The Palm Harbor location was closed so went to Clearwater. Was having s good experience buying a mattress and sales seemed to be accommodating to us. Delivery was following day and paid for old mattress removal but they declined to remove as it had a spot. We paid for removal but we had to get rid of ourselves. Called sales rep and he said they would refund us by check. Three weeks later no refund. It is principal that you would not refund as stated. Not as if we received the service paid for. I am sorry for this review as we were happy upon leaving showroom the day of purchase. Again it would be nice if you sent a check to us as stated.
This place goes above and beyond to make sure you’re satisfied. I highly recommend them. I dealt with them in 2018 and 2020 and both times they had great customer service. And I love my mattress!
My wifes birthday we decided on a mattress as opposed to a couch. As a mail Carrier in the area I thought checking in with the BMC would be a good idea. I usually deal with Bridget, but Henry was there to take care of us. He was kind and courteous and went above and beyond the service expected. Thank you Henry
Bridgett Irwin was a delight to work with; not only was she very knowledgeable, but she has excellent customer service skills as well. She made shopping for a mattress, which is usually stressful for me, a fun experience.If you are looking for a reasonably-priced Stearn and Foster mattress and a no hassle and great, friendly service, BMC Mattress Palm Harbor is the place for you. Look for Bridgett, she is awesome!!!!
BMC Mattress in Palm Harbor gets a 5 Star! No pressure sales people. What a relief if you are just starting to look. Josh, our sales person, tells you the facts, answers your questions, and leaves you to decide. GREAT! Set up delivery. On for the very next day with professional and caring delivery men. Thank You for fine service. Donna, Palm Harbor
My husband and I recently purchased a mattress from BMC. Josh, our salesperson was very knowledgeable. We really appreciated his low pressure manner and patience, as he went above and beyond to explain and answer our questions. The delivery guys were super friendly and efficient too. We love our new mattress! Would definitely recommend BMC, great service and quality mattress at a fantastic savings!
Thanking Bridget Irwin for her help in guiding us to make the best decision on a mattress purchase. Bridget shared her knowledge of the mattresses that would be suitable for our type of sleep positions. She is friendly and answered all of our questions. And BMC Mattress was able to schedule delivery by the time our guests arrive. We will recommend BMC to all of our friends.
I was in a time of need and BMC came through with an excellent choice of mattress that fit my sleeping habits. My Sales Associate Josh did a fantastic job convincing me on protecting my mattress, which has already paid off. This is the go to spot for all your mattress needs by far and it was priced a winner also. A great product and excellent service which makes it #1 in my book. Good sleeping everyone. Michael Minkdog Mink
Bridget was extremely helpful with finding us the right mattress, at a great price. I would give 6 stars if that was a thing, and would definitely buy from them again. Thanks!
Got the most amazing mattress and pillow set here and Im so happy with it! Bridget was extremely helpful and fun to work with! She helped me find exactly what I needed. So happy to be getting the best nights sleep every night 🙏🏼
I havent bought a mattress in over 15 years and a lot has changed with memory foam, mattress in a box, etc. I did a lot of research and BMC had the best prices. I basically got a mattress that had been sent back to the factory from a Macys or Sears that had closed down and I saved about $600 on it. Im very happy. Thanks Bridget.
I purchased 2 extra firm king sized mattresses from bmc. Josh was my salesman and he was very knowledgable, friendly and professional. He tried to tell me i should get the next level down which would be a little softer but I didnt listen. Of course he was right. I switched out for the softer mattress. No fuss no muss no questions asked. Bridget the manager was in the store the day I came in to switch. She is wonderful also. Set up the new delivery and pickup, no problem. And the prices are right. More reasonable than the mattresses you can buy online and so much easier to switch out if you arent happy with your purchase. Would highly recommend getting your next mattress here.
Store manager was awesome, she provided very specific info. about the beds I was purchasing. I received discounts that I didnt expect. A store associate in training did a great job with processing my info., overall great experience and I even refer a co worker. Thank you BMC, delivery went well and the movers were perfect gentleman. Awesome service and staff.Thanks again
Went there on 4th of July and spoke with Bridget. She is very knowledgeable and we explained what we were looking for and she showed us some mattresses. Needless to say we ended up leaving with 2 mattress for 2 different rooms and at a great price. They are perfect and they were exactly what we were looking for. I highly recommend BMC mattress and please ask for Bridget she is great.
Bridgett and Josh were exceptionally helpful! They took time to answer all our questions. They were experienced, courteous and professional.
Bridget was amazing. No pressure at all . So much knowledge she made us super confident in our purchase. We love our mattress . Sterns and Foster for a fraction of the retail cost . Delivery guys were awesome too. Professional, polite and efficient . Wont shop anywhere else for our next one!
I got what normally is a $3000 mattress for less than $1400, brand new and sealed to boot! Bridget was very helpful and patient with me, I ended up going back three times before settling on my mattress. If you are looking for Stearns and Foster, this is the place to go.
Bridget was great. Got a great deal and mattress. The delivery was as promised and on time. I definitely recommend this store and will return when I need another mattress.
After months of reviewing and visiting different area retailers I ended up at BMC Mattress for the 2nd trip. My final selection came down to a Sealy Hybrid. However, after some lengthy conversation, reviews, and testing, Bridgett Irwin (manager) suggested the Stearn & Foster pillow top (comfort firm). Initially, I was not looking at the Stearn & Foster since they are very expensive. Eventually, I decided to go with the Stearn & Foster that Mrs. Irwin recommended based on my sleeping habits. Yes - thus far it has worked out very well. She spent a great deal of time with me, patient, and very knowledgeable about the mattress (different manufacturers and types). Bottom line: reasonable price, low pressure selling, knowledgeable and friendly. Although these mattress might be considered blemished - they look new with the original plastic wrappings.
I previously had given BMC mattress a bad review. Im sorry I did give the bad review. The regional manager Mr Hibbet seen the review. He contacted us and wanted to know the details for the bad review. I explained we were very unhappy with the beds we purchased last September. He wasted no time to correct the situation. We now have the type of bed we were used to and we are very happy with our purchase! When they advertise they have your back they certainly do in more ways than one! I would not hesitate in recommending them as the best place to to purchase new bedding, also their prices cannot be beat!! Ask for Bridget, she is very customer focused!!
Great Service. Lots of products to choose from. We will definitely be back.
I dealt with BMC Mattress in Palm Harbor. Quality, name brand mattresses at unbelievably low prices. Very competent sales staff and delivery service was on time with professional and nice deliverers. I will never shop anywhere else for a mattress.
Bridget Irwin is an extremely knowledgeable salesperson who assisted us in selecting a very nice new mattress. There are so many choices in mattresses and her great attitude made for a wonderful shopping experience.
Wonderful buying experience! Josh was personable and knowledgeable! Really was patient while I decided. Never felt rushed or pressured. I know where I’ll be buying allOf my mattresses from now on.
Purchased two twin beds October 2018 at Palm Harbor store. We were pleased with Bridgets advice and the delivery guys hauled the old bed away efficiently. Will definitely recommend your store.
Bridget the store Manager is really an amazing, knowledgeable, patiently educating me on which type of a mattress my son needs. We ended up buying the SEALY Premium Posturepedic for my teenager son. Thank you so much for Bridget you’re the best and a GOOD ASSET TO BMC MATTRESS.
Store Manager is very knowledgeable and recommends the best mattress for the price. I compared prices online and with other mattress stores and they are by far the lowest price. Highly recommend BMC Mattress!!
Had a great experience at BMC mattress great selection and best prices Bridget was very helpful she spent time with us to make sure we got the firm mattress we were looking for. I would definitely go there again next time we are shopping for a bed nice store no sales pressure.
To start Bridget was a great help. She new her stuff and was able to provide me with the knowledge to make a smart decision. She also isnt there to upsell you by any means. She did everything should could to make sure id be happy with my pick along with saving some money in the process. I would highly recommend coming to BMC to get your next mattress and be sure to ask for Bridget!
What a great experience! No pressure, lots of knowledge and another happy customer..thank you!
Great mattresses, great prices! Nice sales staff!
This is the 2nd time I purchased a Bed from Bridget and would recommend anyone I know and dont know to go see her at the Palm Harbor store, She goes above and beyond the call of duty! Thank you Bridget for all your wonderful help, knowledge and service!
They had an excellent sale on a queen size mattress but had run out of stock. Was offered the next step up in the same brand for the sale price. Sales staff was friendly and very well informed.
I bought a Stearns & Foster full mattress at BMC in Palm Harbor for a fraction of retail. I love the reinforced sides so theres no sagging and and it allows me the best sleep ever! I thought BMC stood for the best mattress company, but later learned it was Burlington Mattress Company. It is the best and ask for Bridget.....she really knows everything about all the brands and will marry you to the one best suited for your needs. 5 stars
Waiting to purchase our bed tomorrow. Sales person, Josh, very knowledgeable and patient with me. awesome.
Great customer service. BMC immediately met my needs as I needed a mattress set right away.
Great experience! Fast friendly service. Bridgett was knowledgeable and helpful. She even helped us load it in the truck! Price was right for quality Sealy mattress & box spring and TempurPedic mattress protector. Highly recommend!
Bridget is one of the best salesperson I have ever come across. She is very knowledgeable on her mattresses very personable. And just a great asset to the bmc company!!!!!!!!!!
Bridget provided excellent service. She knows her beds. Ended up pillows, Sealy East Adjustable Bed and Foster & Stearns mattress. Seemed like a good buy for a quality bed and mattress.
We looked at a lot of mattresses in other stores. Then our last store was BMC mattress in Palm Harbor they were very knowledgeable very helpful free delivery and I had a good selection and excellent prices will buy there again thanks BMC mattress
Great and fast service. Got exactly what we were looking for! Would definitely refer friends and family, ask for charles he was great!
Great Mattresses at Great prices - I had been shopping for mattresses and found BMC Mattress to be the most helpful with the best products and prices. Their staff is very friendly and knowledgeable, I recommend them to all of my friends and family!
Store manager very nice and reasonable. Great when it comes information and knowledge on mattresses
We are very happy with the two mattress /sets we bought.
Best place ever to buy mattress no hassle how to get a return no problem Bridget did a great job
Great service, great prices, great experience.
My experience with the staff was awesome especially Bridget...ask for her she’s the best.
Excellent prices and staff..I will only by my mattresses from here
Very helpful great place no pressure
Looks like a pile of overpriced rewrapped returns
Charles was very helpful. Thanks BMC!
Great prices