I use the curbside feature here sometimes and on the app it says to check in 10 minutes before. I only live a few minutes away so I usually do it right when I leave. Recently I did it and then went to Starbucks really quick and some random number called me and I didn’t answer. When I got to Whole Foods I checked the voicemail and it was them saying “we are outside but we don’t see your car. Please call us back or we will restock your order.” I was super confused why they would assume I’m in the parking lot when I hadn’t even put I was there with the spot number or anything. We got to the store and I called, spoke to Lisa and she said she would be out and had an attitude. I then waited over 30 minutes, called again and a guy ended up coming out with our order. I was later informed with another order that you shouldn’t check in until you are actually in the parking lot and Amazon is working on getting their app fixed to display that message instead of checking in before you arrive. So if you have gone through the same thing just check in when you get there so nobody’s calling you if you are still not there but nearby.

I eat plant based and they have a wide variety of what I eat. But at this whole foods their bakery has decided they aren’t going to make the vegan cookies, donuts, croissants or anything. Every time I ask I’m met with attitude by a girl in the bakery and they state they stopped making them a long time ago. But all the other whole foods make them and it’s on the whole foods app and website still. I just don’t understand why they continued to make all the bakery items except the vegan ones. They give no explanation and say they will continue to not make them.

Your store and a wide variety and I found what I could not find elsewhere. One individual in particular was very knowledgeable. Aside from him I could hardly get any other employee to give me the time of day or offer a smile when I did run one other person down and asked for assistance. Not even a smile.

Smaller store than most newer Whole Foods in the area, but great selection of produce when we went. The cashier was also super helpful when I needed to locate my Amazon code in the app.

The best run and best looking grocery store in town.

Small store but has good selection of items. A little pricey

This was my first time visiting a Whole foods, I went for an Amazon return. The lady who assisted me was in no way friendly. I do believe she was the manager as she had a different colored shirt on. I was surprised since I expected better customer service from a higher end grocery store.

I like Whole Foods for the variety of different items, their salad bar, bakery and such. I enjoy the wholesome variety of foods. I love their plants and herbs too.Also if you only eat organic, having a Whole Foods near us is a huge help. Their prices arent that bad. They always get veggies in bulk for us to juice and have been very reliable with this.

My wife says 5 star because they had Amys Greek frozen dinner in stock when no one else had it.She said it should be 6 stars and was mad at me for not being able to figure out a way to add an extra star.She wanted to let everyone know she bought it all up! LOL!!!

Five stars for what we care and often hard to find elsewhere in, food choices. Few ingredients, low salt, yes organic, plain SILK soy yogurt, dry lentils to cook and more. We look forward to discovering new items. Four stars for prices. Wish everyone could afford to go to WFM. Wish the local store had more vegan options.

My favorite place to acquire olives... Olives in this olives in that and the cheese, O my the cheese... And I almost forgot a hard salamis... The one with red wine is absolutely the best! Simply fabulous!...

I get healthy food for my babies here. I love it

I have been a loyal customer of this store since I moved to the area three years ago and for the most part it’s great. Lately though I’ve noticed a disturbing trend that expired items are being placed on the shelves. I recently purchased some yogurt that expired more than three weeks ago, and a while back I purchased some expensive face cream that ended up being expired. When I took the cream back, the woman at customer service basically implied that I was a liar and had not actually made the purchase and tried to deny me a refund. Ultimately they looked it up using my credit card and refunded me, but it seems as though a product that had been expired for several months should not have been on the shelves to begin with, especially at that price point. I am reaching the point where I am going to find somewhere else to shop.

This is one of my favorite stores for organic food and pastries/cakes.I am a regular visitor here and would recommend it to anyone. The reason for 4 stars is because their products are not cheap.

My first time here, I did a assessment of the gift cards.

Great produce. And the desserts are the best. May I suggest the Berry Chantilly Cake or the carrot cake.

This place is nice and the people are friendly.

Just had the Berry Chantilly Cake - it was AWESOME!

Unfortunately I had a bad experience with the Thanksgiving pre-orders/meals. I placed a large order and was subsequently told one item didn’t come in. This was fine because they offered a substitute item. However when I went to pick up my food, the substitute item was not included. I was told I would get a refund for it instead. The refund was never processed. I have followed up with Whole Foods more than a few times and they have blamed “corporate” for the lack of refund. I have spoken to them in the store as well. It has been 3 months and no refund has been received for the item. Do not use Whole Foods for your catering/holiday needs or you could be charged for items you never received.

What can I say but great things. Shopping here eases my life. I highly recommend shopping at this great store.

Have not shopped in store. I place a weekly pick up order and everything has been available. Fast friendly curbside.

About two weeks ago I was checking out and mentioned to the cashier that I was on my way to the hospital to be with my dad who had suffered a heart attack, the cashier Heather, was incredibly kind. When I was at Whole Foods last week shopping i happened to end up at her register again and even with a mask on, she remembered me and took the time to ask how my father was doing and wished him the best. It meant a lot to me that she remembered and took the time to ask about him. She has checked me out numerous times and has always been a great cashier and that further cemented the reasons why I continue to shop at this Whole Foods; wonderful product selections and awesome employees.

Always busy and a little pricey, great selection of produce and drinks.

Healthy food at a mostly decent price.

They are always friendly, and anytime I ask for help they are willing and ready!

Helpful staff. Great selection. I love the organic fruits and veggies, as well as the pastured meat options.

Doesn’t have much of a gluten free selection and is quite small.

Some foods are not so fresh, else ok.

Unfortunately I didnt catch the womans name who literally got in my face because I wasnt wearing a mask. If you read governor Kellys mask mandate you can see that many MANY people are exempt. This woman told me I could not check out unless I put one on... you wont let me spend money at your overpriced grocery store because I CANNOT wear a mask? No problem, I wont return.

Busy in afternoon. Good veggies. Always clean. Staff always courteous and helpful.Its my store!

Organic foods at affordable prices. Clean and organized store. Packaged foods and processed foods are expensive but what you pay is what you get. I usually buy organic fresh veggies and fruits here and not much of processed or frozen stuff.

The store is beautiful and very well stocked. When I couldnt find what I needed, they were very good at leading me to the item!

I went in looking for some specialty cheeses for a wine pairing were doing tomorrow with some friends. A very helpful young lady (unfortunately I didnt get her name) walked me patiently through the process of finding all the cheeses my wife requested. Job well done.

I’m never going back there to that location, it’s full of very rude and unhappy people.. no thanks

Great selections. Store seems very dark. With night blindness and bifocals, I feel like I need a magnifying glass.

I’m overwhelmed with so many vegan options available in Whole Foods Market. Being grown up in a country where I had plenty options available for vegan compared to non-vegetarian, I never dreamt of having vegan varieties available in this country but I am finding it right here which makes me believe in faith. I tried few desserts so far and they were undoubtedly delicious so definitely I’m gonna try each available options and I’m sure I won’t regret it.

Whole Foods was one of the first area grocery stores to adopt recommended social distancing, mandatory mask wearing by employees and now customers, and rigorously test employees to ensure everyones safety. Their ordering online and pick up outside at the store has worked flawlessly for us. We will continue shopping at Whole Foods even though it costs a bit more sometimes. Its well worth it!

Great store, very clean. Large selection

The best fruit tart Ive ever tried. Very crispy and Large variety of fresh fruits

Great store. I shop for certain things here all the time. Great deals.

Rudest employees Ive seen in a long time. No rush to return here.

Picked up a Chantilly Cake. In and out within 10 minutes.

Great pizza and cold desserts for a great price. There are obviously certain items outrageously priced - Like their ice cream section. But their cold in-house desserts are amazing and a bang for the buck. Its something new they dis not have before!

The Whole Foods in Overland Park has great organic produce selection. Nice convenient layout and helpful staff. Good selection of vegan items prepared in the store including tasty burritos and wraps. Olathe is my other favorite Whole Foods location; Kansas City is more convenient; However, why not smile and go the extra mile. Whats green about shopping local, then contributing a quarter of the food to the compost pile. Precut, white pineapple and green cantaloupe does not ripen in the container. Whole Foods in Overland produce people are nearly on par with the little Italian grocers back in Milwaukee. To make my list, love must go into every bite. Just remember to bring your paycheck.

I visited to purchase a Cake... the cake was fine but the enthusiasm, or lack thereof, from the person that helped me was disappointing! He seemed like he didnt want to be there and it reflected in his, less than acceptable, service. If you dont want to present the best performance/attitude/care for the customer... stay home!!! All would be appreciative of the act Im sure.

Has a lot of good food. All kinds.

If i want to be assured of organic certifications - this is the place. Staff always helpful.

First time. Trying the ground beef and pork. Tuna salad sandwich was delicious

Amazing store!

Love shopping here. Great prices and an amazing selection!

Great place to get food for right now and for a meal to cook later! Check out the Whole Foods beef jerky. The granola is amazing. And check out the honey section because they have raw honey! And cage-free free roaming and organic eggs.

Good quality everything.

Friendly and helpful staff, but out of some products.

Asked the manager at the grocery pick-up where the newspapers were located. She rudely replied WE DONT SELL NEWSPAPERS! So excuse me,Could you at least reply with a little respect?Couldnt go out the exit. On the outside signs it said enter in the front but on the inside the same door didnt say you couldnt exit to my handicapped parking space. This place sucks!

Staff was very helpful for my bulk order everything was easy to find

Great team

Great customer service in every department

The best grocery store . Especially for vegans and people that want to eat clean. Yes its a little more costly but I consider it fuel for the mind and body and I dont put junk and processed food or chemicals in my body .

Nice place to shop. Very safe shopping.

Krista was absolutely AMAZING. Excellent customer service, and great conversation skills. She has been the most helpful staff member at whole foods to date and went out of her way to provide a great customer experience. She definitely deserves to be commended, I know a hard worker when I see one!

The quality of food here is just amazing. I am so glad that they opened this store in Overland Park, Kansas. I love going to wholefoods for their meat selection. They always are fresh and have a very nice and well informed staff.Check out is always quick and easy. Their prices are very competitive too. Love this place!Stop on by!Thanks,

Just amazing great service

It was fine

What you hear about the prices CAN be true. As always comparison shopping is a good idea. The 365 generic brand prices are typically very competitive and in decades of Whole Foods shopping Ive never had a quality issue.They definitely carry some things you just cant find elsewhere.They have a good selection of fair trade products including their bananas.The employees are typically very knowledgeable about the products if you have a question.

The atmosphere felt different in an awesome way. Didnt feel like hate. But felt loved. ❤

Prices are too high

Great location. Their produce department is always in order, items in the store are always priced correctly, the store is always clean, employees are always attentive and friendly, and if there is a problem with an item, the store manager is always on top of it. He makes sure the problem is corrected or a refund is issued.

Love their cakes. Groceries are lil pricey compared with similar places.

Its a Whole Foods, decent seafood counter, and of course - Vegan chocolate chip cookies.

Quality of the products is amazing....Staffs are very helpful, very special indeed.

Most items are Very Overpriced. Stick with the 365 house brand and fresh vegetables.The mens’ room is old (never been refurbished) and the stall lock does not hold.The parking lot is on a slope and you have be very careful that you hold on to your cart at all times - or it will roll down the hill.The only reason I go there is the excellent selection of fresh vegetables, unavailable elsewhere.

1st time there & it was awesome. Great fruit options, desserts and organic options of most everything. The Japanese tangerines are so good (SATUMA). Informative staff there.

Stop by to do an Amazon return. It was a real quick and easy process. Walked around the store a little bit and was quite surprised of the selection. Will be stopping in at a later date to buy groceries.

Fresh fruit

Just cant say enough about Whole Foods on Hennepin Avenue in Minneapolis, MN. Although not really pleased with the Amazon presence, it is the continuity of the staff that makes this a welcoming experience. Yes, there are pricey items...BUT...I am a retiree on low income. I shop there regularly for items, especially, in produce, bakery and cheese sections. At our age, good nutrition is vital. And a nod of acknowledgement from staff who see me all the time is the best! Their 365 brands are very affordable! You dont need Amazon, if you make smart choices!

Good selection and friendly staff

I brought a friend there on Saturday 2/29 to share a meal with me. Quite honestly - it was hideous! Not only was there a limited selectionthis time - white turkey, white chicken with a white sauce, white potato dish, white rice dish, white pasta salad - but the food smelled and tasted horrible.Not sure if the regular chef was away, or if this is the norm for them now, but as a long-time customer to this branch, I am disappointed. The side dishes that I took home with me, also were terrible. All of the above had a strange, artificial aftertaste.

The store is taking the safety procedure to prevent COVOD-19 seriously. Whish shows respect to employees and customers.I enjoy the their 360 brands of organic foods.

What an amazing place!! It is beautiful, accessible, and wonderful! Could be a little bigger though. Theres a bar, plenty of seating, and a wonderful ambiance. I will frequent this grocery store whenever possible. Plus, theres parking! Has loads of stuff Coffee bar, juice bar, salad bar.

I love Whole Foods and this is one of the bigger ones Ive been to and that mean a larger selection! We were able to find certain teas and other items that we typically have to order on line. Being able to have it right now is nice because I am an American after all! Seriously though, its convenient to shop for these types of things. The Whole Foods is clean and it seems like every employee knows about every product on every shelf! Im pretty impressed! Definitely an enjoyable experience!

This store is dangerous. It makes me want to spend my entire paycheck in one shopping trip. So many healthy foods to choose from and lots of obscure items you wouldnt find anywhere else. They have a lot of items that cater to eating plant-based, which I appreciate. The hot bar always looks so appetizing and the menu changes each day. The sitting area is cozy and perfect for a mid shopping lunch break. If you are on a budget, Id recommend being choosy about what you buy here. If it is something you can get from another store for 2-3 dollars cheaper, then do it.

Pricey, but you’ll find those things you need to make that recipe you really need want to try. Clean, smells terrific, clerks helpful. If you hear a hissing noise it means the produce you’re politely squeezing is about to get misted; step back. Be on the ball at checkout; not much tolerance for asking “how much, exactly, is this bag of Bing cherries...’. Healthy isn’t for the faint of heart or wallet.

Still kinda mad that he 91st street one closed, this ones smaller and not as wide of a selection of food.....but it contains an Amazon locker.....in case home nor work are good for delivery.

I expect overpriced food at Whole Foods. I dont expect absurd lines at checkout because they try to manage with a minimal staff. They also got rid of many of their hard to find specialty items since amazon bought them.

Their seafood and meat department is very helpful. This place always has high quality produce and a great selection of supplements. Very easy to find parking as well.

Ive always enjoyed shopping at whole foods. The store always looks great. My one issue for this store is in customer service. Ive been to this store many times and rarely do I get asked by an employee how Im doing or if I need help finding anything. Also, there used to be more free samples out, recently when I shop here, there have been either 1 or none out.

They have a type of vitamin that my doctor recommended. I havent found it anywhere else.

Love everything about whole foods...as a prime member I like to check out whats on sale....especially things I havent tried...some things I cant find anyplace else....check out the prepared food, pizza, soups, etc

Hands down this is the best wholefoods in kc metro. It all goes to their fantastic customer service. Very professional and always there for you to help. Last time I visited, their staff member went all above and beyond to find a product I was looking for. Because it was discontinued, he arranged it to be given to me from their salad bar kitchen.After having mid-ok experience at the brookside location, I’ve decided this is my wholefoods to shop at. Great work guys! Thank you

The other store located on Metcalf Ave was recently closed. That store had an excellent kitchen staff.I was hoping to see those people relocated to this store. It appears that this did not happen. We stopped about 10 a.m. When I tried to put together a breakfast it did not work out too well. The scrambled eggs were all but gone on the buffet. A person brought out another container. Those eggs had been sitting so long that they were almost inedible rubber. There was a container of biscuits. Something did not look right with them. I broke one open it was completely raw inside and had not risen. When I pointed this out to an employee, they offered to put it it a microwave, which I declined.This store has never had a very good food service. It did not get any better. If anything, worse.

Love thier meat and fish team. Bravo

This is probably one of the oldest location in the Kansas City market. Parking space are very tight, building is dated and it can at hard to get in and out at times. It’s probably time to look for another location with standalone building.

Came in for an order pick up and stood at customer serv for 5 min with the phones ringing. A girl from produce came over to turn off the phones and didnt acknowledge me and rushed back to stock fruit. A few min later someone finally comes to helpnand says they are still putting my pick up together even though I received conf. That my order was ready for pickup. It was said to be ready by 11:50 Im here still and its 12:25 puckup was set for 12. If im here to pick up and the app didnt tell you but im physically here... Why should I wait 25 min for you to figure it out. I could have done the shopping myself with this wait.Eventually got my things and Joe made it better. This was a 2 star review.

This place was my go-to store for our weekly grocery shopping. But the quality of produce has gone down significantly since Amazon took over. I now go to Sprouts which is way better than this place.

So I had some family coming to visit, and I found out that 3 of the 5 were Vegan. So, being completely ignorant of what Vegans eat, I decided to stop in to my local Whole Foods to get some advise. I walk in the door, and I see a dark haired, middle aged gentlemen stocking bananas in the produce section, so I tell him my story, and ask if he could suggest some vegan snacks? He tells me the following:1. Why dont you go ask at the meat counter. (for Vegan advise???)2. Im not going to do your shopping for you.Wow. Just wow. I thanked him for being so helpful, bought some fruit, and left. I certainly wont be back

I havent even stepped foot into the store yet, and already Im in love. Anna in the grocery department was so helpful and patient. She was immediately willing to advise me if my requested item was carried in store, then advised how many in stock, and set the item aside so that I may purchase it without fear of it being snatched before I can get there! Such wonderful customer service should be recognized!

One of our favorite grocery stores. Very fair prices after being bought by Amazon. A focus on health, large inventory, and conveniently located.

Whole foods is a great place to shop.As a prime member I save 10% off any sale item.And 5% back with Amazon prime Visa.best deal ever!!!

The Best whole foods out of all 3 in the kc metro. There personalities and customer service are hands down, the best you will find. They all know the store and are willing to help any husband who has no business being there when his wife makes him go🤣.....Best selection and the shelves are always stacked, clean bathrooms, clean store.

You can tell Amazon bought the them. My local food favorites are gone.