First we called lowes,they over measured by 32 sq ft. Then we called Ideal. The person explained everything in detail. Easy to understand. Very systematic and professional. And they were $300 cheaper than Lowes. The crew was even better. Got done in 2 hours. My mom loves her new carpet. I highly recommend this company.THANKS GUYS!!!
Very professional from start to finish. Once I picked out eug and signed contract they were there the very next day on time. They removed and installed 3 bedrooms of carpet in a little under 90 minutes and di a fantastic job which by the way was the cheapest by far of all of the 5 quotes I received.
I am very happy with my new carpet what Ideal Carpet Installed for me. I had my whole house carpet replaced for more then half price then other quotes I received. No sales people, no BS... just straight forward price on the carpet I chose from the samples. Easy, quick process, down to the point as I like it! Thanks for the great job!
I just had 9 rooms, a landing and stairs replaced. They were so easy to work with throughout the whole process. On my first call they looked up my home online and was able to provide an estimate to start the process. Within 3 days they had a representative on site for actual measurements and assessment. He left me with various samples of carpet and padding with no marketing or up sales. I was able to take my time to determine what was best for me. That evening they contacted me with an updated estimate. As I held my breath waiting to hear “how much more”, because I chose 3 upgrades of carpet and 1 upgrade for padding... it was less than the original estimate! When does that ever happen? They scheduled the work in less than 2 weeks. They completed the work as originally scheduled which was 2 separate days, because the whole house was being recarpeted I needed to move furniture around. They do require you to have all furniture removed prior to arrival, as they don’t include this service in their pricing, so consider this if you should need help. The only item I was a little uneasy about is they require half payment upfront before scheduling. Of course we should all be cautious when paying for a service before the work has started, but as you can tell by the review of my experience that you can be comfortable doing this. I encourage anyone to start with Ideal Carpet and get their pricing first, then do your comparison pricing with theirs. I’m fairly confident after doing my own research that you won’t be able match it, much less beat it.
Excellent customer service and professionalism from start to finish. Plus, it was so easy. Great communication throughout the entire process. All of that plus I feel like I got a great price.
Excellent customer service, they did a wonderful job with my requests. All the questions were answered in a professional way. Would definitely recommend and come back.
Super excited with my new carpet, it definitely made a change in my house. The quality is really good and the price is better. Ideal Carpet did a really good job, they were very nice and professional. Excellent customer service
VERY BAD CUSTOMER SERVICE very rude employee I have a rental property and was trying to get carpet installed and I will never use this company for NOTHING !!!!!!!!!!!!!!! if I could give an 0
Amazing service. All times and schedules have been met perfectly! Thank you ideal carpet for your outstanding service
Good product good service
Absolutely incredible, the woman who helped me was the sweetest lady I’ve ever met, and I got such a better deal than I ever would’ve gotten at Home Depot or Lowe’s- highly Recommend
5 Star! I am so impressed with the result of my carpet installation process that I had to write a review as it is a very hard find to have so easy process from start to finish. I had called many companies and even the initial, first information received already stood out from the others... then the price, choices of carpets, setting up appointment and doing the installation with a very professional, experienced crew! I am very impressed!
This place is sketchy, the woman inside is very rude, they would not install my carpet, and had no padding for it ! I would not use them again for even a rug.
*****Great experience with Ideal carpet! I had replaced carpeting in my house and I was very happy with the service and attention I received. Originally asked for an estimate for replacing 2 rooms in my house. I found out that the price of installing new carpet was very economical so I proceeded to get more areas done with Ideal Carpet . I would strongly recommend them to everyone who need carpet installed as I have shopped around and they have the best prices and the efficient service!
Was a great experience and great price.they did what they said they would do.on time and again a great price.gonna do at least 2 more rooms with Ideal carpet.Thanks to all involved.
Terrible customer service and experience! I wouldn’t recommend anyone work with this company. They lie and treat their customers poorly.
Ideal Carpet has Cheapest Prices on Carpet! Carpet Distribution has all carpet in stock to take it right away. Lots of choices for the lowest prices!
Great service, helped us a lot
Horrible customer service! The Spanish lady who claims she the owner doesn’t know measurement in sq ft. How she running a business?
Price quote was great.
Lots of choices of carpets! Polite and personalized service! Great Experience!
Front desk secretary deals with customers like they dont matter, like they dont need any business or clients. Im an investor and had 3 houses I needed done and didnt even have them do the first one. Rude, I can only imagine how they treat you if theres actual problems.
Unprofessional, i cant believe how they stay in business its like they dont want to do any work and discourage you at every step... difficult process dealing with them from beginning to end save yourself the headache and go somewhere else, anywhere else.
Horrible costumer service, people are rude. I tried to make bussiness with them and when i complaint about how i was treated she said why you want to do business with us. Really bad.
Excellent and fast work,