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Ozark Mountain Granite Co
6001 N 21st St, Ozark, MO 65721, United States
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Ozark Mountain Granite Co
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Ra
Review №1

I had a great experience here! Marianne was professional and flexible with my requests. I wanted to rework a built in desk space in my home. She let me talk with Scott who actually works with the materials and he had some recommendations that worked out beautifully. I love how the quartz top looks and feels. When I decide to replace my kitchen countertops, I will use Ozark Mountain Granite for that project as well. You have won a loyal customer with your great customer service!

Ka
Review №2

Sales staff was accommodating. We were very disappointed that our granite piece came without the section we requested. We paid $1000 extra because we wanted the design to be on our counter and we were assured there should be no problem with that request. However, when installed, the only chunk cut out was that very decorative piece. The gentleman that made the template and installers were very polite and professional. We are just sad that we spent hundreds of extra dollars for nothing.

Ka
Review №3

Can’t say enough good things about this company. Employees super helpful in store and quick to respond over phone and email. Prices better than a few other places I got quotes. Install date sooner than elsewhere (and they actually even installed about a week earlier than their estimate). 3 guys who came to install were friendly and quick and my granite countertops look SO good, can barely see the seams (and they cleaned dust and whatnot after).

Ti
Review №4

OMG gave us a true OMG moment that has lasted since they delivered our beautiful perfect fitting quartz counter tops! They went out of their way to get them here for us and and we HIGHLY recommend them for your custom stone needs! Thank you Ozark Mountain staff especially Chad!

Je
Review №5

OMG....did a EXCELLENT JOB from beginning to end. MaryAnn was very helpful in the ordering of granite process. The gentleman who did the measurements was very friendly and offered alot of info on caring for my granite. The installers were very friendly and did an excellent job setting and cleaning my granite. I couldnt be more pleased and would recommend them to anyone!

Br
Review №6

Very pleased will all aspects of our experience. Every employee we spoke with was extremely helpful. We needed a large slab of granite - they went out of their way to find a large slap in the color we wanted in order to keep the project affordable. The installed product is beautiful. I highly recommend and will use again.

An
Review №7

Holy cow, talk about an environment filled with helpful people and quality products. I had a remodel project with a lot of granite and sinks that needed replaced. Marianne and the team at OMG were nothing other than helpful and kind. They didnt have the granite I had in mind but did everything they could to get it shipped to their facility in a timely manner. As someone who didnt know much about granite and sinks, they made sure to answer any questions I had and keep me updated with the process. Would 100% be comfortable recommending this company to any contractor or person like me who doesnt know anything about the industry. The aftermath of the whole process resulted in a stone that matched perfectly to the image I had in my mind. They went above and beyond to make sure I was happy and more importantly my wife was happy.

Ja
Review №8

They answered all my questions quickly and in detail. Our build took longer than anticipated so template and install date of granite was rescheduled several times - not in any way their fault and they were very patient with us through all the rescheduling. Love the final product. Very reasonable cost all around. Would definitely use them again and highly recommend.

Vi
Review №9

Very friendly, yet professional. I would highly recommend doing business here with Marianne.

Jo
Review №10

Max and Tim did an amazing job of installation. They were knowledgeable, experienced and skilled. Jacob put the finishing touches on the stone, and instructed us on how care for it. Gay Beckler’s attention for detail guided us through the process from beginning to end.

Sa
Review №11

Everyone at OMG was amazing through this whole process!! Marianne made everything so easy and made sure we got what we wanted!! My husband and I would definitely recommend OMG for your granite needs!!

An
Review №12

We love our new granite counter top. I want to give a big THANK YOU, for the guys that came to install the counter top and under mount sink. They did a great job, very detailed and professional..... Job well done!

Cl
Review №13

There is no granite company in the surrounding area that has better customer service, professionalism and work quality than this company. I’ve never met the owner, Chad, but I can tell you that his relationship with his customers is 100%. He went above and beyond to make sure we were happy. The cuts in the granite look neat and clean! The quality of my granite modification is excellent and professional.This experience exceeded my expectations. I’ve used other granite companies in the area and this one has been my favorite. Done right the first time and will continue to use them in the future. Thank you Ozark Mountain Granite!!

Mc
Review №14

Amazing! The people here are delightful and kind they dont push you on a sale they try thier best to find you what you want and need to make your home or business look fantastic truly a great place to go 😀 and the inside will leave you speechless i promise you

Tr
Review №15

Great prices. Excellent service. Beautiful work.

Au
Review №16

Great prices with an even better staff. I was very pleased from day 1 to when the tops were installed! OMG was a huge part of my remodel. Highly recommend!

Ky
Review №17

We are so happy with our new kitchen countertops! We had a wonderful, positive experience throughout the entire process. We went to OMG first due to how many great reviews they had. Marianne gave us estimates for a few that we liked and answered every question we had. I did not feel pressured at all to buy anything out of our budget and she actually waited until we pointed out one we liked to tell us it was one on sale! She was also very prompt to email back everytime. Everyone that came to the house was professional and we will definitely recommend them to everyone!

al
Review №18

Ozark Mountain Granite did an outstanding job on my kitchen counter. The sales staff was friendly, knowledgeable and generous with their time. Production was ahead of schedule and they made sure I was informed at all times awaiting the installation. The installation team was meticulous and unhurried. They took great care with each piece and each step of the job. I had definite ideas of how I wanted the work to go in and they nailed it.Thank you to the entire staff.

Ca
Review №19

We werent treated particularly well by the person who gave us our estimate and the estimate we received was devoid of details that explained the pricing. It just had a price, thats it.The woman we dealt with offered very little assistance, we had to ask specific questions in order to get any information (pricing, lead time for installation, what cuts are included, what additional concerns we should keep in mind, how to compare granite versus quartz, etc...). She seemed annoyed by us. Im unsure what about us was so bothersome, but my suspicion is that it had to do with us wearing masks (We were the only people in there wearing masks.) In any case, it was poor customer service.As for the estimate we received, wed requested pricing for 3 different quartz options, each with and without the backsplash, but only got pricing for 2 quartz options with backsplash and were told that without the backsplash it would be a few hundred dollars less. The prices she gave were also incredibly high based on the square footage we need and the price per square foot we were told (no pricing was listed on the samples, the employee told us ranges for the quartz we picked). The estimate had no breakdown showing what made up the total, so I have no idea what additional charges made up the costs.Im happy this happened before we chose a company to work with. Weve choosen to work with a different company who carries the same products, treated us much more professionally, gave us a detailed estimate with appropriate cost breakdown.I do think this place has a beautiful showroom and a good selection. Obviously, others have had good experiences with this business (the good reviews we read were why we chose to look into them). Unfortunately, our experience was lacking.

Ja
Review №20

Marianne went above and beyond on our project With her help in using remnants, we were able to do our whole house in granite vs a mixture of granite and cultured marble.the installers worked cleanly and with perfection during installation too. I would recommend them to anyone looking.

Pa
Review №21

100% satisfied with our experience! Everyone we had contact with was very knowledgeable and professional. All appointment schedules were kept. We were called to remind us of our appointments for card board template and installation. They called again on the day they were coming. Great price, great installation! Highly recommended!

Sc
Review №22

I recently built a new home and Ozark Mountain Granite Co did an amazing job. From the very visit day that we stepped into the showroom just looking for the color of granite, the staff was kind and very helpful. After the granite was ordered they company was accommodating by working around the scheduled cabinet install to make sure it was done timely. I would definitely recommend them for any granite need.

Li
Review №23

I would recommend Ozark Mountain Granite to anyone!Their customer service is exceptional!From the time of choosing our countertops, to having them installed, the entire staff was always very professional, knowledgeable and patient.

Ro
Review №24

Very nice showroom and great prices. We had Lisa help us and couldnt ask for a better salesperson. She made the purchase very easy and stayed in contact with us through the whole process. The guy who measured and installed the granite was great also. I would say the company as a whole went above and beyond to give us what we wanted. We couldnt be more satisfied!

Re
Review №25

Oh my goodness! Everyone from sales to installation has been amazing. We love our countertops.We just couldn’t be happier. This has been the smoothest process we have had for anything in this house.Thank You All So Very Much!!!👍😁👏🙋🏻Reba,Ava, MO

Je
Review №26

Ozark Mountain Granite was great to work with. We shopped around and priced other competitors and Ozark Mountain Granite had the best price and the customer service we received was top notch and unmatched. Ozark Mountain Granite was very easy to work with and they wanted to make sure we were happy with the stone and the placement of the stone as it was being installed. We love how the addition of granite countertops has improved the overall look and increased the value of our home. We would be more than happy to refer any friends and family to Ozark Mountain Granite as they will not be disappointed.

ja
Review №27

Awesome company that does great work! I have used them for so many kitchens and have always been happy!

St
Review №28

We have used them with 3 houses and have not been disappointed! They are easy to work with and do what they say.. Hopefully we are in our forever home but if not we will use them again!!

Ed
Review №29

Ozark Mountain Granite has the nicest showroom and the friendliest, professional sales people that I have found, along with a great selection. My person I worked with was Lisa and she is excellent at her job. I would highly recommend them to everyone. They did all of the granite work in my office area and kitchen area at my business. I will have them help me with my kitchen remodel next. A Great Experience dealing with all of them!!!!!!!!!!

Ma
Review №30

From start to finish they were fantastic, quote to finished product I would highly recommend this team for your home improvement. They have a great selection of stone and samples and all the information you could want. The install team were on time and very polite, they walked me through the process and were done in no time.

Jo
Review №31

Our experience with the selection of our granite and the installation process went flawlessly. The installation team did their work professionally and left our home clean and with a gorgeous new kitchen counters!

Je
Review №32

Our sales person, Lisa, was knowledgeable and super helpful! We made several trips to visit the showroom and each time were welcomed with courteous staff and they always had our information from past visits. We were shown several options that would fit our space design and once the decision was made we were invited to come out to template the pieces we chose for the perfect amount of wow factor! Highly Recommend!

Ji
Review №33

Every phase of the granite installation for my kitchen remodel was perfect. Lisa assisted me in choosing a piece of granite to match my cabinet style and color. She was very easy to work with and was very in the know! I want to do another remodel just so I can work with her again...The template was created and the granite countertop was delivered precisely on the schedule we determined when I made the purchase (this means a lot to me). I cannot say enough good things about my experience at Ozark Mountain Granite. I will be returning for my next kitchen remodel project!

B
Review №34

Thanks OMG for a great experience! When remodeling our kitchen, Lisa was so helpful finding what I was looking for and patient as we had to postpone installation a couple times. Max was very thorough when he came to template and went over exactly what we wanted and answered all of our questions. And the installation was excellent -- the seams are almost invisible! Thanks again!

Th
Review №35

We had a Ozark Mountain Granite install granite throughout our entire home. The sales staff was knowledgeable, courteous and very helpful. Selection of granite was excellent. The granite we chose this expertly cut, finished and installed. Were very pleased that would not hesitate to use Ozark Mountain Granite again!

Ci
Review №36

Ozark Mountain Granite staff were very professional and did an excellent job for me. They were extremely patient during the search phase for the product that I desired. Thanks for being wonderful!!

Ry
Review №37

The staff at Ozark Mountain Granite was great to work with! Lisa was amazing and very helpful! The installers were very professional, timely, and courteous. It was a very positive experience and would highly recommend over any other granite company in the Springfield and Ozark area!

De
Review №38

Our whole house was granite and tile from Ozark Mountain and we continually had compliments from everyone that came to visit. Lisa picked out colors of grout to match paint and tile. We were very happy and the couple that purchased the house this spring said the interior was stunning and the minute they opened the front door they were sold.

Do
Review №39

Pleased with the Service. Very professional and timely manner. Would recommend this business anytime. Wil use them again. Lisa was great help and bent over backwards to make sure everything was done properly. Even when I had to order more product. Great help. Installation people were very good. Fast and done properly. Looks great.

Li
Review №40

In my 25+ years in the construction industry, I have used Ozark Mountain Granite many times professionally as well as personally.The jobs have always been flawless and impeccable. I would never risk using another fabricator.

Mi
Review №41

We have used two other granite companies in this area and came to Ozark Mountain Granite for this build. Working with Marianne and the others has been easy and the workmanship is top notch. I would highly recommend Ozark Mountain Granite for your project! Great value!

Ro
Review №42

Marianne went above and beyond to ensure that our client got exactly what she was looking for. Chad and the installers are true professionals!Insightful, professional and quality at a great value!!

Co
Review №43

The staff at Ozark Mountain Granite were amazing. They were very professional from helping us select the perfect choice for counter tops to installation. Every detail was covered and in the time frame that we had discussed. I would highly recommend them.

CH
Review №44

Great job Ozark Mountain Granite. Our kitchen is transformed, it came out better than expected. We are very pleased with the service from beginning to end. We look forward to doing our bathrooms next.

Go
Review №45

In the process of finishing up as we speak. Granite countertop looks great. Very smooth process. Marianne, Chad and Tim are exceptional to say the least. Great work and very satisfied.

Pe
Review №46

Always an awesome experience at Ozark Mountain Granite! Lisa is always very helpful and always does everything she can to provide the best customer service to our clients! We would highly recommend this business for all your countertop needs!

Gr
Review №47

Thank you, Lisa and all Ozark Mountain Granite team members who were involved in replacing my old, dated, and bland laminate countertops with a fresh, updated and amazing look that only new granite countertops can offer. Despite much concern (namely the color matching), the kitchen rehab turned out much better than I could have ever imagined. Thank you for your time, professionalism, and patience in answering all my questions. My first guests to see the updates kitchen were extremely impressed, to say the least! If you are a home or business owner seeking a dependable and trustworthy granite fabricator, don’t hesitate to contact Ozark Mountain Granite. One last note, they do have quite an impressive showroom!

Co
Review №48

They did amazing job. Starting from the sales person, sold me the best deal, and of course installers did a great job, i am very pleased with my purchase at Ozark Granite, i have sent people to your way already.

Ha
Review №49

We are building a new home and wanted to take a look at this company for doing some of our work. The first time we visited this business, we ended up purchasing a faucet (on sale) from one of their showrooms. The lady assured us the faucet was brand new and worked great! We got it home, and the faucet was locked up and absolutely trash. We had a plumber, and a brand specialist look at it to try to fix it. I called the company to explain our visit and purchase and they said bring it on back, and they will credit us. We live 2 hours away but visit the area from time to time. So we brought the faucet back. And they would not credit us, even store credit. The owner got very rude with me, horrible customer service!They did not care one bit that we just might have been a very valuable customer to them as we are building our new home.

Ly
Review №50

Great prices, huge selection, and the nicest installers around. We made several changes and Marianne was very understanding and helpful.

Ca
Review №51

Great company to work with! Lisa was easy to talk to, always answered my calls and provided great customer service. Install was easy and Im pleased with my new countertops!

Wa
Review №52

Cut a small bathroom counter top for me from a template, no drawing. Even cut the back splashes to match. Overall, happy with the quality and price. Thanks again!

Ji
Review №53

We recently remodeled both of our bathrooms using Ozark Mountain Granite for our granite countertops and sinks. Service and installation were both exceptional. We highly recommend.

Gi
Review №54

Ive enjoyed working with OMG for several years. They have always been responsive and customer service oriented, great selection and competitive pricing. Highly recommended!

Da
Review №55

Ozark Mountain Granite did an amazing job from start to finish. Extremely happy with the way our countertops turned out. It was also nice to learn that the company is owned by a fellow veteran. Highly recommend them if you are considering new countertops.

Ch
Review №56

In 2008 I built a new home in the Shell Knob area. I used OMG for the entire home for my granite needs. There was a kitchen with an island and several baths. Lisa was extremely helpful throughout the process which was not easy since I lived in Denver full time. I have several other friends who used my same builder and OMG who loved their service. Almost ten years later it all still looks great!

Me
Review №57

I had a great experience with Lisa and the installation team. My counters are beautiful and we will enjoy them for years to come!

Ka
Review №58

Great customer service! Excellent product...we are very happy with our beautiful granite counters! Thank you so much!

Li
Review №59

Lisa Bracy was terrific as my salesperson! She took her time and walked my through every step of picking out tile for my kitchen, bathrooms, entryway and laundry room. I will recommend Ozark Mountain Granite to all my family and friends!!

Ja
Review №60

OMG provided an excellent experience for our kitchen remodel. Their staff was extremely professional throughout the process and provided excellent customer service. We have received countless compliments on our countertops and are glad to recommend OMG to our friends and family.

Ja
Review №61

OMG! The Ozark Mountain Granite acronym is fitting, as everything was installed ahead of schedule and of exceptional quality. I would recommend them for all of your counter top needs!

Tr
Review №62

Ozark Mountain Granite did a great job with our new granite countertops. From Marianne who helped me through the process of choosing my granite at a price that fit in our budget to the guys that measured and installed our new countertops - they were all great! I would definitely recommend them!!

ro
Review №63

What’s not to like from choosing the right stone and sink to scheduling measurements as well as perfect installation smooth as butter . And at a very reasonable price . Thank you Marianne for making it easy !

Mi
Review №64

We talked with other companies, but Ozark Mtn Granite far exceeded the professionalism and experience of anyone else in the market. We were thrilled with their work and follow up care.

Jo
Review №65

Ozark Mountain just completed our granite for our kitchen remodel! We are thrilled with the end results! From the time we walked into the showroom and met Maryanne we knew we had picked the right granite company! Maryanne was not only very knowledgable but was very patient with our zillion questions!OMG kept every promise to us and installed our granite when they said they would! The installers were excellent and made sure our granite was installed properly with a minimal amount of dust! Even though the weather turned ugly with rain and 20 degrees outside the installers kept going to finish the project as promised!We were also impressed that the owner met with us to make sure that our granite was installed to our wishes and helped us map out our granite with the templets that had been previously done!We HIGHLY recommend Ozark Mountain Granite and commend them for the masterpiece they made for our kitchen! Thanks for a job well done!

Do
Review №66

Excellent Company!! Very helpful and professional!!

Ma
Review №67

Denny diagnosed our granite problem and sent out skilled workers who promptly set about restoring our countertop to its original beauty. We are very pleased with the result and highly recommend ozark mountain granite company.

Da
Review №68

Ozark Mountain Granite was amazing! I highly recommend them!

ka
Review №69

Fabulous customer service ... Lisa is an absolute pleasure to work with and will certainly do whatever it takes to get the job done .

Kr
Review №70

Very pleased with the work done. They were easy to work with from start to finish and completed the job ahead of time.

Ju
Review №71

OMG was great to work with and their product was outstanding. Thank you OMG!!

Ca
Review №72

I had Ozark Mountain Granite install quartz countertops in my home and they did a beautiful job! They are perfectionists--highly recommend.

Ci
Review №73

I chose OMG for their proven workmanship and their many years of experience. I highly recommend them!!!

An
Review №74

Ozark Mountain Granite did a fabulous job on our counter tops! Years later it still looks great!

Ki
Review №75

Being in cabinet sales I know my customers will be well taken care of when I send them to Ozark Mt. Granite.

Da
Review №76

Been going to Ozark Mountain Granite for years now and I wouldnt go any where else to get counter tops! Love working with Lisa Bracy.

Ja
Review №77

Have worked with Denny, Lisa, and the OMG crew on countless projects over the years, and their impeccable service and craftsmanship are unparalleled! Great work AND great people.

Tr
Review №78

Great experience !Thanks

De
Review №79

Very professional, quality work, installers were great. I have used Ozark Mountain Granite and Tile Company several times, never any problems.

Ne
Review №80

Have used Ozark Mountain Granite for years, and always happy with the quality and service.

Al
Review №81

Awesome quality work done! Very friendly & professional staff!

Li
Review №82

Great service great product!

ki
Review №83

Ive worked with Avanzare for 10 months now, and Ozark mountain always helps us out!!

ni
Review №84

Great service and very pleased!!!

Ky
Review №85

Excellent service!

Information
88 Photos
85 Comments
4.9 Rating
  • Address:6001 N 21st St, Ozark, MO 65721, United States
  • Site:http://ozarkmountaingraniteandtile.com/
  • Phone:+1 417-581-4600
Categories
  • Granite supplier
  • Countertop store
  • Tile store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
From the business
  • Identifies as veteran-led:Yes
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