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Pipe & Pouch Smoke Shop
53 N Orange Ave, Orlando, FL 32801, United States
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Pipe & Pouch Smoke Shop
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Mi
Review β„–1

For my honeymoon this shop has a special placeholder in my heart. They accommodated my wife and I to make sure that we felt at home to make sure that we found everything we needed and helped us to find all the products to make sure that our stay was impeccable. This is the place to go if youre visiting Florida and you need to know how to find exactly what youre trying to getπŸ’¨

Me
Review β„–2

Nice little smoke shop! The guy working was very helpful and friendly. Prices arent too bad either! Will Definitely be back and Recommend!

Kr
Review β„–3

A great little smoke shop! Store is tiny but well stocked & reasonably priced. The staff are AMAZING! Knowledgeable & friendly, theyre always in a great mood when I stop by! Great deals on papers & cigars, as well as a quality selection of glass pieces at decent prices.Definitely one of my favorite shops downtown!

je
Review β„–4

Its a decent little place. Their glass peices are top notch work

Do
Review β„–5

Every one is always a great help. They have everything I need. Very professional. I would recommend anyone to come here.

Da
Review β„–6

Nice place even better employee she was so nice and helpful

M.
Review β„–7

Its not a very large store but staff is very friendly and knowledgeable. So far they have met my needs. And there located conveniently in the heart of downtown.

Ki
Review β„–8

I came in this afternoon and got a W3 dabcool rig and when I got home and took it out to use, after charging, the device would not heat up with the atomizer on it. We tried searching how to do it and everything and still nothing is working. This was $85 and I didn’t even get to use it once. Don’t recommend coming here unless you just want to throw away your money.

Ke
Review β„–9

Great people, very helpful, and knowledge about their products.

Se
Review β„–10

A worker named tori was very helpful and good costumer service πŸ€—

Vi
Review β„–11

I came from Brazil. It’s a good place! I have been first time here!! It was so nice!!! Really good service! I bought a lot of stuff!!! Brasileiros venham aqui!

Me
Review β„–12

Best store and amazing products

Jo
Review β„–13

Went in to the store looking for bowl a few nights ago that would fit my glass the young man helped me find the right size for it and was asking all the questions to narrow it down, it was slightly busy but he took his time and was very friendly, love the staff here customer service 10/10

DC
Review β„–14

Sold me a damaged product, a roller with missing pins. And because I took it out of the store, they said that I damaged it. Would give me a discount.. Which is a major slap in the face. If youre shopping here.. Make sure if you buy from them, dont buy anything that can be broke.

Jo
Review β„–15

I got a great deal on 2 pieces of hardware the lady discounted me so I could make the purchase and buy 2 instead of one I am a customer for life.

Aa
Review β„–16

This little new girl/blonde has real bad customer service just saying lmao

An
Review β„–17

Immediately as you step foot into Pipe & Pouch Smoke Shop, you are greeted, a wave of peace & calm energy flows around and you feel welcomed. I Highly recomend shopping here.

My
Review β„–18

Has everything you needed as a smoker, and reasonable prices.

Th
Review β„–19

This is an awesome business! Huge inventory and a great selection. Nothing showy, flamboyant or pretentious. The staff is SUPER friendly, knowledgeable, not pushy and willing to give discounts especially if you are a good customer.

Is
Review β„–20

Love coming here! Chill people with the right knowledge. I feel like a friend every time! Plus the prices are good considering what a lot of shops will try to pull on you.

Ha
Review β„–21

Great customer service and excellent attitude! Will help and inform you on what you need.

Ju
Review β„–22

Ronald has the biggest smile, its so great I love it thank you

Mi
Review β„–23

This is a nice small smoke shop in downtown orlando. The staff was very knowledgeable, they werent about trying to sell me, but about trying to help me with what I wanted.. not what they wanted me to buy. Great prices too. Naked vase juice here was $15 and at other places I paid as much as $30... so awesome prices.

Jo
Review β„–24

Lots of options. Great location

Te
Review β„–25

Overpriced pipe shop. I am from Colorado so I know its going to be cheaper here then in Orlando but this shop was outrageously priced. $10 for a throw away pipe and $20 for a nice torch that ended up breaking in one day and fire going all over my hand when I lit it. The guy replaced it for me for free but with a way cheaper torch. I had originally asked him for the cheapest in the store and he did not give me what I asked for at all. He probably thought I didnt know what I was talking about but I did and it made me upset. Would not recommend if you want a well priced and friendly shop.

Is
Review β„–26

The person working there was so nice and so knowledgeable about everything in the shop. I was impressed! Great unbeatable prices and excellent customer service. Did I mention super convenient spot?! Just perfect all around!

al
Review β„–27

Maddie was super helpful to me when I knew completely nothing about vapes, because I am new to this. She help me choose the perfect mod that’s for beginners. She assists me on how to put it together and how to put the liquid inside, and she aware me of the bad things that would happen if I didn’t correctly put the juice in the mod. She was very helpful!

Ru
Review β„–28

The couple that own and operate this store are such a pleasure to talk to. They are so friendly and happy to have a conversation with you about any of their products or the industry in general. Great selection of products.

Ge
Review β„–29

Love stopping in here. The staff is super nice and helpful. They will get you whatever you need. I was helped by a very nice woman who helped me locate what I was looking and had me in and out in 2 min. They have a wide assortment of tobacco and other smoking related gear (pipes, bowls, glassware, hookahs, etc).

Ca
Review β„–30

Maddie was very knowledgeable on the products I needed to buy and she had a smile on her face the whole time! Great friendly service! Keep up the good work

An
Review β„–31

This shop is great location right in downtown Orlando. Every time I walk in Im greeted with a smile. The service is always fast and never a problem. Happy to spend money here

Ma
Review β„–32

Honestly every time I go the place is locked with a sign that say β€œOn break”. If your going to close because your on break thats fine BUT PLEASE ADJUST YOUR HOURS ACCORDINGLY ONLINE SO PEOPLE CAN GO TO KUSH SMOKE SHOP INSTEAD.

Je
Review β„–33

Excellent people

Jo
Review β„–34

Okay in a pinch.

Am
Review β„–35

Excellent help and service thank you 😊

Va
Review β„–36

First of all, the staff is so amazing. So helpful and so sweet. And this is the only smoke shop in Orlando that has had mango pods up until the end. They’re open early and open late. And I got 10% off my purchase to brag about how dope this place is here on google. Highly reccommend visiting this shop- they won’t let you down! ✨✨✨✨

De
Review β„–37

The girls in the shop were so accommodating and super friendly! We love our 2 hookahs that we got and were informed about their larger location as well! We’ll be back! Thanks girls. Xoxo

We
Review β„–38

It was late night and I had to jump through hoops to get to the place but the demeanor of the people that work there made it worth it. Theres a bit more of a personal feel then you get at most smoke shops where they know the money is a guarantee so they dont really have to treat you with any care.

Em
Review β„–39

Pipe and Pouch is awesome. They have all the Juul flavors in stock. People keep talking about their prices being high but they really arent bad especially considering its just about the only place you can buy cigarettes downtown when you are out drinking. The staff is cool and always remembers their regular customers and what they like.

Le
Review β„–40

In town for the week and needed to find me a smoke shop. Really glad I went to Pipe and Pouch with great variety of products and very helpful staff. Overall great experience!

Sp
Review β„–41

They have a solid selection of juices and coils for a fair price. The staff is excellent and very accommodating! Shane is a great owner who takes care of his customers! I never go anywhere else for smoke/vape supplies!

Vi
Review β„–42

I recently visited Orlando & after having a great night out on the town I found this little shop open after the bars had closed. Met a very nice guy that knew his products very well. When I come back for another visit, I will certainly stop into this shop to see their new items.

Sc
Review β„–43

Ive been in Orlando my entire life and I absolutely love downtown that is why its sad there arent more options for smoke shops especially for the tourist who dont know any better!!! I have been in this shop many times Especially awhile back but this place has CHANGED in a bad way...The staff was unhelpful and unfriendly and I was told something about Orlando residents as if the shop used to value our business but they no longer care!!! You have to be very careful because they love selling cheaper made items as well and this shop is way overpriced....With that being said.....Orlando residents go somewhere else and everyone else be very careful

Sh
Review β„–44

Maddie I think her name is!? Is absolutely amazing! She is not only a sweet heart, she is extremely knowledgeable and takes the time to find what you need to fill your β€œneeds”. Love her highly recommend going to check her out

Sh
Review β„–45

I work downtown and this is my go to place whether for snacks, tobacco products, vapes, EVERYTHING! The owner and employees are amazing. Very well mannered and helpful there with amazing prices. They’re awesome

St
Review β„–46

Never been here, just checking out reviews. Always find it interesting when over 50% of reviewers have only ever done 1 review. Another 25% this is only there 2nd review.

Al
Review β„–47

Great cigars

Je
Review β„–48

There is a girl here named Maddie and she is awesome, she educated me in what I needed or not and did not try and get over on me with prices . !! Amazing place to come

ea
Review β„–49

Great customer service and caste inventory!! Very friendly and knowledgeable staff :)

Le
Review β„–50

Maddi helped us to find exactly what we needed and customer service was great :)

St
Review β„–51

Very friendly and helpful. Super chill and laid back. Going back again next week

An
Review β„–52

Love this place. Awesome costumer service and knowledgeable staff. Sydney was very patient with first time smokers. Def coming back and spending my money here.

Na
Review β„–53

They’re very helpful and extremely nice. Will definitely be coming back!!

Al
Review β„–54

I went there today, I bought the wrong piece they had no problem exchanging it for me. They are very well knowledge and every glass piece they have especially the dab rigs. I bought a banger which changes color to let you know when its the right Heat. I love this piece, thank you for your help

Jo
Review β„–55

Everything you need, one convenient place thats open 24 hours a day.

Co
Review β„–56

Maddie was wonderful in helping me find the right juice and coil for my vape when my favorite brand wasn’t available. I told her what flavors I normally get and she provided excellent options. She also had excellent customer focus and conflict management abilities since the other customer in the store was being difficult and rude and she kept her cool and provided us with an excellent customer experience. Maddie then was able to help us with the right size ash catcher for my water pipe since I forgot the gauge of my downstem.I always go to pipe and pouch for my vape needs and employee like Maddie keep me coming back.Thank you

ca
Review β„–57

Both ladies whete extremely helpful and knowledgeable...only option for your smoke shop needs..

eh
Review β„–58

Great little shop, all the workers are nice and I always go here to get my mods and juices. They have fair prices with good qualoty products, and theyre very helpful if you are unsure of your mods or other product pieces.

Ju
Review β„–59

This shop is awesome, I get all my smoke shop needs from here absolutely the best in downtown area!!!!! Staff is super helpful and also has the best prices in town great shop would recommend to anyone!

Ka
Review β„–60

Maddie is really knowledgeable about everything in the shop and was extremely helpful and nice...i will be back for sure

Ro
Review β„–61

Dope place, sweet gear, and great deals. Just visiting Orlando and the shop was very accommodating.

Ke
Review β„–62

Helpful staff, great prices, open late. Best smoke shop downtown!

ma
Review β„–63

Awesome shop Maddie was amazing super friendly very knowledge shop gave off a great vibe definitely will be back !!

Br
Review β„–64

This place is the best in town! Great service and great prices :)

Ab
Review β„–65

Maddie knew exactly what I needed and what I wanted. She took her time to explain how to do it step by step! Stop by!! You’re missing out!

BJ
Review β„–66

These guys are great, they are open very late and there’s always at least one person here who is very knowledgeable on their products they sell. This is my go to shop in Orlando!

Al
Review β„–67

Cool place, got 4 kratoms of red strain, wanted to exchange (That was ok according to the cool Indian employee there). Came with my girlfriend the other day to exchange 2 for other types of strains, the blonde lady that worked there at Monday 5/20/19 at the afternoon was really rude saying that I couldnt do. After explaining that another employee said that was ok, that it was sealed she called the manager and he said that was fine to exchange, she replied with are you sure? to him.She pick up the strains that I wanted but before giving it to me, she replied: Ok, for you to learn, before you come here, you cannot be demanding like you did. Which I didnt because I used to enjoy shopping there. I Asked a bag, she got angry and said to me and my gf You need a bag for something that you carried by yourself ? I replied Yes.I Said thank you and left, I would like to speak to a manager about it because I am upset of rating the store like this and want to solve the issue. For now on, I will shop in another places.

Ac
Review β„–68

Great customer service, down to earth atmosphere!! I was even hooked up with a really good vape and cool liquid juice to go along with it!! Thank you for that!!

El
Review β„–69

Very helpful and friendly. Prices are good. Will definitely be back again during our stay in Orlando!

Ro
Review β„–70

Its a great shop. The employees are very professional, but they dont sell 305 filtered cigars. Theyre the brand I like, and theyre made in Florida.

Th
Review β„–71

Great store has everything all the time and great staff well be back again Madii is by far the best and most knowledgeable about everything THE BEST!!!!

Ja
Review β„–72

Great shop, great product.

Br
Review β„–73

The most wonderful customer service! Night crew was awesome! Very convenient.

St
Review β„–74

Nice local spot in downtown Orlando. Has all your vape needs and flavors. Friendly staff, and always open.

Sa
Review β„–75

Very personable, always willing to answer questions and help even when you have a confused look on your face. Plus; I always give extra point to businesses that use Apple Pay aka living that 2018 life πŸ™Œ Give all the employees a raise!

Ni
Review β„–76

This place is actually great. Best shop downtown for sure

Fa
Review β„–77

I love here the people is. So nice. And helpful

Re
Review β„–78

Mandii gave me great service and helped me choose the best products for me. Definitely coming back on Saturday I love my PAX3

Ca
Review β„–79

Jay and Shane, theyre awesome. Came in the store with a problem. They had me in and out. Definitely recommend them.

Tr
Review β„–80

Dope shop. Madii was very knowledgeable in helping me find what was right for me

Ed
Review β„–81

Madii was a great help!Ill definitely be back.

Mr
Review β„–82

I love going to pipe and pouch smoke shop, they always treat me good and find the items I m always looking for.

Be
Review β„–83

Totally love everything in the shop . Customer service is amazing . The lady who worked there Madii is very patient and helpful love her .I ended up grabbing a pure hemp bag couldn’t make up my mind lol . Omg love this store πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°

Ch
Review β„–84

Cool spot open late. Lots of ejuices. Good time

Co
Review β„–85

They have fumari!!!!!!!! After getting charged ridiculous prices all around Orlando I walked in here and got a decent price and they had damn near all the flavors. Dude was even patient with me while I picked out what I wanted. 10/10 gonna revisit when I need more Shisha

ka
Review β„–86

Best smoke shop downtown! Great customer service Madiie was the best in assisting us in finding what we needed!

Ar
Review β„–87

Went in for lighter fluid for my Zippo ! Friendly service, decent prices !

Bu
Review β„–88

Amazing customer service. Khang is extremely helpful and very funny

Fr
Review β„–89

Best place in town with amazing prices and personable customer service! Will never go anywhere else.

Ro
Review β„–90

Very reasonable, easy to find oh, and the staff is fantastic

Ju
Review β„–91

Amazing smoke shop & great customer service! I just got a vape pen and a jar of gummy candy CBD.

Ta
Review β„–92

Awesome products, Maddie was a great help. Will definitely be back for more cbd.

yo
Review β„–93

Best service from Mandii, help me out on the items I was looking for thanks

K
Review β„–94

Madison was great! I buy all my hookahs from this place and they are awesome!

X_
Review β„–95

Awesome smoke shop! Excellent service, I’m def coming back thanks Guys

Ja
Review β„–96

Knew his products so well that even though I didnt have the rest of my apparatus with me, I was still able to select the right bowl.

Bi
Review β„–97

COOL SPOT

Tr
Review β„–98

I went in there and the store owner was one of the coolest dudes ever. He was super nice, understanding, and helpful.

Mi
Review β„–99

Nice store with good selection. Reasonable prices too.

Eb
Review β„–100

Very helpful. Went twice to purchase my vapes

Information
32 Photos
100 Comments
4.6 Rating
  • Address:53 N Orange Ave, Orlando, FL 32801, United States
  • Site:https://facebook.com/pages/category/Tobacco-Store/Pipe-Pouch-Smoke-Shop-193955687415058/
  • Phone:+1 407-841-7980
Categories
  • Cigar shop
  • Tobacco shop
  • General store
  • Glass merchant
  • Glass shop
  • Hookah store
  • Vaporizer store
Working hours
  • Monday:10AM–12AM
  • Tuesday:10AM–12AM
  • Wednesday:10AM–12AM
  • Thursday:10AM–2AM
  • Friday:11AM–2AM
  • Saturday:11AM–2AM
  • Sunday:10AM–12AM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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