Visited on Tuesday which is senior 10% off and found exactly what i wanted. Staff was friendly and helpful. Definitely going back
It’s a good store, my question is do they order shoelaces from places like New Balance? We ordered shoes online from new balance. one pair that arrived today had no shoe laces in them. Any suggestions? I would appreciate it :)
We love this store they have a large variety of shoes
Was in and out with ease. Only 2 people working and they were both on a register. Glad it is a self serve establishment. Overall store was clean, and we found what we needed.
Lovely employees. Good choice of shoes
Staff very accommodating and not pushy. Also a wide selection of colors and sizes. Great experience!!
Good selection of shoes.
Clean, Friendly and Professional. Would like to see the BOGO 50% off. That sale is good for me because I can buy 2 pair for the price of one.
Didnt have the shoes I was looking for.
Great selection of shoes for everyone. I would definitely encourage anyone looking for a great deal.
The people are very helpful and nice. But in my opinion the shoe prices are a little too high.
I wish they would have the bogo 50% again! I love my shoes
Always have good variety of shoes and the best part is that they carry a good wide selection.
They had some good boots
Cheerful and helpful staff.
Good service, they didnt say anything negative about my service dog..good place to shop for shoes.
Did not have what I wanted in stock. What they did have was way too expensive for a pair of shoes.
Helpful staff and great prices.
I love going in there
Loved it vary nice cashiers
Very friendly and helpful!
People were nice but they didnt really seem like they cared to help you ask somebody if they have a certain size and they just stood there like a deer in the headlight kind of look until I said I guess not they said I guess. And I went on about my business
Wonderful girls, They really help u out.
I loved the wedge shoes i purchased there for $24.00. They have a great selection of lots of brands and types of shoes. Clean Store, good knowledgeable clerks.
Excellent customer service! Thanks Jessica!
Wont let u use the bathroom wasnt very helpful for me needing a size 14 shoe .basically told me to find it myself.have to have the exact amount of money and i still needed 2 more pairs of shoes and yea i bought 4 pair today
Super helpful staff! Great clearance section on current styles.
Great prices and variety
They were very kind. I had bought shoes on line. I had worn them because i have to see if i can walk in them. I couldnt. They gave me a refund. They didnt make me feel bad. And they were helpful. I will go back when my four year old needs shoes. They showed me that there still are super people in the world.
Best prices. Good selection.
Good price on my work shoes
Rude assistant manager! Poor customer service. Came in to swap shoes that I bought last week for a differrent size. An employee behind the desk took the shoes and receipt and told me to get what I needed (very friendly). Upon returning to the same area where I gave her the shoes I stood there while she was on the phone. Three other employees were behind the register while only one of them was helping a customer. The assistant manager very abruptly and loudly across the front of the store gets my attention and says that is actually the exit you will need to come around and enter here. She stated this with a disrespectful tone. I explained that I was waiting on the employee on the phone because she had my shoes and receipt. The assistant manager said well she is on the phone and he will help you when he is finished. Before I left another employee was seen at the front of the store. With 5 employees present the customer service should have been better. Very disappointed with the interaction from management.
Like the email coupons kids like there shoes so good job
I cant say enough good things about Corey, the manager. He is a wonderful person and always helps my kiddos when we buy shoes. He goes above and beyond and gives wonderful customer service.
Had what I was looking for
Couldnt get help they only stand at register
Excellent service
Good selection, helpful staff.
Nice shoes. Good service and friendly helpful staff.
Staff was knowledgeable and great. They even stayed late to help my family find shoes. Thanks Shoe Carnival.
Couldnt find anything. Need to label the aisles better. I do like the shoes
Shoe selection for women and girls suck
Im alway pleased everytime I go in
Is was a good trip.
Theres always something to be suprised about...they offer great deals and ok perks. They could give us gold members a bit better cupons or deals...(hint hint Shoe Carnival lol)All in all i keep going back so hey, it musnt be all bad right....
For the most part, all employees are friendly and very helpful.
Love thier good deals on shoes
Great place, very helpful people and have the best prices
Great visit found a great bargain.
Love the selection here. The staff is always friendly and helpful too.
Love buying my boots here
Great sales BOGOm
Great shopping
Bought grandson some weather boots for his Birthday!! Loved them
The store is nice and neat. Employees are scarce!!
Very ride the guy today me 5 mins and then he locked the door had us standing there waiting to go in but then gonna lock the door very very rude
Good variety of shoes and hiking boots for men, women, and children.
Literally just left here disappointed. I went in because I saw the BOGO sale signs on the outside. The young guy at the front was very nice and greeted me and I started looking around and saw they have public restrooms and decided to go ahead and go since this is just a stop on our road trip. When I came out I noticed the salesman on the adjacent aisle working with some shoes on the ground and smiled at him as I proceeded to continue to look for shoes. I only got to the end of one aisle before that same salesman was standing right behind me, I thought nothing of it until I noticed he was literally just standing there like 🤔 and once he noticed I was looking, he just awkwardly walked away and hovered near the end of the aisle. I didnt appreciate this at all, I wont be returning to any Shoe Carnivals.
Visited this store 9/29/18 between 4-5pm. Lots of cutting up by 4 of the 5 kids working (one girl on ladder stocking shelves in kids department, actually working.)Male and two females joking around at front of store while I stood behind the only other person in line for 15 minutes waiting to be checked out. The male employee went behind the counter, got his iPod and earphones and walked away. Didnt offer to take the next person in line and wouldnt make eye contact. Another girl stood behind another empty cash register and when I walked toward her with my purchases, she walked off to chat with other employees.When it was finally my turn to ring up, my cashier was abrupt and impatient.Shoe Carnival needs to send their employees to Customer Service training to learn how to treat customers like Publix employees treat their customers!It will be a long time before I visit this store again.Disappointing service, even with the BOGO sale.
Great place to buy shoes for the whole family
Decent selection
Love shoes buy one 1/2 on second pair
Our regular place to shop for shoes ! We absolutely love it here !!! 5 stars
Great prices with a good selection.. if your looking for high dollar nikes or Jordans you wont find them there.. great staff at this location.. always helpful..
They didnt have a clown, kinda need a clown if youre a carnival just my opinion. They did have a basketball goal which is weird because it was a shoe store.
They always have the brands and styles Im looking for.
Love the deals, someone is always available to help
Love buying shoes here.Awesome selection
Great employees very helpful
Always great. Friendly service
Friendly staff, great service, very professional.
Friendly Service, great selection.
They have a huge selection and prices are average. They keep different deals all year long but this time they had purchase one at full and get 50% off next pair.
Great shoes and prices !
Love getting discount on two pair of shoes
Great deals and sales. Friendly staff
Good deal on the second pair of shoes.
Love this store! Most of time they have BOGO!!
Great prices. Name brands
Shoes for all. Great deals for all sizes and ages...
Shoe Carnival in Anniston Alabama
Excellent prices and shoe selections
Good shoe store
Love my boots.
Great selection of shoes and boots.
Always find cute shoes
Typical shoe store...why did Bogo half off become such a thing. ..you always dont need two pairs of shoes...just lower prices
Best shoe place..
Superb Always!!
There was no cotton candy, so this cannot be classified as a carnival.
Good selection.
Prices. They are very proud of their merchandise
It has shoes of all types.
Skeeckers good prices