One of the tires on my wifes car had been losing air at an ever increasing pace over the span of a few weeks, but it hadnt been a real problem until recently. I brought the car in at the end of the day without an appointment, and the guys at Big Brand Tire were able to somehow squeeze me in. Not only did they then find and fix the issue (not one but TWO nails in my tire), but they did it within an hour during a very busy day, and they did it for FREE!I am SO impressed! Ill definitely be returning to Big Brand for any tire issues I have in the future, and will be telling my friends.Thanks so much, Big Brand Tire & Service!
I don’t do reviews but I had to do one for Big Brand! If you’re looking for good pricing and good customer service Big brand is the way to go. When you go in ask for Oscar. The dude was such a big help he did not oversell me on anything. He explained what I needed and gave me a fair price. Don’t hesitate to come here
I went to get new tires and was helped by Oscar. Oscar not only gave me the best price which is much much less than their competitors, he also gave me several choices and advise on other services. He treated me like a valued loyal customer even if this is my first time here. Repair was started and completed as promised. I am very satisfied and will not hesitate to call if I need their services in the future.
Excellent work! They gave me a estimated time of completion and did the work before the deadline. I was very impressed with this company.
I recommend everyone to Big Brand Tire for my oil and tire changes. Very friendly, amazing customer care, they will make it right for you. Oscar let me know of an issue that happened and made it right for me. 5/5 Stars.
I went into big brand a few days ago for a new tire and a few complications ended up arising with it and I honestly thought my bad day was only getting worse but then Oscar really helped me through it all. He made me feel appreciated and did everything he could to make my experience there great. He really went above and beyond for me and I really appreciated his positive attitude the whole time.
I was very upset with the one who said Ive fixed youre flat tire No charge! Wow great! NO3 hours later I was stranded with another flat same tire. The plug job popped back out!! So annoying. Then I call and they said bring the car back!! Seriously!😕 How was that going to happen with My Flat Tire!!?? I will never use this tire place again
Great customer service! They made sure to keep us updated along the way while they had our truck for 2 weeks.
I always take my vehicles and recommend my friends they really do good work and the service
Its my second visit today.My first visit, I brought my car in with flat tire. They took care of it very kindly and quickly, even it was free service(though I didnt buy the tire there). So, I decided to go back for tire purchase.Luis, who helped me today is amazing!He is very friendly and helpful, explained me all pros and cons about tires and service. Estimate time is very accurate, and waiting room is very clean and comfortable, follow COVIDy protocol very well.Highly recommended!!!!
They take the time to do things right. Both Luises were polite and helpful and helped me right away. I liked the app booking system, even though it didnt work correctly. Thanks! Ill be back.
I went in last minute to get a nail removed in one of my tires. When I arrived, there were a lot of people waiting so I was skeptical in stopping by since I didn’t have the time to wait. However, I’m so happy I did stop! The service reps were very polite & took my car in right away. I also thought they were going to try to up sell me more services than the nail issue, but they didn’t. They just gladly took the nail out and patched it up and sent me on my way! I didn’t even have to pay them a cent!! They wore masks at all times, they had excellent customer service, and based on the service I received I’m definitely coming back to buy my tires there.
Big Brand tires in Oxnard, friendly, very helpful and reasonable price! Big brand has taken care of my cars for over 10 years. I always bring my cars for services compare to dealer prices. Thank you very much for your hard work!AgMilitary Veteran
Im not one to leave reviews, but I felt like this time was the right time. I had been here before and everything worked out great, so when I had the same issue arise I knew I could come to Big Brand and they would fix it. Yet, this time there seemed to be an issue with the TPMS because it wasnt reading and it kept going off. I started to become overwhelmed and frustrated, but Luis reassured me that he would be able to fix the issue. After having gone back 3 days in a row, the issue was finally resolved and Im glad there was reassurance given to me during this whole process. I will definitely be back in the future for any issues that may arise. Its true what they say 3rd times the charm.
Oscar, has well knowledgeable and very helpful. Explaining in detail about what is recommended for my truck next. Big Brand Tires on Oxnard Blvd. is my favorite place for service on my truck now and the ones I used to own.
Yes great experience fast reliable very Covid friendly in there they disinfected my car after they were done I really appreciate it because I am a mother fast service great atmosphere inside the lobby very clean restroom very friendly and nice workers everyone of those guys in there are super nice and great at what they do they had me in and out of there if you’re not going to BIG BRAND TIRES what are you doing He also give you a complementary ice cold water great for this heat both Luis’s are excellent especially the guy that attended me Luis I think he’s a manager there 10 out of 10 recommendation
On a 2013 jeep wrangler needed to activate the tpm sensors all four sensors plus the spare tire good job low cost and professionally right good people excellent communication thanks
Absolutely the worst experience ever. I bought 4 good year tires costing me over $900 dollars. I had to buy tires in Oxnard because my tires where worn out and I did not want to drive to IE with them. The same day that I bought them I had issues with the tire checking light, went back that same day, the guy only reset it and said “this happens often, all you do is press this button and it should be fine “, one week later the light came back up, went back did the same reset, the guys didn’t check anything they reset it. Again the light came back on and unfortunately I was already in Corona couldn’t go back to get it fixed. I tried calling every time they would have be on hold for 20+ minutes. Until today that I spoke to Luis, I was extremely frustrated with the whole situation because I couldn’t get any help or answer as to why this was happening. This had never happened before, Luis said “I’m sorry but I think you’re being a bit dramatic”, are you kidding me ? He tried helping but I think he was very overwhelmed with work and unfortunately we didn’t go anywhere. Came to find out that three of my tires had to much air and one had very low air. I finally spoke to a superior manager and even than he wasn’t helpful, my tires where all fine it’s just that the guys at this location did a poor job and did not inspect it properly. My tire was at a low 12 PSI!!! So yes I was being very dramatic because had I not got with America’s Tire I would have had a horrible accident. I kept insisting to get a refund and unfortunately all I got was we will pay for a new tire. PLEASE DO NOT TAKE YOUR CARS HERE. They do not have integrity and all they do is talk mechanical so that you’ll get even more frustrated. GO TO YOUR FRIENDLY AMERICAS TIRE where honesty is key.
Oscar helped me out as soon as I walked in. He took my info and then looked at my tires after. Oscar was very informative on what I wanted done to my car and was very professional especially when answering my questions and concerns. I left my car there. Oscar called me later that my rear brakes needed to be replaced. I straight asked Oscar to be honest with me and with everything he was telling me, I believed him. Oscar went as far as taking before and after pictures of my rear brakes and Im so happy that I said yes to fix it. Oscar went above and beyond his duties which made me appreciate him even more. The other guys were also just as nice as Oscar. My car is driving so much better and Ill be going back there in the future. Well as long as Oscar is there. Thank you again Oscar for the best customer service ever. Yes, I would recommend this location specifically to my family and friends.
Fixed my flat for free! I went in on a Saturday morning with no appointment and was out within an hour and thirty minutes. Not bad. Thank you big brand!
Phone service was clear, friendly and prompt. Walk in to counter and actual service of vehicle was TOP NOTCH. Great communication, friendly and efficient service. I’m very satisfied, and will be taking my truck here next time I need services They provide. Thank you!
First time going to that shop. Very professional and kind. Had me in and out in no time. Definitely will be back.
Brought my car in for an alignment. Oscar did a great job helping me. He answered my questions and had my car done in no time. Great service would recommend.
Oscar and the team at Big Brand made sure my vehicle needs were met in a good timely manner on a busy day. Got new tires and an alignment all with great customer service.
I bought tire at a different location before I moved. I called up this one and THESE ABSOLUTE CHADS scheduled me in and fixed 2 (two) punctures FOR FREE. That is The Good Stuff (TM).
Felt very welcomed by the staff. They checked my brakes, my alignment, patched a hole in my tire and rotated my tires free of charge! They also realigned my vehicle and is now driving good as new! I consider them a very reliable and helpful mechanic shop and prices are reasonable!
My experience at Big brand was outstanding. Although they were very busy oh, they were very professional and acknowledged my presence even though my wait was long, and that was okay with me. The service was very great. They did try to upsell. And thats fine with me too I would do the same if I were in their shoes. All in all I will go back and get more tires and also my brakes done there and I would recommend Big Brand to anybody else that happens to read this.
Luis and Oscar of Big Brand tires of Oxnard were great helping me pick out the tires for the work truck and the techs there were fast and professional. Thank you Big Brand Ties!
Went in because I was told of a nail in my tire. The service was quick and no repair needed. A good experience.
Great first experience! Fast repair & an oil change! Definitely recommend their services, they’re my go to!
Place is awesome great customer service and great price. I was greeted as I walked in and Oscar helped me with my car service explained everything to me. I will recommend Big brands tires. That for taking good car of my car service.
When I have car issues and every time I go to this location everyone is friendly and professional. I recommend to schedule an appt ahead of time. Their service is excellent and if you need anything else fixed in your car they let you know in detail. Always satisfied coming here.
Great deals great service. Took my car in before a family trip to get checked out and drove out with a safe vehicle. Got new tires and an axle fixed. I know the axle was a problem and anywhere else I would have been charged extra for labor. Great communication, honest, good pricing. Ive been coming here for years will all of my vehicles.
Ive been coming to Big Brand Tire for a few years. Its a convenient location and everyone is always friendly and helpful. I want to specifically thank Oscar who went above and beyond for me today. Not only was he helpful but he explained all the work that had to be done in detail so I could fully comprehend. I was already a loyal customer but this experience reminded me why I wont go anywhere else.
Always great service, even when theyre slammed, they try their best to accommodate you. Thanks to the fellas @ Big Brand Tires in OxCity-Oxnard
High quality service and better value than going to a dealership for vehicle maintenance. Great selection of tires, and alignment service well done. $20 vehicle inspection compared to $170 dealership inspection. Easy choice.
This place is amazing. Always great work and on time. Thanks Luis and your team. I’ll def be back!!
All the workers in the Oxnard boulevard makes people feel welcomed. They are always in great vibes.
Great customer service the employee Oscar was very helpful offered me to some great deals I recommend people to go to this big brand tire on Oxnard blvd they get you on the road quick and overall great customer service from Oscar 👍🏼
I was assisted by Luis Mota (LM315) in Oxnard CA. His excellent customer service made my visit to Big Brand tires extremely pleasant. His knowledge, skills and abilities with all services provided 100% satisfied. Excellent communication and able to explained in great detail. Always with a smile. Keep up the good work! Thank you so much! God Bless you and your team.
I loves the service that I received. I had a nail in my tire and they removed it for free! As a woman, Ive had my share of mechanics who would attempt to take advantage, but Oscar did a great job with bringing me confidence that they wouldnt do anything sketchy. Id recommend coming here!
This is the second time I go to Big Brand Tire and I am definitely satisfied with their services. Not only do they offer affordable prices for tires but their employees are always friendly. They are also always honest of how much time your car will take for repair, which I think is very important to me.
Big Brand tires is the best! Oscar was extremely helpful and very friendly, he was quick to get me a quote and broke everything down for me in the most understanding way possible. i highly recommended getting your car serviced here!
Big Brand on So Oxnard Blvd always gives me the best and timely service which is perfect for a lady who knows little about tires and their care.
Luis C Oxnard Blvd one of the best to assist me with my mechanic needs. Great Service
Theres no one else I would trust with my car, Big Brand has always had fast and efficient service with or without an app. These guys are awesome 👌
Great tires and good prices! Luis gave great customer service and was very professional. Definitely will go again for any future services needed!
Oscar was great on the details of the work needed on my durango and an excellent break down on cost and time it gets to get it done.
Very friendly and understanding staff who go above n beyond 🤗
Got 4 brand new Michelin tires with a nice discount. Great service from Oscar at the front desk and the technician who replaced my tires with any questions that I had. Great company highly recommended coming here.
Service was very good, courteous and friendly.I will recommend it to any body looking for tires and other services.
Great job and well done with the help of Luis and Oscar. Glad that everything went well. Thanks so much!!!
Took in my Mercedes they did all 4 tires kept the performance style which made it even cheaper and did the oil change. Fast and very inexpensive!
Great service, great communication, easy pay. I’m already a repeat customer, would recommend to anyone
Always professional service at a very competitive price. Oscar got everything done for me quickly, and found an additional discount for me—much appreciated
Took my car in for a free tire repair on a busy day and although I wasn’t able to repair it, Oscar helped me find the best priced tires and get me out of there within the same day. Great communication.
We needed tires on travel trailer and bearings redone. They got us in same day and excellent service. Will go back for our tire needs!
I have taken my car here to have my tires rotated and they have always done fast and excellent work. Today, i took my car there that had a NAIL in my tire and was losing air. Again, I was IN & OUT in 30 minutes. AND...they did not charge for the repair. It is standard service. No charge for flat repairs and just to check your pressure and put air in your tires! The gas station will charge $1.50. I am writing this on my own.
Came in with no appointment for a nail i had in my rear tire, I was helped by Luis C and they got me out of there in less than 45 minutes. 100% would recommend thank you Big Brand
Been buying tires from Big Brand for 20 years and they always do a great job.Thanks,Rick
Gabriel did an awesome job think I found a new tire shop to use on all my vehicles My former shop seems to have lost the idea of customer service, but here seems like the customer satisfaction is their priority. Thank you Gabriel!
I always enjoy coming here the giys are legit. They are my favorite and explains why they are always so busy. Thank you guys for taking care of my carito
Luis and all the guys at this Big Brand are quick, efficient, professional and super friendly!!!!My wife, switched to this Big Brand a little less than a year ago and I’m glad she did because this store really works to take care of their customers!!!
Its always a good experience when ever I go to big brand tire. They are awesome
Great customer service and excellent team.
The entire buying experience was smooth as butter. Wait time was minimum. They got right on my vehicle. And it was completed well within my expectations. And upscale kept to a minimum. Good job Pablo. Ill definitely be back and recommend this location.
Oscar was really helpful, I appreciate his help in getting our repairs done as promised.
Great service! Checked all options available regarding getting my car fixed!!!!
Extremely helpful staff! First time coming in ever, needed a tire to get patched up. From the time I arrived (4 people in front of me) to the time my car was returned to me, was a total of about an hour wait! I will be returning and I will be referring people to this location!
Great customer service!!! Definitely coming back!
Very good! Thank you!
I arrived ahead of my appointment time and they took me right in. Big Brand has an outstanding operation: professional, courteous and efficient! All employees observe COVID19 safety precautions. Big Brand always goes above and beyond to keep their customers coming back.
Always fast service and good quality work!
Awesome service. Luis is very helpful and has great suggestions. Excellent customer service for sure.
Great work friendly staff and good deals always get the extended warranty life saver thanks to Oscar for helping me out and making sure i roll out on a great set of wheels
The guys at this location always provide superior service! Thanks Oscar, Juan, Luis and Jose! I will definitely be back 😊 Took two of our vehicles to get oil changes today 10/28/21 our one stop shop thanks Octávio, Tony and Luis!!
Staff was very informative & was not pushing service that was need. Juan & all Staff was friendly and helpful & told me Thank You for my business, sometimes business are too busy to thank the Customers.Will be back for more service.
Oscar was very friendly and excessively helpful! Saved my day!
Fast, Friendly Service! They got me a good quality tire & within my budget! I’d definitely recommend Big Brand to friends & family!!
The workmanship was ok the promising timing was very poor I made the appointment at 8am like I was asked and that I would be out in 2 hours and it up up being 5and a half hrs I was very disappointed
Every time I have had any tire needs or troubles Big Brand tires has helped me. Almost every time there has been no charge to me, even when another business had said the tire was not fixable and that I would have to buy at least one if not 2 new tires. Needless to say I will always go back to this Big Brand Tire store on South Oxnard Blvd here in Oxnard CA & I will tell all my friends of my good experiences with this store.Thank you so much! -a very satisfied customer
Best new tire experience in a long time! I was able to choose my tires and make an appointment online. They had outdoor space set up for waiting. And the final paperwork process was totally paperless. They texted me link where I could sign and enter payment details. I felt very safe in these COVID times.
Always great service and great people ready to help
Great service. Fixed my tires when another place said they couldn’t. Luis and Oscar helped me out. Thanks guys
They really take care of you and your vehicle! I appreciate everything! ♡ Thank you!
Louis was an honest and respectful person that let me know ahead of time what I was looking at. He was very professional. Good experience overall.
Luis helped me and had excellent customer service!!! I will always recommend this place.
This place had great customer service. Ali was very helpful 👏 . Got new tires for a good price and fast.I recommend this place!
Best service ever ! Awesome team that works there shout out to Cesar
Great customer service !! You guys rock
Different location gave me bad information; this location was a huge help and told me what was really going on with my car. Great customer service, felt like my car was in good hands over night.
Every time i come to BigBrand i come out very happy with my services not to mention the great prices and there Customer Services is on Point! Luis, Thank you you are very professional, patient and skillful...
Great customer service from Luis, Pablo, and JuanI have been taking my car there for years. Always a satisfied customer.I am a loyal customer. Thank you
Was heading to LA —tire was real low -pulled into Big Brand —they patched it quickly for FREE—back on the road and still made all my meetings in LA !!
Staff was friendly. Oscar went above and beyond to ensure we got the right part for our vehicle.
Took my El Camino in for a front end alignment and rebuild Oscar did a wonderful job helping me out and keeping me in the loop of the progress. I would definitely recommend this place for your car needs ask for Oscar
Awesome customer service!!! They go the extra mile to make sure your satisfied.
Luis C. was very helpful and explained things. Im a happy customer and will be returning soon.
Scheduled appointment for requested services began on time, as always, and was completed with no delays. Excellent service at this facility always.
Been going there for 10 years or more in this last time they broke to center caps of my 20 inch rims and they weren’t very willing to do anything about it I don’t think I’ll ever go back there and I’m very disappointed