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Diamond Used Auto Parts
3052 Dixie Hwy NE, Palm Bay, FL 32905, United States
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Diamond Used Auto Parts
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AN
Review №1

I went and brought a starter for SUV the owner was polite and knowledgeable with great customer service skills, they helped me find a starter at a reasonable price they have s wide variety of use parts for all types of make and model vehicles they educate their customers on the best choice to make on use parts I will highly recommend Diamond used Auto parts to anyone looking to save on used Auto parts.

Al
Review №2

Youre a diamond is my favorite place to shop for used cars is very helpful and pop have a good relationship you need to stop by there and holler at him sometime do some business

Ka
Review №3

Poor service. Bought a wrong part and ten minutes later with a receipt could not be refunded. You care more about the sale than the customer. You even knew I didnt have a dollar left in my pocket and you still left me broke and vehicle still down. Of all the years of business there is no way it can be that bad of a struggle to not refund a$43 part. Not good customer service at all. Quick to sale, slow to assist.

Ja
Review №4

Best prices. No hassle ever on returns.

Se
Review №5

What a great place! They were so helpful and quick. I truly recommend this place!!!

De
Review №6

Great experience! Friendly and knowledgeable staff. They literally saved me hundreds of dollars by having a part that I couldnt find anywhere else. The car dealership I went to first couldnt just order the one thing I needed -- they had to order a whole expensive unit. Thank you so much!! Made my day!

Ke
Review №7

Great Customer Service!! Lowest price in parts around town and consistently providing these two key things. Theyre Awesome!!!

Jo
Review №8

I was on vacation and i needed a part for my car. Marty found exactly what i needed. He was very friendly and knowledgeable. I would definitely recommend this shop to everyone!

Wo
Review №9

The young man that helped me with my car was very helpful professional and courteous. Definitely recommend. Thank you Marty!

Da
Review №10

Perfect to work with! Extremely satisfied

Wi
Review №11

Marty (the owner); is great an honest person. Good parts, fair prices.

LI
Review №12

Called up diamond auto parts looking for a part on my BMW 320I. He told me they dont carry BMW cars. Gave me some yards that have my part. Thank you for the help.

Ro
Review №13

Good Tire prices

Mi
Review №14

Thank you for your help and assistance. I appreciate you being open during these times!

Je
Review №15

They were Awesome!!!! Got my mirror quickly and they helped me put it On. Thanks guys

Mo
Review №16

Had exactly what I was looking for with the best price around the area. They pulled the part and had it waiting for me when I got there. Very convenient if you call ahead. They only accept cash. Just an FYI because they didnt let me know that on the phone. Lucky enough I happened to have cash on me though. Will definitely try them first when looking for used auto parts from now on.

da
Review №17

Great customer service. On the phone and in person. Ordered an intake manifold was in great shape. They even saved all the loose nuts & bolts.

Da
Review №18

Always have what I need. Competitive pricing. Best part is everything I have needed has already been pulled. Most other yards want you to come pay and then come back in a day or two to pickup the part. Dont inventory something that isnt immediately available. You dont pay for gas and then come back days later to receive the fuel.

Ar
Review №19

Great friendly straight forward staff.. They will find just about anything your looking for your car or truck... you wont be disappointed.

Ja
Review №20

I have been to this establishment for parts several times and there has always been a problem. We recently ordered a window regulator and motor for our vehicle and found out that the part we were given were faulty. I fully understand that this establishment has a no refunds/return policy, but if the part was faulty the right thing to do would be to replace it with one that actually worked. Especially since they have screwed us over time and time again. The workers there are rude, talk down to people, and don’t even make an effort to communicate with you. Please don’t go here. It’s not worth your time or money.

Da
Review №21

Got some extra cab doors there they pulled them . Good deal too too them home to Massachusetts . Thank you

Wy
Review №22

I was very happy with the engine i bought with them. Their 30 day warranty is nice and they even showed the car running for us before we bought the engine which most shops dont do.Unfortunately i made the mistake of giving them crisp new $100 bills i got for selling my motorcycle i thought i gave them $500 for the motor which was about $460. I ended up giving them $600 and not realizing it after i left and counted my cash. I felt something shady after i gave them the cash but didnt expect this.On the bright side they forgot to give me a core charge and it came with the harness and power steering pump and exhaustService was alright they helped load the engine in my car with out any issues. No problems with the engine and parts. I would buy from them again but, this time bring exact change and make sure i count it before i hand it to them. Everyone else be careful too.

De
Review №23

Cash Only, but they do not inform you of this on web, or post signs. I called ahead to say, We exchanged emails, do you still have the part?, set it aside Im coming in to get it I show up 1.5 hours later to be told they only pull a part if you pay up front, but I would not pay for something I couldnt see ( its out back, he wouldnt even take a picture or help me confirm it was the right part) or determine the condition of, especially since there are signs everywhere saying no refunds(exchanges only)not comforting after he mentioned this was the only one.Waited another 30 min, had to run for cash, long drive, wish I wouldve went somewhere more friendly and upfront. Was treated with such a lack of respect I will not return. Nothing more frustrating as a consumer than someone who basically makes it an ordeal to do business with.

Wi
Review №24

Called ahead for my part, guy said he had two new parts drove up there wrong parts not happy 🙄

sa
Review №25

Great place had what I needed will be back.

Ra
Review №26

Yoo they are cheap and work with you great customer service thanks Marty!

pa
Review №27

What a cool little yard. they walked me around looking for seats for my project truck. I have never seen a junkyard as clean as this one very impressive! thanks guys

Ma
Review №28

Ive lived here for almost 60 years and been going to diamond ever since I can remember. Sure has changed over the years. People seem nice prices seem about standard, the only thing I can say is that I was buying a used starter and they wanted to charge me a core charge over and above the price. Really never heard of core charges being charged on anything new or used only rebuilt. Maybe my mistake for not asking otherwise nice place.

Ri
Review №29

Cheating scumbag.Website says 10% off used parts. Needed a window regulator, and this place had another ad on their website that they were on special. The coupon specifically stated 10% off and can be combined with usual 10% off used part for a total of 20% off. The liar refused to give me 20% off even though I brought the ad up on their website and read it word for word and showed them. Got mad at me like I was trying to cheat him. It was a $50 part, so we are talking a difference of $5.That is NOT how I do business. I dont care if its $5 or $50. You honor your ad, then you go take it down if you dont want to give anyone else 20%.I will never darken their door again, even if they are the only place with the part within a 100 miles. I hope you will join me, because cheaters and liars dont deserve our business.

Em
Review №30

Ive been talking too Marty very helpful. had no idea so many different side mirror for my car. Would definitely go back

Jo
Review №31

Good place very helpful.nice people they knowtere stuff..

Er
Review №32

Do not call unless you want to be treated like the guy has a personal grudge with you. He is very angry and will talk down to you every time, it may be a better place if he retires though. Dont waste your cell minutes on this place

Jo
Review №33

This place is solid. It has a huge inventory, its well organized, the prices are fair, the only thing I didnt like was they dont install.

Je
Review №34

They had the part we needed but dont take credit cards only cash. Very professional and courteous.

Bl
Review №35

The nice gentleman at the counter has taken care of me everytime my car issues everytime from a new used radiator down to rims and tires for my truck. Lots of laughs. Great price. Excellent service! Killer team they got there.

Mi
Review №36

Despite reading all the negative reviews I was left with no choice but to try this place. I am glad I did. I had a bad experience at another yard in the Cocoa/Rockledge area. They sold me a window regulator but refused to test it in front of me, which I didnt understand. When I got home it would not work on my car and I returned it the following day. I then went to Diamonds. They had a window regulator in stock and had no problem testing it in front of me. Marty was very helpful and courteous. I would definitely go back. The only problem I had with him was that he is a New York Yankee fan :) (coming from the Boston area this is a bad thing).

ne
Review №37

If you like to fix. your car yourself this is the place to pickup used parts. Great service.

Al
Review №38

I have been dealing with Marty at Diamonds for years. I went in today to pick up my Starter and low and behold they now take credit cards! OMG! Welcome to the 21st-century Marty 😁

Ma
Review №39

This place is great, got a bumper reinforcement for a 2001 honda civic they had it to me in no time at all probably took an hour. Marty was very helpful and easy goin. I would recommend them to anyone looking for a part like right now, for sure.

Ca
Review №40

Dont bother with Diamond Used Auto Parts. The old guy with white hair (Im assuming is the owner) doesnt want your business. Really bad attitude. Hell hassle you if you ask any questions. Especially reasonable ones. Better to take your business elsewhere, where youre money (and your patronage) is appreciated.

LY
Review №41

BOUGHT a car didnt come with a spare. Been talking to Marty for the last couple of weeks. very helpful. one finally came in. Thanks Marty

Ke
Review №42

I should have taken a look at other peoples comments before I went to this horrible place.The old guy is extremely unfriendly, arrogant and acts like you owe him money as soon as you are there. Very impatient when you ask questions and acts rude if you want to know more about the parts that you plan to buy or negotiate the price.If you are willing to take his humiliation, you are welcome to go to this place. Otherwise stay away and save yourself a good mood.

TR
Review №43

Awesome friendly service. thanks guys

CL
Review №44

Every time I call they have the parts I need but when I go there they act like they dont have the part or act like they to busy to pull the part and today he clearly didnt say anything about a deposit over the phone so I send someone to pick up and pay for the all of a sudden he not gonna pull the part because I didnt leave a deposit I dont if its because Im black or they just lazy people and honestly I dont care but just treat everyone the same!!!!. I hope nobody ever go there again

mi
Review №45

Purchased a Honda accord eng 2 weeks ago finally installed it. Runs great . Thanks guys.

Mi
Review №46

The younger guys were very helpful but the old man you seemed to run the store was very spiteful and not willing to help at all. We were going to buy some seats for our van and wanted to make sure they fit and and he was angry at us saying we were telling him how to run his company and doesnt have time for us. I said if it fits Id buy all three seats, but even though we had just tried a different one he said no saying we were taking up one of his mens time and he was too busy. We asked when would be a better time but wouldnt give a straight answer. We were dumb founded. We didnt want to buy anything blindly.They were pretty organized and if that old guy isnt there maybe you will have better luck.

R
Review №47

Not happy with service, always have to call them back and as a owner of a business thats not professional. Did business with them once and the owner at the front desk is unreal. Back and forth many times just to be hassled on a $45 dollar part. I will drive to Orlando before I do business with them and theyre in my back yard. From Palm Bay to Melbourne, its much closer then Orlando.... Theres other yards that dont give you a run around and will be honest with you.

Qi
Review №48

STAY AWAY FROM DIAMOND!!! the guy Nick as a jerk. I came in before July 4th, and told him I could wait for the holiday. But he kept pushing back the day his mechanic came back until one day he said hes not gonna do it and sold the engine to some one else. He also said its because I cannot wait the holiday. WTF!!!!! WITH SUCH ARROGANT AND DISHONEST, I definitely recommend not come to DIAMOND, even if they offer you a good price.

Se
Review №49

Very good. I got what I needed and they were very helpful. Only hangup was that their Yellow Pages website says they take cash or check. The only take cash. They have been burnt so no exceptions.

Sa
Review №50

These are helpful guys. Id be surprised if they dont have your car part.

BR
Review №51

Very helpful bunch of guys. Thanks for everything

Ti
Review №52

Dont think they really know what they have, but nice people and saved me money.

A
Review №53

The owner of business (old man) is not professional and rude. I had bad experiences with him when I tried to buy glass window driver-side. I dont recommend this store for anybody.

Wi
Review №54

Awesome service.

Do
Review №55

Used parts...they have them and some beautiful cats too!

Kw
Review №56

Customer service at its finest. ..... Just called for a part and the guys was rude and acted upset I asked him questions about a part. Then to end the conversation I say good bye and he just hangs up.

Fr
Review №57

I have always had a good experience with them. Good parts at affordable pricing.

An
Review №58

Horrible service lied about thier parts being good it was junk didnt work and didnt give me refund the people here bad mouthed me dont come here for parts go elsewhere be ware these guys!!

AL
Review №59

Great price on the part I was looking for. and the guys even help me load it

Co
Review №60

I personally had a great experience. I believe that it is all about your attitude because I went in there and the older man was very friendly to my husband and I and even gave us a discount. I was very apprehensive after reading the reviews but I do not have a thing to complain about. The man in front of us was very rude to the older man thus the older man was rude back but if you are friendly and go in, get what you want, and leave you should give this place nothing but 5 stars.

Wa
Review №61

Nice people but only take cash

ni
Review №62

A very well organized facility, with a knowledgeable and helpful staff.

TI
Review №63

Good local one stop auto shop

li
Review №64

Ordered a Tail lamp for my 08 Caravan. Helpful and very friendly. would go back!!

Ho
Review №65

Awesome!!! Very helpful and works with you to help in any way. Hope

Co
Review №66

They know what there doing

Ma
Review №67

Two phone calls made to this place first phone call I was placed on hold, then mysteriously the phone hung up. The second phone call needed only slightly better results.

Je
Review №68

Had the part we needed they do not accept debit cards only cash.

Ze
Review №69

It is good place. The only bad side is alot of the time you either wait for the part to be pulled out or come twice to get it.

Wi
Review №70

I usually get the Parts I need, or theyll find it, great service.

Da
Review №71

The old guy demands cash before he will pull any part, said he had the part and then proceeded to show me the wrong part. and in 2014 he does not accept credit cards???? get a clue old man i saw 3 people at your yard today not get what they wanted and then ran into them at classic salvage nobody had anything nice to say.. go to classic auto salvage and save yourself the hassle and rude condecending comments this old man spews from his unbrushed mouth. never going to do business here again,..THAT IS ALL.

St
Review №72

If they dont have the parts you need, they will order it and it gets to the store no more than 2 days.

Da
Review №73

Dodge parts are rare hard to find

li
Review №74

Absolutely fun people to deal with. !!

Ca
Review №75

If they dont have the parts you need, they will order it and it gets to the store no more than 2 days.

Je
Review №76

Awesome place friendly workers as well as helpful

X
Review №77

I sent my step son over to Diamonds first a rim and tire. Arrived 20 to 25 minutes before closing the older gentleman wouldnt help a young kid out that needed a tire and rim to get to work. Think twice I wouldnt recommend this business to anybody.🐍

Jo
Review №78

Great prices, but no installation,

ma
Review №79

Thanks u guys for having the parts ready for me on short notice

Jo
Review №80

Great sevice

Ri
Review №81

Didnt have what I needed but tried to find me something

No
Review №82

Good guys and fast workers

Al
Review №83

They have most parts for my vehicle.

Jo
Review №84

They had hard part to find that I n

Jo
Review №85

Mostly rude and useless but somehow stays in business.

Br
Review №86

Good

Ja
Review №87

Very helpful and knowledgeable

te
Review №88

Thanks Marty for all your help

B
Review №89

Honest and fair!

Ch
Review №90

This place has everything.

jo
Review №91

Very rude people.

Jo
Review №92

Great service

Mi
Review №93

They are salty

so
Review №94

Ty

Information
6 Photos
94 Comments
4 Rating
  • Address:3052 Dixie Hwy NE, Palm Bay, FL 32905, United States
  • Site:http://diamondusedauto.com/
  • Phone:+1 321-724-1277
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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