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USA Auto Collision
9423 S Orange Ave, Orlando, FL 32824, United States
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USA Auto Collision
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Gi
Review №1

Customer service these days have gone out the window. But not here!!! Carlos Colon took excellent care of me! He went above and beyond my expectations and I am very grateful. He provided me with EXCELLENT customer service. This is the only place I will take my car. And it should be for you too! Go see Carlos and he will take care of you!

la
Review №2

This place has helped me a lot! Carlos Colon was the one who took care of my car. He always kept me updated and made feel as a valued customer! He is very professional, helpful and knowledgeable :) I’m very happy with his service. The receptionist was very friendly too and helpful! This place is amazing! 👍 Thank you Carlos for this great experience! 😊

Mi
Review №3

USA Auto Collision was recommended to us after Hyundai let us know that they could not cover the body damage incurred after our accident. We worked primarily with Jose, who constantly kept in touch with us. We had some issues with our insurance company not communicating well with us or USA Auto Collision, however Jose was always in touch to try and move the process along. The initial estimate would have resulted in us having to total the car, however after speaking with Jose and expressing our wishes to salvage the vehicle, we were able to get an estimate from Jose and State Farm to make this happen. Jose was great at working within the constraints of the estimate to find the appropriate parts in an appropriate condition. Jose kept us updated on the timeline, even though it was delayed due to issues with our insurance. When the car was completed, Jose was able to stick around a bit later than usual to make sure we could pick up the vehicle as soon as possible. When we saw the vehicle, we were very impressed with the appearance as they had replaced the entire front bumper, hood, and driver side headlight assembly. It looked flawless and we were very impressed with the work and the paint to ensure the new parts matched the rest of the vehicle. It looked like the parts had always been on the vehicle. We were impressed further upon entering the vehicle to see that it had been cleaned and vacuumed inside. Considering the lifetime warranty that was included on the repairs of the vehicle, we would absolutely return to USA Auto Collision. While we hope we do not have to utilize the services for another incident or accident, we would highly recommend this company to anyone who needs this service.

Ja
Review №4

I have used them twice for my 2016 Charger and 2019 Ram. The quality of work is outstanding. They include a lifetime warranty on the work as well. Only thing i can barely complain about is they seem to take longer than you would think. However its better to take longer to do it right the first time.

Ke
Review №5

After owning my car for over 5 years, it was in its first crash. Some careless person hit the front fender/bumper area. I was so worried about the repairs as I have babied this car since I bought it new, but I also know paint fades and such. They have fixed the parts and blended the paint so well you cant even tell it was hit. I was definitely happily surprised when I picked up my car.They also worked with the at-fault persons insurance company quite seamlessly. I received regular updates from them and Progressive both that were helpful in the whole ordeal.

Na
Review №6

$3300...... TO REPLACE THIS BUMPER AND THE FRAME BENEATH IT WHICH HAD MILD DAMAGE, I CALLED 5 OTHER PLACES IMMEDIATELY AFTER, SENT PICS, SENT THEM THIS COMPANY;S QUOTE AND NOT ONE COMPANY CAME IN OVER $1980 FOR THE SAME EXACT WORK. THEY WANTED TO CHARGE 50 HOURS OF LABOR FOR THIS! THEY MAY DO QUALITY WORK, i DIDNT USE THEM, BUT THEY DEFINITELY ARE THE MOST OVERPRICED LOCATION IN ORLANDO.

Gl
Review №7

Manny and Bill from USA Auto Collision were not only professionals but they were genuinely interested in ensuring the well being of their customersThey were always ready to help and kept me in The loop during the stressful process of dealing my my car crash which eventually become a total loss.This will be the only place I would send my cars should I would need to use these services again.Great friendly professional teamThank you again for your great help !!

Br
Review №8

Julie and Christian were amazing! I was truly taken care of and no matter how many times I visited or called about my truck they were so kind and made sure every question was answered.I will definitely advise all of my friends about this amazing body shop, love that no corners are cut and that everyone has amazing values regarding the vehicles theyre repairing.

Ca
Review №9

They take care of everything, pick up the car, quote & insurance!Great customer service!

en
Review №10

I was an I am again very satisfied with the service that Manny provided me to my car. I needed his services twice for different reasons and it was always pleasant having business with him and the rest of the team of the place. Highly recommended. I am very satisfied with the painting done to my Camry. Manny Gomez managed it with professionalism and courtesy. He was very attentive and great at assisting me through the process and went over and beyond to help me out. Extremely happy with him and with Auto Collision. Great experience. Highly recommended.

Eb
Review №11

1st time ever in an accident 😔and found USA Auto Collision! Manny G was so good to me....he talked to the insurance company, rental car company, and updated me constantly on the progress of the repairs every step of the way!! Even when the other insurance dropped the ball on providing the adjustments to move forward with repairs....Manny helped smooth everything out and put my worries to rest. They even gave me a lifetime guarantee on their work and honestly my car looks better than before the accident.Manny G and the team at USA Auto were all very patient and helpful....so thankful they were down to earth, honest and there when I needed their services!!

St
Review №12

We left our car Toyota Camry 2012 to USA Auto Collision for a new paint. It was a paint recall from the dealership.I rarely write reviews. But I feel like I had to.The guy who worked on our car Darwin Castillo did such an amazing job. So professional, such attention to detail, so grateful!! The car actually looks like a brand new 2020. My wife and I are so impressed. Darwin Castillo is one of the best professionals in the industry.

Li
Review №13

Manny Gomez was amazing. He took his time to actually help me with what I needed help with. He explained the car insurance quote process to me in detail because I had a lot of questions and genuinely needed help. I appreciate when people go out of their way and truly love their job because it shows. Thank you so much Manny for going out of your way to help me. If I could thank you 1000 times I would! If you Guys care about good customer service and people who truly care about their customers you found the right place!

My
Review №14

Nothing but the best! Darwin from beginning to end was awesome and very informative. My car that I missed dearly was hit from behind, Darwin worked very well with my insurance company and my car looks even more beautiful then before!! Thank you Darwin for you excellent service. Definitely a place I would recommend to any one!!!

Ra
Review №15

They did a great job the owner cares about his customers and he went out his way to make sure I was 100% taken cared off. Definitely my go to place for my cars body work... Thank you!!!

Jo
Review №16

Very professional, they know how to make the process a lot smoother

jo
Review №17

Very satisfied with the auto collision repair done by USA Auto collision.Dalvert Espinal was a real professional,he handled the insurance claim very well considering that he was dealing with one of the worst insurance companies in the country.This place is very clean the staff is very friendly and they do great collision repairs.I will definitely use USA Auto collision for future repairs.

Sa
Review №18

Dalvert and his team did an amazing job!! I will recommend them to everyone I know!! Best in Orlando.

Ra
Review №19

I didnt feel like my car was well cared for. The repair itself left some items and QC to be desired, and while they did try to make it right. I didnt feel it was enough. Very responsive admin staff and management, but the execution was lacking for me. Score 3.UPDATE 11/6/2020Got a call today from Bill Moya, Owner. We discussed my experience in detail. He was genuinely concerned with understanding what happened and how to improve my experience. I can say that I believe that his team has made every effort to make things right. Everyone makes mistakes, but its how they recover that is really a benchmark for reliability. So, I have changed my score from a 3 to 4. However, I would still advise a customer to be sure to ask tons of questions, be diligent with following up, and take before and after pictures.

Va
Review №20

I recommend USA auto collision 100%. They’re all true professionals and offer amazing customer service. From the first time I called till the day I picked up my vehicle I’m absolutely satisfied. Darwin Castillo kept me informed throughout the whole process which made me feel at ease knowing that my vehicle was in good hands. Yomaira at the front desk is amazing and very professional. Thank you all for a great experience.

Lu
Review №21

We were recommended by Toyota as soon as we walked in those doors we felt at home Manny G treat it us like family and he was always very attentive he went above and beyond with are vehicle. She looks new again Usa Auto Collision is the best, also Gigi was awesome too. Your work speaks for itself. Extremely happy thank you Manny G you are the best. You have a customer for life.

Lo
Review №22

“My car looks absolutely AMAZING!! Thank you to Darwin-nobody can beat his great 👍🏽 customer service! Thank you all you guys for getting me in and taking such good care of the car, I really appreciate it.

As
Review №23

Great service! highly recommend Darwin Castillo. He did a fantastic job painting my Toyota. Im satisfied with his service and ill definitely be back if I need anything else!

Iv
Review №24

My vehicle was damaged through a different company. Brought it in to USA Auto Collision and Manny Gomez took care of the vehicle for me. He made sure I was always informed on the status of my vehicle and delivered it in the time frame he had given me. He made sure to show me what they did to fix my vehicle and explained to me their warranty. Overall, I’m satisfied with my interaction with this shop and If I ever need any body work done to my vehicle I’ll make sure to bring it here.

Pe
Review №25

My vehicle was involved in an accident and July, Darwin, and Gigi were all extremely helpful with the process. The repairs took a little bit longer than projected due to additional damages found, but they kept me informed and updated at all times and assured me that they are at my service should I need to come back. Awesome team! Thank you all!

Ju
Review №26

Great customer service. A full diagnostic review wasnt done on my vehicle leaving me to call multiple times. The body work looks great but not completely satisfied. Thanks Dalver for the amazing customer service.

Ta
Review №27

I took my car to USA Collision after an accident. Im extremely pleased with the job that was done. My car looked brand new. They detailed my car after worked completed. That was a great touch. Christian was the gentleman who assisted me. He was professional and courteous . I appreciated the periodic updates that was provided to me throughout this process. I highly reccomend USA Collision as they provide excellent service.

Je
Review №28

I took my car in last week and was helped by Darwin. He was amazing. Always keeping me updated on my vehicle, gave me back my car looking all brand new. I was super happy with the way Darwin and the crew put everything together.Would definitely recommend this shop. Everyone is friendly on top of things.

An
Review №29

Manny Gomez did an upstanding job with my car repair, he was professional and constantly on time and in good communication. They offer lift time warranty on all repairs and have left me with a outstanding quality car and it’s better than new!!! 5 stars all the way

Os
Review №30

This was a great experience with USA collision, I was kept up on repairs, constantly. Manny the person I dealt with was always there to answer my questions and concerns. They dealt with the insurance company directly whenever any issue had to be addressed. I felt my car was in good hands from day one, oh and by the way my car looks like I just pick it up from the dealership. They are certified in many makes, all their certifications are in the waiting area for everyone to see. I was so impressed by this establishment when I walked in to pick up my car, it looked like a doctors office, very professional looking, clean and beautifully kept. Just that experience told me they care about details. The staff were courteous and I was taken care of courteously and expeditiously. Even though live about 40 miles from USA collision I will not hesitate to use them again and I will recommend this place to friends and family. I want to especially thank Manny for making this such a smooth experience, kudos to USA collision.

Er
Review №31

Manny was great! Recommended by the actual Central Florida Toyota dealership and they lived up to their reputation. Went above and beyond to work with our insurance. Excellent service and great communication. Went above and beyond to have a car door trim line installer come to our house to finish the job because it couldnt be when we took our car to the shop during the pandemic. That kind of customer service is hard to find these days!

Ed
Review №32

This place had really great service.I took my car in and I was assisted by Darwin. He was very helpful and kept me updated. This place is very professional and I would recommend it to anyone.

Ja
Review №33

From start to finish Manny handled everything with the repairs to our Chrysler 300 from a fender bender we were in. He was always professional and kept us posted with each step of the way. Upon picking up the vehicle, many made sure the vehicle was clean and we were satisfied. This company is by far the best I have come across... and mind you I use to own a paint and body shop. If youre looking for a place to call home... you found it! Ask for Manny!

He
Review №34

I stopped by to get my vehicle repaired and Manmy G helped me. Very good customer service. Great Service over all! Front desk Gemida was so helpful and explained everything to me. Will definitely come back and recommend to my friends.

br
Review №35

Manny is my advisor and made me feel very comfortable leaving my baby there under his care. Hes very informative and has many years of experience. Customer care here has been excellent

De
Review №36

This place was the most efficient shop I’ve ever been to for body repairs. They did a great, and very fast, job at communicating with the insurance company and pushing the insurance company when they were dragging their feet.Manny had a great emphasis on making sure the insurance company wasn’t pulling a fast one over on me by getting me the best parts available for the repair/replace work.Great recommendation from my car dealership and would definitely recommend to anyone else to come here.

se
Review №37

I was extremely happy with the work done on my vehicle. Manny was great at assisting me through the process and went over and beyond to help me out. Definitely recommending USA Auto to everyone!!

Ja
Review №38

Nice place.

Li
Review №39

I went to Centra Florida Toyota for a paint recall. Manny G did all the paper work for me he was great and very knowledgeable. Excellent customer service very very happy with his positive attitude and willing to help me top customer service. I will recommend USA AUTO COLLITION and Manny G to all my friends and family.Thanks you Manny G

Ti
Review №40

Manny Gomez was beyond helpful. They did an amazing job on my car. Definitely trust & recommend them!

El
Review №41

EXCEPCIONAL PAINT WORK QUALITY!We picked up our newly repaired car, which by the way was completed earlier than expected! And as a vehicle inspector myself, I can assure you these guys are above the competition when it comes to quality, they do everything in a decent and timely manner. I had the privilege to work with Manny, a very professional, friendly, punctual, and responsible friend.All glory to God for allowing us to work with USA Auto Collision!

Ja
Review №42

I unfortunately had a car crash early in October and went to mu dealership to get a recommendation for a body shop. They said USA Auto Collision was the place to go, so I did. From day 1, Darwin Castillo not only made me feel like my car was going to be treated well, but he was always in communication with me as things changed over time.Darwin was also my advocate and advisor when dealings with my insurance company became very confusing and drawn out. His experience and professionalism de-mystified the process. He was able to guide me and let me know what to say and when to get through red tape and get the job done right. I cant thank you all enough.The end result is, I would use USA Auto Collision and Glass and recommend them every time. I just hope I never have the opportunity again haha. I dont want to have another accident or get glass damage!

Ed
Review №43

Excellent communication (Email/phone) and customer service. This was my first time going through the process of repairing my car. Manny explained in detail everything even assisted me with the rental car. Super professional and always following up with you to let you know the updates of your vehicle. I recommend this repair shop more than 100%.

Ma
Review №44

So where I can start I chose them because they had good reviews but obviously they all wrong. So my car was there probably 6 to 7 weeks for a simple little fender bender. But now I have a problems with my rental they charge me for days that I use the rental car And now I’m waiting to be refunded for almost a month and I have to call them constantly and beg for my money back. And I also did what they did they had to just fix my bumper but they didn’t like very poorly. The Clearcoat was peeling everything was misaligned then left my trunk open so it’s filled with water they had to fix the trunk which they didn’t and after a couple of going back and forward that still my trunk is misaligned.

Ch
Review №45

Had an issue that I previously expressed regarding an issue with communication and they made it right by pure professionalism and quality work. They are for the customer and very reasonable. July and Manny did an amazing job with making sure I knew what was going on. Definitely recommend 100%

Mi
Review №46

I would give 10 stars if they had it. Brought my 2012 Dodge Ram to USA Auto collision. From the time I was greeted at the door to the time my truck was done I was treated professionally and courteously. The staff are very friendly and welcoming. Not to mention my truck looked awesome. I recommend anyone that needs auto collision repair to come to USA auto collision. Thank you USA auto collision for an amazing job.

SM
Review №47

I got my car repaired here after a terrible accident. I was serviced by Manny and he was great, he always went out his way to make things right. I can’t tell you how much I appreciate his service. Thank you!

Ma
Review №48

Good quality repairs, and friendly knowledgeable staff. Would definitely bring my vehicle here again.

Go
Review №49

EXCEPCIONAL PAINT WORK QUALITY!We just picked up our newly repaired car, which by the way was completed earlier than expected! And as a vehicle inspector myself, I can assure you these guys are above the competition when it comes to quality, they do everything in a decent and timely manner. I had the privilege to work with Manny, a very professional, friendly, punctual, and responsible friend.All glory to God who brought this company to our head!

Eu
Review №50

The service I received was awesome and very professional.Manny Gomez was very helpful and knowledgeable... he made sure to keep me updated on the process and provided information as needed. He did an amazing job and Im very pleased.

SH
Review №51

I was visiting a friend in Orlando July 16th. While driving, I heard a noise from underneath my vehicle. It seems the undercarriage had become loose. I called the local Kia dealership who referred me to USA Auto. I spoke with Christian who told me come in and he would look to verify the problem and fix it if possible. He was so accommodating and nice. When I got there, he assessed the situation. At that point the undercarriage was almost off completely. He did not have the part in stock, but he unscrewed the few remaining bolts and put the part in my vehicle. He assured me I would be safe to drive until I could get it replaced. Christian was very professional and helpful. I would recommend this shop to anyone. I felt he was honest and cared about me and my safety.

Lu
Review №52

Great service and matching color paint job. Would like to thank Dalvert Espinal and the office personnel.Definitely recommend this business.God bless you all.

Na
Review №53

The service the in shop was great everyone at USA auto collision keep me posted on the weekly basis about my car and all my questions Dalvert,Bill,Jamada and all the workers there are great if you every need your car service for anything this is where to go they did a great job on my car and I appreciate everything they did love youll guys and again thank you for everything.....

Na
Review №54

I have used this repair shop twice. Both were minor repairs but difficult and twice they were excellent.Manny and the staff were very friendly and helpful. They even stayed after hours to wait for me on one occasion. Prices were reasonable and work done was excellent. I will and have recommended this place to people I know.

An
Review №55

A genuine, quality business that truly cares about customers and their vehicles. Ive come here for a number of projects/jobs, and will continue to do so. All work has been pristine and strictly aligned with factory standards. Thank you Manuel and Bill for the always excellent service!

Mi
Review №56

Manny was extremely helpful and mindful throughout the entire process. I was able to get my car fixed very quickly with a level of professionalism that is hard to come by in other establishments! 5 stars :)

Di
Review №57

I want to express my appreciation to Manny Gomez.Thank you very much, for clearly communicating everything to me. 100% efficient!

Ki
Review №58

Everyone there was so friendly and professional. Dalvert was the one who took care of my car and everything was done so quickly, I was honestly shocked. I brought my car in on Monday and I got it back THE NEXT DAY! My baby looked brand new. They even cleaned the inside! If I could give them more than 5 start I would. Definitely would recommend! Thanks again Dalvert, you were great!

Da
Review №59

USA Auto Collision is a professional customer service oriented company. I came in today and spoke with Manny Gomez regarding an estimate on replacing a front bumper. Manny was kind, honest, and helpful in finding me the best and most cost-effective solution to fit my needs. He did a fantastic job and I’m very pleased with his service.

Wa
Review №60

I was more than pleased with USA Auto Collision. My parked 2019 Rogue was hit and no information left so I turned to USA Collision because they were highly recommended and Nissan certified. July handled my claim with caring professionalism that I did not expect. She went above and beyond when working with my insurance company to assure that I received quality parts. I would highly recommend USA Auto Collision for quality customer service and work!

Er
Review №61

Took my vehicle to USA Auto Collision after an accident Manny Gomez was extremely helpful and knowledgeable answer all my questions. 100% would commend!!

P
Review №62

My vehicle was part of the Toyota paint recall. Toyota engaged USA Auto to complete the warranty work. Dalvert from USA Auto worked with Toyota to get the repair approved, this took less than 30 minutes. Dalvert told me it would take three weeks to completely strip and repaint the car. Toyota provided a rental. I stopped by the shop one day to review the progress and was impressed with the office. I looked around the facility and inspected my vehicle disassembled. Car was ready exactly when they said it would be. Car looks amazing. Great job. Would recommend USA Auto & Dalvert to any customer.

Vi
Review №63

DALVERT ESPINAL was great throughout entire process for repainting car spoiler which was faded. Paid exact price was quoted. He stated car would be ready by next day afternoon. IT WAS!!!! Spoiler color match exactly to trunk color.Excellent JOB!!!! Thank you “USA Auto Collision” & DELVERT!

Da
Review №64

While waiting in our car due to traffic, a driver backed out of a parking space and hit our car. The wheel and wheel well were damaged. The repairs would be covered under the other driver’s insurance. We asked our dealer where to go. They recommended USA Auto Collision and Glass who are certified to meet the standards of our car manufacturer. Our service representative Manny Gomez explained the wheel well panel needed to be replaced with an original manufacturers part. In order to do this, they would cut away the old panel from the rear window and attach the new replacement panel to the same window. They would paint the new panel and panels on either side to ensure a seamless color match. The damaged wheel would be replaced. Manny would also inspect to ensure there was no additional damage to the car or its frame. We requested a new front grill and arranged to pay for it separately. When we arrived to pick up our car we were so impressed with the work that was done. It looked absolutely beautiful and like new! We were grateful to Manny and his team for their excellent workmanship as we watched him install new replacement letters and numbers on the back of our cars trunk. We happily recommend USA Auto Collision and Glass for any work that you may need for your automobile. Their location is 9423 South Orange Avenue. Make sure to ask for Manny Gomez as he will treat you well. Thank you Manny!

Br
Review №65

Very good shop, well oriented Manny was very helpful throughout this whole process I highly recommend them for any vehicle work. Good quality people and great customer service and quick response. Very professional. Great business!

Jo
Review №66

Great experience with staff. Friendly family oriented shop. Excellent quality job. Will definitely come back with any accident car repair incident. Insurance paid work with no problems. Great communication during short repair down time. I received progress pictures every step of the way. I am new in Orange County and was amazed to find such a place thanks to a dear friend.

Li
Review №67

My experience with USA Collision was Great! From the time we got the estimate everything flowed in a timely manner. Both of our cars came out perfect! I would highly recommend Manuel & his team to anyone needing collision repair! Thanks Manuel!

Br
Review №68

Very good repair shop! My experience here was outstanding! Everyone here is professional and they keep you up-to-date daily on your car

Va
Review №69

Manny Gomez is very profesional he did an amazing job A+ service.

To
Review №70

After a week of being pushed around by 2 different auto glass companies I was recommended to call USA Auto Collision. Having Manny Gomez handling my case was a blessing. This young man along with the wonderful personnel of this establishment couldn’t have been more helpful and willing to please. Thank you Manny and Happy Holidays

Jh
Review №71

Wow, where do I start took my car here after I had an accident to get repaired, they do an amazing work! My car looks 1000x better then it did before the accident. Plus there friendliness & knowledge is amazing, everyone here has amazing customer service. Especially when it came to dealing with the insurance there simply amazing! Will defiantly recommend it, if your looking for amazing & honest work here is where you should go!

Wo
Review №72

Was advised by an employee at Universal Nissan in Orlando that this body shop is great. I decided to take my Altima which was damaged from an accident. Front bumper, headlights, fenders and hood were all damaged. I met with Dalvert who was great. He explained everything to me, gave me a small tour of the shop to show that they are the real deal and not amateurs. Seen the guys actually working and not playing or joking around like some other places Ive seen. I must say my car looks good as new. Very happy with the work. I was given email updates daily and knew exactly when the car was ready to be picked up. I would advise any and everyone to check them out.

Lu
Review №73

When I bought my brand new 2019 vehicle, I was not looking forward to be at an auto collision anytime soon, however accidents happen. I found myself needing a place to take my car after my front bumper got all messed up. Someone at the dealership referred me to USA Auto Collision since they were certified, and let me tell you, they provided quality service from beginning to end. The car left as new as when I purchased it, and the staff was very professional and attentive. I do want to extend my appreciation to Manny for going the extra mile and making sure I was given the car in top conditions, and every member who assisted me and the vehicle in the process.

Ja
Review №74

Manny G. provided the most excellent service that I have received anywhere. He is an honest man that stands behind his work, and truly cares about his customers. This is a body shop with integrity that works for the customers, not he insurance agency. Their top priority is getting you back on the road in a safe vehicle which looks and performs as if nothing ever happened. I recommend this body shop to everyone, they make the repair process as enjoyable as possible.

Ye
Review №75

Manny Gomez did a fantastic job on my vehicle. I’m very happy with the outcome. Very professional and good quality work.

CA
Review №76

Tremendous when you walk in the door,especiallyreceptionist,she sells the business thats her job excellent, .adelburt across from reception, tremendous person change your name lol...but alibi great job happy with wrk done on 2020 Tucson (Jose ) happy.people reading review,this place 9 stars,wouldnt give it a 10 because my service writers name..lol..but best place in Orlando Fl.Jose Rodriguez cajigas Happy.

Ai
Review №77

Very professional... Dalvert the technician was very understanding...Im in love my car again..looks like new car...thanks very much!!!

Am
Review №78

Christian was awesome and made sure everything was taken care of. Very knowledgeable and thorough when explaining everything, highly recommend.

Ne
Review №79

Manny G, was my car specialist and beyond the best. I highly recommend him to work on your car. He made sure everything was good on my car before I left. Answered all my questions and concerns in a timely manner greatly appreciate him!Thank you so much

Ju
Review №80

Dalvert exepcional Great service

Wi
Review №81

Dalvert was great helping my through the process of my repair, I would recommend this body shop excellent service.

Ty
Review №82

This shop, by far, is the best place to take your car. Dont make the mistake of going anywhere else. Manny and his crew are very professional, courteous and their customer service is unmatched. We took our Infinity M37X in for rear bumper work and ask a question about the front bumper and Manny (with his expertise) pointed out several flaws in the work that was previously done by another shop. Needless to say, we got the front bumper redone here also. Prices are very reasonable also. Two thumbs up!

Ne
Review №83

I would recommend this business to anyone looking for exceptional service. I came here after someone hit my vehicle expecting the worse but Dalvert Espinal made the process a breeze and really made me feel comfortable with all his knowledge. Dalvert was great at letting me know everything that was going on with my vehicle. My mind is at peace knowing i have lifetime warranty. Make sure to ask for Dalvert for any car needs you may have. He is great.

Ph
Review №84

Manuel was great. He was very nice and professional. He gave a fair estimate and the excellent work done by the technician was exceptional. My car looks brand new. I would definitely recommend USA Auto Collision to my friends. Job well done. Thank you.

De
Review №85

Was an excellent service and Dalvert gave me a good point that i didnt know. Thanks for the excellent service and your dedication.

Ir
Review №86

USA auto collision at 9423 orange ave is top notch A1 service. If I could give more stars I would. I took my truck there to be repaired. They walked me through every step and kept me fully informed as to what was going on with my truck. No one can tell where the repair was done on my truck. I must say this had been a very good experience. Professionalism at it’s finest. I highly recommend USA collision to anyone who needs any auto body repair. Thank you for a great experience

Mi
Review №87

Had my a mishap on the Turnpike with a rock hitting my new Genesis G70 and Darwin quoted me an estimate. After hearing his explanation and the level of work to be done to the car plus a warranty on the paint I decided to have them do the work. I was ecstatic at the level of work and paint job they did that it looked like the car was never damaged. I definitely recommend this place, if you expect the best quality work. I am so glad that I had them do the work and they are on the top of my list for all auto body recommendations. Thank you USA Auto Collision. A+++

am
Review №88

I was rear ended and was recommended USA Auto collision and they did a wonderful job, my car looks brand new. The person handling my case was Manny and he kept me updated through the process. They are very efficient. Definitely will recommend others to try them.

Ro
Review №89

The excellence and quality of Bill’s Team at USA Auto Collision is the best. Words can’t describe how much I appreciate and value how they treated me — my car was there for quite time because of back ordered parts but I still had top notch service. Manuel “Many” always gave me information on the process. The receptionists, my people in the back, Diana, Pedro, and last but not least Lily to you I will always be thankful for all the support and help on this long process. USA Auto Collision is truly like they say, “Nowhere else!”

Jo
Review №90

Great place to get your car painted at or any body work done, Make sure to ask for Manny Gomez. Fast paced and professional!

Al
Review №91

Manny g did a great, man of his word . Timing was perfect

An
Review №92

Great customer service, trustworthy people, Manny it was very helpful and answer all my concerns, him take care of my car as if it would be hes own car, I’m glad to choose them!!

EU
Review №93

Professionalism, Dedicated, And Courteous. These are the words I would use to describe this company. Manny Gomez made sure I was always in the loop when it came down to the rebuild process of my car. He listened to what I wanted and made sure that what I asked for was done. He even went a step further and made sure that all the parts were OEM standard. He stayed on the phone with the insurance company to make sure they didnt try to pull a fast one on me. He really, really cares for his customers and you can guarantee that he will make sure youre well taken care of. Thank you Manny Gomez and the wonderful staff you work with. Im more than pleased with the work and service.

Ma
Review №94

Highly recommend USA Auto Collision, the staff is great and very professional. Manny G went above and beyond to ensure I was completely satisfied with the end result of my car. They are dealer certified which means the cars have to meet a certain standard, this made me feel at ease knowing my car would look as good as new. Its nice to see there are still companies that believe in customer service and actually care for their customers. If you need any body work done on your car go visit Manny G.

Da
Review №95

The most awesome experience with every member of the shop and specially Darwin Castillo

To
Review №96

Everyone was very friendly and the work was outstanding. I would recommend this company to all.

Al
Review №97

I had a great experience dealing with USA Auto Collision. Dalvert kept me in the loop on repairs to my hail damaged vehicle and was involved in the repair estimates needed for my insurance company. My insurance company was a bit difficult in getting my repair approved and Dalvert was patient in dealing with me and them. I want to thank them for taking care of business and making my vehicle look like it just drove of the showroom floor. Great job to the repair techs. Highly recommended.

Na
Review №98

Manny G took very good care of my vehicle. I have a brand new Infinity. USA Auto Collision did an amazing job. I will highly recommend this Collision Center. Top Body Shop in Orlando. Plus they are dealer certified to work on many many brands. That alone gave me a peace of mind. Thanks to Manny and USA Auto Collision team my car look brand new again. Highly recommend this shop. I was informed about my vehicle from beginning to end. Great job.

Ma
Review №99

This is a really great place to get your car fixed from a bumper to bumper collision. They did a great job. I cant even tell my Stinger ever gotten a bumper hit. If anyone needs work done this is the place to go. Thanks guy Im very happy my car is great.

am
Review №100

After having a biker scratch my SUV, I took it to a body shop, which had my door and fender painted. Oh man, after a week or so I could see the mess. The service was a total disaster. The painted area started to accumulate dust, get color difference to rest of car (white originally) and finally peel.. yes! I got it back to the body shop and they just polished it. Couple of days after.. same problem.I gave up and decided to search for a honest and high quality body shop. That was when I found usa auto collisionI was very pleased to meet Alvis Lopez the manager, who explained the problem, explained the scope of work needed to make it new again. At a good price and on time, they just made my SUV brand new again. It is a 2018 SUV with 3,500 miles on it. So I am very happy with the quality and service,Definitely recommend and will come back if I need painting/body shop services.Thanks guys for the great job at my SUV.

Information
63 Photos
100 Comments
4.9 Rating
  • Address:9423 S Orange Ave, Orlando, FL 32824, United States
  • Site:http://usaautocollision.net/
  • Phone:+1 407-757-0077
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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