The manager was great and we took our time finding the correct mattress. No presure at all to buy anything and when we finally decided the mattress was delivered the following day. I have purchased 6 or 7 mattresses over the past 5 years from this location and they are great.
Ryan, the Store Manager provided great customer service!Knowing each customer has their own personal needs with a new mattress, he provided good information on each manufacturer and the significant differences. He then gave sufficient time to get the feel of the mattress. No rush and I went to another mattress competitor.I experienced a totally different, awful sales approach! I went back to Bed Pros Mattress and purchased my choice from Ryan. I gave the mattress a few weeks, and also had experienced another mattress while visiting family. I realized my new bed was too soft and Ryan really went above and beyond trying to make sure this next mattress would be right. Thank you Ryan!
Bed Pros has a nice selection of quality mattresses at various price points. Manager, Ryan, knows his merchandise and has a relaxed, no pressure approach with customers. We found just what we needed and Ryan arranged for free next day delivery and the disposal of our old mattress. The whole process was quick and easy.
Bed Pros was exactly that PROS ! Eric was attentive, professional and answered all our questions. He was available via the phone for questions as well. I highly recomment that you stop your search and go directly to this company for truly a personal touch experience and great products. We purchased a bed for my daughter and she is extremely happy with the choice and product quality. Family owned not a big box experience, but a company that has heart.
Sales associate was knowledgeable and friendly. The mattress and box spring I purchased seem well-priced compared to similar products I saw in other stores. The delivery was smooth and easy. The delivery personnel were quick and friendly. Overall, excellent.
I went to the Palm Harbor store when I was in need of a mattress. I explained I was having some back issues. Ryan, the store manager, let me try out a few different mattresses and recommended a medium firm Temper pedic. I just love it. Its giving me support and comfort, not too firm but not too soft. Thanks Ryan for finding me my Just Right mattress.
Ryan was professional, knowledgeable and took his time with us so we could try out all our options. I would recommend Bed Pros Mattress in Palm Harbor and talking with Ryan for all your mattress needs.
Very dissatisfied....During the selling process, the sales person assured me that my headboard could be attached to the base I was about to purchase and that that the necessary brackets would be included with the delivery and installed.My mattress was delivered on 6/2. However, when I inquired about about attaching the headboard I was advised by the delivery people they were not provided with the necessary parts (brackets). I immediately called the store. The salesman apologized saying he forgot to add the parts to my order. He said he could have someone come out on 6/4 with the brackets and attach the headboard.As promised, the installers/delivery people arrived on 6/4. However, when they attempted to attach the headboard they informed me that it was the wrong bracket. I once again called the store to speak to the sales person but was told he was off until 6/5. The person who answered said he would be unable to help me and that I would have to call back the next day which is tomorrow.The mattress cost over $3000.00. For that amount of money I should expect better than the service I have received. Not to mention the inconvenience of having to wait around twice and now likely a third time for Mattress Pros to get it right!
I highly recommend Bed Pros Mattress in Palm Harbor! The presentation of the store was clean, organized, with a wide variety of bedding. Ryan was very professional, knowledgeable, and helpful. He answered my questions thoroughly and allowed me to take my time in making a decision. Delivery of my new mattress, box spring, and frame was easy to schedule. The delivery men were also very professional. Great experience from beginning to end!!😀 Bed Pros Mattress is the best place to shop for bedding in the area!
We were in a time crunch to get our new condo set up so we could live in it. Ryan worked with us to identify what mattresses were in stock and timed delivery to be right after our closing. Everything happened as planned and on time (unusual in this day and age). The delivery team were quick, respectful and thorough. We’ve already been recommending Bed Pros to our friends as it was a flawless experience from order to delivery!
We had shopped for mattresses too recently to suit us, since we bought an unsatisfactory one three years ago. We had looked online, checked out 2 places locally to buy and then stepped into Bed Pros. Their reviews online had been very good; we were not disappointed.Ryan was knowledgeable, patient, helpful and found us the right fit. We have different sleep comfort preferences but he led to us to the best choices. We made our purchase -- and NO buyers remorse.The showroom was pleasant with lights that accounted for ceiling watching (not true of other shops) and background sounds of gentle thunder.Delivery was a breeze, with our old clunker taken to The Place Mattresses Go to Die. Thanks !!
Ryan could not have been nicer or more knowledgeable. I had no intention of buying a mattress when I walked in. I was just starting to gather info, but I walked out having bought two mattresses!!! He was awesome!
Thank you for your Awesome Customer Service !!!A ceiling leak had me researching & purchasing back in May 2018.I could not believe my newly purchased Mattress set was ruined again from a pipe burst leak that had me back in the market yet again at the end of August...I researched both online and in the local stores and found Bed Pros to have the best selection, pricing (Labor Day Sale) as well as the knowledgable salesperson Zeke and his patience with me and my disabilities that day! Thank you so very much for having decent pricing so close to home along with purchasing from a local company in the Tampa Bay Area. I will not hesitate to recommend this store to my friends! Thank You Bed Pros!
Ryan was super friendly and very informative, gave us alot of great info based on our wants and needs in a mattress. This helped us find the perfect mattress for us. Great experience when we had just come from a bad experience at a different mattress store. Go see Ryan at Bed Pros Palm Harbor!
We had a very good experience at Bed Pros! The salesperson spent a long time with us, answering our questions with accuracy. I highly recommend this store for purchasing a mattress!!
My Husband and I had Great experience. Ryan was very helpful on all options and made the process easier to choose the right Mattress for us.
Great customer service. Outstanding. The manager made selection and delivery a breeze. He was extremely helpful in every respect. I had asked for the first delivery due to an extenuating personal issue, and the delivery people were here at 10:15. By the way, they were super helpful, courteous and very accommodating. You all have the BEST pricing, service, and customer focus. HANDS DOWN. Highly recommend. I am a repeat customer.
The service and quality of products are absolutely 5 star at bed pros palm harbor! Ryan couldn’t have been more helpful, professional, knowledgeable and friendly! We put him through the ringer and he delivered! Please go see him when it’s time for a new bed. I promise you will be happy. Thanks again ryan!!
We recently purchased our queen mattress.Our experience with Ms.Miller was wonderful .She answered all our questions and had great suggestions. Thank you for such a positive experience, Paula and Steve D.
Christine was an excellent sales rep for me. She went above any standards I had for buying a bed and was super knowledgeable in the products. I would recommend her to anyone interested in beds!
Ryan is amazing. Very knowledgeable!!! We highly recommend this location for purchasing mattresses. And they have nice headboards too
Ryan was super helpful. He gave me choices with my budget, allowed me time to explore my options, and listened to resolve issues I had with previous purchases. I recommend this service to anyone shopping for a new mattress.
The salesman was very helpful and not pushy.. the beds were amazing. Salesman new exactly when to jump in and offer information.. thats why we bought our bed here!! Thank you sir!!
After shopping at 6 mattress stores, we purchased our mattress at Bed Pros in Palm Harbor. We got the best price there for a great quality bed. Also, we had an excellent experience with Ryan. He is very knowledgeable and has a nice laid back personality. He was never pushy and let us take as much time as we needed. He was also very efficient and once we made our decision, he had the sale done and delivery arranged in less than 10 minutes. I will definitely go back there for my next mattress purchase and not spend time looking elsewhere.
Got a mattress today. Jozsef answered all of my questions and even suggested a less expensive alternative to what I came in the store to see. My delivery is scheduled so Ill update my review at that time. So far its an A+.Update: The mattress arrived at the designated day and time. The delivery guys were in and out in minutes. Since then Ive been sleeping amazingly! Happy with the whole transaction. Highly recommend these folks.
I have been purchasing merchandise from this store for years. The salesman was very knowledgeable and professional. They sell quality merchandise at reasonable prices.
I was there with my old lady the other day. Ryan helped to qualify our needs and find the perfect mattress for us. He was pleasant and just a joy to work with. Delivery was fast and painless. We have been sleeping like babies since using our new mattress. Thanks Ryan you’re the man!!!
We had a very pleasant experience. We were greeted upon entering the store, and helped a few minutes later. We knew what we wanted and the whole process from us walking in to purchase was less then ten minutes. They are a locally owned company which was important to us. The prices were reasonable and the staff was friendly. We will definitely be back for our next mattress.
Great service,great buy
Second time customer everyone was greatDelivery was on time.
Went in to bed pros with an idea of what we wanted but not exactly sure of what to look for. Within a half hour we were purchasing a bed that is exactly what we wanted. Our salesman was super friendly, knowledgable, and super easy to chat with. He wasnt pushy at all or trying to get us to buy the most expensive item. He gave us advice and the pros and cons of each bed we looked at!! Great customer service! Would recommend bed pros to anyone!! We went to the one on US 19 south of Tampa Rd.
We had a great experience with Ryan - purchased 3 mattresses from him. He was very knowledgable about all of the beds, and my 8 year old kept asking questions which he answered every one. They are shipping the very next day as well. Great experience.
This weekend my Husband and I had a great experience with Bed Pros Mattress in Palm Harbor. When we walked in Ryan Davies was attentive and helpful in answering questions but also let us peruse without making us feel rushed. He gave lots of options and eventually we decided on the best bed for us. After seeing the way other competing stores handle business we were pleased with our decision to go with Bed Pros. I would reccomend this store to anyone searching for a new affordable mattress. Also delivery was the next day and within the time frame given for drop off. Thank you Ryan we appreciate you making our experience a pleasant one.
Found a mattress and box spring that wasnt crazy expensive and is very comfortable.
We purchased a king sized Sterns and Foster mattress with back and foot elevation adjuster from Joe, the sales manager. He was extremely helpful, fair, knowledgable, and efficient. We had free delivery within two days and the service people did an excellent job. Great transaction!Jack and Faye from Palm Harbor
The Best mattress buying experience we have ever had.Ryan was professional, knowledgeable and just a friendly salesperson!This was our second purchase at Bed Pro. We will recommend Bed Pro to any friends or family. We are excited for tomorrow’s delivery!
My whole family has bought numerous mattresses here over the years and it always comes highly recommended. Great service, hassle free shipping and an overall shopping experience most would feel lucky to have.
Ryan, the store manager, did a phenomenal job at helping me choose the bed of my dreams. He was polite, informative and the store had a great 4th of July sale. I highly recommend this store as your one stop shop for mattress purchasing. Some beds come with a warranty too!
Ryan was very helpful & efficient! No pushy sales & answered our questions honestly & straight to the point. Reasonably priced as well, compared to the over priced place we went to before we stopped at Bed Pros! Thank you again!
I shopped at four other places and found the best quality for the price at BedPros. Customer service was professional and courteous. Highly recommend!
I came in with my family to look for a new mattress. We found a great one at the perfect price. The salesman was very friendly. I’m happy we chose to go to Bed Pros.
Ryan was very knowledgeable and helped me stay within my budget. They have a great selection at the store and delivery is within 48 hrs. I couldnt be happier!!!
I was very pleased with our service. BedPros has an incredible selection! Our sales professional was very knowledgeable and thoroughly reviewed all of our options. He took a lot of time with us as we were shopping for two different mattresses. Delivery was seamless and arrived as scheduled. Thank you very much- we highly recommend BedPros of Palm Harbor.
Ryan was wonderful, he treats people like they should be instead of just another sale. This place just made lifelong customers, I’m telling everyone about these guys! Thank you!
Was in dire need of a new mattress. After driving around and researching online, I felt that I had made the best possible purchase within my budget. Bed Pros Mattress Palm Harbor was able to match and beat other mattress store deals and online stores too. I spoke with a very kind gentleman named Andrew. He was informative, answered all of my questions, treated me with respect, and did not at all feel like a generic salesperson. I was not rushed to make a purchase and would happily do business here again. Thank you Andrew!
Store manager, Andrew, was a wealth of knowledge and spent time explaining the differences of the product lines in order to help us make an informed purchasing decision. I am very happy with his professionalism and the customer service he provided. Next day delivery of our new Sealy Hybrid mattress couldnt be more convenient! I highly recommend Bed Pros of Palm Harbor.
Andrew, the customer service manager/ store manager was the most accommodating and knowledgeable mattress salesman that we have experienced in the past 40 years. No hard sell tactics and took the time to help us select the right king mattress for my wife and I, because we have different sleeping issues. They delivered the next morning, set up our new bed and took away all of the packing materials. Would highly recommend this company to all in need of a new bed. JK Laird
I walked into this store with my partner and we were pleasantly surprised of how nice the store looked compared to the other three places weve been to. Wide selection of beds, from low to high end. The store manager Jozsef was friendly and knowledgeable. He worked with our budget and helped us select the perfect mattress for the both of us. This experience was quite different from any other stores where they were trying to push us into expensive beds only. Kudos to the store and the delivery team! Highly recommended!!!
We got our new bed from Bed Pros and couldnt be happier. Andrew, the store manager helped us and he went above and beyond to make sure we got the right bed for our needs. I have back problems and didnt know what bed would be right for me. Andrew is very knowledgeable and helped us to choose the right bed. I love my new bed! I highly recommend you stop in and see Andrew at Bed Pros he is the BEST!!
A great shopping experience at Bed Pros in Palm Harbor! Their bed mattress selection is fantastic. There’s a bed at the right price for everyone at Bed Pros. Their prices are very competitive and they will not be undersold! Jozsef, the manager was a great guy to work with. He’s very knowledgeable and he is not a pushy salesman. If you’re in the market for a new mattress, do yourself a favor and stop at Bed Pros!
We had a very pleasant experience at this store and will recommend Bed Pros to everyone. Joe went above and beyond to take care of my sick fathers needs. Its hard finding the right mattress for an elderly whos hurting laying down but hes got it done with ease and we are grateful for that. Thanks again, Joe!
Excellent! Ryan was very helpful and I knew what I wanted within 15 minutes!
Fast delivery, friendly and good prices
Just bought a king size mattress at this store, it is simply amazing. Couldnt have done it without Joe, the store manager who was super friendly from the moment we stepped in the store. He is very knowledgeable and took his time to show us every single bed and helped us decide which one would be the best for us. Very satisfied customer here, this store is highly recommended.
My Husband & I were in the market for a bed for months. Due to my husbands back problems we have had a hard time finding the right mattress for him. Joseph was very knowledgeable and took his time finding the best mattress to meet our needs. He was never pushy, and we were delivered in a timely fashion. Thanks again, we love the bed!
Delivered on time and was extremely impressed with the store, employees and the delivery guys! You couldnt pay me to purchase a bed anywhere else!
Save yourself the shopping and come straigt here. After 5 stores we were just about over it when we ended up coming into Bed Pros last weekend and I’m so glad we found them. They have a great selection of mattresses and fair pricing. Chris is awesome.. He’s very knowledgeable, informative, and personable. My husband and I are still battling out what mattress to purchase..but when we decide it will definitely be from Bed Pros.
We had a great experience at this store. Jozef was very friendly and accommodating with my mom whos in a wheel chair. You dont see people opening the door for you often and welcoming you to their store. We spent quite some time choosing the right bed and we never felt rushed or pressured at any time. I will recommend Bed Pros to all my friends and neighbors.
We had a great experience at Bed Pros Mattress! Knowledgeable and personable store manager Jozsef really spent the time with us to understand what we needed! We got two high quality mattresses at a great price. We would highly recommend this store over the others!!
My mom bought a couple twin sets from this store and we both had a fabulous experience. Jozeph treated us extremely well even though we only needed a couple little things. I would recommend anyone to visit this store, they will take good care of you, the prices are very competitive and the delivery is right next day. Thank you!
Ryan was very knowledgeable and helpful and prices were excellent.
Awesome quality products - great customer service. Caring staff. They took the time to listen to what we needed and then showed us the best selections! Highly recommend.
I walked in with my wife and we were greeted very friendly...the store has all the name brands, Joe was very patient, helpful and knowledgeable. The prices are very very competitive and I got free delivery the next day. Absolutely pressure free purchase! Thank you!!!
My best friend was long overdue for a new mattress, so after a lot of research we decided to start with Bed Pros. From the time we walked in.. til we left, our experience was amazing. Tony, the manager, truly is so knowledgeable and professional! We were never rushed and had the luxury of trying and grading the various products. And of course, after 18+years, my best friend purchased the mattress of her dreams (pun intended). Delivery was the next day and the deliverymen were fantastic! What a great buying experience!
Bought a mattress here a week or so ago after visiting a quite a few other mattress and furniture stores. This is a locally owned business and Joseph at the store is a pleasure to deal with. He is easy, calm and an expert at this. I was looking for major brands and they have it all, and very competitive prices. When you come to this store, they will earn your business, I wish I started my shopping here.
Andy the manager took his time helping me find my new mattress. The store was very clean and had many options. I was even able to get next day delivery! Thumbs up!!
This store was great! It had a large selection of beds and great prices. Jozsef, the manager, was very helpful and informative, helping us pick out the right bed for our needs. Super friendly and personable. It was a wonderful experience.
When it came time to look for a new mattress, friends of ours recommended Bed Pros Mattress in Palm Harbor. It was a fairly easy process and actually not as bad as I thought it would be. The sales associate was very professional, courteous and helpful. He showed us all the different technologies out there and explained them in an easy to understand way. We wound up going with one of the new hybrid models and couldn’t be more pleased with our purchase! Thanks to Bed Pros for making our decision one of the best investments our family has ever made!
Excellent service. Fast and knowledgeable! Great selection and well priced. They have all of my bedding needs!
Brian was incredibly nice, totally knowledgeable and super professional! He helped my husband and I figure out what type of mattress best suited our sleeping style and found options that were within our budget. It was a great experience and we know we got the right mattress for us!
Chris was awesome. I knew what I wanted before entering the store because I researched online. I had a mattress in mind but, wanting to get rid of old inventory, Chris gave me a better mattress matching the price of the mattress I wanted. He also threw in 2 bed frames at no cost.Both beds were delivered the next day and the delivery guys were beasts! Had everything set up and ready to go in 15-20 min. Would definitely recommend.
Ryan was great to deal with. This was our third bed purchase from Bed Pros and the service was great as usual.
Great, knowledgeable, and friendly service. Didnt get high pressure to buy - got a good deal instead. Recommend for finding a quality bed at good value.
In search of a guestroom bed we found this Bed Pros location through Google with very high ratings. Great selections and prices, even better customer service. The delivery was quick and professional.
The manager Chris was amazing and totally helped us out in deciding which bed me and my wife were going to purchase. We ended up deciding on the Talalay Beautiful in a size queen and the process was splendid. We enjoyed his personality and welcoming presence during the entire process! PLEASE VISIT THIS SHOP, THEY HAVE THE BEST PRICES AROUND LABOR DAY AND THE BEST SERVICE! They are 4.9 stars for a REASON! There are plenty more reviews that just havent been posted and all from genuine people unlike surrounding stores!
Chis walked us through the purchase and definitely did not try to up sell us on a mattress that was more than we needed for a spare bedroom. The price was great, and delivery was delayed a bit but the guys were quick and neat and fast once they arrived. The mattress feels terrific.
Great prices and selections.Ask for Ryan and hell hook you up!
After shopping at a few places, this was definitely the best experience we had. They offered the best deal and took the time to find us what we really needed. Thank you!
Fab service from Tony when we went to buy our new king mattress. We had our five young children with us and he not only got us sorted in good time but was kind and cheerful with the kiddos by including them and chatting with them. We love our mattress and returned the next week to buy our daughter a full size mattress too because we knew it would be done hassle free and delivered the next day. The delivery service were polite and extremely helpful too! Much recommended!
No hard pressure sales and they know what theyre talking about. I wont go anywhere else from here on out. Andrew was awesome
Fair prices, great selection and honest sales people. We were assisted by Joseph who looked after our needs. Very satisfied with our purchase and will recommend this store to our friends and family.
Fantastic sales person Joe, awesome delivery people, Jessie and Jesus. Third place I shopped at, the bed is wonderful. Highly recommend this mattress store. Next day delivery too!!!
Quick and easy purchase. The store looks very nice, plenty beds to choose from.Next day free delivery, professional delivery crew. My salesman was Joseph, very easy to deal with. Great experience and highly recommended!
Great selection and service! Chris was very helpful and scheduled delivery for the next day. Delivery was easy and convenient. They were courteous and did a great job setting up quickly! Very happy with our purchase!
One the best buying experiences I have ever had!!!! Ian ROCKS he made buying a new bed a smooth experience. These guys at Bed Pros know their stuff! Dont waste your time at other places!
Wow! I had such a great experience with Joe. He is an extraordinary salesman! He is very knowledgeable about the products he sells and isn’t pushy. Bed Pros has a huge selection of beds to choose from. I love my temper-pedics!
My husband has primary progressive MS, in a wheelchair and we were out looking for the perfect bed to help him feel better with his condition. Jozsef was kind, respectful, patient and provided us with the appropriate choices just right for us. He also kept our budget where it needed to be and threw in a few extras! Delivery was made as promised (and the guys were awesome!!!). The bed is wonderful, my husband is smiling when he gets in it and I get a great nights sleep. Wonderful! Thanks Jozsef! Go see him...he wont do you wrong!!
Me and my husband bought a mattress here few weeks back and our experience was very pleasant. Great selection, great prices and quick delivery. Joseph at the store is a straight shooter, knowledgeable and honest. He worked everything out for us the way we needed. Go visit this store, they will take care of you.
Went to Bed Pros and had a very positive shopping experience. Joe was very knowledgeable about the mattress I was interested in. He was very helpful and gave me a great deal for my budget. I would highly recommend going to Bed Pros for a mattress and ask for Joe.
Tony helped my wife and I pick out a new bed recently. He was exceptionally helpful. Since my wife and I had no idea what we were looking for when we came in he first educated us on the types of beds and what makes the different. We had a lot of questions and he was patient and very informative. After helping us find the firmness we liked, he helped us pick out the ideal bed and at an exceptional price. It was delivered first thing the next morning at the beginning of the deliver window we were given and the deliver team with quick and very professional. This experience was an all around pleasure. I would recommend Tonys store to anyone I know looking for a new bed.
Andrew and Ian were extremely friendly and knowledgable about their products. They had fair prices and were able to deliver next day. Will definitely be recommending Bed Pros to my friends and family!!!
I was sent to Bed Pros by Simmons to take care of a warranty claim that I started few weeks ago. I bought my mattress up north and that company has no stores down here. Even though Jozef knew I will not buy a mattress he took his time to fit me for a new one. Above and beyond service! I will send my neighbors to this store with confidence. Thank you!
Andrew the manager is amazing. Thank you for spending so much for finding the best mattress for me!
Andy was great, he helped us find our new tempurpedic and adjustable base. Once we finished he even walked us down to the donut shop and bought us some donuts and ice cream. What a great experience.
The delivery was seamless - nice guys and very efficient!
It was a wonderful experience from start to finish! My husband and I were looking for a mattress that would help relieve our lower back pain. Tony not only helped us find one that we loved, but he also suggested an adjustable base that would help us sleep better. All I can say is WOW! We are now having the best sleep of our lives!
Ryan is great! He was extremely patient with me . This is not a decision that can or should be made quickly when making an expensive purchase such as a Tempurpedic adjustable mattress.
Being in sales myself I judge customer service extemely seriously. From the beginning of our sales experience from when I initially called the folks at Bed Pros in Palm Harbor throughout the entire process I have to say this was one of the best customer service experiences I have ever seen. Both the team at the store along with the team that delivered were great! We decided to go with the Lux Estate Sterns & Foster pillow top and is the most comfortable bed we have had in 20 years! Thanks to the team for a low pressure great experience.
I searched online and found out that Bed Pros Palm Harbor has Tampa Bay areas largest Latex mattress gallery. Another cool thing is they are locally owned and have been in business with an A+ rating for over 20yrs. They actually have a huge showroom with all the major brands that give you many options to choose from. It was pretty easy for us and we got delivered the very next day. Thanks!!!
Salesman, Joe, was great. Very informative and helpful. Made the confusing business of purchasing a mattress easier. Would definitely recommend this store