We have nothing but great things to say about our experience at Coad Toyota! From initial communications (we arent local), to the paperwork, price negotiation, all the way to the actual purchase, it was hands down the smoothest, easiest, and most transparent experience weve ever had at a dealership. Which is saying A LOT considering what some dealers are doing in this pandemic market. There was no shady business regarding timelines, price markups, or unnecessary add ons to mark up the price, etc. Everyone was super kind, and straightforward. You can tell they take pride in being a trustworthy business. We traded in a car and purchased a new Sienna, which we are very happy with! We will definitely be coming back if we are ever in need to replace our second vehicle!Special shoutout to Maria Moore - she was absolutely amazing through this & is the reason we got the van we wanted. She was upfront about what they had available, but also put in some work through dealer trades to get us exactly what we asked for. She was responsive, kind, and knowledgeable. She answered all our questions and if she didnt have an exact answer at the time she didnt just make something up, she made sure to do her due diligence before getting back to us - a very rare but important trait not many salespeople have these days!Thank you for being a trustworthy business during this hectic car market!
Never had an easier experience buying a vehicle. They had all the paperwork ready when I got there. No one was pushy or overbearing. Answered every question I had. Took about 15 minutes. They even arranged for the vehicle to get the ceramic coat and PPF before I even picked it up. Excited about my first Toyota!!!
We have bought several Toyotas over the years. We live in Tennessee but keep buying at Coad Toyota in Paducah because of the continued high quality products and the treatment during the purchase of our vehicles… not to mention the top notch quality of Toyota and how Toyota vehicles hold their value. If you have not driven a 2021 Highlander I highly recommend you do!
I was in desperate need of a rental car and found that Coad Toyota rented their vehicles and at a good price! I spoke to John and Brooks who both were very friendly and made the experience super easy. After picking up the car which was very nice, very clean and great customer service, I brought it back a day early and called to see if my total would change and Brooks was great at looking it over and calling me back when he said he would to let me know the changes. I would 100% recommend renting cars from them! I definitely will every time I need a rental! :)
Purchased a 4Runner SR5 Premium with Maria Moore and could not be happier with the entire process from initial contact to final delivery. Maria is an excellent communicator and stays on top of things. The agreed on price was very fair, especially given the current inventory shortages, and the customer service was impeccable without any hard sales. I would highly recommend Maria Moore (and Jonathan in Finance) at Coad Toyota for anyone looking for a great car buying experience.
Very friendly staff and service was excellent and didnt have to wait very long to get back on the road.
After being loyal customers of another dealership for over 20 years, we visited Coad because they had the Highlander in stock that we were looking for. We were greeted with a very friendly, not pushy salesperson. The whole process was easy and we got a good deal on our trade in. Recently, we took our Highlander in for the first service check. It was very convenient as I just pulled up in the covered area, got out and in about 45 minutes, my vehicle was ready to go! I can’t say enough good things about Coad! They have our family as customers for life!
I just purchased a new 2021 Toyota Venza at Coad Toyota in Paducah, KY and I couldnt be happier. I had the pleasure of working with BZ Duwe, one of the salesmen on to Coad Team. In the current market, new vehicles are scarce and are sold almost as quickly as they hit the lot. BZ helped me navigate all of the available options, asked questions but most importantly, he listened to my needs. The result was finding the exact Toyota Venza I wanted. The only thing required of me was patience. I have never bought a car in this way, but I can tell you the experience was top notch. I dont think I will buy a car any other way in the future. A big shout out to BZ Duwe, Craig Hughes and Rogan Taylor for making this such a great experience.
We had a wonderful experience at Paducah COAD Toyota. Our salesperson, finance manager, & set-up specialist were all so knowledgeable, helpful, & great to work with. Our salesperson Ariel went above & beyond to help me find the exact mini-van I was searching for in this crazy market. Picking up our Sienna was just as smooth. Craig in finance had everything ready to go making the final purchase & warranty process quick & easy.With all the standard technology there is so much to know & learn that it could be overwhelming. Roguen is the set-up specialist & walking encyclopedia of all things Toyota. He walked us through how to use everything inside & out in our Sienna.Even though it’s a 2 hour drive from us, we will be back the next time we’re in the market for a Toyota!
Got second opinion on transmission and some other minor issues. Honesty goes a long way in the auto business. I got honesty at Coad. They will get a shot at my next purchase.
Would not recommend. My sales experience here was acceptable, even though it took 3 months to receive my 2nd Key Fob. Decided to give them a chance when it was time for an oil change as previous owners had done all work at Toyota. My service experience was unacceptable. Took over 2 hours for an oil change and tire rotation. Tried to get me to pay for additional services at exorbitant (stealership) prices. (I understand the guy was “just doing his job”). I only asked for an oil change when scheduling appointment. Was not informed of cost for tire rotation when appointment was scheduled, was only given price for oil change. 100% do not recommend doing business with again.
For attention to detail and providing the right car buying experience from the start I highly recommend Maria Moore in sales. We were a little concerned that we would get the typical pushy car sales pitch when we entered the dealership. You know, cash or finance, ready to buy TODAY, what brings you here today - but instead we were greeted with a friendly, knowledgeable and no nonsense buying experience.
I went car shopping unsure of exactly what I wanted. Nick and Ariel were very patient with me. I initially left, but went back and got a great new car. Nick is a great no pressure salesman. We have dealt with him in the past. Hes very honest and upfront. Toyota also has a great service program! Super pleased with our purchase! We will be back!
Coad Toyota is a great place for vehicular maintenance. The environment is very accommodating for customers waiting while vehicles are being serviced.
I have had nothing to say about all the Toyota dealers I have dealt with. Always in and out. No appointment, just show up. Here I had to get an appointment days away. Thats ok but when I showed up, a little early to my 1:30 appointment, they didnt even touch my truck until after 3:00. Im in for oil change and tire rotation. If they cant see me until 3:00 make my appointment at 3:00. It made me feel like my time was not important to them. People were nice but sitting for hours in their waiting room was not my ideal of a great afternoon.
Many issues with this place, it was not a happy experience at all. Only good thing out of the deal was the sales person Maria. The managers there are only good to you before you buy the vehicle, soon as you are signed up the mood changes....Vehicle did not have a oil change there I had to take it to my local Toyota dealer, then Coad paid them directly but still, who forgets to change the oil before the sale??2 days after purchasing my 2018 4runner I washed the vehicle and noticed the rear bumper was out of line a little. I followed the trim to the wheel well and noticed 3 DRYWALL screws holding that side of the bumper to the vehicle. I immediately reached out to Maria who was my salesperson (who was very helpful) Hoping since the vehicle was just purchased the Manager Jason would help and get this fixed the way it needed to be. Unfortunately he didnt think it was that important to make a customer happy and only offered to pay 500.00 towards the repair. (Which was only half)It took about 3 weeks to finally get the check after repeated emails/calls to the dealer.Fast forward another 2 weeks notice pink fluid on my garage floor.... I called Coad to let them know (since it was under their warranty my sales person said)Come to find out, Coad warranty does NOT cover that part. Thank god Toyota powertrain warranty covered it but is a water pump going out at 30k miles something to thank god about???.Then the biggest blessing of them all was being in a rear end collision that totaled this curse of a vehicle out. I got my money back and went to a total different dealer and bought a newer model.Now Jason and Jordan, since you were not helpful with the first time around you did not receive my 48,000$$ for the second purchase.Obviously others had good experiences here but mine ..... not so much. It was a total waste of time and headache.But Maria was good, hopefully she will leave and prosper somewhere else.
An A+ experience. No non-sense. Straight to the point. In and out. A really laid back, stress-free environment. Maria Moore was great to work with!
Great Service and a fast and easy buying experience! John Williams is knowledgeable about your needs.
BZ made the whole car shopping experience very easy (even though it is a crazy time to order right now) he didnt waste our time, he was very honest and kept us up to date on the car. The man that helped us with all the tech stuff was probably the nicest person I have ever dealt with. (I think his name was Rohan) and the sales manager was easy to talk with. I would definitely recommend them. I love my 4Runner!!! Thank you!
We purchased my GMC Terrain a few weeks ago with help from Darren and Vic, and overall the experience couldn’t have gone any better! Both Darren and Vic were very helpful to answer any questions we had and made the entire process go smoothly would definitely recommend them to anyone in search of a vehicle and will definitely be my go to dealer in the future!
They were courteous and very knowledgeable. They gave me the book value for my trade in. Mr. Curtis, Mr. Rogan, and Mr. Joseph went above and beyond. Buying a car is a daunting experience, but they made it as easy as possible. Thank you!
Was stressed about finding a car in such a short amount of time but found one I liked perfectly. Nick Curtis helped greatly. Thank you so much :)
I talked to Jordan Knott a salesman and he was very helpful .Thank you Jordan.
My wife and I were taking a trip to visit my family back home. She searched every car rental place here, but to no avail. So on a whim she called Coad Toyota, and found out they rented vehicles!! We were given a great vehicle to use for the weekend. Plus the rates were low.
This was the best car-buying experience I have ever had! My salesman, Vic Dana, was excellent to work with. He did not pressure me into anything and worked extremely hard for me to get a deal I was comfortable with. I was treated with respect from everyone at this dealership. If you are looking for a new or used vehicle, I highly recommend Coad Toyota of Paducah!
Great people. Ariel was awesome! She took the time to make sure we found the perfect vehicle and I could operate all the extras on it. There was no pressure to purchase and everyone we encountered was friendly. They made buying a new vehicle easy!
We took our Tundra there to have the Transmission serviced, Very friendly service, very comfortable waiting area, free coffee and snacks, Great Job Coad Toyota 👍❗Thank You ❗
Everyone was so helpful during the entire process. John and Maria worked extra hard to get the vehicle that we wanted. John was, and still is, available to answer any questions that we had. He went out of his way to ensure that we were and are still happy with our new vehicle. This was the easiest car purchase that I have ever made. I also feel like we were never pressured during any of the decisions that we made. Craig did an excellent job with the finance process and helped us to get an outstanding interest rate. I will definitely recommend this dealership to anyone that is searching for a new or used vehicle. We will be repeat buyers in the future!!
This is my second purchase at Coad Toyota (at 1st purchase it was Smith Toyota) and was fortunate enough to use Nick Curtis again as my consultant. I live in the Nashville area and drove 2 hrs one way because I had such a great experience the first time, I was just a happy the second trip. I bought both vehicles site unseen, I told Nick what I wanted and he made it happen. He is easy to reach and will respond with updates as needed. Robert in the financial department made this purchase easy and terms understandable. I truly recommend them for any car purchasing needs.
I took car in for a flat tire and showed up as mechanics were leaving for the day and one stayed behind to fix the tire. I was very grateful because I drove there on the spare 38 miles and was worried I got there too close to quitting time but they were great!!
Made a reservation online....dealership didnt seem to have gotten it. Waited 2 hours with no word about why it was taking so long. After two hours went up to service advisor and asked for status....said they were just printing up paperwork. But truck was in bay and apparently had been done for a while. I think they forgot we were waiting or forgot to notify us when it was done. Very disappointed in wasting so much time sitting around.
Just purchased 2021 Highlander from Nicholas McDowell at Coad Toyota in Paducah. Nick did a great job working with us to secure the Highlander with the options that we wanted at a reasonable purchase price and trade in value for our 2016 Highlander. Nick was very responsive to our calls and inquiries, and still is. Very low pressure environment- a vast improvement over the previous dealership!
This service is Impeccable. Reliable. Respectful. Timely. They call you by name and remember little things about you and your service. Great customer service.
Coad was very pleasant to work with. The scheduling of time allotment was great. They had me in right on the set time and out in a very reasonable time span. I would very much recommend them.
I called to ask questions regarding a Tacoma. Dealing with B.Z. was informative and easy. I purchased my 2021 Tacoma sight unseen within 2 hours. The whole process, from sale to finance with Craig was by far the smoothest vehicle purchase ever. I will definitely recommend Coad Toyota to my family and friends and use them for our future car purchases.
I had the best experience at Coad Toyota. When I went to their delearship, I already had my mind made up on another brand. But between Jordan Knott and Nick Curtis, they showed me a car that exceeded my expectations. From start to finish, this was the best car buying experience I had ever had. Once I picked my car, I was in and out within 2 hours!!! I would definitely recommend Coad Toyota to anyone looking. Just ask for Nick!
Excellent, top quality service. Always the best customer care, and workmanship.
We purchased a Toyota Highlander From Coad Toyota and were extremely satisfied with every aspect of the transaction from our salesman (Nicholas) to the Finance Department. All our questions were answered with out pressure to make the deal. We will definitely recommend this dealership to our family and friends.
We purchased a used Toyota Sequoia and our sales person John was very responsive and super helpful. We had a good experience. Overall everyone was easy to deal with.
Was traveling for work and had a nasty blowout on my Lexus. The service department was ready and willing to help, fit me right in, and was very accommodating.Thanks guys!
I want to give a Big Shout out to my salesman Nick Curtis and the rest of the staff at COAD TOYOTA ! Nick went out of his way from the first email from me inquiring about trading vehicles through the entire process making the deal that I needed to happen, even with me being out of town on a trip with my wife. All we had to do was come in sign the papers and leave in our new truck the transaction was seamless ! Nick and COAD will be my first stop for our next new vehicle believe me when I say Nick is there to take care of you. Thank you VeryMuch !!!
Nick Curtis and Robert were very professional and speedy when helping me purchase my new vehicle. I made a special trip just to visit their lot and was not at all disappointed.
Has been the best car buying experience that my wife and I have ever had from start to finish was smooth from John finding our suv and making that happen to Robert in finance doing all our paperwork and securing us a good loan. To Rogen for showing us all the features of our new C-HR.and the others behind the scenes that made our experience so great. We were treated with professionalism,kindness,and knowledge but most of all no pressure and hassle in our trading. If your looking for a new Toyota or used vehicle we highly recommend COAD TOYOTA!!!
Go see Maria Moore! She and Jonathan (I think is his name) work hard to get you in the vehicle you want! Would recommend them to anyone! I LOVE my new SUV! THANK YOU!
Shopping for a vehicle can be an inherently daunting task. The team at Coad Toyota in Paducah helped make it seamless as possible. From timely responses of internet inquiries to the finalization paperwork at the office, the team made sure all my needs were met without the pushiness found at some other dealerships.Thank you BZ and Robert for getting me into my Toyota. Looking forward to doing future business.
This is my first time purchasing a new car awesome experience David Lucas is awesome to work with Very professional and nice definitely would recommend them
Had truck towed there on May 4th due to problems with fuel delivery. Went there on May 28th to check on it since it had been over 3 weeks and nothing had been done. They fixed the problem the following week and I got to pick the truck up on June 3rd. They almost had my truck for one month just to clean the fuel system and replace a fuel pump.EDIT: Truck wouldnt start this morning, same problem it had before even going in.
Coad Toyota goes above and beyond to make sure my new Camry is serviced on time, quickly, and when it is convenient for my busy schedule. The sales staff and service staff give me confidence that they are looking out for the best for me, as a valued customer.
Brought my car in to have some extended warranty work done and Ashley was a joy to work with! She called me almost everyday if not every other to keep me informed of the process and even went above and beyond to gather things out of my car that I needed and forgot. Her customer service exceeded any expectations we could of had! Thank you!Jim and Summer Anderson
Fine people good prices.Pleasant.
This was the best and easiest car buying experience at a dealership weve ever had. They gave us a great value for our trade. We love our car. Our salesman actually suggested this car based on our criteria. So easy. He hit the nail on the head. Talk to John Williams. No pressure and very helpful. We recommend this salesman and dealership.
John Williams and Rogan Taylor were incredibly helpful and friendly when I was searching for, and eventually bought a 2021 RAV4!
Overall excellent car buying experience. Everything you could really ask for in a sale: Professional, well priced and they did everything they promised on time. Would consider buying again.
I bought a car from here In January 2021, originally when I went to test drive the car there was no problems maintenance or looks wise, the following day after I signed papers for the car I went to go drive my new car off the lot and saw that I now had a broken windshield that I was not told about. I had left my work shift to go get my windshield replaced the following week and when I came to get my car back from the appointment the windshield had not been fixed. I called SEVERAL times to the office and asked what they could do for me in light of them not keeping to their word about taking care of my windshield and refunds from my previous car etc. I still have not heard anything from them over two months later.Not only have I lost work wages from being reassured my problem would be fixed but I was not communicated with about a new condition of my car that happened. ((by chance to be the night before I bought it)I now have to pay over $300 for a new windshield that shouldn’t have been a problem from the start ) Nor has anyone communicated with me about my previous loans on my trade in being refunded for over two months. Over two months without a refund of my previous car payment (that I traded in). Overall I feel like the service was not good at all and the communication and resolutions I’ve tried to ask for have not been answered at all and I’m very dissatisfied and disappointed in my purchase with this company.
I had a great experience buying a car at Coad Toyota. Vic Dana was efficient, knowledgeable and helpful. Go see him for your next car purchase. He even indulged me with a large, red, Christmas bow on the hood of the car! The finance manager was equally helpful and the delivery experience was like a good fantasy dream. Thank you!
They were Amazing and everyone was sooo nice and sooo Helpful... They looked for the Highlander I thought I wanted but someone always got it before us but I talked to them again changed it up and they found the car I wanted last year from the beginning... love love it . I will always go to Coads because they treat you like family . When you want a car Ask for Maria . She is Amazing.
Nick and the Coad team were excellent to work with.
Nick Curtis was great to work with, I hate to even call him a salesman. HE anticipated our needs, searched other dealers for the vehicle with the options my wife wanted, and was very reasonable about my trade in value (which I bought from there when it was Mike Smiths Toyota), he was very fair on the purchase price, etc. Mike Smith and I were close friends, Mike turned that into one of the top Toyota dealerships in the nation. With folks like Nick, Mikes legacy is carrying on.
I recently purchased a vehicle and I was impressed by the courtesy and efficiency with which the business is run. I made an appt to test drive a car and the salesman I had been in contact with was unable to make the appt but had spoken with another salesman and he was waiting when I got to the dealership to help me. Everyone was knowledgeable about their job/function and I was in and out with the vehicle I wanted in record time. Great place to buy a car/truck!
The people Ive had to deal with were very professional and informative in what was going to take place. I have been very satisfied with everyone Ive dealt with. Thank you all.
I had a great experience at Coad Toyota Paducah. I was interested in a used Rav4 and my salesman, Vic, was very professional and polite. Not one time did I ever feel pressured through the whole car buying process. They worked to get me the lowest APR & I was happy with the outcome. Craig was also a pleasure to work with when it came time to do the paperwork. I’m extremely pleased with my Rav4 and would definitely recommend Coad Toyota Paducah.
We have owned three Toyota vehicles and bought two of them at the Paducah Toyota dealership. We went to Coad Paducah intending to buy a 2020 gas engine Highlander. Our salesman, Dave Lucas, asked if we would consider a hybrid. After driving the hybrid Highlander, we were impressed by how it comfortable it rode and handled. Dave was able to locate a vehicle at another dealership with our preferred color and equipment. We soon came to an agreement of the price of the Highlander and our vehicle trade. The vehicle was at Coad the next afternoon and we took possession the next day. It was a good buying experience. We highly recommend Toyota, Coad Paducah, and Dave Lucas as a salesperson.
Kudos to Ashley Morris and the staff at Mike Smith Toyota for making my car buying experience second to none! Ashley and the staff at Mike Smith Toyota were incredibly helpful (and patient with me) throughout the entire process. Moreover, they were completely transparent with me about the value of my trade-in and worked incredibly hard to get me the best price, interest rate, and payment. In short, this was a truly enjoyable experience, and I am grateful that I had the pleasure of working with such a personable and professional team. If you are looking to buy a new (or used) vehicle, go no further than Ashley Morris and the team at Mike Smith Toyota!
We brought a 2021 Tacoma from the dealership in Paducah. I was a bit apprehensive because its been quite a while since I bought a new car and wasnt looking forward to the haggling and back and forth. Dave Lucas was the sales guy who stepped up when I came through the door. Very easy to work with! They didnt really have any trucks on the lot (high demand) but he was quick to find one that could be transported over. Negotiating was a breeze and got to an acceptable price quickly. Dealership and service seems top notch!
I had such a great car buying experience here. From sales to service it was well done and customer focused! I would recommend this dealership to everyone! Scott Harris, the sales manager, worked hard to make it a convenient and fun experience. Fantastic job all the way around and a class act!
The service reception guy, Donnie, was very pleasant and helpful. It was 4:30 and very close to closing time. The A/C had been acting up all day from our drive from Kansas City. We were spending the night before completing our trip home to Atlanta the next day so it was urgent to get it fixed if we could. They evacuated and recharged the A/C system and we were out the door by 5pm. Wonderful service and caring from all involved.
Maria Moore was very helpful and nice, this is a great place to buy a car.
Service is typically fast, same price for synthetic oil change as non-dealer oil change service and Ive found they sell genuine Toyota parts, some cheaper or same price as after market but of course Toyota quality. Friendly staff too! Wish they had not done away with the Toyota swag when purchased the location in favor of....art decor pieces
Above and beyond service!!! My 2006 Tacoma broke down late Friday night recently near Benton KY on a trip from Dallas to Louisville moving my son and family. It was towed it to Coad Toyota late that night. Zach from service desk called early Saturday morning to say they had a full schedule of service appointments already and a reduced staff due to it being the weekend. I was going to have to stay in hotels until Monday before they could get to it. This was going to cause immense problems for me and others. Instead, they diverted master technician Adam to my problems who quickly discovered my alternator had failed leading to additional problems with the battery. A few phone calls later they found an available part locally and got on the repairs immediately. By 1:00 PM Saturday it was fully repaired, I was back on the road, and made my schedule rendezvous in Louisville on time! Coad Toyota, Zach, and Adam went out of their way to help a stranger (and former Paducah resident) when I was really in trouble. It was WAY above and beyond the call and I am indebted to them for their service. You need service, you need a Toyota? YOU NEED COAD!!!
Nick C. At Coad Toyota helped me find exactly what I was looking for. He went over and beyond and provided amazing customer service. Coad Toyota made my whole shopping experience easy and seamless. Highly recommended them!
Theres no other way to put it than to say I had a 5-Star experience working with Jonathan, Scott, and Craig! They went above and beyong to get me the vehicle I wanted! I love my 2021 Highlander! Thank you!
My son Jay lost his vehicle in the Nashville tornado. We were pleased to find a certified vehicle online at Coad of Paducah. We first had the privilege of working with Nick Curtis who was very courteous and helpful. The following day, John Williams assisted us in Nick’s absence. We cannot say enough about the incredible customer service we received from both Nick and John! They were extremely friendly, knowledgeable and professional. We were excited to make a purchase and then work with Robert Joseph to finance the vehicle. We give the Coad Team five stars, and wish we could add a few more stars!
Contact Nick Curtis at COAD to buy your next vehicle! He is friendly, knowledgeable and is a no hassle sales associate. Drove 2 hours to look at my car and chose to buy it because of the excellent service I received! Thanks Nick!
Love camrys
There’s a reason they don’t allow Facebook reviews on their page. You find out how trustworthy a company is when there’s a problem. In this case, if you have a problem they are great at avoiding responsibility.
I bought my first car here and I had a great experience. John Williams was my salesmen and he couldn’t have been better! He did absolutely everything he could to make sure that all of my questions were answered and that I was getting the very best deal. But it didn’t just end after I drove off the lot in my new car, he has followed up with me to answer any further questions and to make sure that I was completely satisfied with my purchase. Craig Hughes did all of my financing and he worked 2 days to make sure that I was getting the best deal on my car and that I was completely comfortable with everything. The entire atmosphere was comfortable and inviting. My parents have purchased multiple vehicles from this dealership so when I was ready to buy my first car I knew exactly where I wanted to buy it from!
The team at Coad Toyota went above and beyond to make sure we had a great buying experience. They stayed late and extended their hours so I had time to come from out of town. Their pricing was better than anybody we could find in the Midwest. I would recommend them to anybody interested in a Toyota. BZ went above and beyond and was a pleasure to work with.
I will be back and will send everyone looking for a vehicle to you guys. Best experience buying a car and Nicholas McDowell is the best salesman you can get. Told him what I needed to stay around with price and the features I would like. He got the car with exactly all of that. Couldn’t be happier with my Camry!! Nicholas is the one to see. He went from my salesman to a buddy by the time I took the car home.
Great dealership great people easy to work with and will do just about any thing to help would highly recommend to any one ask for Nick McDowell he is Great! He helped me get in my 21 tundra
My car was 12 years old and I went to Coad Paducah just to take a look around. Jonathan Howard helped me with no pressure at all. Wasn’t sure what I wanted so he picked out three different options to test drive and worked very hard to find the car I wanted with the options I wanted. I felt like I was able to make a fair deal with them. First time purchase from that dealership. Very pleased to buy local.
As always, the staff are friendly and informative. The service department always does a great job. Wouldn’t take my car anywhere else.
I havent bought any Trucks or Cars there yet .But service department is very good.I hope they remain so!!!
My sister needed a new car, but also needed help with the process. I live in Alaska, so I called Nick Curtis at Coad to solicit some help. He personally handled every detail of the transaction, start to finish. He went above and beyond to ensure that my Sister had a very pleasant experience. That’s the reason my family has purchased 7 vehicles from this dealership; besides great prices. Many thanks Nick! Another job well done!
Wanted to say thanks to Rogan our salesman. He was very personable and took time to make sure all our paperwork was in order. Had some time waiting on finance and had conversations with all the staff, they stayed late to make sure we got all questions answered and got the best deal. Everyone was helpful would deal again.
Great Facility, Friendly Employees, Good Service!
Smooth and very pleasant experience with trading and purchasing new truck! Thank John Williams and everyone at Coad Toyota in Paducah.
I actually didn’t know what to expect after Mike Smith Toyota was purchased by Coad Toyota . However I was greeted with a very friendly atmosphere with Coad and also a lot of the friendly faces that I recognized from doing previous business here in the past. My salesman was B.Z. Duwe and he is a trooper! He worked with me off and on for a couple weeks on the purchase of my new 2020 Camry with the utmost patience and kindness. I felt I was well taken care of and will be in the future if any problems do arise. I appreciate his persistence in helping me get my car!
We had a wonderful experience while searching and purchasing a vehicle from Coad Toyota Paducah. Everyone was friendly and professional. BZ took excellent care of us and found the vehicle we had been searching for. I would highly recommend this dealership to anyone looking to purchase a new or used vehicle.
I would like to take this opportunity to comment on the exceptional customer service provided to us by the parts and service managers at the Paducah dealership. We purchased our Toyota Avalon in 2012. We have had no problems until recently when a problem occurred that could have very easily been dismissed by Coad as thats your problem . Both of these gentlemen have far exceeded our expectations in helping solve the problem. I personally have never experienced a more helpful and concerned business experience. I would highly recommended Coad Toyota to anyone and will not hesitate to make my next automobile purchase from them.
They made the car buying process so easy and personable. Second time I bought a vehicle from BZ.
PERFECT, IS THE WORD I USE ABSOLUTELY SATISFIED 100%
My husband and I recently purchased a new vehicle from this dealership and the service was wonderful! Our salesman, John, was very kind and quick to follow up with us regarding questions we had, but was not pushy at all. The finance manager, Craig, had most of the paperwork ready when we arrived and made the process quick and painless, while being very transparent and making sure we understood all of the details. We felt well taken care of and absolutely love our new car! Overall a wonderful experience!
Recently purchased a new vehicle from Coad and had a great experience. I had gone to my local dealership and tried to purchase a new car there but they wanted to offer me way less for my trade, and although we just needed to meet in the middle - around $500 - they wouldnt budge. Until I left. I cant stand the car buying process, especially when salesmen try to haggle like that. I called Coad instead and talked with Ashley Miller. I told her what vehicle and features I wanted, sent her photos of my trade, and within 30 minutes she had called back, found the vehicle I wanted, and given me an offer that hands-down beat my local dealer. It was so nice for them to not haggle, not pressure, and how sweet Ashley was the entire time. I was able to give most of my info over the phone so when I went to pick up my car, I just has to test drive it and sign papers. It was a quick and smooth process, and Im so grateful for that! Thank you Coad and Ashley!!
My wife and I bought a 2018 Toyota Camry from Coad Paducah. Everyone was pleasant to work with and the Camry was as advertised except for the mileage. There were some additional miles that had been added to the car between the time the car was entered into the website and we purchased it. Coad accepted it was their mistake and will make sure the postings are updated. I still received a good deal and I would recommend Coad Paducah.