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Advance Auto Parts
1020 E Main St, Owosso, MI 48867, United States
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Advance Auto Parts
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ST
Review №1

Everyone there is so kind, they always help me with what I need . Weather it very a part or just a question, and always knowledgeable on everything I have ever needed.

ch
Review №2

If I could put a -5 stars, that would be more appropriate. Ordered a part, stated it would be there at 8am the next day. It was not. Stated to come back at 4pm. No one knew where the part was, finally they were able to find it. Was the wrong part all together despite me specifically talking to the parts person about what was needed. Use the new Auto parts place in Corunna, Rock Auto or Amazon.

se
Review №3

Excellent when o rielly didnt have my parts

La
Review №4

Staff is always helpful... Kevin and Jeff helpful, and are NOT lacking in customer service skills! We often bring our vehicles here for small parts. Never had an issue.

Ch
Review №5

Always great service and prices

Br
Review №6

Not very helpful. Seemed more interested in having conversation with coworkers. Many auto parts stores to choose from in town. Ill check out one of the other ones next time.

Th
Review №7

This auto store in my opinion is the most unprofessional store management I have ever witnessed. Ive only gone in 3 times first 2 times I was not greated or asked if I needed help. The employees are always hanging around the counter gossiping about another worker who was doing a poor job. Thats not something the public needs to know. They really just need a new crew in there because in my opinion its just a terrible place to shop. I was getting a change of bulbs for my car. Had a total up to 50 dollars. I heard them bashing their employee(s) and I put the bulbs back and went elsewhere. Dont bother with this place. Autozone is just down the road and the customer service is outstanding.

Ke
Review №8

Great store and staff but lacking on inventory.Still have great repair parts for your everyday repair.

Do
Review №9

Ive always liked advanced auto parts theres so many different auto parts stores now and its nice for the competition But advanced auto parts has pretty much everything you need And they go out of their way to help you out. I stopped in to pick up some oil and I was out in no time Good prices.

J.
Review №10

Nice to deal with. Clean store. A short wait. However, I was there for a favor. So, I am not complaining. They are very busy. Only 3 people working. Having to cover the counter, get deliveries ready & do the internet/phone orders. So, the wait is understandable.The check engine light was on. So I stopped in to see if they are still using their scanners to check codes during this pandemic (or are again). They are still offering this free service.They gave me the codees I needed to get it to the right mechanic. My car is now fixed. Thank you.

Ka
Review №11

Awesome staff and very helpful!

T
Review №12

Online order ready when i arrived. Helpful staff thoroughly tested old battery for free. Good price with online discount

Ji
Review №13

Advanced Auto Parts store.i ordered a 10qt Oil Drain Pan. With my Speed Perks its a real good deal! $9 Thanks.. But I was going to buy some Extreme Windshield Wash Solvent on sale at Famly Farm Home on sale .99. While in Advance Auto I seen they sold the same product.. Asked about Price Match right? When I asked one person they said only if its the same product they would do it. So I opened up the FFH add and showed them it was. But the other person asked price match for what? The Solvent I said well it was not possible know? No way! So I got the Drain Pan and left and went over to O Reilly Auto Parts and asked them about the Price Match and heck yea how many do you want! Different Brand? Yup no problem! So I got what i was going to get at Advance at O Reilly. After the sale was over I said Advance said yes on the Price Match then Absaloutly not in two minutes! Hardly ever bought anything from O Reillys store until this want down. From know on they got my business. Never wanted to do this but it was after the yes we do price match to Absaloutly Not! Petty for sure, but saving money is what Im about.

Jo
Review №14

When others places decided to lock doors 20 minutes before they are supposed to. Advance Auto Parts employees did not choose to follow they remained open just as they had hours postedvto.

Lu
Review №15

Kind employees and knowledgeable, and they always have what i need in stock

S
Review №16

Had me in and out quickly! Helped me in a great time of need! Knowledgeable, friendly staff!

Ro
Review №17

They seem to have everything I need for vehicles and if they dont have it they will within a day or two.

Da
Review №18

Very helpful

Ja
Review №19

Great service. Chuck and Marcia are always helpful.

Ma
Review №20

The employees are very knowledgeable, the prices are comparable to other auto part stores. Placed my order online to use a coupon, and it was ready to go within 10 minutes. The store itself was neat and tidy inside, as well.

Je
Review №21

Great prices! They carry a lot of products on hand and if they dont have it they can usually get it with a day or two! The staff are friendly, knowledgeable and always willing to help! If you have any questions about your car you can ask one of the employees and will most likely get an answer. If they cant answer it they will tell you where you can find the answer!

Bl
Review №22

Smart, friendly service. Would return if needed.

Jo
Review №23

Very friendly service, wide variety of options to meet your budget. Just tell them the part you need for which make and model they do the rest aswell as give knowledgeable advice to any parts that may be needed with it! Very satisfied!

Pa
Review №24

Helpful staff. I have been several times for auto parts, and they are always great. I needed an oil filter for a generator, they were happy to help cross reference to ensure I got one that would fit properly.

Ch
Review №25

Aways have what I need

Mi
Review №26

NEVER had a bad experience here! :-) The staff definitely knows how to take care of their customers! :-)

Ja
Review №27

Great place to go very knowledgeable they put on your wipers test anything you needed tested and I love it

Du
Review №28

Literally no help whenever I go there. Asked about a gasket and they told me it didn’t exist, even though it did. Went another time and tried to rent a couple of tools and was told they don’t carry them even though they were very basic and they didn’t even search the computer for them.

Ja
Review №29

Definitely a good place to go for parts and help. More than qualified associates who know what they are doing and are good at their jobs. I recommend coming here for your vehicle wants and needs.

Bo
Review №30

Good people ask the right questions and they can help thank u

ji
Review №31

Service was ok I use an online parts place now do to easy-to-use and saves time and I get the right part every time

Bo
Review №32

Very nice employees. They have a wide selection to look at in the store. Little pricie but well worth it.

Ev
Review №33

Nice staff

To
Review №34

Had everything I needed. Staff found special items

Ch
Review №35

They had what I needed.

Pa
Review №36

Used their tools & found out what was wrong & fixed it right there

Tr
Review №37

Great place to get all your car parts

Sh
Review №38

Great place to get parts if not in stockvthey can have maybe that afternoon or next day just depends stop in and see them greg jeff or chuck great guyd

Co
Review №39

Friendly and helpful staff, they even let me hang out in there once to get out of the rain.

Je
Review №40

People are Always helpful and prices are fair

Ne
Review №41

Never really shopped here before, nice people, fair prices.

Ja
Review №42

I buy a lot of parts there. They are nice people, who really try to make sure youre happy and back on the road.

t
Review №43

Its okay liked it better before they changed it

Li
Review №44

Good service

Te
Review №45

Half of them on first shift like Greg and Marcie are very disrespectful and i know if i was a owner they would not let them work for me. One day i went in the store and both of them where talking to each other they see me at check out and continue to talk to each other for 10 15 minutes so i stood there untill someone from the back on break came out to help me

de
Review №46

Stopped in to make a payment,got a free carwash. Nice,friendly guys.

Ta
Review №47

Good prices, friendly helpful staff..

Ro
Review №48

They have everything you need to fix or fix up your vehicle.

Jo
Review №49

Friendly service!

Mr
Review №50

Very cheerful & helpful staff.

Je
Review №51

Best people and good prices

Po
Review №52

Marcy needs to stay home with Dave

ry
Review №53

Way overpriced and unknowledgable staff

Ji
Review №54

Only deliver to comercial accounts no one else. That sucks while you fixing your car and they give you the wrong parts.

ch
Review №55

1 of the workers were more interested in lising to the football game then helping Customers ended up selling me the wrong parts

Am
Review №56

Wrong part giving to us maybe you should know what your selling

Lu
Review №57

Stood there waiting for 10 minutes, no one helped me so i left and went to autozone

Ay
Review №58

Very helpful staff.

ya
Review №59

No one likes having to fix there cars lol

Da
Review №60

You have to return the part to the same store it was purchased

Am
Review №61

Always friendly and helpful.

Al
Review №62

Love greg

Je
Review №63

Very helpful employees.

Ch
Review №64

Nice helpful staff

Mi
Review №65

Customer service has really went down hill.

Do
Review №66

Great employees!

Ri
Review №67

Gave me the wrong break pads now Im stuck with a tore down truck and no way to get to work in the morning...

ji
Review №68

Great place

Ka
Review №69

Cheap, friendly and qualified staff that always helps

Mi
Review №70

Great at what they do

An
Review №71

Very helpful workers

To
Review №72

Friendly and helpful

Do
Review №73

Horrible sarcastic customer service!!

Do
Review №74

They have auto parts

Mi
Review №75

Didnt have my parts

Je
Review №76

Got all my questions answered

St
Review №77

Friendly

Information
18 Photos
77 Comments
4.2 Rating
  • Address:1020 E Main St, Owosso, MI 48867, United States
  • Site:https://stores.advanceautoparts.com/mi/owosso/1020-e-main-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 989-725-2972
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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