One of the worst experiences Ive had with a contractor and I deal with a lot everyday. I ordered pavers to be delivered to my house. Upon delivery, they rode the lift onto my grass and ran over a sprinkler main. While the water was gushing out, the driver pretended not to see and continued delivering as if nothing happened. Once I noticed, I called their company to report the incident and the company told me that it wasnt their responsibility. Said they would call me back and then left for the day. Never received a call back and would not return any phone calls. Left me no choice but to get it repaired out of my own pocket. On top of all of this, there was excessive damaged pavers in their delivery. NEVER DO BUSINESS WITH THEM!
Thier the best better than the rest
If you are thinking to find a deal with pavers this the best place to work with it, ask for Gonzalo, is incredible this guy, how try with you to find the better options, really courtesy manners, dont doubt to go there because you will be absolutely satisfied, thanks again Gonzalo
Good material and good price.. always have material in stock available
Excellent customer service and excellent product since I arrived at this store I was treated as a customer should be treated especially I live in Houston I was surprised with the attention provided by Brian, Ricardo Lopez and especially the manager Gonzalo were great. Definitely guys, Im going to send you many friends of mine who live in Orlando Florida and I will especially recommend your company with my company where I am a Manager in Goya in Houston Texas. Thank you again, guys.
I recently started a project in my house driveway, so I shoppep around for a while before making a purchase, I was lucky yo find a company called Bedrock Orlando, they have a gorgeous showroom, the most competitive prices, my sales agent Iris was very friendly and took excellent care of me from start to finish. She was knowledgeable and professional and couldnt have been happier with my experience.
Great team
Bedrock the best providers of pavers stone and more material. There staff are amazing and friendly and very professional I recommend them to all my customer. From Healthy gardens
I just purchase my pavers from this company, what a great experience, their employees help me from picking the right color all the way to explaining difference between shape and types, very happy with them, thanks for everything, prices were amazing, better than anyone else I check, and let me tell you I check different companies, they delivery my order the same day!!!!! this company make everything in house, incredible operation, I will tell all my neighbors were to go when they need pavers. Thanks to all at bedrock, great job, my driveway and patio look beautiful thanks to your excellent product.
I been doing business with this company for about two years, and they have always treated me with respect and professionalism. i had an issue once with some pavers, and they went above and beyond to take care of the problem, in fact, I spoke to Gonzalo, and he went to visit the home of the job, spoke to the owners, and problem solved, they took care of the problem.They offer some great material, great prices, build in the property, and they have great price, however, i have seen other installers that try to outsmart other installers, by trying to make the loaders to give them the wrong material, and i think that was the case with Mr. Carlos (from the prior review), i have spoken to some of my colleagues, and nobody has had issues with Bedrock Orlando.Great job Bedrock and thank you for all your help
No problem with the pavers, but the forklift operator did damage my tailgate on my truck.It has been over 2 months and they will not address the issue and yes I did let management know about it at the time of the accident.
Great pavers at good prices very help office staff.the guys that load pavers with fork lifts are great go beyond there job to help you
Jojo is one the best people to work with and a very impressive organization. We are looking forward to a very fruitful relationship.
Beautiful, affordable pavers made our screen porch project look awesome! We get so many compliments on them. Loved being able to go to the showroom and actually see and feel the pavers first, and even see the different sealer options.
Terrible terrible service. Buyer beware. There was no sense of willing to help rectify nor help the situation. We ordered pavers which are nothing like what they delivered. General Manager came to our house for a dispute about our pavers. Refused to help us out but instead started yelling at my mother and disabled father.
Gonzo is great and the staff.. Thanks for all the great help.. Andrew with Hurricane pavers...
Freddy is very professional and very responsible, I will recommend him for any home project.
A great selection of pavers always available, quick on large or special orders and a knowledgeable staff to answer any questions makes Bedrock a solid choice for my projects.
One of the worst experiences ever. They delivered the wrong color pavers that did not match what was in the showroom nor what it was on their website. And did they care? Absolutely not. Most of the pavers were broken and damaged when delivered. General manager is no help at all. If you want quality work dont come here. They will screw you over. And not give a damn about it. Your best bet will be to pay a a bit more and go somewhere else.
The staff is the best,best products,best service. Makes my job alot easier
Beautiful colors and quality
Best .excellent customer service.
WORST EXPERIENCE EVER!!!! NEVER BUY FROM THIS COMPANY.They have the worst quality of pavers in the industry. Our pavers came all broken. They were like compacted sand. You cannot even call that pavers. We tried to claim and Gonzalo was very rude and disrespectful. Other customers outside the store were complaining about that same guy outside. They really dont even care about their customer. They just want to steel your money.
Gonzalo was very professional pleasant and helpful. Everything you could imagine here for your landscaping design needs regarding rock, pavers, etc.
Bryan the best salesman for bedrock
Unyielding attention to quality control and technology, this facility continues to offer the direct dialogue between the manufacturer and the ARCHETECT/Developer to assure a end result not easily found in todays market.
Couldnt ask for better staff and custom service. They are my main supplier and make my job a lot easier.
Poor material
Incredible pavers, very good quality material, I like that they have a wide variety of colors, the service is excellent, the staff helped us at all times, they were always attentive to any questions we had. I recommend it 100%.
Thank you very much from all the Paivers companies I work with, old castle, international tile and another that are in AltamonteYou are the ones who have the best service, easy to order without much paperwork, the best delivery and a very good quality product.
Good service
Thankful for the speed and good service provided by this company Gonzalo, Bryan and Ricardo thank you for clarifying all the doubts very happy with the material
The best quality in very friendly service and deliveries are punctual
Excellent service my company has been buying for about 2 years always attentive fast service no complaints I recommend them
Excellent service, attentive and proactive staff! Gonzalo, brian and ricardo always with the best disposition to help you. I recommend 100% (Price-quality = the best)
I have been buying pavers with this company for a long time, very responsible and always very attentive, I recommend it 100%
Excellent serviceGood attention to the public
Receiving quality service very grateful for more than 3 years buying with them Always well attentive.
I bought some paver in bedrock and the experience was very good, very attentive sellers with good knowledge of the product, waiting time was short, the guys loading it very quickly. I had a good experience and I recommend them 100% Thank you Bedrock!
I have been buying with Bedrock for about 3 years I have never had any problem with them always very attentive the guys from the fast dispatch and waiting to load material just as quickly they speak English and Spanish.
Is
The best quality and the best service