Some of the most knowledgeable parts reps to be found anywhere in the area. Customer oriented pricing and service. Hard to find parts? They make it easy.

Courteous and prompt they even put the fluid in my car for me which was an extreme help to me I appreciate them and will continue to shop there

Napa is great. My go to for diesel stuffs.

Unfortunately they did not have my part in stock. But they spent a lot of time trying to find a way to make it work for me. I will shop there the next time I need parts.

Had the batteries we needed.Service was great!. Wait time wasnt long at all.. Thanks Napa..

Found the parts i need at the Palm Desert branch. Awesome... Easier than going online. No wait time. Got the parts right away and ready for install.

The staff was helpful and congenial. I appreciate that.

Went into the store today to find a part. No one was in sight. Found someone stocking parts behind the counter, asked for help but got no response. Someone then walked by with a clipboard, totally ignored me then he went to the back of the store. It must be nice to have so much business that you can ignore customers. Left for another autoparts store.

Friendly help and quick didnt take all day to get parts

Very cool napa auto. Super helpful. Great staff

When I need auto parts and can not get from other local auto store Napa is always the best place to getting the items

Excellent service

Friendly staff and you always get the right parts. Saves time and money!

Napa used to be the place to go to for good knowledgeable service and reasonable prices, but over the last few years it seems all the good employees have fled and Napa has lost sight of their customer base and their needs.In all honesty here, their parts and service are no better than anyone elses and not worth the extra drive.

Nice friendly staff. Gave me a discount without even asking for it. We

Jordan was so helful👍💪💪

Forgot my wallet with credit cards over the counter and called the store just before closing time to tell them what happened, and guess what?Don’t worry we got your wallet, will wait for you to get here!I was so worried that I didn’t get the name of the person that was waiting for my arrival !I’m very grateful for that employee.Once again, thank you very much!C.Fernandex

Keep up the good work. Its the only place I trust for both my business and personal vehicles.

I called ahead to ask if they had a product in stock. I was informed they did, so I made the drive out there... Upon arriving, I told them what I was looking for, but the lady I was speaking to told me they do not carry it. I explained that I called ahead and was told that they did, at which point the man standing next to her chimed in to tell me that they do have it. He gave her specific instructions on exactly where it is in the back and she went to go get it. He followed her shortly after. Nearly 10 minutes goes by before she finally returns. With an extreme attitude, she informs me that the guy I spoke to on the phone thought I said something else. So I asked her if that meant that they do not have it. No she snapped at me... I would have hoped that after their mistake I would have received at least a sorry, a kind word, or even basic respectfulness. Instead all I received was an excuse, attitude, and disrespect. I recently moved, and this was my first time going to this Napa. Needless to say, I will not be returning.

I went in for a MAF for my car but they told me they needed a core but that I could just pull it in the parking lot as it takes about 2 minutes to do. it is easy to do, no problem.. I pull the part off and head in for the new one, purchase that one and hand in my core. I head outside and promptly put the new one on and it’s defective.I head back in and this super rude and obnoxious lady is now helping me .. she is so put out and bothered that I need to return this thing in five minutes and tells me they don’t have another one in stock and it will take another day to come in also that they won’t take a return or give me back my old one.She proceeds to take the new defective one to do the exchange for the one that’s not even there and leaves me with an incomplete car.Now I’m stuck there!Can’t drive the car without the part on at all and she refuses to budge.She gives me one option and that was to buy back my old core for $75!! What??Totally unacceptable! And now she won’t even just let me take the new one (defective ) so I can leave.I had to physically just grab the part I bought .. and walk out of there with her screaming at me and chasing me to the door like I was a thief.I will NEVER return there! EVER!

Wisdom knowledge and guidance, they helped me take care of my vehicle. They provided tools and the know how.

Phoenominal Customer Service Matthew Extremely Helpful And I Greatly Appreciate It

I like this store. I ordered a part for my car which came two days late but still I like this place. The staff is very friendly and helpful.

The auto parts store for most of the auto parts you need

I love that its close and nice, friendly helpful people work there.

Very helpful need a diesel additive they new exactly what i needed

Chaos...loud phones... Nobody listening... Nice showroom however..

Helpful staff, quick, and friendly service.

Had what I wanted for a good price. Just hard to talk to someone as they are always on the phone.

Great service, very knowledgeable. Ask for George.

Great customer Service!

Needed a part for my Saturn, everyone else had to order it, but NAPA came thru with it on hand!It made my day and got my car back on the road in no time. Thank you NAPA PALM DESERT, CA.

Great place to buy auto parts

Great place for auto parts..!

Super friendly

Very helpful person at the counter.

😁

Bit pricey but you get discount if you say you go to COD

Thanks for installing my new windshield wipers 😊

Great service and knowledgeable staff

Fast Delivery

They almost haves any part you need.

Found parts for my car thete

Had to wait too long for service

Great staff.

Decent auto parts

Great service

Good service

It was closed already.

Good parts

Knowledgeable staff