user
Old World Stone Imports Flooring and Design
1514 400 S #1, Orem, UT 84058, United States
Appearance
Old World Stone Imports Flooring and Design
Comments
Ka
Review №1

Great company! Very impressed with their products and service. We use them consistently for new build, and remodel projects and have really enjoyed working with them. Fairly priced, and their installers do a great Job as well.Highly recommend!!

J
Review №2

These guys did a $13,000+ tile job for us mid-2019. It was nothing but problems the whole time. They literally called us and asked us to pay more before the job was started (because their employee gave us too good of a price). Even if it is a great price, it was the price they bid, the price we agreed on, and had already paid half of the total price. I guess since we didnt want to pay more, they sent us tile that we didnt order, along with other problems. The install crew consisted of one guy, his wife and I assumed, their aging father. The main installer did a decent job, but when asked to replace one single piece of tile (that was clearly flawed), he gave my wife a LOT of pushback and reluctantly replaced it (but made sure to tell my wife that any more replacements [flawed or not] would be charged to us). When the project was complete, we noticed that our heater vent registers were either too small or too big for the openings. Not even close to matching the cutout of the subfloor! Again, it was a fight to get Old World Stone to get the installer back out. The installer finally came out and replaced a piece of tile to close the gap. However, that piece of tile is noticeably hollow underneath and clearly loose. Old World Stone would not return our calls to get the piece replaced properly. A few months after the install, MANY sections of grout have begun to pop out. Trust me, this floor is an INCH thick! It doesnt move! But, when attempting to contact Old World Stone about the issue, our inquiries were left unanswered. When watching the application of the grout, it appeared as though the installers wife did not have much experience. I just thought to myself, theyre the experts, and they should know what theyre doing. Apparently not! After the job was done and we were trying to get some of these items fixed, and we were told just fill the grout lines with caulk I shouldnt be the one having to fill the grout lines with caulk! I was hoping to get actual grout installed properly. All the while, we continued to get calls for final payment, even though they continued to say that they would get the installer to come out and take care of it (which they never did). We were told It’s a bit tricky to get the installer to go back up, because of time. Of course its tricky, but it still needs to be done! One early morning around 8 oclock, there was a POUNDING on our front door. Since my wife was home alone, she approached the door with caution. By the time she got to the front door, this individual had gone into our backyard and started banging on our back door. My wife was about to call 911, when she noticed that it was one of the Old World Stone employees that she had met previously...and she opened the door. He essentially intimidated my wife into writing him a check on the spot. Unfortunately, she was intimidated enough by having a man POUNDING on both the front and backyard doors that she felt she only had one choice...write a check. Since writing the check, the company hasnt followed up to fix the issues (not surprised). I hear these stories all the time, and many times, when it comes down to it, its the customer thats irrational, unreasonable and impossible to please. I know those customers exist. Trust me, were not one of those. We paid $13,000 to get a tile floor put in. I dont expect perfection, but I do expect to NOT have loose tiles and grout popping out within days of an install. And to get such a poor response from a company. So I guess if youre only installing $13,000 worth of tile, its not worth Old World Stones time to make sure their customers are taken care of. Even if I had to pay more somewhere else, I would. At least Id know the basics were covered and I wouldnt have male employees exerting intimidation tactics on a woman. We have been renovating our home for the last couple of years, and I have NEVER written a negative review on a company...if that tells you something. Sincerely, unhappy customer. (I have MANY more pics)

Ry
Review №3

Was great working with skyler and the team! we have several projects we are working on together, and they have been very responsive and have done a great job making our homes look amazing. see pictures.

Me
Review №4

They did a wonderful job on our bathroom tile.

Re
Review №5

Skyler was amazing to work with! Super helpful and knew his stuff. We love the way everything turned out.

La
Review №6

Skyler was awesome to work with. He made sure we stayed connected and was quick to answer questions. The tile work in our shower and bedroom/bathroom floor is high quality and we couldn’t be happier. I would highly recommend Skyler and OWSI!

fr
Review №7

I can’t say enough about how awesome everyone at OWSI was to work with, from designer to office staff to installers. They helped me with two big new construction projects; a five unit townhome and a 3500sq ft dental office. Skyler especially was so helpful. He is an AMAZING DESIGNER! His ideas were fantastic and everything came together stunningly. He was also so patient and reassuring as I panicked and came back so many times to look at everything together and make sure we’d gotten it right. And we did get it right, it turned out so great! Also, the installers did a fantastic job (flooring, tile, countertops, carpet) All the work was done well and they were there when they said they would be!!! One of them even worked Thanksgiving day. This company is awesome! Thanks team.

N.
Review №8

I just had my carpet installed yesterday and I’m thrilled with how it turned out! The whole process was simple and painless. I literally made an appointment for that same week, walked in, told them what my issues were and what flooring I was hoping to find. Skyler pulled out a few samples that fit my needs, I got the pros and cons to each of them which helped me narrow down my choice. I selected the style and color I liked. Within 15 mins he gave me the estimate (including the demo of my old flooring), the timeline and walked me through each line item. After I made my decision, the materials were ordered right away. Skyler kept me updated with the carpet, and offered great solutions when there might be a potential, unforeseeable delay. I had to wait a few extra days but the carpet was installed beautifully and with minimal imposition to my home life. I’m thrilled with the look, quality and comfort of the carpet! It’s perfect! Thank you so much!

Sa
Review №9

Skyler was great to work with. OWSI supplied and installed high quality materials for our house in the Parade of Homes. Skyler was especially great to work with when a third party on our house went over budget and when there were damages on the home from the Parade.

El
Review №10

Skyler has an amazing ability to see the big picture when it comes to your home design and is invested in the overall outcome. A tile choice I had made was out of stock, he let me know an estimated delivery date as well as a dozen other options that worked with our homes’ design that were in stock and equally gorgeous as well as basically the same cost. The custom design for the tile and countertops in our home will make it inviting and functional for decades to come. All this OWSI has done during a pandemic where supplies are unpredictable (and with a client who works at a hospital...making myself a little stressed, difficult and crazy, they have been very professional-thank you ❤️).

Da
Review №11

I had a great experience working with Old World Stone! I was very impressed with their customer service. Nathan was my salesman and seriously goes over and beyond to make sure the customer is happy. Great communication! In addition, he patiently helped me put a design plan together for our master bath, which was so helpful. I loved the choices, displays and quality of their products as well. I really couldn’t say enough, would highly recommend them to anyone.

De
Review №12

Old World Stone has been our go to for several of our home projects and have been very pleased with the results. Their large selection, knowledgeable staff and friendly service made our experience easy and stress free. We highly recommend them !!

Su
Review №13

Recently did a tile project. Gave OWSI the dimensions of the room. They suggested an amount of tile . We finished the project with boxes and boxes of unopened and unused tile. We went to return some boxes of unused tile and they of course said they wouldn’t return them. Buyer beware. Go with a big box store that has a 2021 return policy.

Mi
Review №14

I can’t even get over how much I love my new master bath! Skyler helped me pick out such beautiful tile that I never would have picked on my own, helped me get all of the contractors scheduled and everything was done with total precision and perfection.That worked out so well I decided to redo my entire upstairs flooring. I ordered LVT That is gorgeous and made my home look so beautiful. Thank you OWSI!

Sa
Review №15

Rachel Chidester is Amazing to work with. Her attention to detail is incredible and she is definitely talented in interior design.Rachel helped us find the perfect colors to use for our kitchen and living room. We wanted to have a modern look while still being warm and inviting and she did amazing. I would recommend working with her a million times over.

Lo
Review №16

Olde World Stone is a real find! They had competetive prices as well as access to whatever building material we showed up with samples of, so it was a one-stop shop. Skyler was great to work with, very educated about all the finishes, and could answer any questions. He is also an awesome designer and was able to turn our ideas into actual, beautiful results. We love how everything turned out and are looking forward to working with him again!

An
Review №17

Skyler was great to work with! Very knowledgeable about quality and options. Listened to our preferences then gave great recommendations on colors and styles. Was great to order or provide sample materials to assist us as we tried to match cabinets to floor, carpet, and countertop. Skyler was accessible by both text and email and always responded in timely fashion. His bids were accurate and fair - and his product boards were really helpful to allow us to see the whole project come together. Wed definitely choose to work with Skyler and Old World Stone again!

S
Review №18

OWSI was great! Skylar was very helpful! He helped me find the carpet I wanted. He is quick to reply to his texts and very easy to work with.

Li
Review №19

OWS has helped us with flooring on several projects. They have a great selection, competitive prices, and installation has gone really well. Skyler, in particular, is incredibly knowledgeable and helpful.

St
Review №20

OWSI just finished a job redoing flooring, shower pans and shower tiles in 2 of our bathrooms. Savannah was extremely helpful throughout the entire process and was great with following up on any concerns or questions we had. We would definitely use them again for future jobs!Thank you Savannah and OWSI for a beautiful job completed 😊

Ra
Review №21

Everyone here is so helpful to work with. It was clean and easy- they communicate very well- I could text or call them at any time and they always responded and were upfront about every cost which I loved. Thanks Rachel Chidester! Love Old World Stone.

Ry
Review №22

Rachel Chidester designed the flooring throughout our house and all the details in our kitchen- it looks fantastic. We wouldnt have done this on our own and she kept us in buget which is big. Love it. The installers were efficient too which is hard to come by.

Re
Review №23

My husband and I had an amazing experience with OWSI. Savanna was amazing in helping design all our flooring and coordinating it with our home theme. They have beautiful products and installation was great! We could not be more thrilled with our new home.

Je
Review №24

Old World Stone is the best!! My husband owns a construction company and has used them for 20+ years, but we finally did some work on our personal home and I got to see first hand what a wonderful company they are! Skylar Barry took such good care of us and always responded quickly to any questions we had!!

Br
Review №25

I would highly recommend Old World Stone Imports if you need to replace carpet. We were sick of stepping on tack strips with our old carpet, so we decided to upgrade. Just keep in mind that carpet is expensive. OWSI is very competitively priced and they listed everything out for us beforehand so there was no surprise expenses (like at other stores). Skyler was so great to work with. I was overwhelmed trying to figure out what carpet to get. I told him what I wanted/was looking for and our budget. He narrowed it down to 3 different carpets to help the process not be so overwhelming. We took the samples home, then I had more questions so I went back and asked Skyler. He was happy to answer them. Then my husband had a few more questions, so he went in and Skyler was so helpful and patient with us.Go here and ask for Skyler. He is extremely knowledgeable about the products and made the process less stressful for us.Kevin was our installer and he did an amazing job! It looks so nice (and we have tricky corners and cuts in a closet). The carpet is so comfortable that my husband sleeps on it when he takes naps😂. I am very satisfied and will 100% go through OWSI again for anything we need in the future.

De
Review №26

I wasn’t even considering this establishment, as I assumed by its name alone that what it had to offer was for the affluent among us. Boy, was I wrong! Old World Stone Imports in Orem proved to be very competitive, with a massive inventory. Plus I have to add, unlike any other stores I visited, I received immediate help and design expertise - before I even asked. I was fortunate to have serendipitously landed with Skylar. Does he know his stuff! I am so happy with the results. I absolutely love my new bathrooms - the most beautiful I’ve ever had - and all without breaking the bank.

Ju
Review №27

Amazing service and products!

Vi
Review №28

I came to Old World Stone Imports and Rachel was very helpful and quick to serve me. I recommend going to Old World and asking for Rachel. She is on top of it!

GE
Review №29

Skyler is very talented and is great at putting colors together so that your house “flows” with carpet, tile, hardwood etc along with your kitchen, bedrooms and bathrooms. After everything was installed i am very pleased with our decisions and owsi quality and prices. It was very nice not having to go to several different carpet or tile stores. Skyler’s suggestions for color and quality of carpet were perfect and within budget!

SY
Review №30

SAVANNAH is A M A Z I N G! her customer service was top notch. Selection is great and salesperson is knowledgeable! I LOVE Old World Stone! HIGHLY RECOMMEND!

Sh
Review №31

Old World Stone helped me so much with my new home. Their designer caught my vision and through his great recommendations everything turned out beautiful. Their employees were reliable and responsive. The installation was high quality. I highly recommend them and I will definitely go to them for future needs.

Kr
Review №32

Rachel did a beautiful job figuring out exactly what we wanted. The paint colors and job is gorgeous, the furniture and decor is super tasteful, and it all ties together in a lovely way. Thanks Rachel Chiddester!

Ma
Review №33

We recently moved to Utah and were referred to Old World Stone to look at options for our home we are remodeling. I was so impressed with both the overall selection, but even more so the assistance we received. It made the whole process so enjoyable and easy. Skyler made great suggestions, got our bid to our contractor the same day, setup up the template and installation in under two weeks and the whole team has been responsive and fun to work with. Would highly recommend to anyone who wants an excellent experience and a competent team to work with for any changes being made to their home.

Ja
Review №34

Thankyou for the wonderful remodeling! Rachel Chidester added so many inexpensive touches, making a huge difference in presentation. My home inerior looks new and classy! Its fun to have the improvements and a nice change!

Sh
Review №35

Fantastic selection of special order tile and higher-end carpet. Their service is exceptional. Ask for Nathan. He has solid recommendations as a designer, is easy to communicate with, and oh, so helpful! Installation was professional. Prices were fair.

wa
Review №36

I love this place! Rachel Isaacson is a mind reader, it was like a hand holding experience. I felt loved and appreciated.

La
Review №37

Great friendly service. Skyler helped with the design of our new shower. We love it!

Ma
Review №38

Theyre super knowledgeable about what they do. Nathan was super helpful, even though he was almost out. It was like he knew me personally the way he helped me.

Je
Review №39

Skyler was wonderful to work with. He basically designed my whole house. I came in with a few ideas feeling a little lost and he worked his magic. He even helped with paint colors, cabinet colors, and hardware. He actually cared about what the entire house looked like when it all came together. I would recommend OWSI a million times over.

Ka
Review №40

These scammers ripped off my grandma and ruined her bathroom. She thought they were really nice when selling and then the install started. The floor tiles arent level or evenly spaced. And they created a 1high ramp going up so now the door needs to be shaved to close properly. Its like a 10 year old installed it not a professional company. Wish I could give negative stars.

Cr
Review №41

Thanks soo much Rachel and owsi for getting the tile and vinyl I needed so fast!!!

Mo
Review №42

Amazing, amazing, amazing staff! Thank you for making my home design process easy and fun! I felt like I designed the home I wanted because I had expertise help and knowledge from your team there. Skyler, thank you so much!

ju
Review №43

VIP treatment. You can tell that every customer is valued at this business. They helped me find exactly what I wanted, and didnt push me to buy anything I didnt love. Installation was so fast and some so well. When it was time to settle up for my little slice of heaven, Mary was such a delight to work with. I highly recommend this company!

Je
Review №44

I have worked with these guys since 2007 and they have only gotten better, their show room is great and has the latest fashions that out last trends

Li
Review №45

Five years ago I would have recommended this company to everyone. However, we recently had a flood and had to redo our flooring and had such a negative experience. We went against our contractors advice and decided to go with Old World because of past experiences and it was to our detriment. The installer was very under-qualified in my opinion. The install job was sub-par for sure. He damaged our cabinets, baseboards, and molding. The flooring is not even and there are gaps between the planks.I am so disappointed in this company and just want to give everyone a heads up. Their show room is great but the final product is less than desirable for sure. Very unfortunate.

St
Review №46

Very helpful and very prompt!

Ja
Review №47

Ben at Old world Stone assisted us in finding the right tile for our bathroom remodel. He did an awesome job! We wanted the same tile in different sizes for our project. He knew the right one that would work without wasting our time on all the other tile that dont come in the sizes we needed. He was very patient, accommodating, knowledgeable, personable and willing to help us with our needs and questions. We will recommend everyone to Ben at Old World stone!!!

Ka
Review №48

OWSI was so great to work with. They were helpful and friendly. They were quick to respond if issues came up and kept us in the loop as products were ordered, shipping and getting installed.

Ge
Review №49

Thank you rachel for the beautiful designs on our home renovations.

Ma
Review №50

Skyler was awesome to work with. He helped us pick gorgeous tile that complemented our home. They did an amazing job making sure we were happy. I was pleased and would recommend.

Ad
Review №51

They carry the products I need and price them fairly. Great customer service as well. Go here before home Depot for tile or Stone.

Me
Review №52

I looked everywhere to find an exact tile and was over the moon when I found it at Old World Stone. The costumer service I received was beyond exceptional. Kellie spent a lot of time helping me through my selection process, and when something didnt go right when picking up my tile, she bent over backwards to make sure I had my tile in time for my installers. She really is a huge asset to the company. I definitely recommend this company.

Sh
Review №53

Knowledgeable and friendly staff. When there was a problem with one of my tile orders, they quickly informed me of it and resolved it so my fireplace could be finished without delay. They also gave me some good advice that saved me money. I’ll use them again for my next project.

Bu
Review №54

They have a great selection of flooring & a very helpful, friendly & knowledgeable staff!!!

Na
Review №55

Great selection and great service! Im particularly impressed by Savannas skill in helping me navigate installations and Skylers designs flow beautifully!

K
Review №56

When the cabinets I ordered from another design center arrived and the color was way off what I thought they would be (there are a million colors of white) Skyler saved me by immediately reducing my stress level. He showed me numerous options that would work for my backslash and counter colors within my budget!! I highly recommend OWS!! A year later, I still love everything about my remodeled kitchen, even those cabinets from somewhere else, thanks to Skylers help!!

Ja
Review №57

I have been ordering products through Old World Stone for nearly 5 years. I’m a designer and it’s really important to have lots of selections and personalized customer service. If they don’t have it Skyler finds it and orders it in. I adore this family owned business and highly recommend this company!

Ka
Review №58

Great selection and Fantastic help! We wanted something different and custom but didnt want to pay the enormous prices we were seeing. Bridget could read what I wanted before I even knew and brought out samples of even more amazing tiles and we used that as inspiration for a custom tile material and pattern. It was perfect for our project at an incredible price. My searching ended there and Josh was an incredible installer--professional, great attention to detail, eager to please, and fast! (The custom tile DID take a while to arrive so be aware of that if you special order.) They were all so good to work with from the sales help to the install. I will definitely go back for our next project.

Su
Review №59

I wish I would have come here first! I would have saved myself a ton of time and running around! Skyler was SO helpful. In 30 minutes we had my whole bathroom figured out from the paint, cabinet color, tile and grout. I will definitely be back!

Ki
Review №60

I have worked with OWSI— specifically Skyler— on 3 separate projects over 2 years. Not only do they have an amazing selection but Skyler takes the time to really understand his clients wants and ideas. Plus he has great ideas and all the answers for when you don’t. He is very skilled, knowledgeable, and creative when it comes to knowing everything there is to know about Tile and carpet. He is great to work with and answers last minute questions when it comes to install. I’d highly recommend him and the Team at Old World Stone.

Be
Review №61

If you are thinking about using this place because they are cheap, its because theyre cheap for a reason. Their professionalism and customer service is the WORST. If you dont mind them messing up the measurements (which were taken by the owner), having to plan multiple days that they say theyll come back and finish the job but then dont actually come so you have to rearrange your schedule and miss work multiple days in a row, then this is the place to come. I regret immediately working with them and wish I had gone somewhere else for carpet, since it was the same price as three other places we went to. The rest of our plans we had of using them are in the toilet, because thats how we were treated. I keep reading about how great Skyler was, but we went in multiple times and he was busy just sitting around (I could see him).

Ke
Review №62

Savannah was super nice and helpful. Very pleasant to their customers

Mi
Review №63

Great place! We worked with Skyler and he helped us design our downstairs. It turned out great! I’m a fan of having someone with an eye for design take the time to sit down with us and design everything from start to finish.

li
Review №64

Old World Stone Imports has a large selection with many excellent in-stock materials to choose from. Our experience working with design & sales associate, Skyler Berry, was wonderful. His efficiency, excellent design sense, & broad knowledge base allowed us to work through all flooring tile & carpet materials for a challenging multi-faceted modern home build, in record time & under budget. We couldn’t be happier with our experience at OWSI.

EM
Review №65

I LOVE OLD WORLD STONE! The selections are the best in town, no one has as much variety in one place as they do. As a designer I won’t go anywhere else! The service you get there is so helpful, they offer design help as well, so if your client needs to go in alone you know they are in good hands!

Al
Review №66

Old World Stone Imports has always been able to come up with the right materials for our projects. Time and again they have a solution for unique design problems that we often face when helping clients during their design build projects. We are confident knowing that their experienced staff will help us find the high quality materials that we require for competitive prices. -Bold Construction

Ja
Review №67

I recently remodeled a bathroom. The people at OWS were very helpful. I worked mostly with Skylar. He gave me great advice and suggestions. Their showroom is really nice and they have lots of samples to choose from. I would go there again.

Je
Review №68

OWSI has unique options that easily provoke a “wow” response. Not only that, their customer service is wonderful. I had prompt and kind service from Tyler, their new sales associate. I would highly recommend to anyone looking for something different.

Pa
Review №69

Skyler at OWSI is FANTASTIC - talented, friendly, efficient, amazing!!! In a swift 30-40 min. meeting he gave us practically a master plan for remodeling our kitchen and more!!!Dave also came out to our home to measure for estimates. He was very professional and quick with our time constraints that day!Much gratitude!!!

As
Review №70

I would 100% recommend Old World to anyone looking for tile and flooring for their home. ESPECIALLY Skylar. Our builder sent us to Old World to pick out our flooring and tile, and working with Skylar was amazing. Knowing that we were determined to stick to our budget in some areas, Skylar came up with the most creative ideas to give those areas a very custom look, without breaking the bank. In our master bathroom we decided to splurge a little, and the design Skylar came up with leaves everyone saying Wow. Its absolutely beautiful. I never knew I could love tile so much. I love every detail Skylar designed into our home. Each area he designed has something that I wouldnt have thought of myself, but it really makes the room. The best part is that Skylar is patient. We would often return with a slightly different idea of what we wanted, and Skylar graciously sat with us and replanned until everything was perfect. Our experience with Old World was awesome, and Id recommend them to anyone.

Je
Review №71

I have worked with Old World Stone now for several years as a general contractor. They stand behind every product they sell in the value they provide is amazing! My clients have all had very positive experiences selecting their flooring and countertops in the show room and then seeing the finished product installed.

Mi
Review №72

I loved working with Kellie! She is very professional and knowledgeable. She has a great eye for design and helped me pick out tile that matched perfect with the look I was hoping for. She got things scheduled in a timely manner and was always on time. We were able to design our bathroom tile, countertops, carpet and hardwood floors. They are a one stop shop when in comes to tile, flooring and countertops. I can’t thank Kellie enough for helping me create my dream home.

Ki
Review №73

Old world came and feathered in some wood flooring for us in our Kitchen due to a remodel. I wasnt there when they did it but when I got home I could even tell where he new flooring started and the old ended.They also recarpeted our office and stairs and did a beautiful job!Our whole experience has been great with them from start to finish. Really professional and great at communication!

Da
Review №74

Beware of the fine print. I verbally told them what I can afford upfront. After install they charged me more. I guess verbal doesnt work with them. Read and understand what you are buying.

M
Review №75

Unfortunately we didnt have a great experience with OWSI. Selection is great which is why I gave 2 stars, but too many surprise added costs that were not disclosed upfront. Even after we had ordered and paid for things we would get calls saying we owed hundreds of dollars more. If you are using them for granite/quartz counters, be sure to ask them to state up front all of the extra fees for the counter edges which also require additional material or you might get hit with an extra bill when you think youre all paid up. They didnt seem to understand their own ordering process when we bought our flooring and counters and we literally had to keep writing them more checks to cover things they missed and they wouldnt deliver our tile or counters until everything was paid for so not wanting to delay our basement any longer we just paid. Very unprofessional and it didnt seem like anyone there would just say hey this was our mistake, well take care of it it was always sorry but youre going to have to pay more money because we missed this. I will definitely not go back there, there are better options.

Gr
Review №76

Savannah has been wonderful to work with and has been super helpful with all my questions.

Do
Review №77

The service was great. They have a lot of varieties of tile. it was a little more pricey than other places I have gone. They also have wall tiles that are very beautiful. It had a big open area and marvelous displays.

S.
Review №78

After researching many different vendors, I found Old World Stone to be comparable price-wise, so it became a matter of which people and carpet companies I felt most comfortable with. Ben and Skylar were helpful and the installation team was great! Thanks so much!

Be
Review №79

I was really impressed with old world stone. Ben was very knowledgeable and he worked through several options will me till we found something that was the perfect fit for the project and my budget. Ill be back for sure!

He
Review №80

Great company to work with! Skyler helped our customers and was very responsive and helpful! When we needed something done last minute they helped us out and were awesome! Well priced too!

Jo
Review №81

So glad I found this company in the nick of time! With a large renovation under way, this company offers unbeatable products and designs. So happy to find a great company that stands behind their products.

KC
Review №82

Awesome experience from beginning to end. Greg is who we worked with and he is extremely thorough and will take as much time as needed to answer questions and help give ideas. The process was smooth and painless and their selection was better than competitors we went to.

za
Review №83

This place is the Best!! Everything went very smooth all the way from picking out the carpet to scheduling the install and getting the install done and it looks awesome! thank you so much old world stone !!

Ja
Review №84

We loved the beautiful and unique selections that OWSI had to offer. Skyler was great to work with, and we are SO happy with our flooring and tile! Highly recommend!

Sc
Review №85

Got the knowledge and advice I needed to move forward on a long overdue tile project. Great selection of materials to choose from.

Ed
Review №86

Old World Stone did a tile remodel for our master shower and backsplash in our kitchen. The work was beautiful, quality of the product was fantastic, and they had great prices. Overall it was a wonderful experience working with Old World Stone! I would highly recommend them!

He
Review №87

Loved how simple the process of choosing our flooring, countertops and tile for our new home was. Great staff that is friendly and knows how to take my ideas and make them a reality. Thanks so much for all your help. Our house looks great!!!

Pa
Review №88

The 5 stars are purely for Sklyler. Skyler answered calls and returned phone calls to us after hours. He made a personal visit to our home to see how pleased we were. I love the tiles and wood floor he helped me choose. When I wanted a soapstone countertop and couldnt afford it, he guided me to an affordable honed granite that would give a similar appearance. I would recommend working with Skyler if you use OWSI. Also, our bill was very close to our bid and he helped us stay on budget.

Co
Review №89

Skylar is the man, hes knows everything. They have a huge selection. And theyve got great customer service. Customer for life!

Ka
Review №90

OWSI is the best! They have helped me design and execute several projects in my home, and it has turned out great every time. I recommend them to all I know.

Er
Review №91

I worked with Skyler on our master bedroom/bath remodel and it was smooth from beginning to end. He was very helpful and knowledgeable in the design process, and was very responsive to questions and concerns. Great experience!

Pa
Review №92

Katie was wonderful to work with. She helped me pick out our backsplash based on the look I wanted. I loved the fact that there were so many options to choose from. Anytime I had to go into the store to pickup something I forgot, the service was excellent and quick.

KC
Review №93

The measuring and quoting process was smooth and professional. They texted back promptly and were very easy to work with. The only reason we didn’t use them was because we wanted a special pad they didn’t carry, otherwise their price was awesome and we would have if they had it.

Ri
Review №94

Selection is first class with many options. We were pleased with employee efforts to keep things on schedule and their willingness to make adjustments to our original plans when requested. I recommend them!

je
Review №95

Dealt with Kellie Van Sickle who was beyond helpful with my quartz countertops and sink. She was knowledgeable about what to do and not do and how to keep them looking their best. Took the time to explain things so I could understand and enjoy my countertops for a long time! Thank you so much!

Ka
Review №96

I just had my carpets done and they are amazing!! The employees were amazing and helped me sort thru all the options to find the perfect ones for my needs! It is exactly what I wanted and I will definitely use them in the future!

Mi
Review №97

They have BEAUTIFUL flooring! The installer was very fast, and did a wonderful job! I would definitely recommend this place.

m
Review №98

Old World Stone did he granite countertops in our kitchen and bathroom. They turned out beautifully and were a very reasonable price. Everything was fast and efficient. I will be back in the future if we need granite in another home!

D
Review №99

I went in twice for the same purchase -- I tend to deliberate large purchases -- and both times the customer service was superb. Excellent. Fabulous. Both people who helped me were incredibly nice and patient, especially with my very wiggly 14 month old trying to, and succeeding at, running all over their show room. And offices. -_-The first time I went in I was overwhelmed by their selection, but a salesman asked me questions about my project and what I wanted and helped me find something I loved. When I went back to order, I had lost the notes that had the product information on it, but a saleslady helped me find them again. She even stayed an hour after they closed to get my order in.I will send everyone I know here and we will be buying all our future tile from Old World Stone.

Ki
Review №100

Always a great price, always great service.Ive used Old World Stone since 2007. Ive been very pleased every time. Thanks!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1514 400 S #1, Orem, UT 84058, United States
  • Site:http://oldworldstoneimports.com/
  • Phone:+1 801-431-0137
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Countertop store
  • Interior designer
  • Tile store
  • Wood and laminate flooring supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations