If you are looking for an auto repair shop that has integrity, skill and fast, friendly service, look no further. Advanced Auto and Truck repair is the place to go. Founded on the belief that customers should be treated honestly and fairly, the team will always fix your vehicle right, and wont try to sell you service that you dont need. We only trust our three cars to Advanced Auto Service.
Lexus 450H- Wheel alignment. I feel very lucky to have been referred to Advanced Auto and Truck Repair. I added 4 new tires and needed to get an alignment. I was a little skeptical going somewhere other than my dealer.Boy, I am so glad I did. Advanced Auto and Truck Repair did a great job on my alignment. My car drives smoother and straighter now for half the price my dealer would have charged.STOP reading reviews and just go here. They are extremely knowledgeable and trustworthy. Point in case. Originally, I brought my car in for an alignment and brake job. Accordingly to my dealer, I only had 1mm and 3mm of brake pads left. Thankfully, I got a second opinion because Advanced Auto and Truck Repair said I still have 30% of my pads left and they are not ready to be replaced. They could have taken me for $800+. But they were honest. And it is so refreshing to have found an honest mechanic. I know there are many good honest mechanics out there but it is very expensive going through the hassle trying to find one. I am very fortunate to have found this place!
Your mechanic was very thorough with the oil change, tire pressure etc. During his routine inspection, he took note of what seems to be a bearing noise. I appreciate Jim taking the time to localize the source and personally show me. Thanks for more than twelve years of good service. Doug Sutton
Great guys to work with. They were honest and upfront about everything, and performed all the items in a timely manner! Will go to again!
I was telling the representative on the phone about my 03 Miata and my P0012 code, and right away he told me the issue about replacing the timing belt. About two weeks ago, I actually went to Mazda and got the same diagnosis for $166. I wish I had brought it my Miata directly to this shop the first time around! Honest and upfront about the repairs!
I took my car in for the rear brakes to be repaired. The service was great. I asked them if it could be finished by 12:00 pm and they were on time. The price was cheaper than the other shops l called in the area. The courtesy guy who picked me up was very friendly. My first time here and l will visit them again in the future.
Great quality work done in a reasonable time. Very up front and honest guys. Been coming here for years. Beat place to come for someone you can trust to work on your car, especially if youre an enthusiast.
Always friendly staff that is honest and the work is reasonably priced. I used to take my Jeep to the dealer for work but never again! Highly recommend.
Very knowledgeable team. I trust them to give honest feedback. They are there to make sure you and your family are in a safe car, not to sell things that you dont need.
Weve been going to Advanced Auto and Truck Repair for quite a few years now for our routine maintenance and any time weve had get something fixed on our cars. They have always been very reasonable and will always explain what needs to be done for the fix and weve been satisfied every time weve had them do work.
They treat you good and don’t steer you the wrong way just to make money.
Quoted for $369, total came out to $368. Work was done fast, was offered a ride home when I dropped off my car, and car works great now! After they ran diagnostics, they let me know what the issue was and other issues that I had not known about. They were not pushy in the slightest about the work they suggested and I would definitely recommend!
As always, excellent service at a great price! Highly recommended!
Cant thank these guys enough. I live out of state and was looking at purchasing a truck in the area. I had the dealer take it to Jim & Rod & they saved me from purchasing a giant lemmon. The inspection for 40$ was worth every penny. Not only did it save me a 10hr drive but also almost 20k for a POS truck.Honest, thorough, timely... what more could you ask for these days. Two thumbs up in my book. Thanks again gents!
I kept hearing a squeaking noise when I would apply the brakes to my vehicle. I called the shop at 8am when the opened and talked to a very kind gentleman who said bring it in and they would check it out within the hour, free of charge for inspection. I dropped off the car and they called me back within 2 hours and told me there was nothing to worry about and it was just rust from my rotors which did not need to be replaced immediately. Most places would try to pressure to change parts and make repairs but I can honestly say this place is full of hardworking, honest people who you can trust.
Advanced Auto is my trusted mechanic because the team there give a honest assessment, is upfront of work needed & timing and does great work. Definitely recommend!
I was very frazzled when I called midway from my drive home from work at 5:30pm when my breaks went out. Megan from the front desk was so nice and helpful. I inched my way on the side streets and made it safely to your shop. Next day my breaks were repaired as well as some other needed work. 1st time customer and 100% agree with other locals who say Advanced Auto repair is the place to go.
I have used Adavanced Automotive for my family’s 4 vehicles. They are always professional and courteous. They always let me know exactly what needs to be done and why so there is never any surprise. (Which I’ve heard other shops do a lot) The work is always completed in a timely manner. I have used them for years and will continue to do so and recommend them to everyone I know. They have truly prolonged the life of all of my vehicles.
I highly recommend this shop! Recently they gave me an opportunity of a lifetime and my heart is just so filled with joy! Everyone here is so friendly and eager to help they work to their best abilities and I’m just so thankful to have a shop like them in this area in these times we need people we can trust in and that will get the job done!
First off, finding an honest repair shop is hard these days. Finding one when you are not in the same town is even harder. The guys here at advanced are a real class act. I had them look over a vehicle that I was considering buying, I am from out of state so I had to trust the word of strangers...but they delivered. They Then gave me a detailed run-down of what they found upon inspection, they even gave me a run down of the area where the car lot was, shared personal experiences with ones in town they dealt with, and got the vehicle in within a very timely manner. If I am ever in the area, I would 10000% give my business to the guys at advanced. I dealt with Jim and Dave, but if all the employees are as honest and upfront as these two, you are in great hands.
I’m so appreciative of Advanced Auto and Truck. They have worked on all of our cars, and done such a great job with all of them. They are so professional, and trustworthy. Everyone who works there is so knowledgeable.I had a problem with my car coming back from the city, and Jason told me I could come right over and he would look at it. He was able to fix it right away :)Thanks so much Jason !
Great company, I would highly recommend them. Service is great, prices are great. Never a problem getting in for maintenance they are always very accommodating. I give them 5 stars.
Great place to get your car serviced!
Great guys to work with. They dropped me off at home after I brought my car in and the brake work (new pads and seized calipers) was done the same day. They let me know about the Costco member discount to save some money which was also appreciated. Recommended, thanks!
Exceptional mechanics with great personalities! My family and I have been using them for years. Even after going away to college, moving states, getting married, I still find a way to have them check on my car when I come into town because I trust them 100% with all of my car needs. Couldnt recommend them more!
Friendly service, pleasure to walk in to. The work was finished in a prompt time. Offer discounts as well. Will be willing to return.
Great crew, very professional!! Had quite a few things wrong and decided to shop the repairs around a bit. Not only was their price better they actually were honest about it not taking as long as they anticipated. Saved me over $100. Not often that a repair costs less then the original quite. Great place to do business with and Id definelty recommend them to anyone looking for a great repair facility.
Someone recommended this shop to me. So glad they did. They are nice, honest and professional. The work they do is of quality and they do not overcharge. They will drop you home, drive you to work or provide a loaner if needed. As a single woman, one can feel that a shop may think they can take advantage of one with a lack of knowledge. I do like to understand everything and they always explain everything to me very thoroughly. I agree with the other customer below that said they are an old-fashioned neighborhood shop that takes care of their customers. I am thankful for them and began taking my car there for oil changes now too because I like them, trust them and want to support local business!
Been using these guys for a few years. Often charges HALF the price my previous repair shop charged. All work has been explained & done well. They are very honest and helpful. Will always use them as long as the same people run it.
Service personnel were knowledgeable willing to listen to problem description and solutions that were cost effective. Repair work was professionaly done on time in a courteous manner. Thanks for a great job.
Local place referee by locals. Fair and reasonable and just good people. Owner helped me on the phone and counter guys helped me when I walked in. Quick to get my car in and quick good work returned the same day. I’lol be back and I’ll refer them to others.
This is the best mechanic shop in Palatine and the only one I trust. Would highly recommend to any one that needs work done on your car. Quick, easy, and great service.
I am very pleased with the service, professionalism and quality with Advanced. As a woman, who knows just a little about the mechanics of a car, you always wonder am I going to be taken advantage of because of that. Well I can say NOT here. They are an honest group of people. They explain and don’t talk down to you and I greatly appreciate that.They will even drop you home and pick you up, if needed.They are the “old fashion“ neighborhood shop that takes care of their customers
Hollinger Diag and myself Have Been Using Advanced Auto for 25 +years.All with excellent customer service and followup .They work to diagnose the issues not just throw parts at it.The always look over the whole vehicle for us and make us aware of Issues coming up and anything that can be hazardous.We use are Vehicles up to 300,000 miles. with their help we stay on the road.We recommend support for your vehicle.They employee good quality mechanics.
This place is great. I came in for my first time with a concern and not only did they take a look at my car right away but one of the men offered to give me a lift home while they fix everything up since I didn’t have a way to get back and couldn’t wait there because of covid-19 purposes. When I came back to pick up my car one of the owners broke down the estimate for me and also personally showed and educated me about brake pads and how they can deteriorate over time and become really dangerous. If you need car repairs I highly suggest you come here!
I was introduced to Advanced Automotive through my Farher-in-law a few years ago. After my first visit to bring my truck in for tires and an oil change, I was a fan. There’s just so many reasons why I highly recommend Advanced Automotive.1. They’re extremely knowledgeable.- I know when I bring my truck in, that they’re going to fix the problem.2. They’re affordable.- They charge an honest price for quality work and you truly do get quality work.3. They’re honest.Had my truck in last week for a ticking sound from the rear end. Turned out to be nothing major and they charged me nothing for the effort. Even threw it up on the rack to get a thorough look.4. They’re very professionalThey talk to their customers with respect and their repeat customers like family.Now, that’s just a few things that come to mind. I’m a super satisfied customer and proud to call “Advanced” my local shop.You guys are outstanding! Hope this review helps you guys out the same way you’ve helped me out!
Everybody needs a guy. Youve found one here. Theyve been always good and upfront with things I should do v. This game I have to do v. Things that could be just left alone. They extended the life of my Aztek for 17 years. They have coffee. What more can I ask for in a mechanic?
Their communication, knowledge, thoroughness, etc. were phenomenal! Syed went above and beyond to communicate about my car and its status. I was kept informed the whole time and they answered any questions I had.After they did the repairs, I did take the car to another place, where they let me look underneath it myself to confirm any problem areas. Out of the things Advanced Auto claimed needed to be fixed ASAP, I could only see a couple that would be issues in the near future. It also appears they replaced some components that had been replaced just a couple months prior (I found this out afterward from the people who had worked on the car previously).After getting a second opinion from another mechanic and getting vastly different answers, Id probably go back to Advanced Auto for well-done & reasonably priced repairs, but only once I get multiple opinions and know for certain there is a major issue.
I had a check-engine-light issue that I couldnt figure out on my own, and Advanced quickly identified the problem, gave me a fair price to fix the issue, and had my car finished the same day. I prefer to typically work on my car myself, not only for cost savings but also for fun. The price they gave me to fix the issue made too much sense to pass up, despite the missed opportunity to get out the socket wrenches and hang out in the garage. I would recommend their services to any family and friends and will surely be back myself. Great service, very friendly, and fair prices.
These guys are my go to for all our auto repair.They are very trust worthy and have proven it over and over again.I can be very critical and know some things about auto repair. The mechanics and management here are very honest and do good work. They have often gone over and above to help my family with repairs.
Amazing work, At a good price and very quick. Great customer service I know I can trust advanced auto with my vehicle and families vehicles.
The service is always of high quality. The employees and owners are very trustworthy. I have been a customer for many years and have always received great work and service.I am always appreciative that each time I bring my car in for the regularly scheduled oil change and tire rotation; the mechanic also looks over the entire car to make sure all else is in proper operating order and up to date on any necessary maintenance.
Excellent service and great people working over here. I don’t have a single complaint
Great experience at the shop! I called about an Alignment for my ATS-V they said to bring it on in and it would get done the day of so I did. Very friendly staff and answered any of the questions I had, didn’t feel like any of the the other “shady” auto shops I’ve gone too! Highly recommend to bring any one of your vehicles here! my ATS-V is riding as smooth as ever thanks to them 🔥🤟🏽
Great experience! And terrific customer service! I’ll be bringing all my cars here in the future. Thank you.
The whole team here is amazing! Cant say enough good things about them.
Great service. Polite people. I take all my auto repair needs here.
Again, was very satisfied with the service that I received at my last visit. If they tell me I need certain work done, I am confident it is the truth. They dont use scare tactics.
Diagnosed my problem, fixed it and didn’t try to sell me a bunch of other unnecessary services. Had my vehicle in and out in no time. Thanks Advanced Auto for the excellent service.
The service is always of high quality. The employees and owners are very trustworthy. I have been a customer for many years and have always received great work and service.
The whole staff is extremely friendly and they do amazing work!
This place is great!The last time they did some work for me, the pads were not up to par. They replaced them under warranty and they did all of the work for free, including labor. These guys are really professional and thorough.I would recommend them 100% for anything you need.Bradford Zander
Excellent service. Thorough and efficient. I go here for any problem that may arise.Brakes, oil, tires, my go to place.
A friend of mine was treated horrendously. He called them on Monday about the one code he had gotten from his emissions test. His car has extensive body damage as well but that might not have been an issue. Apparently, they waited eight hours to plug in their diagnostic tool and then called him saying the code he had given them from his emissions test wasn’t real. They didnt return his paperwork to him, for some odd reason. My friend asked for his keys and asked why it had taken all day to plug a car in, and an employee came out from behind the desk, charged at him, and got right in his face. Then, the employee started calling him rude names while my friend walked away to go to his car to leave. He left his own review of his experience and it has inexplicably disappeared from the reviews. I wont ever give this place business.
Very warm and friendly group of people. Little on the expensive side, but they do pretty good work, and when they make a mistake, theyll fix it.
Great service. Dave explains everything to me quickly. Got great tires from him. great drop off next to the train station. I drop off the car there, take the train, come back, car fixed. Never felt like I had to question anything. Will recommend always.
Seems like an honest crew. Great customer service and very convenient pick up/drop off. Paid a fair price for a great job. Definitely would go back!
Came today to get an estimate for IDOT repairs after their tow truck damaged my car. They were very upfront with the fact that I would need a body shop and not their shop if I wanted my car completely fixed and recommended one for me. They were very fast and even offered to do a smaller repair if I couldn’t afford the body work. Will definitely come back for any auto needs!
Heard about these guys from a friend and tried them out. They did such a good job the first time, I have continued to return. They’re helpful, friendly, down-to-earth, and very informative. If you need a thorough explanation of what and why, they will give it to you. A couple times, I’ve taken my car in not know what the issue was, and they got to the bottom of it and fixed the root of the issue and the issue itself. I’m a “no shortcuts” kind of person, so I respect a wholeness-focused work ethic, and these guy have that. Trust is also extremely important to me and I feel they are entirely trustworthy. To do good work is their primary focus, and that comes through when you talk to them. These are guys who know and love cars and care about people.
For many years, weve had our car fixed, at a good price, every time.
Purchased tires from Costco and was referred to have alignment done by Advance Auto and Truck Repairs. They were able to get me in the following week and I received a discount for being a Costco member. Highly recommend them and will continue to be a customer! Great customer service and their dog is so cute! Thank you!
I heard about Advanced Auto and Truck Repair from a trustworthy friend years ago and I have been coming here since. It is refreshing to finally find a place I can TRUST. I highly recommend this auto shop for all your automotive repairs.
My issue was resolved quickly the same day as drop off. Did not need to make an appointment and they have them available. Cost was fair and parts are the best quality. I feel very confident my repair was done to the highest professional standard.
Great team here. Ive taken my last 2 vehicles here for service; Mazda and Chevy. The service has been excellent. I highly recommend them to anyone looking for the best prices and service.
My family has been trusting our car repairs and service to Advanced Auto and Truck Repair on Colfax in Palatine for at least 20 years, with always the best result at the best price.My questions are always answered completely. Service is friendly, helpful, and thorough.
Very unprofessional and extremely rude. Would highly recommend you go elsewhere. I am a Licensed professional psychotherapist. Witnessed irrational behavior from the crew. They do not adhere to safety rules and guidelines, speeding down the street in their vehicles in publicly dense commuter demographic. Unprofessional and rude persecutory behavior targeted to residents, behind business
Almost 20 years ago, being new to the area, I asked coworkers where they take their cars for repairs. This place came highly recommended. So when my daughter called last week asking what to do with a car that broke down on the road, I did not even consider the many shops near where she was. David explained to me what absolutely has to be fixed and what other services he recommends. The car is back on the road and runs better then ever. The whole experience felt like having a trusted friend help me in the time when I am vulnerable and just don’t have any leverage. Definitely no unpleasant aftertaste, usually associated with a visit to a random shop.
Been going here for 20 years. Very honest guys. Every time great service and best prices. Fantastic staff and super professional. When they say it is fixed, it is fixed.
My BMW is running like a new car. Great job to advance auto in palatine and your employees. Thank You
I have been using Advanced Auto for several years thru many cars. Most recently my Mini Cooper stopped running in Arlington Heights. They rescued me and the car, diagnosed the problem, fixed it and a few other things, and it works great again. All for what I know is well under half of what it would have cost anywhere else. Service is fantastic, people are great. Best place in the area to get your car fixed right!
I have been bringing my cars here for over 20 years and now my daughter & son-in-law also bring their cars here. You always get an honest assessment of the problem and a fair price for any service or repair.Highly recommend!
My issue was resolved quickly the same day as drop off. Did not need to make an appointment and they have them available. Cost was fair and parts are the best quality. I feel very confident my repair was done to the highest professional standard.
This is where you go if you’re a woman or a man whose going to get honest pricing and excellent work. I’ve been going here for 10 years and everyone in there is sweet as pie and extraordinarily professional.
My dad had put freon in my cars air conditioner twice and it just wasnt staying cold. I asked for recommendations from a Facebook group in Palatine, and this place came highly recommended. I called and made an appointment, they explained to me what they were going to do to my air conditioner on my appointment day. I dropped my car off, the gentleman inside was very nice and explained to me again what they would do and what it might cost. I had a friend pick me up, but they do offer a shuttle service within Palatine. They called me a few hours later with the results and the good news that my air conditioner was fixed (nothing major, just needed a charge). I was able to pick up my car after work, and the gentleman who checked me out and gave me my keys was also very nice. They followed up with me and offered me $10 off of my next service there. Its always nice when a recommended place turns out to be as great as people say it is!
Honest. They told me a tip about my car that the dealership wanted to charge $$$$ for. Thank you!
Very honest
Amazing work. Fixed extra problems and didnt half do the job. They went above and beyond.
Advanced Auto is excellent. Over the past five years or so, they have serviced my car 3 or 4 times, both for simple and more advanced repairs. Each time, their prices have been more than fair and their work is fast and dependable. I would highly recommend them.
When you need work done on your vehicle, you always hope to get expert service, and knowledgeable staff. Advanced Auto provides all of that in spades. From here on out, I will only be using this remarkably fantastic shop whenever I need repairs on my car.
When you need work done on your vehicle, you always hope to get expert service, and knowledgeable staff. Advanced Auto provides all of that in spades. From here on out, I will only be using this remarkably fantastic shop whenever I need repairs on my car.
THANK YOU EVERYONE FOR YOUR POSITIVE FEEDBACK. WE HERE AT ADVANCED AUTOMOTIVE SINCERELY APPRECIATE YOU AS OUT CLIENTS. WE WOULD NOT BE HERE IF IT WAS NOT FOR YOU. THANK YOU!
Awesome service, Dave did the research, followed up as he said he would and finished as scheduled. Couldnt ask for more. Thanks!
I’m a do it yourself mechanic but when I don’t have the time or tools for a repair these are the guys I go to. They’ve worked on 3 different vehicles within my family on several occasions. They always give me an estimate and their prices are fair for the quality of work, which is outstanding. They seem very honest and I trust that they’re only doing work that is necessary.
Advanced auto goes above and beyond every time that I bring our cars in. I can honestly say that they are most trustworthy and honest mechanics that I have ever come across. I would highly recommend them for any of your cars needs!!
Recently needed to have my brakes replaced. As I have in the past I brought my car to Advanced Auto. They were able to were able to repair my car the next day without any problems. Great people to work with.
I like to do my own basic car maintenance such as oil changes, tire rotation and replacing brake pads, but when Im extremely busy or run into a more complex repair issue, I turn to Advanced Auto. These guys have been doing a good job for me for over a decade. Quality work, fair prices and no shady business practices that auto repair shops are often known for. Highly recommended!
Awesome owners and staff. Got me in and had me on the road again quickly. Highly recommended! Thanks for the awesome service!
I vow to remain a forever customer to these guys. They are the bet and have been very helpful as far as my car maintenance services are concerned. I recommend them too!
The other evening I called to see if they could jump my battery- the shop was closed and Jim ( I believe ) said he would be over once he closed up- he showed up and troubleshooting with me- he jumped my battery and got it to work! I took my car into Honda my battery needed replaced - it was under warranty so I got it replaced ! However I need new tires and some maintenance on my car, I will be coming by! Thank you for your quick response - kind soul- and amazing customer service ! Thank you! I will refer you and sing your praises ! See you soon!
They were a referral from a co-worker years ago and we as a family have gone to them every since. We trust their work and prices are right in line or better! Highly recommend.
Always happy to explain and show the problem with your car. Quality service and good rates. My car loves them!!
We recently moved to Palatine area, my 2015 sienna was due for service. After finishing the free services and toyota care plus (extended service), I was debating between dealership and independent shops. Advanced Auto and Truck repair had great reviews everywhere, so decided to take my car there - I am glad that I took that decision. They were friendly from the time I dropped my vehicle and were honest with their observation, did not try to up-sell any additional fixes, they even upgraded my wiper blades to a better one without any extra money after I noticed some issue with their initial replacement. I truly support them and will take my vehicle again without second thoughts.
I have had very pleasant experiences with Advanced Auto. They have done excellent a competent diagnostic and repair work on my cars, in the first instance, they discovered the reason for the problem after several others including two dealerships didnt.They have stood by their work and have shown the highest degree of integrity.You could do no better. I give my highest endorsement.
Rod and Jim installed a set of tires and replaced the struts on my Escalade. They did a great job at a fair price. I would highly recommend them for your auto repair needs.Jim changed the oil on my 2014 Porsche Cayman S. He did a Great Job at a fair price. I would highly recommend Advanced Auto!
Honest fast service at a reasonable price. Only place a truly trust to work on my vehicle.
Great service and honest prices
Advanced Auto is an ethical, kind and very responsive business - I have used them several times and have always had a positive experience! I will Contine to bring my cars to advanced auto!
I have been a customer of Advanced Automotive for over 20 years. They always do very good work on all my cars. They are a truly a good shop to leave your car there to receive first class service on.
Always happy to explain and show the problem with your car. Quality service and good rates. My car loves them!!
Wouldnt go anywhere else great service GREAT team of guys and honest Thanks Again