FEDEX is HORRIBLE!!! I got a notification stating my package got delivered so I went outside because I didn’t hear a knock. And was not able to locate it. Luckily I have cameras and saw the fedex guy walk through my front yard and deliver it to my neighbor

Extremely friendly, explains answers well, just NICE people providing a great experience. Something lost on many businesses, this facility locks it down!

Its not the fault of this specific location but more of a rant about printing technology. FedEx replaced a large format toner printer with an ink jet type and it is clearly inferior. Bands showing up all in the black areas, and dont let any moisture touch the print because it will bleed. Bring back the toner! Really tied the room together man.

Super friendly and attentive service! Very clean store. Adhering to social distancing and mask safety measures. Limiting customers to 20 in store. Very convenient location. Easy to find and great parking nearby lots of good food options! Check them out for your printing and shipping needs!

Have dropped off multiple times in the past before 1630 in the past and always told I was fine. I dropped an overnight just after 1615 yesterday and it didnt make it. So much for customer service.

They are the best people and nicest people in the Coachella valley

Super great customer service at this location, thank you John for helping out!Highly recommend this location

A great FedEx office, the employees are very friendly easy to use cop machines. Are able to deal with me quickly and get my item shipped quickly and easily

I had to print out some docs so I went here. I was disappointed to see the the computer screen was dirty it obviously doesn’t get cleaned. I’ve tried asking for help during the i was there but was totally ignored by the employees.

This store is very unfriendly. The guy at the front Taylor is his name was very rude to me and not customer friendly. I asked for a pen to write something down, he was so reluctant to get me one. He made me repeat my self a lot when I asked about paper clips like he did not understand what I was saying or something. I felt really embarrassed, my accent is not a yardstick to treat me unprofessionally. I ended up having to buy a full box of paper clips just for three pairs.

These guys rock! I had a complex issue with Fed-Ex regarding a large package I shipped from a DIFFERENT Fed-Ex shipping store. Somehow my package arrived at this Fed-Ex Print And Ship store(hence the problem). The mix up with Fed-Ex had NOTHING to do with this store yet when Fed-Ex corp and all other entities involved told me to take a hike, Eric and staff at this store stepped up and resolved my shipping issue and now my package is on its way to the correct recipient. *Thats* customer service. First class service all the way. Thanks again!

Sent me to customer assistance and I drove to this location where she mentioned going to another location that was still open (in her words) that closed the same time her shop did. I was already on hold with customer assistance 30 minutes before calling this shop where she transfered me tcustomer assistance yet again.

Cody from FedEx on Ramon in Palm Springs is extremely helpful. We went in today to ship a very large, fragile item out of state. Cody answered all of our questions, made some phone calls on our behalf, and was truly a gem in our shipping experience. He arranged packaging, cost and freight within minutes for us and was polite and professional along the way.I will use this FedEx office for all of my shipping and mailing needs. Thank you Cody!

Its been a long time since Ive had a book bound, so I was relieved that quality is superior now with immediate service. Cody took care of it quickly while taking the time to be precise and to make sure the cuts were ideally placed. Thanks!

Great customer service and support. Been coming here for years now and they are always great

I use this FedEx location about 20 times year... primarily to drop off packages... but twice for printing. The staff have always been very friendly, professional and easy to deal with.... Thanks

This store is miserably understaffed. In my case I was told I’d get callback later im the day which I never got. Called today and repeatedly got put on hold and their equipment couldn’t even print out the photos on a camera sim card.During lunch hour yesterday one older man was trying to handle the whole store by himself with people waiting. Hire more staff youcheapskates!

If I could I would give an even lower rating for the customer service. I sent over a page that was in need of a total of 4 corrections / words changed. Very minor corrections. I spoke to someone on the phone and was quoted $25 and a 24 hr turn around. Later I received an email with an updated quote of $50 !!!!! Honestly, there is only four words that need to be changed on this entire page . I called and spoke to someone named Bernie or something like that, and when I asked him to explain why the document I needed 4 words changed on bumped up to $50.00 when I was quoted $25 on the phone ???? His explanation was pointless and obviously something that is done on a regular basis. A bait and switch type of scenario. I then asked to speak with the manager whos name was Johnathon. Basically he just brushed me off and could of cared less about my complaint. I think I have only written about 3 reviews in my life. I only write a bad review when I think its really bad. This is one of those times. For anyone looking for printing services in the future, stay away from this Fed Ex and go to Staples.FedEx Office Print & Ship CenterThe Springs5200 E Ramon Rd STE G1

Taylor didn’t have my 4 prints that were submitted before opening today . Gave me a song and dance about having it printed an hour later because I wanted heavier card stock .UNHEARD OF ! I’ve been to this place for over 4 years and never had such smitten incompetence . REBECCA you need to do a better job managing your staff ! The other person there seemed to agree with me regarding the lack of service !

Great service. LGBT friendly. Transgender welcoming. One of the best locations.

Showed up at 8am and asked for a whopping 2 photos to be printed. Was working on my partners 60th birthday present. The asshat behind the counter told me I had to wait 8 hours because he was so busy. Went across the street to Staples. The guy there did them within minutes, in spite of ALSO working multiple jobs!

Came to make a few prints, Taylor was the employee who helped us.. Seemed pretty annoyed when we wanted several prints. Taking deep breaths & continued to ask if that was all..Horrible customer service! RUDE!

The worst experience ever!!! The white young guy working there is cocky arrogant and rude. Will never go there again!

Horrible customer service and unfriendly staff. I have never had a positive experience here. Wont do some pretty basic things that UPS will do from a shipping perspective.

Asked “erik” for help and instead of helping he just pointed at a instruction chart, then their computer was super slow and I had to ask for help again. The he never came back. Besides he had a bad attitude...

Dropped by middle of store open hours, I even checked the hours labeled on the door, but found out every door was locked but when I looked inside there was an employee, young blonde white guy, I tried getting his attention but he never even looked up at me. It says you’re open and you’re not. Terrible.

Hires overseas cheap labor. package never arrived. They put blame on seller for getting cheap shipping. Hands packages off to usps. Fedex does not allow complaints over the phone. I smell corruption.

They need to understand whats customer services, please they need an special training including the manager, I will Never bé there again

Manager Cody does a fantastic job, and his staff is right on top of everything needed.

Absolutely the worst customer service experience EVER, very disappointing.

They are super helpful and very nice. Highly recommend.

Kyra is the key to this location and a prime example. Patience as there is only one of her. But when it is your turn, you have have her undevided, professional, easygoing, pleasant, and creative attention. Thank you Kyra!

It was a great experience. I was running late and they got me back on track with there fash service.

This so called manager named Dan just Dan could not ship out my broken equipment in my brand new boxes and with enough filling for BROKEN equipment I told him I didnt want to buy his boxes and filling and after asking why my boxes were not good enough he said because his judgement says they were not suitable I refused to buy hiS boxes and got my equipment back he would not give me his last name he was just DAN poor dude going to grow up to be a grade a w/e not going there ever again Dan!

Not friendly seems they dontEnjoy working there.

Called asking for a quote, sent me to hold and then hung up on me. I called back, Kelly sighed as if I bothered here. on hold, now 20 mins. thanks Kelly hope corporate reads this before giving u a raise

Cant wait for my stickers to arrive!

Phenomenal customer service and support.

The Best yet far ..

Friendly efficient staff

Great service.

Poorly formatted store, staff was responsive

Rude staff.

Awesome service

Not here