Amazing prices, customer service and products!When I tell you Edgar saved me, he truly did. My husband’s birthday is tomorrow and his gift will be late so I decided to get him a ring, since his was lost. I went in expecting nothing and got everything I needed. Thank you Edgar for being patient and giving me a deal I couldn’t refuse. Amazing place. Check it out.

Hey I want everyone to know that theses guys are awesome. I have been coming to the pine hills location for 2 years, doing business with them. I never thought that I would run into a problem because all I ever did was take out loans and repay that was it. Until one day, it was June 12 2021 I went into the location looking to purchase a weed eater. After finding the one I like I took it home and put it away because I wasn’t going to use it right away. On June 20 2021 I went to use the weed eater and it started however it would turn off shortly after. I was so worried because I know that the location does not honor refunds and that is totally understandable. So I started to look around to purchase a brand new one from Lowe’s or Home Depot . I couldn’t believe how expensive everything was over 300.00 for a good quality one. So I was left with one option and that was to go back to the pawn shop I got the old one from. When I got into the location I saw the same guy who sold the weed eater to me and I explained the issue I was having with the weed eater to him. He came outside and verified the info I told him was correct and automatically offered to exchange it for me with no hassle. I just want to make it known that if you respect the business and the people working in it, they will respect you in return. Come to find out the guy who was helping me was the store manager this was such a blessing to me thanks so much Daniel you are super amazing. I wish you all the best of luck and I look forward to doing business with you again as well as sending people your way.

Great service, great Deals David the manager is a great guy. He help me to pick my first gun and explained to me the all process. 5 Star Store for sure. Thank you David

Romeo was amazing and hooked me up. The deal i got was amazing i dont think id find a better one.

Great service David the store manger help me find the speaker that I had been looking for.

Romeo helped me out at the location and will be back to do more business thanks for the great customer service

Romeo was great helped me out with my deal will be back ask for him

Excellent service love the atmosphere quick and easy the staff is A+ plus

Romeo was the best with his customer service and personality

David the store manager thke hood care of me love this store

This place is fair when you pawn something and the staff is friendly and professional. Thank you for the great experience.

Romeo awesome serviceI will be back

They have great service and nice people who work there. I love going here because it’s quick and the employees aren’t rude. David the store manager is great

Best Pawn shop in Orlando, they are friendly. Six star pawn shop. David the store manager will help you. thank you Queen of Pawns

The best pawn shop

Its the store that everyone should visit . because the fair prices. My favorite place in town .

I highly recommend Queen Of Pawns to anyone looking for firearms. Had a great experience today (6/16/19) buying my first firearm. Staff made me feel comfortable. I never get like I was dealing with a salesman. The encounter was more like a friend helping me out. Even got a free Coca-Cola! They have definitely earned my future business.

This place has been GREAT from day 1!!! Always ready to help and give top dollar when needed. And the prices you can’t beat for things you need! Highly recommended!

Queens is the only place where I need money when Im short and they will take care of you so check them out queen of pawns number one, Great customer service.... David The manager will help you

I absolutely love this Pawn Shop! Definitely my go to shop. Products are priced right and great quality. Most importantly the customer service is great!!! Highly recommend!

David, Brian, Maria, Alejandro. Always greets me with a smile. Seems like theyre always having a good day at work. Best customer service out of all the shops around. I do recommend going to queen of pawns on west colonial.

Eli was amazing he gave a nice combo deal and also gave me a hand putting the stuff in my truck. Ask for Eli any time you come here. 100% recommended

Guy at the electronics area was quick and helpful, and the fact they open on sunday is a plus. Good rate and actually good value for my items. Thanks

I was at the Queen of Pawns in Colonial Dr. and I was attended by Alejandro, he is very kind and always gets you a good deal.

One of the best pawn shop in Orlando. Easy professional and quick!!!

Hey this pawn shop awesome, this guys named Eli gave me an awesome deal on a subwoofer I was interested in, he also gave me a hand hooking it in my car while we were having a good time talking about music. This pawn shop make you feel like you are part of their family. Thanks guys

My man Eli worked with me throughout my whole shopping experience... come and check this place out, they have a little bit of everything. Friendly staff, and good deals.

Great pawn shop with convenient Sunday hours! I was able to get what I needed with quick and superior customer service! Will definitely do business here again!!!!!

Alejandro, he is in the Queen of Pawns in Colonial Dr. and is very professional, very friendly and makes sure that the client gets a good deal. He is also bilingual.

I stopped across the street at Premier & they low-balled me bad. LESSON LEARNED. The folks at Queen of Pawns saw the value in my items & loaned me 3 times the amount that Premier offered me. I truly appreciate their help. If you need a loan, this is the place to go!

When I walked into Queen of Pawns I was instantly greeted by the employees. I was referred here by a friend of mine but I came today to purchase an Apple Watch. The transaction was very quick and he even showed me how to properly set up the Apple Watch to my phone because I had no idea what I was doing. Lol I will definitely come back soon 🙌🏾

Eli is prolly one of the best guys to help you. He helped me out when I was in need with excellent customer service. Great service.

Went in to pawn an item and David was so helpful and friendly! I will recommend this shop to all of family and friends if ever theyre in need!

Queen of Pawn 5623 west colonial OrlandoI work and work and get extra work and sometimes I just can’t make it!($$)I appreciate the help. I will never go back to check cashing place!!I’ve sold and purchased a few pro audio items also and they very fair!Give them a try you won’t be sorry!Every time I come here they are always nice! And always professional!Thank you Queen Of Pawn West Colonial!

Best pawnshop that I ever been to I’ll be back soon thank you guys ❤️❤️❤️

Best customer service, and will work with you to meet your need .very friendly people good experience

Wonderful service best prices in town hooked me up when I really needed it

David is awesome and the prices are amazing I pounded some gold it was the highest price I got for my gold

This has to be the best Pawn shop I have ever encountered. I pawned my lawn equipment and they worked with me on all levels of interest to best suit me the customer and their staff. Thank you for being there for me Queen of Pawns in times of need . Simply Amazing staff and support team, and yes I will be lifetime customer from now on hands down.

Great quick service no argue or debate about the value of my chain that I wanted pawned they gave exactly what I needed and I’m am so happy and thankful .. on the other hand their rivals (Cash America pawn && value Pawn ) down the street will never have to worry about me doubt the best pawn shop ever again .. thanks again queen of pawn your the best me I love you guys it’s always a pleasant to come by until next time

Awesome store. Theyre willing to bargain and make deals!The front counter guy (didnt catch his name) is a fine example of customer service.This is my favorite chain of pawn shops, so far.

Eli - always ready and willing to help. Also very knowledgeable on any electronic products which am always looking for. Thanks Eli & The Queen Of Pawns Staff.

Very clean place. Very reasonable with pawns. All other places wouldnt even look at what I brought, but they did and will earn my business again. Maybe not, I went in to pay a storage fee and found out its $45 a month. Basically, keeping my stuff there for 3 months will cost me $135 plus the $450 they loaned me. I dont see the 10% they claim to want back on pawns.

The staff and services are great and I highly recommend them to anyone and everyone. I have delt with Eli on several occasions and he is very helpful..

I love this shop, great customer service David and all employees are always friendly. I’m here all the time never had an issue with anything and the prices are great!

Eli and Alejandro were excellent and were extremely knowledgeable on the computers, and tech alike, seriously I cannot recommend enough!

I have been to alot of pawn shops all over Central Florida and i really enjoy coming to make a payment or to pawn. I usually deal with Jose and he makes sure that i leave satisfied. Ive delt with the other employees and they are very nice and polite as well.Thank youDJ CAPTAIN

Amazing service fast and reliable... I recommend this pan shop to the entire city of Orlando!!!

Queen of Pawn is awesome! They always give me top dollar for items and give great customer service! The 10% fee is the cheapest in town. I have brought several items from them and is completely satisfied!!!

Very reliable and an excellent experience every time. The vault is my go to. Love this place, theyve literally saved me and my family at times

They really help you if you want to pawn something that works. They dont give you much money, but the interest isnt to high. If you have something good to pawn and just need to hold some money I would go here.

Great place! Been coming here for years!

Best place to shop David gave me great good discounts.

By far the best pawn shop around, staff is very professional and helpful.... Never had a bad day going to the store, and will keep doing business with them.....

Terrible arguments! For sell price like new

Ive dealt with queen pawn a few times. I love there service, very helpful. would recommend queen pawn anytime

Very friendly staff, fast easy transaction. I was in and out both times within 5-10 minutes. Do make sure to pay attention to your maturity date I ended up paying an extra 5$ for not understanding properly between maturity and default!

Great service! Always clean, and professional. I always receive my items in the same condition I brought them!

MS. ANDREA WAS EXCELLENT SHE MADE SURE I GOT THE BEST RATE FOR MY JEWELRY

Awesome service! Very professional and always so helpful.

Eli provided great customer service.

Quick and Friendly! Excellent customer service!

Always helpful good customer service thank you

I absolutely love queen of pawns its a great place to get things done and great customer service and deals.

Clean and very friendly atmosphere. Staff was very helpful...

Great service go see my guy Eli !!

Awesome service very fair in and out no long waiting helpful and curtious representatives all in all great sevice

Andrea was very helpful, she went above and beyond to help me even though the stove was about to close, Everybody there are so respectful, 5 stars for me always, you guys are awesome!!!!!!

They Are Very Warm Welcoming & I Like The Service. They Are Very Reasonable

The Queen of pawn on W. Colonial Dr. is the best pawnshop I ever been to the very outgoing compassionate and understanding you must go see them and ask for Alejandro or Eli or Jose or Jhonny beire or andrea

I loved my experience here they treated me really good I have no complants

WALKED IN TO PAWN MY LAPTOP TO PAY SOME BILLS, WAS TALKED TO AND DONE WITH THE PROCESS IN 10 MIN. VERY NICE AND SPEEDY SERVICE!!

Great place to shop, very nice employees, will definitely do business with them again.

The employees from there are very kinful and helpful, i went inside and they took care of me very quickly and generious. Specially the lady from the jewelry section shes a very clever and helpful female...

The staff is AWESOME! Very friendly and will help fulfill your need as much as possible! 😊

Service was good and friendly. Gave me a fair quote on loan request.

Love this place. Friendly staff and nice quality items.

The staffing was great with its great customer service, a very and nice welcoming store!

Amazing shop, customer service was excellent will defiantly be coming back!

Im always satisfied when dealing with Queens of Pawns. I highly recommend!!!

Great coustemer service and really good at making sure u get what u want or help to find what your looking for. I would come back anytime.

They sold me a 8k chain and charged me for a 14k chain when i took it back they tried to lie and say they didnt sell me the chain with the reciept in they face...so i told dem who sold it to me of course he lied then try to say see what the reciept say all sells are final....make sure yall check the actual stamps and dont go by what they tag say

Great customer service quick transaction, and the girls are very beautiful as well...

Excellent customer service Andrea was the representative who take care of me...

Good customer service and friendly

Great custumer sevice I field they know me for long great people

Excellent customer service. Friendly, reasonable and fair.

Great customer service, and super helpful.

I had great customer service

Because you get good quality service everytime

Very helpful fast and efficient everyone was nice thanks yall

I love comming to this store they have very great service and also have great quality items ☺️☺️ Very satisfied

I love the place very clean and the staff are very nice and polite

Friendly & fast! Great experience! Will come again!

Great customer service. Great pay out.

Absolute horrible location horrible customer service I would not waste my time at this location after dealing with these guys they shouldnt even be in business

Prices are understandable. Good service

Excellent place to come by all your construction equipment bicycles Etc they always work with you on price theyre very fair and they got great equipment

Great Service!!!! And got a good price for my equipment

Service there was excellent the girls was very friendly and welcoming