12

I absolutely love Complete Auto Repair. This is my third time (3 different unrelated problems) bringing my car in for work to be done and yet again, the work was done in a timely manner, very affordable, with friendly service. Joann is absolutely hands down the greatest! The techs that worked on my car, did an amazing job. They made sure what I came in for was the problem, they didnt give me the well I think its the.. they knew what they were doing. I highly recommend Complete Auto Care.

Em
Review №13

I’ve been going to this shop for about 2 years now.. the guys are really friendly and professional.. Robert will always try to make it possible to have your car ready right away.. I will defenatly recommend this place..

Lu
Review №14

Good service.

Bo
Review №15

If you are reading this please DO NOT GO TO THIS SHOP. This Robert is by far the worst mechanic I have ever met in my life and Ive dealt with alot of mechanics. Robert has a passive aggressive attitude if he decides not to like you youre better off with a shade tree machanic.

Ph
Review №16

I have been to this shop twice before and after the long hours of waiting -my car sat there not being worked on for weeks! Thanks new employee Brant helped me this week and wow!... What a difference. I was in & out within an hour! Prices didnt change much but it was worth it! First time I actually referred one of my friends to an auto shop but thats how happy I was to accomplish car repair so quickly.

Na
Review №17

Very friendly and quick. I brought in a list of items my engine needed to be done that was quoted from the dealership. Not only did complete auto repair beat the dealerships quote, but they also did it all in one day. Extremely happy and will be returning.

Lu
Review №18

I had my car towed into complete auto repair for repairs and Joanne kept me informed on the progress of everything that was going on mind you I was from out of town so it was very helpful for her to do that, the mechanic Marcus did a outstanding job on the repairs and the price was so good I went on and had him do additional work to it very honest repair shop I would recommend this shop to anyone in need of getting repairs done to their car thanks Joanne and Marcus job well done.

Ma
Review №19

Even though the reason i needed to see Robert at Complete Auto Repair was for some thing other then auto repair didnt matter at the end of the visit Robert has an amazing sense of customer service. He explained everything simply and easily. Thanks Robert!!!!

Gu
Review №20

It was all the good recomindations that made me give the Co. a try, I do not regret it at all! Great work, and great timing...

de
Review №21

They are the worst first of all they keep raising the price on us and it is taking forever they have had my car for almost 2 months and who knows when they are going to be done with it I am fed up would not recommend this place

an
Review №22

They have had my car to install an interlock device for almost a week

Vi
Review №23

Ive been going to this place for a long time and there work is excellent, highly recommend Complete Auto Repair.

Ph
Review №24

Want to get ripped off? Want to have your car destroyed? Want to have the police called on you when you ask to speak to the owner? Want to walk into a business where a police officer is collecting money because the owner has been sued and wont pay his debt and theyre collecting money for that at the front desk? Then this is the place to go.

JE
Review №25

Had my car serviced at Complete Auto Repair on 3/21/17 I had my car washed the day before at a car wash next door they did not do a complete job went back the following day to have it because of bad weather they were not I asked complete Auto about it they offered to re-vaccum my car for me no charge I offered the tech who did it some money to compensate for his time he said not needed Joanne who was working the front desk had mention about what they do there my car was over the time due for an oil change I first said no but then I realized my mileage 3900 from the last oil change so I took up on there offer for there service Great Staff we also found out that a bulb was burned on inspection taken care of too. Joanne had mention there prices about my tires these are original tires since car was bought held up pretty good for having just 50,000 miles on the car. The boss of Complete Auto Repair is a guy named T J . This owner and operator of this business has a great staff working for him, if you ever need honest service done to your vehicle for whatever need you need to take it to Complete Auto Repair 202 east Palmdale Blvd Palmdale Ca 93550. It is very hard to find a good mechanic these days that will honest with you. I give Complete Auto Repair 5 Star ratingSINCERELYJEFF G FEIGLEY

Fr
Review №26

Awesome service

Da
Review №27

Work done in a timely fashion. Would recommend.

La
Review №28

Did a great job for us.

sh
Review №29

Had all my brake done there, thats 475 dollars, but it kept making sound and . found out the person did my brake just slapped it on there. Had to send another 200 dollar to turn rotors and align front end. Not very happy with the job.

Te
Review №30

Poor, dirty and closes when they say open.

s
Review №31

I can here to get an estimate on repairing an engine.

De
Review №32

Will never go here again. Took 2 day to fix tire problem. Horrible service

Je
Review №33

I applied for a Full Time position, that was posted, and Joann-so called manager who is taking classes on basic automotive knowledege, tells me after a week that it was a Per Diem Trial Basis, I never agreed nor signed a Contract for that nor any new hire paperwork-the Owner Robert is a very Respectable and Professional individual, but I wouldnt recommend her to wash my dogs a@#!!

Te
Review №34

The manager is a very rude and unprofessional person, she yelled and degraded one employee in front of a few customers out in the garage area, and he was pushing a car that wouldnt start, all by himself-I will never go there again, because of her I left, although I am a Manager at a local business, I would like to speak with him about a position I have open.

Ph
Review №35

Never on time

Ba
Review №36

Called to get an estimate on some work . Robert asks whats wrong with the car, I tell him, and then he responds with well youre no mecchanic so do you really know whats wrong with it how do you know thats your issue in a condescending tone...so Im assuming that was the pre scam convo before he does a bunch of unnecessary work because he thinks I dont know what im talking about. Rude unprofessional and he was hung up on and blocked . For work that I know if going to cost upwards of 3000 dollars you think you would be a little more kind to your customer.

Ma
Review №37

Terrible customer service, very despotic both the manager and the cashier at the service 😡

Information
6 Photos
37 Comments
3.6 Rating
  • Address:37925 Sierra Hwy J, Palmdale, CA 93550, United States
  • Phone:+1 661-274-0439
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Brake shop
  • Diesel engine repair service
  • Engine rebuilding service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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