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Carlson Autobody
310 W Main St, Ottawa, IL 61350, United States
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Carlson Autobody

Comments
Ma
Review №1

I always am treated great. Unfortunately going there means youre had an accident. They do a great job repairing your vehicle Gary is a very nice guy.

De
Review №2

I was rear ended an took my vehicle there an after 4 days it was back like new again. I Highly recommend

Mi
Review №3

Excellent Professional Service Gary knows his business inside and out.

Li
Review №4

Honest place! Do exceptional work, would recommend to Everyone! Went the last mile to match my yellow (haaa) paint on my car! Thank you Gary!!

Ro
Review №5

I dont live in the area. Hit a deer on I-80 near Ottawa, had to pick a State Farm authorized auto repair shop while sitting on the side of the road waiting for a tow truck. Most of my interaction with Carlson was via email - I could tell that Gary was very professional and knew what he was doing. The repairs were extensive, but our vehicle wasnt totaled, and they fit us into their schedule, even going so far as to let us pick the vehicle up on a Saturday afternoon, less than 2 weeks after the collision. I found out that Gary had actually driven that morning to get the correct replacement headlight from a dealership in suburban Chicago (after they had sent the wrong part), and made sure it was installed correctly on the car on a Saturday. Ive owned award-winning show cars and know auto paint, and our vehicles paint is perfect, the repairs were done correctly, and we experienced no issues driving the car home 11 hours to Maryland. First-class repair, done quickly, by nice people who know what they are doing. Cant recommend them more highly.

Jo
Review №6

Its great Im a returning customer thats how good I think it is

Do
Review №7

Hes the BEST!

Ju
Review №8

Wouldnt use any other body shop!!

An
Review №9

Unfortunately I hit quite a tall curb in my vehicle causing almost $7000 in damage. Carlson autobody worked with my less than communicative insurance company to get the work done, and did a very good job. There was mostly mechanical damage, but the body work they did have to do was done very well. Also, shortly after I picked up my car from their shop, I had an issue with my car in which Carlson autobody gave me a free consultation from a trusted mechanic whom put my mind at ease. The issue was unrelated to the work I had done, but they gave me the exact cause to the issue which allowed me to fix it myself. I would definitely recommend this establishment to everyone.

Br
Review №10

Very easy to deal with and great attention to detail!

Da
Review №11

They did a decent job in repairing the damage on my door,took the time to paint the entire side so everything would match...however my power mirrors dont work anymore,and the entire truck is covered in overspray outside of the side they painted...they dont put the love in and take time to cover things properly. Im a painter myself and it was the first thing I noticed, an hour of theyre time to mask and prep properly would have changed my outlook on them....spend the extra money and go to gays auto body and get it done right..

Ma
Review №12

Absolutely stellar customer service and extremely satisfied with quality of craftsmanship. Highly recommend.

Ch
Review №13

Tim and Gary are the nicest, hard working people Ive meant. Wont take my car anywhere else.

Ri
Review №14

This shop is so professional. They are perfectionists.Looks as good as new!

Da
Review №15

Always great work, and good service to boot. Hard to find these days.

Ar
Review №16

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Ma
Review №17

Awesome

Information
4 Photos
17 Comments
4.7 Rating
  • Address:310 W Main St, Ottawa, IL 61350, United States
  • Site:https://carlsonautobodyshop.com/
  • Phone:+1 815-433-3862
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–12PM
  • Thursday:7AM–12PM
  • Friday:7AM–12PM
  • Saturday:7AM–12PM
  • Sunday:7AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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