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Device Pitstop Owensboro
2928 Heartland Crossing suite c, Owensboro, KY 42303, United States
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Device Pitstop Owensboro

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An
Review №1

This place is great! I worked with both Jamie and Josh in picking out my laptop. This is the first computer type purchase I have made by myself. First, I spent over an hour with Jamie on my initial visit to the store. I explained what I needed my laptop to do and he was able to clearly discuss my options and prices. I was also given a lot of advice forbother items I would need to start my YouTube channel. They did not sell these items at their store but I left there with an increased level of knowledge and confidence that I would be able to make my YouTube dream come true. I returned to the store ready to make my purchase and spent over an hour with Josh. He patiently shopped Amazon with me to line up the other items I would need-sprinkled with lots of tips and sage advice! I felt like I had attended a seminar on basic knowledge about what I specifically wanted my laptop for.Sometimes, in a small city, you think you can not really get what you need, but in this business establishment, I got more than I could have wished for! Feel free to visit this little home town store for your computer, cell phone or related issues. You won’t be sorry and most likely leave there believing in hometown service and care again!! I know I will be back!!!

Mi
Review №2

I bought a battery for my cell phone a few weeks ago and went back today because my phone had trouble connecting when I plugged it in to the charger. They cleaned out the charging port and DID NOT charge me. I offered to pay for the service because it was a great help to me but they said “Don’t worry about it.” They have been friendly and knowledgeable each time. I highly recommend this business if you need help with your phone or computer. They also have phones, computers and accessories to sell. Check them out!!

Me
Review №3

My phone was completely unresponsive to anything I tried so I took it here and worked with Matt. While he worked on my phone, I was provided with a temporary phone so that I would not be without. When I went back for my phone it was up and running! Great service and very nice people.

Da
Review №4

Device Pit Stop is the BEST PLACE EVER TO TAKE YOUR PHONE TO FOR THEM TO TROUBLESHOOT AND FIXED!!…….LOVE THEM! Check it them put ! YOU WONT REGRET IT,Danna Clark!

Sa
Review №5

My Samsung galaxy S20 charge port was broken and went in here to have it replaced, and the guy took one look at it then told me it was just dirty. Right then and there he grabbed his utensil and cleaned it right out in less than 5 minutes and had it working again.Super awesome dude, saved me time and money. Great place, would never go anywhere else for device maintenance.

Br
Review №6

I was highly impressed!After talking to multiple people at my carrier, they assured me my iPhone 11 was not repairable. A friend recommended Digital Pitstop and they were able to fix it for $40.00!!!!They know what they are doing!Everyone is super nice and helpful!I definitely won’t go anywhere else.

ro
Review №7

I went in the store in a panic worried that AT&T lost all my pictures when I went to get a new phone. The guy behind the counter, didnt get his name, tried a couple of things and within minutes I had all my photos back in new phone. He asked for nothing in return and saved the day!! What a great place, I will return in the future.

ne
Review №8

Took my daughters iPhone 6 Plus in to have the a new camera lens put in. The owner was there and said wow normally I only see the broken glass but the metal ring that held hers in had also fallen out. After a week I went back he said he was having to order a different part that he needed to mount it. Today I went back in there and he said he was unable to fix it. He didn’t charge me for the time and helped my daughter with a new phone to take all the wonderful pictures she wants to take. Great local business, very professional, and went the extra mile to satisfy a customer. Great job guys keep up the great work!

Mi
Review №9

This is a great place to go for your phone to be fixed. Just came in and helped me out immediately, the store is very modernized as well. Awesome service!! A+

Me
Review №10

Device Pitstop goes above and beyond for customer service. Not only do they do amazing work at a good value price but they really care about service and quality. The owner called me and told me what time to come so the best technician would be available for my issue and they were concerned about every detail down to colour matching. I cannot recommend them enough!

Em
Review №11

Took my phone there two weeks ago to have a new screen put in my iPhone 10 being that my screen went out. The day I picked it up it froze every few seconds and I couldn’t get it to work unless I locked my phone and unlocked it to see if it would unfreeze. Took my phone back there yesterday, they put a new screen in and now my camera is cracked and there’s a weird glare in my phone screen like a light from where you can see through my phone screen. Just got off the phone with them and they now will not fix it unless I give them $280 for a “fancy screen”. DO NOT GO TO THIS PLACE. Go to CPR out on Frederica this place is a joke.

Ca
Review №12

My Mac was totally jammed up and I couldnt do a thing with it. He fixed it so fast and was super nice. Would definitely recommend! Thanks!! You made my day - and my week actually!

Sp
Review №13

They do top notch A1 work woth great customer service not even to mention Device Pitstop is the cheapest place around to get your phone screen replaced! All around great experience going through them to get my phone work done! Ill be referring everyone i know to them!

Au
Review №14

Bought a Mac computer from them, and it works beautifully. I love it, and it was extremely cheap!! Really good deals on electronics and phone repairs!!

Ty
Review №15

Super nice employee hooked me up with a power cord at the last minute and coordinated after hours pick up. Great customer service and highly recommend!

JJ
Review №16

My laptop was as far as I could tell a paper weight. In less then 20 minutes Matt had me back up and running. Very friendly and helpful.

Ne
Review №17

Professional service and reasonable prices

Sh
Review №18

I had to get a shattered screen repaired and this was the only place in town that could do it for a glued (not screwed on) screen. The gentlemen that worked on it were very professional and courteous whenever I checked on the status. They even offered to loan me a phone until the repair was complete. Extremely fortunate to have been helped by them!!

Mo
Review №19

I took my husbands phone in not knowing if it was repairable. Not only did they know exactly what was wrong with it, he fixed it in about two minutes! I was very impressed. I will be taking all my devices that need some attention.

St
Review №20

What luck stumbling on to this establshment! Matt was very knowledgeable and professional. Answered all our questions, explained everything in a mannor we understood. Great prices and service beyond belief. I highly recommend this place for all your tech issues.

Ch
Review №21

So far Ive got my kids laptops and iPads there they have been great!

p
Review №22

Absolutely amazing staff, constantly helpful & will do whatever they can always. Best phone shop around, if you see this, dont second guess going there. 💞

as
Review №23

Guys there are very knowledgeable. They were courteous and very reasonable. I diffently recommend them for all your computers and cell phone needs

Pr
Review №24

Staff is phenomenal & will help you as much as they can. Go here for anything phone related. Extremely helpful

Ro
Review №25

They buy very few old phones and repair parts seem high

ke
Review №26

Been here many times, always have great service. Very knowledgeable, will tell you the truth and even refer you to someone else if they cant fix.

Al
Review №27

Friendly, straight forward, and cheap pricing to fix all your technological devices. And quick to getting it done.

Ho
Review №28

LIterally saved me soooo much time and money by helping me get my phone to send email so that I could save items to a PDF. This was done as a kindness to me and it was invaluable. Go here. So nice and didnt make me feel like I was a bother or an idiot. Thanks!

Ca
Review №29

Thanks so much for the EV charge.

Dr
Review №30

Came in with my Samsung S10 Plus not charging. I was just there to see if they can fix it and get a estimate and get on a schedule. They immediately took it in the back and found a lot of debris in the charge port and removed it. The phone now charges with ease. I asking him how much for the service. He refused any payment, even after I insisted to pay.Thank youDevice Pitstop.

Br
Review №31

I was able to have my screen protector replaced in a timely and efficient manner! Service was excellent and very friendly. I would recommend to all!

D
Review №32

Excellent customer service and quick turnaround time. I bought a brand new Samsung tablet from Walmart on clearance. When I got the tablet home and charged it, it wouldnt start up properly. It wouldnt move past the Samsung logo. I googled it and that seemed to be common issue with Samsung tablets. I contacted Best Buy first and they didnt seem very interested in helping me at all. They told me it would be $200, possibly more, and it would need to be shipped out. My husband recommended that I contact Device Pitstop. I did, and am so glad I did. When I called, Matt was the person I spoke to. I told him the issue and he said it should be quick fix and told me I could drop it off. It took an hour and half and my tablet was fixed. Thank you so much!

Om
Review №33

This place is INCREDIBLY unprofessional. I booked an appointment well in advance, I have emails & texts showing they were going to repair my iPhone 11. I showed up & he claimed they didn’t have any stock. I asked why was I allowed to even make the appointment if they didn’t have the screen. He claims he never got an email. Again, I have proof confirming they allowed the appointment. I’ll never go back & I wouldn’t recommend wasting your time.

Ji
Review №34

The staff is very knowledgeable and helpful, pricing is amazing, and love that they are a small locally owned business.

Au
Review №35

Give a good price for my electronics

Ja
Review №36

We were there for less that two minutes, he treated us with up most respect and didn’t charge us to clean the port on my phone, even offered to let us stay for a bit so it can charge! I highly recommend and we will be back for any other problems with our phone or computer.

Ma
Review №37

I ran all over town looking for a charger for my laptop. Device Pitstop had one and not only had one, but gave it to me. They just earned all my electronics needs business!!!

Ta
Review №38

Good service on my phone and made sure it was like new. Highly recommend this place!

Ne
Review №39

Great prices and services. Matt is awesome...brought equipment from them..only had problems with one used desk computer tower...but the overall desktop and monitors works perfectly.

Ry
Review №40

Reasonable prices on screen repairs. Fair offers on older devices.

Ki
Review №41

We were looking for a tablet for my daughter, just for games. Someone recommended Device Pitstop. On our first visit he didnt have what we were looking for, but to call back the next day and check again. I did, and he had what we needed! When I went in, he remembered us and had one ready to go! Gave a fair trade in amount, and I have a happy daughter! Thanks Matt, for a wonderful 1st experience! :)

Ga
Review №42

Good ole boys work there

D
Review №43

Quick clean polite

Ch
Review №44

I dropped my phone off on a Saturday, they told me it would be ready the next Saturday. I didnt hear anything by the next Monday so I called And asked, whoever I spoke with told me it still wasnt ready and he told me with the wildfires in California it may take longer. I told him that he didnt say that to me but thats ok Ill wait as long as it takes. He got rude with me and said yes I did say that and youll just have to wait. I asked him to call me when the phone was ready and he assured me he would. Well 2 weeks later I had to call them and someone told me my phone was done. I go to the store stood there for 10-15 minuets after Josh helped another costumer, went to the back for a while, came back as said is there something I can help you with? (Rudely) I thought obviously thats why Im Here..... after I spent $159 and Josh told the gentlemen in front of me you get $10 off every $100 you spend, but didnt tell me that. I will not be going back.

Ja
Review №45

These guys are great! Was on an airplane today and spilled a glass of water on my laptop. It completely shut down and wouldn’t start. I assumed it was toast. I brought it in to Device Pitstop and they got me up and running within 10 minutes. Excellent customer service!

So
Review №46

I wont take my devices anywhere else.

Ke
Review №47

If you are looking for a local business with with a amazing selection of iPhone, androids and even laptops this shop is for you. Every bit of out experience was incredible. Customer service is better than could ask for and let’s not forget the prices. 5 star for being the best in town.

Ja
Review №48

Went here today Matt was amazing. He helped me decide the best route to take to fix my phone and the cheapest route possible and was the friendliest guy ever. He replaced my screen in less then 10 minutes I was in then out! I will for sure be going back for all my electronic needs and would recommend to everyone I know! I can’t say enough good about this place, if you need something worked on he is your man! Went to several other places and they all wanted more and was not very friendly. Matt was the cheapest and friendliest!

Ma
Review №49

Took an item in for repair on a Wednesday, told it’d ready Thursday afternoon for pickup along with a used device I was going to purchase. Gave them an extra day and came back Friday only to find out nothing had been done on the repair and the used device was sold. I should have known better when their version of CRM (Customer Relationship Management) software was writing my name andnumber on a post it note! I’ve owned small businesses all my life, customer service is king, especially in small markets. I’ll likely give them another shot before completely writing them off, but you guys MUST do a better job!

Ki
Review №50

Had used Device Pitstop in Lexington, KY and was thrilled when I relocated back to Owensboro a week ago I found a new location here! Great location, fast service, friendly knowledgeable staff, reasonable prices! Couldn’t have asked for better customer service 😊 Definitely will continue to use for all my technical repairs.

AC
Review №51

Device Pitstop is THE place to go for cellphone and laptop repair. Jamie replaced my phone battery quickly and and didn’t cost a bundle. Highly recommend!

Ta
Review №52

They were very friendly. Took care of us quickly. Answered all my questions and were very helpful. Would definitely recommend!

Gr
Review №53

Matts a pretty cool dude. Thank you Device Pitstop, very cool!

AS
Review №54

ABSOLUTELY ONE OF THE BEST NEW PLACES AROUND !!!! They have taken care of every need I have had with my phones they have wonderful service plans that can help warranty your phone they are competitively priced with the other phone repair companies I HAVE PURCHASED TWO LAPTOPS THERE THAT WERE LESS THAN HALF THE PRICE of anyone else around !!! EXCELLENT SERVICE AND QUALITY HIGHKY RECOMMEND MATT AND HIS CREW

Co
Review №55

This is the best computer Pitstop I have been to. He is quick, fast great quality and very friendly.. I will be back for any more purchases nor fixing to my cellphones or computer .. best place hands down!!!

Ki
Review №56

Very informative and helpful! Did the repair right in front of me and showed me what the problems were. 10/10 recommend and will definitely be going back if I have any other issues with my phone

Ke
Review №57

Friendly and helpful staff, they were very willing to answer the noob questions we all inevitably have. The store was well stocked with used computers and cells.Their prices were very reasonable on devices, as well as repairs. We have had a laptop and iPhone screens replaced by them. Iwould highly recommend them to anyone!

Ro
Review №58

I had a LG Vg40 with a broken screen. Ive only had it for a few months so I took it to Inspector Gadgets and CPR and both places either said they couldnt get a screen for me until the middle of August or their supplier was unreliable so the refused to take in. CPR was so eager to get rid of me that they recommended Device Pitstop. So feeling put out I headed to Device Pitstop. Once there Matt was extremely helpful and got the right screen from the same supplier as CPR and had it in 2 days. When he installed it he did a detailed and expert job. Needless to say, my phone looks and operates like new. If I could give then a higher rating I would. Matt and his team are friendly and exceptional at what they do. Check them out.

be
Review №59

This place is vary nice I got a great deal on my new phone I would highly recommend this place

Th
Review №60

Here we go...I happened into Matts store right before Christmas to see if I could find an iPhone for my elderly mother as a gift, rather than buying new, and sure enough he had a very nice 6S that fit the bill....Day after Christmas, we have an issue activating it at the Verizon store in Evansville(who were quite rude, btw)....No worries, I bring it back to Matt to inspect, and there may have been an issue with the internal antennae, but rather than have us wait to repair, he swaps out the phone with an identical unit at no charge, and away we went.Nice guy....Feel safe with your dealings with him....Thanks again, Matt!!

go
Review №61

Awesome and friendly service. My iPhone was repaired in just a few minutes and it works perfect. Definitely the best priced and fastest in town.

Wh
Review №62

Matt helped us find the ipads and accessories we wanted for an incredible price! He was friendly, knowledgeable, and went the extra mile to make sure we had what would best meet our needs. Best part - the total cost was completely affordable!!!

Ma
Review №63

Had my cell phone repaired, I thought it was a total loss. Very friendly and fast service. They even let me watch them work. Highly highly recommend. And reasonable.

Ja
Review №64

IPhone screen replaced at a very reasonable rate, over $100 less than than competitors. The owner is honest and fair. Thanks for great service!

Br
Review №65

I stopped in for a minor minor cell phone surgery :) and I had a pleasant experience with great customer service and he was able to rescue my phone! Very helpful, quick and thankful. I recommend!!

Ma
Review №66

I called Apple Support and was on the phone for 1.5 hours, I went to the only Best Buy within 60 miles for Geek Squad to look at it, and the Apple Store in Louisville couldn’t get us until the next afternoon. Device Pit Stop fixed it in 10 min!!Should have started with them, but I just thought that since my iPhone was under warranty someone surely could help us that worked for Apple.Never again! Device Pit Stop has my business!

cg
Review №67

Great customer service. If you are selling, buying, or need a device repaired this is the place. Matt is very nice. He is easy to talk to and work with. Very impressed with this business.

Be
Review №68

Quick repair at a good price.

De
Review №69

I walked in being a Fedex employee and I had a drop there I walked in and asked if they fixed phone the guy asked me what’s wrong and having that I broke a charger off on it the night before he took my phone and pulled the charger out without hesitation. I will be going back they are the best

Dr
Review №70

Honest shop, quality service and FAST! Repair Club saved me a few times already, definitely worth it!

Jo
Review №71

This place has great service and will treat you right. They are local, knowledgeable, and fast at the right price. Don’t waste time on hold or in line with the other guys. The money you spend here is a huge value compared to the time you’d spend just trying to get an appointment at other places. This should quickly become Owensboro’s go-to place for computer, smartphone and tablet needs and repair.

As
Review №72

On their website it clearly says they work on ps4. But when i called they said sorry we dont work on those. This business has FALSE ADVERTISING. Its Its not right. FIX YOUR WEB PAGE. Thanks for nothing Matt......

Mi
Review №73

Excellent customer service. Trouble charging my phone. Device Pitstop got my phone fixed and back to me quickly.

Le
Review №74

Great place to take your device for repair. Highly recommended.

br
Review №75

Visited device pitstop this morning. I had been having issues with my phone charging. I had inquired about fixing it at other places and left because of the hassle they were gonna put me through. The wonderful people at device pitstop troubleshot my problem and fixed it in less than 5 minutes. Excellent people and excellent service.

Am
Review №76

Matt was amazing! He was very helpful when my husband and I purchased our iPhones at the store. Very friendly and he even gave us an awesome deal for our iPhones. I recommend device pit stop to anyone looking to buy a great quality phone for an excellent price!

Gr
Review №77

This is a great store! Repair, buy gently used merch, trade in, and new accessories. Customer service is excellent.

Ta
Review №78

I had a great experience! I got all my questions answered and my iPhone cleaned out in less than 15 minutes! I’ll be going back!

Je
Review №79

The guys at device pit stop fix every issue I come across, very friendly, and knowledgeable on all digital repair issues. Highly recommended 👍

Am
Review №80

Matt offered honest opinions and fair prices for my repair. So happy to have them in town!

Ta
Review №81

Service was amazing, friendly,fast, and best prices in town. Definitely will be going back.

Ke
Review №82

Just got my iPhone repaired it was fast excellent service. I would definitely recommend this business for anyone needing help with their device!

ja
Review №83

I recommend this place! Great service and amazing deals!

Lo
Review №84

Came to device pitstop in Owensboro, KY after a bad experience at another local shop. Had a great experience with the employees and they helped me with everything I needed. Ill be looking forward to further business with them. Ballin place! Come check them out.

Ke
Review №85

Quick service, friendly and cheapest place in town overall great experience!

Br
Review №86

I went today with my mom whom is not tech savvy at all. She found this the best deal and the best customer service from any company she has interacted with in a very long time. She purchased an iPhone 8 and is going to go. Ack to sell her old iPhone 6 later. They were very helpful, explained everything, fairly priced. We have found a new placer for her to do her cell phone business because she is a prepaid att customer. The prepaid phones are junky!!! Thank you so very much for helping my mom and alleviating her stress.

Ge
Review №87

Friendly service, quality work and cheapest quote in town for repairing my Samsung note 9s screen. Highly recommend!

Da
Review №88

Great prices for repair and used electronics. They were friendly and very helpful as well!

Ka
Review №89

This store was great! The employee was honest and very knowledgeable.

Ja
Review №90

Great place amazing staff helped my husband out plus more will definitely come back for everything

ro
Review №91

These guys are awesome! Call them before you go anywhere else, and if they can help you they will. 10/10 .🤘

Co
Review №92

I tell you what, if you want good quality work done on your device, this is the place to go, my day went from really bad to really good in a matter of 15 min, the guys there was able to fix my phone, with very ltitle cost, I walked in with a frown and left smiling ear to ear, these guys really know what they are doing, I would recommend to everyone.

Ca
Review №93

Honestly? I cant think of any other place who has prices and service like this place. Recommend it to anyone who needs device!

Vi
Review №94

They are amazing and very helpful if I buy a other device in the future I’m going their!!

ra
Review №95

Charging me $250 for a 11 inch laptop screen replacement seems over priced to me!

Am
Review №96

Very helpful and customer friendly!

Ch
Review №97

Great service, fast and friendly. Great price for a screen replacement too.

Lu
Review №98

Friendly service, good selection of phones, tablets, laptops, and accessories. All fair pricing.

La
Review №99

Awesome customer service. Had my phone charging in no time.

Jo
Review №100

We took our phone to battery plus and they fixed the screen but broke the camera they fixed it and it was cheaper

Information
29 Photos
100 Comments
4.8 Rating
  • Address:2928 Heartland Crossing suite c, Owensboro, KY 42303, United States
  • Site:https://devicepitstop.com/owensboro/
  • Phone:+1 270-255-4222
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer service
  • Computer store
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–4PM
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