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Staples
1595 Palm Bay Rd NE, Palm Bay, FL 32905, United States
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Staples
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Ja
Review №1

I have been doing business with location for over a decade and this is the first time I have been treated so disrespectful. The two young ladies has no business dealing with the public the smart remarks was unnecessary especially when you made a mistake. Where I from an apology goes a long way. Thousands of dollars each year I have found no reason in the past to shop elsewhere but I will next time trust this isn’t the first time and won’t be their last. They showed no hesitation in rolling their eyes like I was bothering them. Sorry I thought it was their jobs they wore the staples uniform what was I thinking to expect some courtesy especially when I didn’t receive clearly what I paid for.

So
Review №2

Best place to buy office equipments. Friendly staff. Cheap.

Jo
Review №3

Very friendly staff. Go there all the time for my printing needs and there always helpful.

ch
Review №4

I have shopped at this store for over 10 years. The staff are friendly, knowledgeable, and helpful--I feel I get personal service.I have taken several books to the copy center to get converted to spiral bound, and theyve done an excellent job. A couple of the books had very narrow margins, but none of the text was chopped off--the work was done with precision.I highly recommend this store.

De
Review №5

Friendly environment and Brittany was very helpful and patient in guiding me through the business card process!

dy
Review №6

Great selection for my school supplies

Lo
Review №7

Emily A+++ deserves a raise!!!

Na
Review №8

The print shop is wonderful! My prints always turn out great and the people working there are always so kind and helpful.

Mi
Review №9

Unknowledgable phone operator. If you do not have a preprinted label they will not process your return mailings.

Jo
Review №10

Thank you for the exemplary customer service, both Emily and Taylor!! They went above and beyond to get me taken care of. Emily took the time to explain every product/service that would be beneficial to me. I feel that both ladies are assets to the company. Thank you again!

Ca
Review №11

If you have design and/or printing needs, this is definitely the place to go. They designed and produced our CD covers in record time and the end product is BEAUTIFUL! Emily is an absolute star..... she followed up with telephone calls and emails through the entire process until the end with very prompt responses. I highly recommend Staples for printing and design services. Exceptional customer service from Emily made ours an overall really positive experience. Thanks again Emily..... truly appreciate your time, advice, attention to detail and follow up service.

ma
Review №12

EXCELLENT PRINT SHOP SUPER EMPLOYEESWe used the Staples print shop for campaign flyers on three occasions this month. They really do good work and their copies are sharp. Pick up is same day or next day so no long waits. Special thanks to Kelly, Emily, and Cristina for all of their help and superior knowledge. They work hard to please the customer. My flyers were perfect! If i dont get re-elected I will be back next year for more. :)

Di
Review №13

Bad customer service.I had a bad experience with one of the managers. I have done customer service training, and he achieved a questionable victory, it is known as winning the battle and losing the customer for life. I returned sealed unused product that was in perfect condition and actually not very expensive. I did not have a receipt because my Dad had bought it, and he died. It was however product currently sold, that was made by Staples, so there was no question that it was their product. The manager told me that at some point, that product had been sold as two for one, buy one, get one free, so I thought, fair enough, Ill return it at half price. He then proceeded to tell me he had to get my information to process the return. He kept me there for a long time while he took down my driving license, name, address, phone number etc, and put all the information in his computer. After all that he told me that he had to assume that two had been paid for, and that these were the two free ones, therefore the refund was zero. I have never heard such a crock. He wasted my time so he could flag me. Well, he won, cos he could, but he lost my business for life.

so
Review №14

Extremely poor service and rude staff.Employer sat there on her seat while I waited hours to be asked for help.

An
Review №15

Ive always had great experiences with this location as everything is where they should be and the prices are very reasonable. Their back to school sales are really good and their overall prices are fantastic. It’s always been my one stop shop for my office supplier and just things I need around the house also. There are normally no long lines so its a quick In and out transaction and the customer service is always great. Staples is always the place for professional, clean and productive staff and stores. I highly recommend you visit here which searching for school and office supplies.

Es
Review №16

Excellent customer service. With fast checkout. Employees also know there knowledge of technology which help improve my shopping experience which allowed me to properly choose every item I needed for my office and house.

De
Review №17

Eric Walchli met us at the door. He showed us printers and helped us decide what we actually needed, instead of just trying to sell us something more than we needed. He was very honest and very helpful, very knowledgeable and very thorough in his assistance. Thanks to Eric, we ended up getting a printer very similar to what we have now, an inkjet and not a laser, and we were able to go down the road and buy it for $10 cheaper than BJs. I think Eric knew we might be doing that and still did not hesitate in assisting us with all of our questions and concerns. Eric expressed some limitations to Laser Printers that I bet most people arent aware of and may keep them from buying a laser printer. I wholeheartedly thank and recommend Eric to Staples customers - he is the kind of customer service professional that you want handling your technological needs

Ad
Review №18

Update- 02-10-2021- Better than ever ! now .👌 Nice! Humble Good customer service Girls friendly all ways ready to help. No wonder Staples its here to staid👌thank Girls! I really appreciate You All❤️🌟🌟🌟🌟🌟. Good Customers services,they help all they can. It id pricy,but,every were those kind stores, are the same or .worse. We returns couple things,no working good,and Manager and employs,was good,no problems or questions ask. We will visit a gain!😊

Ro
Review №19

Always enjoy coming to this staples as it has much better service than tbe others in tbe area. Wonderful employees who always go the extra mile to help. Always do a wonderful job with my print orders as well, and normally faster than expected. Store is always clean as well

Ti
Review №20

Customer service friendly. Best manager, Dave!

Ev
Review №21

Got what I needed every time I visited here. Staff is great and it never seems too busy here.

Do
Review №22

The girls in the printing Department are fabulous incredibly helpful and polite so are the guys. Always take care of you in a speedy manner.

Co
Review №23

Great place to shop for your office or home needs and excellent customer service

Ro
Review №24

Very professional and helpful with a full range of services.

Ca
Review №25

It a great store they are a big help to me and my mother after my father passed away I thank them so much.

An
Review №26

Great store. Lots of choices and laptop upgrade and tech support.

Ka
Review №27

Eric took a lot of time to explain everything

Ro
Review №28

Very nice store. Computer repair here is very good!

Ja
Review №29

Staples is the best place in my opinion for electronics, Ive purchased quite a few pcs, laptops, etc. there, Babcock and Palm Bay Rd. Staff members are always helpful and take their time answering questions and making suggestions.

Am
Review №30

My elderly father went in to print something out. They charge by the minute to use their computers. While he was looking for help, the counter kept going. In spite of the fact that he clearly didnt know what he was doing, the total cost came to over $10 to print one page! Shame.

Je
Review №31

Fast service. I put in an order for completion certificates and they were ready a day a head of schedule.

Ji
Review №32

Great staff. Knowledgeable and helpful. Thanks Eric and Dave

jo
Review №33

Quick and correct what else does a small biz want

Be
Review №34

Justin in the printing department helped me out with everything I needed. He thoroughly explained the pricing and printing options, printed me a sample, and when I didnt like it, found a better option of paper. He was patient even though I had no idea what I wanted and there where several other customers to be waited on. He took care of eveyone, myself included, with a smile. Thanks Justin!

Lo
Review №35

Bad customer service. I went there to make copies; the girl at the service desk gave me a dirty look before trying to help me . I left and went somewhere else.

ka
Review №36

Nash was really at answering our questions and knew exactly want we wanted, give that man a raise and position

Gr
Review №37

Staff was helpful, patient, and knowledgeable.

Do
Review №38

I do see a future for Staples as well as Office Depot, but I do think they should innovate a bit more to draw customers in store and online.

Co
Review №39

They have the best deals

As
Review №40

Very helpful staff.

Wi
Review №41

There was 3 people working and took there time

ka
Review №42

Local stationery and business supply store. Printing, binding services.

Ja
Review №43

Long waits when only 2 people are in line. Stood in store for 30min several times.

Ba
Review №44

Always a pleasure

Vi
Review №45

Rep told me that their manager rushed them

Ha
Review №46

Very good

Pa
Review №47

Blue

Information
65 Photos
47 Comments
4.2 Rating
  • Address:1595 Palm Bay Rd NE, Palm Bay, FL 32905, United States
  • Site:https://stores.staples.com/fl/palm-bay/1595-palm-bay-rd?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 321-726-6922
Categories
  • Computer store
  • Office supply store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • School supply store
Working hours
  • Monday:9AM–8PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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