I had a good experience at Twisty Treat, but I felt bad for all the people that came after us. Google clearly states open until 11:30pm and at 9:30 they decided to close. They turned away at least 4-5 cars of people. Quick suggestion…fix your hours online as many people rely on them.
Omg they have the best twisty soft serve here! I love the candy coating dip that they dip the soft serve in, and all of the different cone options. For some reason, the ice cream also doesn’t feel too heavy, which is nice!
We were on our vacation from SC and we wanted some good ice cream and look up Twistee....great fresh flavors 👍
The staff can be rude at times and they are always in a hurry to leave early. Times on Google says their open til 11 but they close at 10 regardless if you been in line waiting to order. I rather drive more and spend my money at a different Ice cream shop than having to deal with these entitled employees.
A great southern experience a building shaped like an ice cream cone!
Its ice cream. Its delicious. Its thoughtful, and the service comes to your window, instead of waiting for you at the drive-thru. Love all of this.Except the fact that theres no sugar free or lighter items, whatsoever. The ice cream is good, but it wrecks your stomach, if you dont check yourself between bites.Other than Dairy Queen, who has a few extra options for sensitive patrons, theres no other quick-service ice cream nearby.(Standing in line at Kellys with people, struggling to understand how to wear a mask properly, doesnt count at all)If this spot had at least a few extra alternatives to help, Id go a lot more often.
Visitors out of town. Was disappointed. Waffle taco tasted freezer burnt. Ice cream cone was already melting after just getting it. Didn’t like the fact the raspberry cookie dough was advertised and we ended up paying extra for toppings .... WASNT EVEN ADVERTISED!!! What the world.. definitely finding a different ice cream place to visit next time my family comes back to Florida.
I come through the drive thru every couple of months and the young people who work here are always friendly and professional. There is always a line but they never look flustered nor do they forget to smile and be courteous.
Horrible. I don’t enjoy paying $2 extra for toppings and they weren’t in the cup of ice cream. Definitely feel like my money was stolen. I didn’t realize this until I had already gotten home. I’m very disappointed.
The ice cream here is super good
This Twister Treat is killing it with the customer service!! Weve come a few times where they have an employee outside taking orders and I was very impressed each time with the customer service of both the employee outside and at the window. The quality of food is also amazing. 5 Stars for sure!
How are you guys supposed to be open until 1030 but close at 9 pm?
Always a great treat.
The oreo milkshake didn’t taste like oreos and was waterythe strawberry ice cream didn’t take like strawberries but was overall good
BEST TWISTEE TREAT IN ORLANDO!! Best staff and they make the BEST ice cream oh my goodness. 10/10 twistee treat.
My babys favorite place. Staff is always on point and specific... I love it...
Great Staff👍Superfriendly!Best pistachio ice cream ♥️♥️♥️
Nothing special.The icecream is not Artesanel,home made, gourmet.IT is as an industrial icecream that you buy at fast foods restaurante. No restrooms, open place, drive thru, few tables and chairs under Sky. Take your hat,cup on. Use sunblock. Clean, good service. Price $, $$.
I have been going to this location for years and love it! The portion sizes are huge and they have a big menu. The staff is very friendly and accommodating as I have picky eaters. The drive through is very convenient and they are cleanly. Not sure why they open at 1 because I crave ice cream during my lunch break and I know Im not the only one haha. Consider opening at 12!!
I love this place usually but the other night my family and I were so disappointed..I ordered a banana split that they put in a cup and a mint chocolate chip shake that the didnt even blend the chocolate chips so it wasnt even drinkable.. When I tried to eat the banana split I couldnt enjoy it because I either got all topping and no ice cream or just all ice cream and the whole chocolate chips kept getting stuck in the straw...
They decided to close 2 hours early on labor day weekend, turning away a couple cars full of people.
Perfect place for ice cream.
Fast friendly service and delectable ice cream.
Terrible customer service!!! I had to repeat my order three times and still got my order wrong and the girl behind the counter had an attitude when I asked her to correct my order.
Delicious...and they have mini dog cups too.
The desserts are really nice, good portions and fair prices, love the toppings and the option to choose the sizes.
The last few times me and my family have visited, the strawberry flavor ice cream tasted somewhat musty, like the smell of mold. This is very concerning, and we made a comment about it to the person who had serviced us that day. He had said he would look at it, however, nothing has changed. Please be careful of the strawberry flavor, I dont know what is different, and I dont want anybody getting sick. Maybe the machine is dirty, which is reasonable, but this sudden flavor change happened very suddenly, in the span of a couple days. I dont know whats going on, but please fix this!
This place has contributed to my double chins, zero stars for that, but pretty tasty.
Great ice cream, always get great service!
I love the butterfinger Twisted Twirl! Service is so fast, very rare that you have to wait long for your delight!
Yummy soft serve ice cream for me and they even offered us a mini ice cream for our dog! 😄
Delicious ice cream
Very good ice cream and workers are very nice!
Love twisty treat
Had the most amazing experience ever here I got to help a manager help a fellow citizen get some medical attention she was so nice and helpful to The Other Woman and me this is the best Twistee Treat ever!!! Plus the ice cream is amazing and the customer service is great to
Have been in line for over 45 minutes... no one coming to the window. Found out the poor kid is all by himself. People called out, including the manager... you would think even being sick, the manager would get him some kind of help. He is trying to wait on the drive up and the 2 windows... very poor management... even if the manager is sick, he should have got him help.
I Love Eating Ice Cream at the place!!
Cant go wrong dessert for all
Wonderfully polite people. Thank you wonderful polite people👍
Service is extremely slow, Im talking it took 15 minutes for me to get a single cone of vanilla ice cream slow. And this is everytime I go
Great night for ice cream with the family, quick service
I love it here, never packed
Friendly staff, very attentive to orders,seating available. Parking available.Great ice cream.
The service here is impeccable!
Getting pricey on a kiddy cone
Good place to take the kids
Great ice cream!
Great the kids and I love it
Great 👌..theses kids working there do a good job.
Always amazing ice cream with great service. We will always come back.
The ice cream is very tasteful and inexpensive too.
Quick service, delicious ice cream
I have nothing but good to say about this place!! They are so nice, every time! They even come out to get your order while waiting in line in your car!
Love how they have a wonderful staff
Great service and no mess ups
It was a pretty good experience...but the only 2 downfalls are that they didnt chocolate ice cream and no waffle bowls when i called 1 they said they had..so you can image my letdown with the situation..maybe Ill go back and see if they will actually have the items I wanted...if not then I wont be going back
Ordered a milkshake 10 minutes ago was quite literally all milk. Threw it away and went to steak n shake. Never coming back here
Sat at the speaker for the drive through for five minutes, and no one said anything. Then, a girl came out and told my husband that they were closing in two minutes and would not be able to make an Oreo Twirl, which is what we wanted. Not sure why he had to wait five minutes for anyone to acknowledge his presence only to be told that they wouldn’t make a Twirl even though they were still open. This particular location seems to always have slow and poor customer service. Go elsewhere.
Their icecream anywhere they at us great for the kids and Adults as well
Been long time since Carla and I have been there. It was good back then and it is really good still. Staff was polite and orderly and maintained. Got our order perfect.
Always great!!!
It was the first time wed been in awhile. I always got a Fancy chocolate waffle cone. It would have a thick chocolate candy like coating around the top. What I received this time was a waffle cone, dipped in some very thin, runny sauce. My daughter always gets a strawberry shake and what she received was very thin. Almost like a strawberry MILK. And no whipped cream. We were very disappointed.
It’s ice cream. It’s pretty hard to mess up. They have a good sugar free line up, when it’s in stock. It’s a hit or miss if they have it. When they do, it’s pretty good!The staff is a bunch of high school kids, but they’re friendly and cool. Honestly, they have better costumer service than I’ve received by adults twice their age.
Héctor was amazing. Hector yes yes yes.
Not bad. Service was a bit hasty. kept interrupting.
Decent ice cream for the price. The employees are friendly and its faster service!
That young man was really good and very helpful and friendly
Please put hot fudge in my malt. It was so light tasted vanilla.
Fast service
Ultimate joy
Love it! Ordered a brownie sundae and the gentleman taking care of me was friendly and efficient! Happy customer and will return soon!
Its delicious ice cream. I would highly recommend getting a twirl (its like a DQ Blizzard - but way better). Great value... And usually a pleasant and competent staff!
Fantastic place for ice cream. Are used to get one there about every other night in the summertime. I moved away and miss it
Great ice cream
Awesome as always. Thanks guys!
Friendly staff. Prepare your treats fast. Not a bad price for the sizes that they have. Definitely will visit again with family.
Ice cream was good! Service was fast. The employees are high schoolers, but they were nice and friendly!
Had a chance to go to twistee the other day with my little ones and Ariana was so nice to not only me but she made my kids smile!! As a parent I can appreciate that! Thanks, Ariana you are so sweet!!
I have been here several times at this location. Love it!! But tonight with my family was not as pleasant as the other times. We ordered a large fancy chocolate sprinkles waffle cone with vanilla icecream and chocolate sprinkle on top, and a large vanilla pineapple sundae. First they had to read and ask me at least 5 times what my cons was, and took two people. And when we got the pineapple sundae it was served in a cup, not a boat. And the cup wasnt even half full. They forgot the nuts and whipped cream topping as well. I asked if it was a large and they said yes. Just was not happy about the service tonight. To make it more confusing on my end was they were all shift managers as well. Youd think they know what I was asking or the portion on the sundae.
Very nice place!
Love the ice cream but would like a contactless payment so you dont have to hand over your credit card at this time. Plus putting ice cream cones in stand for customer to retrieve rather than trying to manage taking ice cream from server so you dont touch their gloves.
Drive thru moved quickly. Order was taken promptly. Staff were friendly and helpful with questions. Ice cream tasted great.
It is never too cold for a sweet treat here! They always make it fast and with a smile.
Just had the ice cream from here. weird tasting ice cream and very bitter tasting chocolate fudge. Ordered the warm fudge.Not the good quality ice cream taste.Ordered a banana split and the banana was raw.
The ice cream treats are great, but it always takes a long time to receive the order at the walk-up window. Havent tried the drive-thru yet.
Kids running the place, ice cream melted all over. Kids running place more interested in goofing off than getting orders right. Ice cream melted out the bottom of the cone within 5 minutes and only given 1 napkin.
Fernando is their star employee, it usually takes a minute to get your ice cream but whenever he is working I always get my ice on point and wayyy faster . Besides that great ice cream slowww service ..
This place is usually pretty good, good prices, 4 stars because tonight there was a bunch of cherry gunk in the rainbow sprinkles 😝
Good ice cream
Bad customer service. Ok google map said close at 11:30pm. We went at 10pm and the manager won’t take our orden.
Ice cream is sooo yummy! Soft serve is my favorite! So many different flavors here I wish they had a blueberry flavor. I have never had anything I didnt like here. The wait is very long and service is slow but the customer service is okay.
Good ice cream
Strongly would not recommend going. Staffed by less than enthusiastic teenagers. Got my order wrong multiple times and charged for more than what I received. After the 20 minute wait in the drive thru, it wasnt even worth the trouble to try to get my order fixed. Would recommend to go elsewhere.
Its ok
Love the ice cream cup with pineapple, whip cream and cherry on top and the banana boat chocolate, vanilla.. with strawberry, pineapple, Whip cream and cherry on the top goodd ..recommend it..