I had a terrible experience up until today. We needed to find my wife a new vehicle, and she fell in love with a Ford Explorer on the lot. It was a very frustrating situation trying to deal with the sales person who my wife first met with. There were several un-responded requests for paperwork that our credit union needed. And the kicker was today when I emailed at 9 am and requested an appointment to take delivery. When we arrived at the dealership, no one knew we were coming and the sales person left for lunch. Here’s the reason for the 4 * review…Elisa and Collin stepped up and took care of us 100%. Without being notified that we were coming, they had the paperwork ready to be signed and within 40 minutes, they had the explorer fueled, washed and prepped for delivery. When I walked into the dealership this afternoon, I told my wife, I will never return to this dealership. Due to these two dedicated employees, I will return. Thank you Elisa and Collin!!

Weve always had good experience with Signature. Randy was our saleman. Very knowledgeable of the products and helpful. Nice to work with.

This was my first experience buying a vehicle here but Ive used their service department several times. Everyone here is great. Randy Bailey is one of the best! I told him what I wanted and he found the perfect vehicle for me. Their finance team was extremely helpful and I was able to trade in my old vehicle without issue and get a great deal on the vehicle Ive wanted for years!

This so far has been our best dealership experience!! We just purchased a Dodge Caravan and couldnt be happier! Salesman Aaron was really helpful. He was personable and not pushy, which we appreciated. We had to wait a bit for all the paperwork to get filled out and they invited us into a nice lounge where we could wait with our 2 little children. Aaron even sat with us a couple of times and chatted. He made the whole experience super easy n relaxing. They even showed attention to the kids. We will definitely be back, if a new vehicle is needed in the future!!

Was not impressed with the service. Bought a 2021 Ford Escape off the show room floor had some issues with the tires and a bad rattling sound coming from the front end. Wasted time money and gas to drive from Houghton Lake Michigan where I live to Owosso Michigan to have it fixed. By the time I got back home the rattling came back worse then before. Called the service manager Mike and he said that there wasn’t anything else they could do and that we should call a Ford dealership closer to us. So I say it again I’m NOT Impressed and I will NOT go back and I will NOT recommend Signature Ford to anyone not even my worst enemy. They don’t even deserve the one star I gave them but unfortunately I couldn’t post this review without it.

Salesman Aaron and Manager Cheryl were extremely professional and helpful with the purchase of my 16 Lincoln MKZ Hybrid. They went above and beyond with my requests and GAP related issues due to refinancing after the fact. I drove over 3 hours to purchase my car and it was worth every second. I would highly recommend this dealership to everyone. Attached photo is from my road trip in Tennessee!

Always fast, professional service. Need a good car sales person? Ask for Jackie. She is amazing!

Our salesman Randy was fantastic the process was super fast no pressure and I thought the price was extremely Fair Cheryl the finance manager presented all my options in a very professional manner and got me a super low interest rate cant say enough about the staff in my experience at this dealership!

Service was great, answered all my questions. Made some suggestions for future service as well.

Just recently received our new Fords. After many years of leasing numerous vehicles from Ron Rigdon and Rich Freiling, we would never consider not driving the extra distance to get to this dealership. Honesty and appreciation is the way this dealership does business year after year.

Great Service Department. Thanks Matt for getting the job done faster than expected and Ryan for saving me another trip back to the dealership by using all of your resources and finding the part I needed. You guys rock!

Great customer service. My wife and I were in and out with our new vehicle.

I only went there to have the oil change in my sons Chevy Silverado HD. Also, rotation of the tires. They were the most friendly dealership I have been in. Everyone went out of their way to great us and ask if they could get us anything. I would go to this dealership again, without hesitation. Jim Nicholls.

I had found a Ford Taurus SHO (2016 & 45,000 miles) at this dealership that was at a reasonable price and seemed to be in respectable condition on the surface. After looking the vehicle over and taking it on a supervised test drive I asked to have the vehicle independently reviewed as this location had just purchased the vehicle from the mangers family friend and they didnt feel the need take it through the service department for anything more than an oil change as a formality. These quotes are direct from the dealerships manager, Brendon Bead.I was told an independent review would not be allowed. I followed up by stating that an independent review would be necessary for me to purchase this vehicle and that this practice is allowed and accommodated at many dealerships.They decided to accommodate my needs by allowing my trusted mechanic to perform a short inspection & test drive only. Nothing may be hooked up to the vehicle or the vehicle may not be placed on a hoist. Additionally, this inspection may only be preformed under the supervision of a dealership employee.There was mention of allowing the mechanic to come to their location, however, that was not reasonable as my trusted mechanic cannot abandon his business for several hours.I informed the sales representative that I was uncomfortable purchasing a vehicle that could not be properly independently reviewed and would be looking to fulfill my needs of a vehicle elsewhere.This is probably the best time to state that I had purchased my last vehicle here. I was much younger at the time and got caught up in the idea of a new (to me) beautiful truck. I expressed the desire to have that vehicle reviewed as well. I was told they were happy to allow this but was assured that the truck was extremally reliable as the previous owner had been meticulous and all the service had been done on site. I did agree the purchase without the inspection. Within three years the cam shaft & transmission were on the verge of being replaced and body had begun to rust completely through.I accept the flaws in my judgement surrounding the purchase of the truck and blame only myself. I hold no animosity against this dealership for my own choices as evident by my return to this location when I needed my next vehicle. I did, however learn my lesson.The dealerships response was to contact me via phone to establish that they had been willing go above and beyond to accommodate all my needs.I was not willing to discuss this further despite the fact I disagreed strongly. My time is valuable and it was not being taken seriously at this business.I would advise any potential customer of this location as buyer beware regardless of age or miles. This dealership will not ensure a quality purchase under its current management.

Nice friendly staff...and helpful

Great people, treated us real good, would definitely recommend them.

Had the year wrong for when the extended warranty expired (ended a YEAR earlier than stated by the salesman). Told me my trade in wasn’t worth much then tried selling it for 5 grand more than they gave me. I think I’d rather get slapped than buy another car from them.Side note-the salesman was nice. But he’d better do a bit more fact checking when it comes to warranty expiration dates.And don’t tell me my trade in is only worth 4 grand and then advertise it for almost 10. 😂

Professional friendly staff and knowledgeable about their products.

Great people to work with and no pressure. Randy, Cathy and Cheryl work as a team to get you what you want. My second vehicle purchased here, ill be back for my next one !!

Great service department,good people to assist you on your needs, very friendly

I’m an employee here at the dealership but I am a customer as well. I want to say that our sales person, Randy, goes above and beyond the point of sale and has been committed to helping us as we have needed service on our car. We had a scrape in the paint and a part on the back wiper break and Randy went the extra mile to make this experience painless and easy. if You need a guy to touch up/sand, paint and buff to fix a scrape in your paint look no further Their person did an awesome job. We are extremely satisfied and proud to be apart of this Ford Family and I recommend doing business here.

Signature was awesome! After having a horrible experience at another Ford dealership, we decided to drive an hour to Owosso to look at the Ranger we wanted. Bart was our salesman and was so nice to work with. It was a night and day experience from the previous dealership. Bart showed us how to synch up our phones and all the features in the Ranger. We were so glad we made the drive. The dealership was very clean and relaxed. Everyone was helpful to everyone else even if they weren’t working with us. Cheryl was also awesome in finding us the best financing deal. We will be back to Signature in the future for oil changes, and I will be bringing my car in as well even though I purchased it at another dealership. Overall a great experience. Thank you, Bart, Cheryl, and everyone at Signature!

Brett in service was amazing. Not only does he know my mother by name but as a new customer he treated me like a life long customer. He went above and beyond to make things smooth. Great job to the mechanics my car feels brand new.

Bart Sadler and Jim Lawrence were great! It was a pleasure doing business with them. Highly recommended.

Very friendly and helpful.

Fast, competent service...

Bart and the entire finance/sales team at Signature went above and beyond for me. They were fair, honest, and easy to work with. It’s a little bit of a drive from Lansing, but worth it.

Leased a new Ford F150 and the dealership was awesome. If you want the best deal go see Randy Bailey. He treated me with the upmost respect and professionalism. He really knows his stuff and will strive to get you the best deal possible. Randy went above and beyond to get me in this new truck. Everyone at the dealership is professional and very courteous. The dealership is very clean and well kept. I will definitely be a return customer and will tell all my friends what a good experience I had at Signature Ford. Thanks

Their Service department was very responsive and open about the whole thing, really. From what was found, what the cost would be, etc. To boot, the cost this last time was actually lower than the estimate. I would like to note here as well, for small things (airing up my tires, reattaching the engine compartment cover - being that its a ford focus, this would have sucked to get under and do myself) they do for free too. At the rate they are going, I will be a customer for life.***EDIT***: Just got a call for review, missed the call so I figure here is as good a place as any. They still take phenomenal care of my vehicles. HOWEVER one thing that I have taken note of is getting things scheduled. Michelle is great, gets things scheduled, gives calls back in a reasonable time. BUT ****I CALL TO REACH SOMEONE**** not to get a call back 30 minutes later to schedule. I am busy, as are most during business hours. To make customers wait just to get a hold of your establishment is silly; I know first hand this only affects service, not sales... I will continue to go through the tedious process because in most cases I can answer, but it is a problem I have noticed in recent years.

Was a pretty good experience. My salesman was knowledgeable and I didnt have to bicker with them on trade value. I did have to pay a dealer prep fee, which I feel is a hidden fee and I wasnt impressed with that.Overall I had a good experience with the sale.

My wife and I were exhausted from car shopping for our second car. We needed one for a specific price range with specific details inside. When we talked with them on the phone they didn’t try to pressure us into anything out of our price range but instead gave us a good amount of options of vehicles they did have within our requirements. Randy had them up front and ready for us to look at! We found our dream car perfectly in our price range and the customer service was amazing. They were honest and understanding and bending over backwards to try and get us as many discounts on the vehicle as they could for my young family. When our car only had one key, they did all they could to try to contact the previous owner and retrieve the lost second key but ended up providing a brand new one and programming it to our car for free and with a smile. The service there was to die for and their facility too was impeccable! Very clean and family friendly. We would highly recommend this place, and will be back when we need another vehicle.

Had to trade in a vehicle. These guys were always responsive and polite on the phone. Had a great buying experience in a relaxed environment with out pressure. Randy who sold me the car was patient, and reasonable. Buying a car can be frustrating but these guys are a class act.

They are very nice people to work with

After calling and explaining whats wrong an then towing it there, then told theres $120 diagnosis charge. Just for saying whats wrong. AutoZone does it for free. There are certain things you just shouldnt charge for. My opinion

Run from this place! Tried to negotiate, they came back $480.00 over the advertised price!

Great customer service, they worked with us on the price and offered great financing on a used vehicle. Aaron was genuinely helpful and made us feel like they really wanted our business. Very nicely remodeled inside, it felt very fancy but everyone was down to earth.

Was in a time crunch, 3 days to find a truck have bed liner sprayed in it and have our fifth wheel hitch installed and they accomplished it with even finding us a lower interest rate than our credit union saving us 8500 dollars. Randy Bailey and Cheryl root are awesome to work with, very accommodating. I would recommend signature to anyone. Great job guys and girls. Thankyou.

My husband and I were very specific on the type of truck we wanted, Signature Ford had one, and we couldnt be happier! Our salesman was honest, personable and worked with us to make a deal. They even delivered the truck to us since we couldnt get the paperwork done before the bank closed. We had a as is deal, but Randy still had it detailed, fueled up, and the key code reset before he personally delivered it. Thank you, we would definitely purchase from them again.

Brent is by far the best when it comes to going above and beyond in the service department. He always makes sure to explain every option and the costs of those options. Brent not only makes sure your car is serviced quickly, he makes you feel valued with your car concerns. For your service needs, make sure to ask for Brent!

Best parts department Ive been to. I will suggest this place to anyone in need of parts. Ive been going there for years and the manager knows me by name and is very kind and helpful.

I called Signature Ford because I was looking for a used commercial van for my business. Joe Cantu found me a great used van in just a few hours. I was able to test drive a day later and was hooked. The price was right, the service was right and I was out the door in no time with my new service vehicle. I would recommend anybody looking for new or used vehicle to contact Signature Ford as they were able to take care of me quickly and efficiently. Thank you Signature Ford for helping me out!

I love my Ford F-350 Platinum Super Duty. I get all my service done on my big 4x4 Plow truck. Professional and friendly service. Knowledgeable and fast. Always get me in and out and explain all that needs attention. Even find a few things like a slashed tire on the inside from a track grazed while washing my big truck in the auto wash down the road. Could of been a horrible blowout. They saved me a nasty accident and even costly repair. Love the team at Signature Ford Lincoln.

Noah Wiggins and his staff are outstanding in their PR Skills! They are always so courteous and informative. I was in yesterday for service and Aaron was excellent. He got me taken care ASAP. Signature Ford is very fortunate to have such an superb Service Staff! Great job!

I had an early morning appointment for an oil change. I was running a little late but Brent made sure everything was good to go when I got there a few minutes late. Went and had breakfast for just a little bit and came back and car was out already, ready to go!! No papers or dirt was left in there!!!Randy Bailey is the salesman who helped me buy my new car and he was awesome to work with!! He listens to your needs and is not pushy at all!! I would highly recommend Signature Ford in Owosso for your next vehicle!!!

I have been a customer here for a few years. I like the sales team and also the service department. I drive from Swartz Creek to Owosso because of the good experiences here.

Bart was our personal vehicle guide around the lot. He was super helpful and not pushy. Being in sales myself I walk away from pushy. Bart was awesome and talked to both my wife and I equally. Rich and Jim were super nice also. The staff there is very nice and I like the touch of having our names on a welcome board as we walked in. Glad to see that some dealers treat buyers as people and not another sale. We will be back.- the Matson’s.

Great service!! We just bought two cars this year and have bought a lot of new ones in the previous years great deal come and pick your car up if you need service bring you a car to have while their service in it also when you buy a new car they would deliver it right to your door sweet!

Ive been dealing with Signature Ford Lincoln for a while now, and these guys know exactly how to make you feel comfortable, the service department is super friendly and extremely help. I always goto Brent because he always gives me great advice and knowledge for the things that need to be done for my vehicle. Keep up the fantastic work! Will continue to bring my vehicle here for service.

Brent at Signature Ford in Owosso has always treated me better than family. He makes sure I have a ride to work, that my truck is clean and fixed or serviced right the first time. Good customer service is so hard to find these days and I really appreciate it when I find it. I will be a loyal customer.

Had 1pm appointment. Noah Wiggins had all paper work ready. He greeted me with professional manner. Which now days is lacking in our Community. Signature Ford provided clean waiting area with fresh coffee. Work was done in timely manner. I also want to mention. Michelle M was also very professional over the phone making appointments for 2 my vehicles 1 in Perry location and the other in Owosso location. To fit in with my schedule.

I brought my my car in to check squeaky brakes. I feel I was treated very well by Brent in your Quick Lane dept. He gave me a complete diagnosis of my brakes. I think hes an honest straight forward employee and didnt try to sell me something I didnt need.

Extraordinary service. Delivered our vehicle and were very thorough with the vehicle orientation.

Michelle, from Signature, called me to set up my first oil change for my Edge. Their records indicated that it should be about time as I had purchased the vehicle 3 months earlier. It was excellent timing as I was just going to call them. The driver that came to pick up my car is always great, the vehicle they left me was a new Escape, and my car was back the same day!! Thank you for such great service and respect of your customers.

My son Michael and I went to see a 2016 Ford Mustang at Signature Ford and worked with Randy. This was by far the best car deal experience we have ever had at a dealership. Randy was the most accommodating sales person we have ever dealt with he was knowledgeable, accommodating and bent over backwards to help Mike purchase the Mustang. We drove 91 miles to look at this car and it was worth every miles. I will go back there when my lease is up just to work with Randy. The showroom is bright and clean and everyone is very friendly. Thank you again Randy for make us feel at ease and for bringing the deal together. I will be back in June. That is a promise.

I had my Ford F-150 in for a fuel issue in February and my wifes Ford Flex for a steering issue in late March. Brent at the service counter did an excellent job both times! The mechanics did a fantastic job diagnosing and repairing my vehicles! I had a short time frame to get my Flex repaired before we left for spring break and they took great care of me in a professional and speedy manner. A+ + service!!! Signature Owosso is the only Ford dealership I will ever use again!

Signature is great. The salesmen worked with me to get my car financing was great now the service is next to none. I have all my service done there. They treat me right and do a feat job.

Signature Ford has great quality vehicles Im always impressed with how clean and well taken care of the vehicles are. You can see they dont cut corners here. Staff is very helpful as well and the new building is always super clean!

It was an easy sale with no games. Salesperson (Randy Bailey) was friendly and upfront and willing to negotiate and provide pricing ahead of time. Didnt try to pad the sale price with value adds and didnt push any of the extended warranties after the first no.Smoothest transaction Ive had buying a car.

Signatures service dept is excellent, always kind, informative, and ready to help. No matter how busy they are, they all take time and show they care. Also Ron who helped me buy the car was caring, helpful,not pushy, and has a lot of patience.

I recently took my car in for routine maintenance and had the pleasure of working with Ashton Porter. From the moment I pulled up to service he was there with a smile and went above and beyond to ensure I had the best experience possible. Not only was he friendly, he ensured all of my questions were answered and seemed very knowledgeable in all services being performed on my vehicle that day. I would definitely recommend my family and friends to Signature and look forward to going back and working with Ashton in the future!

Signature Ford is a great place to get all my service done on my vehicle. When I get my Oil changes done it seems as though Ashton Porter seems to always go the extra mile to help me out. They always seem to make this experience very enjoyable. Thanks Ashton!!

I was extremely interested in a vehicle they had for sale, the individual I spoke to was Randy, I told him I wouldnt be able to make it in until the next day, due to work, he then told me no problem he would hold the vehicle for me and let me know if someone were to come look at and hed call me first. I drove by that night after work, saw the truck was gone, stopped at the dealership at 8 p.m and talked to Randy, he informed me that the vehicle was already sold. I am very upset that he didnt consult me first before selling the truck. I do not recommend this dealership as they are worried about money rather than customer service.

Had a Great experience at Signature Ford. I love our new explorer, is a great fit for our family. Randy Bailey got us a great deal and would highly recommend him for your next vehicle purchase. Everyone is friendly and a overall all Awesome experience!! A+++++

Hands down the best Ford dealer I have been to for both sales and service. I purchase a 2007 F250 from them and experienced a few issues right after purchasing the truck used, even though it was sold without warranty Angie from signature was more than willing to help correct the issues. I live an hour away from signature but they have made a customer for life through excellent attention to detail!

Signature Ford Lincoln in owosso is the best. The service department take great care of my vehicles. Brent, Zack and Noah in service are the only people I trust with my vehicles. I pass multiple dealers to come to them. Keep up the great work guys!

I was having one of the worst weeks of my life. We were planning a trip to visit my ailing father in law when we had a sudden death in my family. My f-150 had developed a very bad vibration and needed the brakes done for the trip and we were running out of time. There was only a few days before we were suppose to leave. The service department stepped up above and beyond to accommodate me. They resolved my vibration issue and did the brakes in time for us to leave and at a reasonable price. They also took the time to wash the truck and vacuum the interior. They have won a customer for life. Thanks guys!

The best car buying experience ever, they earned a life time customer! My salesman Randy Baily was the best!!!! Thanks Signature Ford!

Great Dealership! Nice people and quality service

All I can say is, With so many options of places to purchase a new or used vehicle, well…Being a Ford Dealership, Signature Group has a fully staffed Certified Ford Service Center, so there are only two options to the following scenario. 1. They didn’t do a thorough check of the vehicle upon arriving at the dealership before listing for sale, or 2. They did do a thorough inspection, and yet simply didn’t care and still listed the vehicle for sale to an unsuspecting person like myself.At any rate, lesson learned, moving forward, I will always have my mechanic check over prospective vehicles; but figured I could trust buying a Ford, at an actual Ford dealership….Took ownership of the 2012 Ford Expedition Limited (with 124K Miles) on Thursday (1/31/19) afternoon, by Saturday (2/2/2019), the power running board was stuck down and would not go down or up. Now, we all know these are a problem…however, I had specifically asked the dealer to look at it (because during my test drive, it was stuck down) and fix it. They said they did fix it…their fix was to get the running board in the up position and then to disable the power boards all together, nice job.In the same two-day time-frame, (this is the one that burns me the most) the truck also missed fired heavily getting on the expressway and was now sporting the wonderful check engine light, P0420 & P0301 codes.Bought the vehicle “AS-IS”, so had no real leg to stand on at this point.I called the salesperson and explained to them what had happened (check engine code, running board issue) and expressed how unhappy I was with my purchase and the disappointment. Not once, did they try to reach back out to me to try to correct the situation, I bought the vehicle “AS-IS” remember.Here’s the damage so far: (Haven’t even made the first payment yet.)New passenger side power running board motor - $350.00 (New aftermarket running board motor, installed it myself in about 4 hours)First round at the shop for the misfire - $608.90 (8 New spark plugs, two new ignition coil packs, will require yet a return trip to take care of the P0420 code.)All I’m saying is this, there are so many options and dealerships out there, keep your search going. Also, have your own mechanic check your vehicle out.Hard lesson learned…

I bought a new Ford Focus from the Sales manager Rich. The service was fantastic from start to finish. The whole process was smooth with no surprises that other dealerships might have. The car is great on gas and great looking too!

Signatures service department is the best around. Noah, Brent, and Zack always treat me wonderful and take great care of my vehicle. I would recommend them to anyone.

When my car needed service work done Ashton Porter was a great help! He put forth the extra effort to make sure that I was taken care of in a timley manor. Its nice to have a person like Ashton that is there to help with a smile on his face.

I absolutely love the service, professionalism, and attention to detail here. They answer all my questions thoroughly, and I enjoy the visits. Highly recommended!!!

Signatures service department is world class. They gave me the best deal on tires around. Plus a free alignment check!! Thanks for everything. I recommend you to all my family and friends.

Best dealership around! Currently have 3 vehicles from Signature, lifelong customers! Zack Barnett in service is top notch! I refer all my friends and family.

I had a great experience with Ashton and Signature Ford. Ashton provided very professional customer service and was great to work with. I am thankful for the advice and knowledge to make the necessary repairs. I will definitely refer my friends to Ashton and Signature Ford!

Newly remodeled store. The best and cleanest used car inventory in shiawassee county. Friendly sales staff and concierge service where they pick up and or deliver your car. These guys go the extra distance. Also lots of customer parking, sparkling floors and bathrooms, free coffee. Also there is a restraunt next door if your hungry you can get a bite to eat while your car is being serviced.

Always a great experience and everyone is so friendly! I love the service at Signature!

Randy out did himself. Sold me a great car . Well RECOMMEND them . With out a problem.

BE SURE TO EDUCATE YOURSELF ON SO CALLED DEALER-PREP FEES WHAT IS REASONABLE AND WHAT IS NOT. LOTS OF INFO ON-LINE. THIS AREA CAN USED TO GAIN MORE PROFIT. SEPARATE FROM REQUIRED FEES.

Hopefully they can find the short in car. Looking forward to getting it back on the road. Update Sept 12 went to pick up and shifter is messed up and hard to get into drive. Wasnt like that when I had it towed there. Dropped a few stars because I left car there to have them figure it out what went wrong.::update Sept 13 they say they didnt break shifter and its normal wear item and want $1100 to fix after I just payed over $500 to get something else fixed. The shifter worked just fine when I had and drove it till they work on car. So I wouldnt recommend them to work on anyones car because they will put blame on something else then their mistake.

Was not happy with the service, they did not put my hub caps back on.I dropped off my car Friday, HAD to have it back Saturday. They said it would be done by then. They never got back to me. I called and was told service was closed. And the rest of the business was going to close in 20 minutes. I had to hurry and get there to find my vehicle. No one seem to know anything about it. After several minutes of them looking for it. The vehicle was found I ended up taking it and not paying at that time. (No one to take care of the bill.) Was called the following Monday morning wanted to know why I took my car without paying for it. Thats why Im not giving them a very high score.

It went good the guy forgot to put it in but Brent got me in and done

Amazing place a good for getting a quality oil change at an affordable price. Only issue is you have to schedule an appointment for it and sometimes it takes a long time at the appointment but hey your saving money and you know your getting your car done right.

Brent W. in the service department did an awesome job accomodating my tight schedule to get my MKZ in for an oil change, the car was picked up and delivered on time and was washed inside as well as out. Keep up the good work Brent!

Just wanted to give a shout out to the guys at signature ford! i take my car there for oil changes and minor services and i always feel welcomed, happy and fulfilled with the job they do. I would like to say a big thanks to the service tech i worked with Ashton Porter for all he does!Thanks you!

Awesome sales individuals. Very genuine customer service.

Always treated like family when we go there. Thanks Ryan, we appreciate all you have done for us!

Had an absolute awesome experience at Signature Ford in Owosso. My salesperson, Jim Lawerence was wonderful. He went the extra mile to help me be able to afford my new car. The finance manager, Cheryl was incredible too, she was able to get me the lowest interest rate possible with the maximum length of time to pay for my car. I will definitely return to Signature when it is time for me to look for my next vehicle. Thanks, again Jim!!! You ROCK!!!

Both Signature Ford Owosso and Perry are great. I have been buying cars there for years, and the service department is wonderful. Ask For Aaron in Perry and Brent in Owosso.

Always receive phenomenal service when I come into the owosso location, both times Zack has helped me out. I always recommend people here for the service alone!

Service department very cordial and helpful as well as offering suggestions to resolve vehicle electronic issues.

Ive been a Signature Ford customer for about a year and a half. My husband and I both drive Signature Fords and I just had a routine oil change and maintenance done at the Owosso location on 3/20. I cant say enough good things about this place. From our buying experiences to service appointments. Everyone is always so accommodating and punctual. Whether they are picking up my car for an appointment or Im dropping it off they always seem to do as much as possible to limit any inconvenience to me. And when Im almost always accompanied by 1 or 2 of my kids that means a lot. If youre looking for a Ford this should be your first stop because the service youll receive will make it the only one you need to be a customer for life!

I came to the day in November of 2017 where I was DONE with GM vehicles. I went to go search for my first Ford. Signature happened to be the most recognized name for me as it was the larger dealership in my area, as well as having owned a prior vehicle (94 Dodge Ram 1500).I’ve always had my doubts with Ford, because I was a GM guy. Not anymore. The team at Signature of Owosso really made my car buying experience a great one... TWICE.. within two months!My first trade in was a 2009 Aveo. I went to Signature looking at the Fusions. Tiffany was GREAT help in getting me to decide on which of their used Fusions I could get into.Once I finally made my decision, Cheryl and Jim (I believe it was- so very sorry if I am forgetting his correct name) were able to get me approved and my papers signed.At first it was a little back and forth between a few different lenders, but, in spite of my not so awesome credit, Cheryl was able to get me approved.At first I wasn’t able to afford the extra $10 for GAP. The team at Signature was so loved that ten bucks would break me that they sat down in a meeting with a lender, got me approved with half the original APR added the GAP insurance, and saved me over $20 on my loan payment. Might not sound like much, but it showed they cared and could do a lot for a family of five.Then two months later came by and I was wanting to trade my 2011 Silverado in for a car. At first I was looking at used, but made the decision to buy a Brand New 2017 Ford Taurus!! Tiffany again helped me. Again with the same lender and at a very similar APR! Two vehicles. Two months. Similar credit. Similar APR!The team at Signature Ford is AMAZING!! I truly can not thank them enough for the effort they put in.I know if any of those team members read this, they will know exactly who I am! I would recommend this team and dealership to EVERYONE looking for a vehicle! Thank you all so much for helping my family and I with our purchases! It truly means the world to us!

Recently leased another car from Ron Rigdon and Rich Frieling at Signature Ford. As usual, we got nothing but the best treatment. We have leased several cars/trucks from the dealership and always keep going back.

Quite possibly the best dealership in Michigan. Everyone I have encountered at this establishment has been the best, including the young lady at the records window. A couple months ago I took my 2002 Explorer XLT in for a transmission issue (250,000+ miles). I had transmission issues with this vehicle before so I decided to take it to the dealership this time around. My worst fears had come true and I needed a new transmission again. By this time I decided Ive put enough money into this vehicle and Brent at the service counter suggested I talk to a sales representative about buying a vehicle here and that is exactly what I did. I made my way to the sales floor and was greeted by Jackie. She is quite possibly the best sales person I have ever encountered. We talked about my situation, ran my credit and after about an hour, found a 2015 Explorer with 4WD that I just had to have. After several signatures and many laughs, I was driving home in a certified used 2015 Explorer. Since then I have taken the vehicle in for oil changes and a couple minor issues that were covered under the warranty. The service staff has always treated me kindly and the technicians always seem to happy. They must love their employer/job because the Chevy dealership down the road doesnt have happy technicians. I hate when I have to take my wifes Captiva there and cant wait to trade it in. We just need to make a couple more payments on my wifes car and Ill be back to see Jackie for another vehicle. Keep up the good work Signature Ford. Youve earned my business for life...

Went in for parts and the manager was so helpful. I will continue to make the 30 mile drive for all my vehicle needs.

Went to parts department for parts for truck and they were efficient. Had parts the day and time they told me they would!

Great people, no complaints or issue. 😊

I had great service there. Friendly staff Brent was great . I had a bg fuel service performed . It is like driving a new car . Thanks again