Have taken both my older electric bike for adjustments and repair and have had nothing but friendly fast and excellent service - even during the height of the pandemic. Yesterday I took my brand new e bike in to see what was wrong with my front tire. Within 5 seconds he saw the problem (it was an air adjustment that caused the tire to bulge) put the proper amount of air in and was done. It took less than 60 seconds start to finish. Couldn’t ask for better service!
Good place to rent a bike from to explore Palm Springs. It cost $30 to rent a bike for 4 hours.
We rented here last week while in the Palm Desert/Palm Springs area. Employees were super nice and quickly got all 7 of us ready to roll. Very bike friendly area, even for children. Would definitely rent here again!!
5 Stars from Experienced Cyclists - Both of these gentlemen were super helpful. Were experienced cyclists so we knew what we wanted and they were able to address our questions. Tony did the initial set up and also gave a variety of route suggestions. Rocky made sure we got out of the door in a timely manner. The service was swift yet personable. What more could you want? We managed a nice leisurely 20 miles or so with the City Wide Loop and a few detours, by choice, to explore the architecture, and discover a few celebrity homes. Well be repeat customers for sure.
Conveniently located near an unlimited free parking garage. Bikes were in good condition. Helmets available. Extremely kind and helpful service. The staff member highlighted neighborhoods/bike routes. He also knew we were visiting and took the initiative to offer to take a photo of us. It’s the little things!
Professional, friendly and fast service! I went in for new tires on my bike
Rented a couple road bikes for a ride out to Desert Hot Springs and the windmills. The guys here could not have been more helpful! Bikes were in great condition (met my bike-mechanic partners high standards) and they swapped out the pedals for the ones we brought. It was extremely busy when we were there, but things went very smoothly with pick-up and drop-off. Check it out -- there are bikes for everyone!
On Valentines Day these kind people were able to take in my bike and have it looked at first day Monday morning. Very friendly staff! Even though I was only getting my bike repaired and not renting a bike from them, they still treated me like a normal customer. They get pretty busy lately with rentals, so Im very appreciative of them taking the time to look at my bike!
Awesome place, very reasonable prices. Many different selections. Workers are very friendly and knowledgeable. 💯 Will rent from them again!
Great place to try an electric bike! The staff is wonderful, especially Tony! They are all very accommodating. I would definitely recommend this place to anyone looking for a place to rent a bike. They had lots of regular bikes in addition to electric bikes.
Had an issue with the front wheel bracket of my bike and my handlebars. I took it into BIKE and they fixed my bicycle within minutes no charge and filled my tires with air. Great guys in there, very helpful! Thanks again!
What a great business! The team is accommodating, friendly, and helpful. Even with all the strangeness of operating during a pandemic, you can expect friendly, efficient, and helpful service and support. I highly recommend them!
Such great service here. The whole crew is super friendly and accommodating, I wouldnt rent anywhere else.
Amazing service. We came in with a lady minute reservation for 7 children and 4 adults and they accommodated beautifully. Prices are very fair and the bikes are in good condition. They even managed to find enough little helmets. We loved the excursion with the kids. Definitely follow the bike loop. Thank you bike palm springs!
All the staff were so friendly and the bikes were good quality - comfortable, lots of gears, every accessory you need. I really appreciated the map and suggestions on where to go in this very bikeable city.
We had arranged reservations a couple weeks before at another bike shop (Triabike) only to find that the bikes weren’t ready and did not get what we were expecting. After awful customer service we cancelled our reservation.The next day, we called this bike shop and they were extremely friendly and helped fit us with rental bikes that were perfect for our rides. On top of that, we returned the bikes a little early and we were refunded some money back. Absolutely amazing customer service, friendly people, and what we felt were very reasonable rates. Thank you so much for helping us have a great day and making it super easy for us. Will only consider this place in the future for rentals even if we have to drive out of our way.
Best Bike Rental and Shop in PALM SPRINGS, friendly and very knowledgeable, service wile you wait, definitely more than a 5 star, Thanks agin guys ☀️👍🚴🏼♂️
Last month I was in need of a quick flat tire fix. I went to a shop close by and they were booked up, but recommended that I try BIKE Palm Springs. The door was closed/locked but I saw a number on the door (not realizing it was a delivery number) and called. Tony was there within 5 minutes even and fixed the tire. He was was incredibly helpful and super nice. Highly recommend this place!
We had a wonderful experience renting two electric bikes from Bike Palm Springs. Tony and everyone we interacted with was friendly and helpful, and the bikes themselves were fantastic (RadPower City Step Thru). We’ll be back to rent again next time we visit Palm Springs!
BIKE Palm Springs made our day trip to Palm Springs unforgettable. They were super accommodating even when we were running a little behind schedule. I have already recommended BIKE Palm Springs to my friends for the next time they travel out west. I will for sure use them again next time Im in town. No other way to explore Palm Springs!
These guys were great. I think their paperwork process was efficient. Their prices were great for what they were offering. I wanted to rent an electric bike for 4 hours, but because of the super hot weather, could only do an hour. They adjusted the fee accordingly. Tony got me set up quickly with exactly what I needed. He even gave me a great referral for a great lunch spot nearby. Very polite, friendly and helpful. Can’t say enough nice things.
I’m a coordinator and had a week to put together a killer weekend full of exclusive experiences. I called and spoke to Tony hoping to rent mountain bikes or e-bikes for my clients. While they had the inventory, Tony spent about 10 minutes on the phone with me giving me even more tips and contacts. I had the whole trip figured out by the time I hung up the phone. For various reasons, we didn’t need to rent bikes after all but thanks to Tony’s excellent customer service I hope to come back and drive business their way. He was seriously an excellent representative for the area.
Highly recommend this bike rental shop. Large selection of bikes including electric bikes. The rates are reasonable, great service as well. The shop is located near several good bike routes and free maps are available. Would definitely come back again!
Wonderful service! Friendly and professional assistance for a bike repair emergency. Thanks guys!
Tony is your guy for a bike rentals. Our if you live here having your bike fixed .Thanks for getting me back on the road .🚴♀️👍👍
Best experience I’ve had at any bike rental. tony there was incredibly helpful and answered ally questions. Delivered every item we were looking for and absolutely was a gem!
Excellent friendly service the moment we walked in until we returned our bikes. The bikes were in perfect condition, helmets freshly sterilized and complimentary water. They gave us great advice for a route with a map and also recommended a good restaurant for lunch that fit into our route. I highly recommend renting bikes from here.
Amazing experience! We rented bikes from here and got to see so much of Palm Springs! We were given a map and were able to take our time to see the sights such as “the doors”, architectural wonders, and some of the historical sights! We were given excellent service! We HIGHLY recommend that renting from here is on your to do list while in PSP!
My spouse and I were grateful for these guys, they are so helpful and very friendly. Our first day we needed our e-bike seat replaced, and the following day we got a flat tire. They even borrowed us a seat while we waited for the new one to be shipped! It could have been a disappointing vacation, but with these guys, it was hardly a bump in the road. Thanks so much!
I had my tire fixed then my gears adjusted. They did a great job. Sorry i was in a bad mood! This covid is taking a toll on me. Im sorry for my attitude.Thankyou Shawn Meyers
Great shop. Bikes were well serviced and fun to ride. Tony provided everything we needed: locks, a bike basket, and a map of the area with excellent directions. Would definitely rent here again!
Antony and Roxy are amazing. True professionals. Focused an helping me get your bike ready to ride. My go to local bike shop.
Two days ago I decided to make a reservation to rent a bike from these guys, I did not read the directions carefully, but the reservation needs to be a 24 hour preparation period. But these guys were able to accommodate me the next day. The owner was excellent, he took the time to tell me everything I needed to know. The little map he gave me came in handy, it was an awesome ride. I recommend this place for everyone. Great prices. Great bikes. Great customer service.
Great company to deal with. We called in advance of our arrival and they had bikes ready for my wife and i with a toddler seat, as well as our 2 kids. Will definitely use them again!
Palm Springs is great to explore by bike. Bike friendly roads and locals especially at Bike Palm Springs Rentals. Great service and friendly hosts of Palm Springs. We rented a tandem bike and explored old neighborhoods recommended at the shop. The guys at the shop are so nice and want you to have a great experience. I highly recommend renting from Bike Palm Springs Rentals :)
Love Bike Palm Springs! The online rental reservation system was so easy to use and the staff was very helpful at pick up. Biking Palm Springs is a great way to see the town. There are several bike paths that are well marked and have dedicated bike lanes. Such a fun day!
Rented a mountain bike for the Labor Day week. Great bike and great service. Bret set me up and I had a nice conversation with him both at pickup and at the drop off. Hope the same bike is available during my springtime vacation. I was even offered the option of changing out the bike during the week to try a road cycle or an electric bike, but loved the one I had.My only suggestion would be that the bikes should come with a flat tire change kit. I road 165 miles during my rental, and was a bit concerned about possibly having a flat. I heard of tire changing stations, but I didnt see any (or maybe didnt notice).Great rental shop, keep up the good work!
What a great experience.I flew down from Canada to ride in the Tour de Palm Springs ride and didn’t want to bring my road bike down, so searched for bike rentals in the Palm Springs area.Found this company, filled out the simple online form and the follow up was great.I am taller in stature, so they arranged to have a bike that would fit me accordingly.From the start to finish, the whole process was above and beyond my expectationsI would highly recommend Bike Palm Springs rentals!!!!!!!I will be back next year!!!!!!Thank you for the great experience.
Super fast and friendly service. Stayed open late to fix my flat
Rented a bike for 4 days for recreation and commute while in town; helmet and lock included. Worked great. Love Palm Springs in the winter!
Great place to rent! We were there Christmas week and even though busy, we didn’t have to wait. Employees very helpful and efficient! Suggestion: if you only ride a bike occasionally (like Christmas and other vacations) consider a hybrid bike. They are lighter weight and easy gearing. Have fun!
Friendliest staff, I recommend 1000%
Protogo post May 2020****May2020Repairs fast & professional in viral times=Repeat customer
Super fun way to spend the morning exploring Palm Springs. The owner was so friendly and helpful. He gave us lots of tips for sights to see! The streets of Palm Springs are very bike friendly. Highly recommend and plan to rent again on our next trip to Palm Springs.
Highly recommend! So helpful and friendly, excellent customer service! Rented two mountain bikes, no issues👍🏼
The guys were great and helped us get the right bikes for all of us . They also gave us tips where to head and see the sights . It made a difference in our trip Thanks again for your great service
We’ve rented from Rocky before and appreciate their great service. This week we had hotel bikes and needed some repairs and the shop came through for us. It’s always nice to work with local businesses that show they care about service. Thanks for being there again and we’ ll rent the tandem next time.
Excellent service with a smile! Store was busy when my husband & I arrived - only one staff member (perhaps the owner?) helping two groups, but he was very friendly / efficient and got us taken care of as quickly as possible. My husband & I rented electric bikes to explore the city and it was amazing how much of Palm Springs we saw, while still peddling and getting exercise. We had so much fun and are now converts to electric bikes - the only way to get around!
AMAZING!!! Summer hours were short and they accommodated us anyways and allowed us to drop off the bikes at a non-officially opened time. The best service, amazing bikes, so many to choose from, great price, bike routes all around Palm Springs. What an amazing company!!! Even put us on their Instagram. 10/10!!
Loved BIKE Palm Springs! Everyone was extremely friendly and helpful and the ebike I rented for the day was perfect. What a great way to see the city. Ill definitely be back!
Friendly and helpful staff! They were great at fixing my flat on the spot. Made sure to put extra tough inner tubes with a liner and slime so i dont get a flat again on my new bike. Goathead thorns are apparently very popular here in Palm Springs and Scottsdale where i live, so they recommended these tough inner tubes with a liner and Im confident flats will be a rare occurrence for me from now on..... thank you for the prompt and great attention!
THE BEST BIKE RENTAL IN TOWN!!!!! No hassle service with limited paperwork before renting the bikes. The owner was the nicest to us and even recommend that we rent the bike by the hour vs full day, because we got there late into the day, and that was the cheaper option. Genuine Kind and Helpful!
Should really do a 5 but I try not to generally.These guys have all the cool equipment including electric (good brand) bikes.Highly recommend electric, highly recommend this shop they even said if we had a flat to call them 👍
My brother and I rented cruiser bikes from this place about 3 weeks ago, and totally enjoyed the experience. Tony was very personable and helpful and armed us with maps and route suggestions based on our time limitations.. Will definitely go here again. Lots of free parking nearby too, so no worries about our rental car!
Tony was incredibly helpful! We had our own bikes that needed air - but were on top of our car - He helped with ALL 3 and wouldnt even take any $ of thanks. So we rented two more for family members and had a great weekend. Nice shop - lots of choices of bikes, tandem, electric. Easy to park behind the shop .... Enjoy
Loved BIKE Palm Springs. Staff were great. Prices were really reasonable and keeping the bike overnight only cost an extra $7. Highly recommend. Great way to see Palm Springs.
Friendly, fast affordable service! Fixed my flat in no time on a Sunday morning when nobody else was answering the phone. It was a pleasure to be a customer....
I love, love, love this place! Website is transparent about cost and type of bike you’ll receive. Centrally located so you can LYFT there and bike around town no problem. Great customer service and ownership. My partner and I have rented a tandem, electric and the premium townie. Next time back to PS we’ll be hitting up BIKE Palm Springs!
Tony was incredible. Based on the recommendation of a local we decided to rent bikes. Not only was fantastic and helpful and put up with all the shenanigans that a bachelorette party. He gave us directions to to sights and information on what roads were safe which we should avoid. All in all an incredible experience and would highly recommend going to see Tony at this amazing company.Also they have tandem bikes in case you are feeling team tandem.
Great service, quality products, and friendly staff. We arrived on a Friday afternoon without reservations. The staff accommodated us quickly and efficiently. Our bikes and equipment were in excellent condition and gave us a great weekend of family enjoyment cruising the streets of Palm Springs. We will be back again.
Awesome experience! We wouldnt have gone thru the neighborhood and learned all we learned without this ride! Tour guides so helpful and the ride was perfect! Not to hard/not to easy!
Super fun time had by all! My kids and I loved riding around Palm Springs neighborhoods and checking out all the different architectural styles! The guys at bike Palm Springs were so nice and knowledgeable about the bike routes near the shop! Thank you for making our experience so good!
We loved the electric bikes we rented and had a blast riding them around PS. Bikes were in great condition and the team at the store couldnt have been kinder or more professional - really great guys with great service.
Awesome choice of bikes. Owners are friendly and very knowledgeable about the area and helped us find the perfect route. Great way to explore Palm Springs and see the sights. We will definitely make a follow up visit.
We had a fantastic time renting bikes here on our family vacation in Palm Springs. The people were SO nice and helpful. One of our bikes ended up getting a flat tire and Rocky even drove to replace it with a new bike! So fun to see all the fancy homes this way !
Rented 5 electric bikes for our group, Tony was great getting us set up and ready quickly. Great way to see the city. Fantastic service and loads of fun. Highly recommended.
First time renting a electric bicycle and it was a blast! Its a great way to explore palm springs without exerting a lot of energy. Staff was very friendly and helpful.
These guys are amazing, it’s unbelievable how they multitask with a smile.. Even though they were busy, they took care of us right away and make us feel welcome. My wife, couple friends and myself walk in we clue. For being 18 years in the desert, we thought we knew Palms Spring. Thanks to Tony he gave us some few pointers of where and what to do. This was a totally different Palm Springs. I will definitely go back again. There’s a lot more to do here In the desert than what we us locals think, just ask Tony and Rocky... thank you guys
We have been enjoying Palm Springs by bike all week. Tony and Rocky are the best! They fit out our family with two bikes, a trailer bike for our 6 year old and an infant seat for our 1 year old. They could not have been nicer to us or our kids.
Definitely recommend. Rented a road bike for half a day. They were very helpful with getting the bike setup and route info.
I rented a bike for a week. The quality was high and the price was fair.I went back with a special service request on a bike I own. Even though they didn’t sell it to me, Tony took time to help me out any way he could. Really nice people to do business with.
Great experience renting from PS Rentals. With no reservation I was on my way within minutes of arriving, took their advice about routes which was very helpful, mountain bike was good. Will come back again.
Palm Springs is an easy city to explore on a bike. And BIKE Palm Springs is an easy place to rent a great bike. Every bike I have rented from them has been well maintained and in excellent condition. In addition, Tony and Rocky go out of their way to give great customer service!
The best bike rentals in Palm Springs. Get on one if the Historical Societ bikes and tour the famious Hollywood stars homes and mid century Architectural wonders. The perfect way to see Palm Sorinhs with wonderful guides to show and tell the lives of Hollywoods greatest stars who have lived in and are living in Pskm Spings.
Outstanding service and advice on planning a bike tour of Palm Springs. Great cruisers that fit perfectly for our group of four that made the tour a breeze.Tony gave us detailed advice to tour some of the eclectic neighborhoods like the Movie Colony with a surprise bonus of seeing Kenny Irwins kitchy art collection. Would highly recommend this shop and we will be back again.
Tony went above and beyond when my wife fell off her bike (our fault entirely) and had to go to the emergency room. He called and messaged to check in on her well being, arranged things we left behind and extended extraordinary generosity. We loved our bike trip and all his recommendations (until the fall) and were touched by his care thereafter. Thanks to Tony and the entire team!
I used BIKE P.S. during last weekends Modernism Week Fall Kickoff. Their 24-hour bike rental cost less than the 4-hour Mod. Week free ride, so I went with BIKE. I reserved ahead of time, pickup went easy, and I had so much fun that I kept it an extra day. BIKEs great prices and helpful staff have won my loyalty. See you on the next trip.
It’s a great bike shop and Tony was great to talk to and ask for recommendations. Our bikes were excellent. Thanks Tony!
Great customer service and a good selection of bikes. My thanks for the tips on where to see some architecture. This shop is my new go too.
Replaced both tire tubes quick and better than before. Super friendly and lots of nice bikes to rent.
Can’t think of a better way to see Palm Springs. This shop made renting a bike and getting some ideas where to go SO easy. One of the highlights of my trip!
This was our first trip to Palm Springs so decided to see it up close on a bicycle built for two. Very positive experience dealing with BIKE PS. Good quality bike, reasonably priced and great service. Well done guys!
Great quality rental road bike at a fair price. Staff were friendly and easy to deal with. The map they provided helped me navigate the city.
I needed a minor adjustment on my bike while vacationing with no tools. They said, Bring it in and well take care of you!, and they did. Excellent customer service, and they did it for me at no charge! I would definitely give them my business.
Very friendly, helpful staff. Good bikes.
Visited Palm Springs and rented bikes from this place and i was so happy i did! Very good customer service, they guys at the counter were so friendly to me and my girlfriend. We will always rent from here when we are in PS.
2nd visit to Bike and it won’t be the last. Great friendly service and a fantastic selection of bikes to choose from. Thanks guys. UK traveller
Wanted to rent bikes over the Christmas holiday and rented from Bike Palm Springs rentals. Great customer service and great bikes!
Nice place to rent a bike. Very friendly service and patient with customers. Lots of bike options, but pricy.
It all came out great in the end for us with this place. The first bike we received for our half-day rental, the brake was rubbing against the back wheel and there was also a sharp spike pointing out where the fender attached. As my husband bent down to put our son in the bike trailer we rented, the spike impaled his butt cheek pretty badly. We returned within the hour, and the staff were friendly, gave us a replacement bike, and said they were going to fix the spike so no one else got injured. However they also said they would start our half-day rental from the time we received the second bike. When we returned, there was not a note on our file and a different staff member tried to charge late fee. After we explained the situation, he instead gave us a small discount. The equipment was of good quality, I would say just really make sure to inspect your bike before riding away and be sure to get your accurate rental time written down.
Had a problem with my own bike and stopped in to see if I could get helped so I could continue my ride. Tony found the problem, fixed the tire and would not accept payment or a tip. Even gave me a bike route map. Thank you for your kindness. ☺
Great place to rent a bike from. Very nice and chill.