Mad Dog Cycles comes through yet again!!! Ive purchased 6 bikes from Mad Dog Cycles over the last few years and countless accessories/apparel/service and each time I have been treated exceptionally well by their professional staff.Last week I decided to purchase an electric bike for my wife for her birthday and Mad Dog Cycles delivered above and beyond on this new bike. My wife loves it!!! The pedal assist is amazing for her especially because of living above the Murdock canal trail in Pleasant Grove. Now she looks forward to her daily bike rides and doesnt dread the climb back up the hill. Thanks again Mad Dog Cycles!!!
I have enjoyed the friendly, helpful attitude without any pressure staff. They are laid back and willing to talk, listen to me. I’m grateful they got me the Saris Bones car rack for me to take my bike using my car. They will answer any questions have about bikes, accessories, or local trails. They have been there and done that everywhere in the west and know what they’re taking about. I recommend them for a hometown bike shop with quality experience anywhere.
We haven’t had the best luck with these guys and will be changing to a different bike store moving forward.We’ve had issues with different bikes and strollers on multiple occasions with these guys. We just took our kids’ bicycle and motorcycle in to get the tires filled with slime and to check for holes (both had flat tires). My husband went to pick them up a day after they were ready and they wheeled out my daughters bike with a flat tire and about to come off the bike. They wheeled it back and fixed it and when my husband got home my daughter took it out for a ride and ran into fence because the brake was never reattached.They’ve started to add all these random charges as well and I’m not happy with the work that’s been done so I will not return.I taken both our double AND single strollers in due to a flat tires and continue to problems. I had them put slim in them but within days they’re flat. I’ve taken both of them in multiple times and the last time I went in I asked them for new tires because I was sick of this happening and they told me not to and that I didn’t need one so I trusted them and sure enough the very next day it was flat! I just keep filling it up on my own before I go out for a walk/run. Such a waste of time and money.
Ive been in a couple times and they are always super friendly and helpful. They have a good selection of most stuff and are happy to get in things quickly if needed. I have a big ride in 2 days and last week had a minor crash that affected my front derailleur. I took my bike for a safety check just to make sure things were good and mentioned the problem. They fixed my issue while I shopped! I told them straight up I knew it wasnt their problem but if they could help I would be grateful. they have gained a loyal customer for life!
Our experience with Mad Dog Cycles was 5 star. I ordered online and selected in store pick up. I do not live in Orem and needed to make a three hour drive to pick up my order. I was willing to do that because I needed the item immediately. After I placed the order I realized that my brother would be able to drop by the store and bring my order on his way to see me. Mad Dog Cycle is so busy they cannot take phone calls but they have a texting option so you can communicate with them. The entire team at Mad Dog Cycle made it possible for my brother to stop in and pick up the ordered item. They had it waiting for him. It was an easy pickup for him and a blessing for me.A couple of week later we stopped by the store to buy some helmets. The staff was attentive, patient and willing to assist us in every way possible. I hope they get a 5 star reward for their efforts.
I had a great experience ordering my townie bike! Great customer service, very helpful with multiple repetitive questions! I could text them with quick responses-a great feature to have in place to communicate with customers. Justin and Mason were top notch in helping me get the perfect bike!
Mad Dog did a solid to help a member of the community today. These guys are honest, stand up guys running an honest business. Thanks guys for being living examples of good values and caring for people as your real business. ...and thanks for letting me be a part of the action.Great job today guys! I recommend doing business with Mad Dog for all the reasons above. These guys have earned my trust. Thanks!!!UPDATE: I went in the other day for a personal need and Randy took time to relate to my situation so that he could help provide me with solutions...but he never pushed his products. Instead he sought to help enlighten me and help me understand options in the industry. He even listened while I asked about products he didnt sell and gave really helpful, objective feedback. I was super impressed. Thanks a ton guys!!!
Ive had 3 great experiences with online orders long distance from their place in Utah to the Kansas City area. Some items were Bontrager (Trek) products I couldnt find anywhere else online or at my local Trek Corporation owned store thats only 2 miles away due to production issues, supply chain problems and unprecedented demand due to increased ridership this last nearly year and a half since the pandemic began. Started with just a pair of tires for a new commuter bike build and since then has included several accessories for it and my mountain bike on my next 2 orders. Shipping has been prompt, communication excellent and theyve saved me money as well. Doesnt get much better than that. My bikes are my only vehicles, so getting stuff I couldnt get anywhere else like tires and bags has been really important to me. Theyve rewarded customer loyalty so Ive ordered other essentials like light sets that are more readily available because they deserve the business. Mad Dog Cycles will continue to be a go-to for me. Now if only I could visit in person and enjoy some of Utahs world class cycling while was out there... Hopefully one of these days... Thanks guys!
Great service. Great prices. Ill be bringing my bike here for repairs every time. They also have a good selection of bikes.
This place is awesome! They were super helpful, gave me a ton of information, and listened to my needs in what I wanted for a bike. And they had more in stock than any other store I visited. Will definitely be coming back for other cycling needs!
Had an amazing experience at Mad Dog Cycle. They listened and advocated for me as a customer. They also mentored me through the purchase of my bike and helped me to find the right gear, fit and confidence to achieve my outcomes. A special shout out goes to Steve at the shop. He is a legend and TRULY values great customer care, the love of cycling, safety and your happiness on the bike. He is a mentor at heart and gave me time and his expertise that you rarely see at other busy Bike shops. I have found my spot and will remain a loyal customer for years to come. Thanks Mad Dog!
This is the best bike shop I have been in. Steve is nice. Justin is always super nice and excited to help. Brayden and Mason are very knowledgeable and always willing to answer all my questions about my bike. I would definitely recommend this bike shop to everyone.
These people were very helpful! My daughter was going to take a bike out of town and that morning I discovered it needed some repairs. They were able to squeeze it in and make the repairs in time for my daughter to leave when scheduled!
I really appreciate their customer service. I’m pretty new to cycling and they were able to help me with everything.
I purchased a bike from Steve at Mad Dog Cycles in May, 2021. I enjoyed the bike so much that my wife wanted to surprise me with an identical second bike. At the time, electric mountain bikes were extremely difficult to find. But Steve worked to find exactly what I wanted at another store and arranged a store trade. Thank you Steve!
Couldn’t have had better service. Steve spent a lot of time when I was looking at bikes and watched me ride so I could find the right size and bike. They took time to answer all my questions. Then when receiving my bike they took the time even at closing to put everything together for me. And they built my bike fast for me. All the guys gave quality service and were super awesome!
Always a pleasant experience! Great personell, great service. I’ve bought a LOT of bikes there and had a LOT of things repaired over many years. Highest recommendation!
Steve was very knowledgeable, helpful, and friendly. This is the perfect place to go if this is your first time, or you’re experienced. Steve helped me pick the proper bike frame, seat height, handles, clips, and shoes. He even did several extra adjustments at my request after my order came in. He gave me several useful tips, and helped me know how to pick out clips and shoes too! Pricing is good, & they even took the time to find my phone number after all was said and done because I left som sunglasses at the store unknowingly. They called me up, and I was able to get them back. (They had my number because I pre-ordered a bike) these guys treat you more than fair. I highly suggest them.
I really loved how thorough your shop is. My bike rides like a new bike, I love it. The employees were honest and helpful. Love that too! Thanks
I had been searching for a specific bicycle and found it online at Mad Dog Cycles. The catch was that I live in Michigan and they are in Utah!! We were planning a trip west and I was able to work with Mad Dog Cycles to have them build the bike and we picked it up during our trip. The entire transaction up until pickup was done online and via text. They were both helpful and responsive. The bike was all ready to go when we arrived at the store. (Shipping was an option; but I would have had to find someone to assemble it.) Folks in Utah are lucky to have Mad Dog Cycles as a local business.
Go here first!! Mad Dog is the only place I will now go. I tried my normal place in Provo to change a tire on my e-bike and they said they couldn’t. I went to Mad Dog and had it done in 10 minutes. GREAT PLACE AND FRIENDLY STAFF….
Everything was great except the site said free shipping and it was not. Since it was the sites error, they shouldve done the right thing and honored it. They did not. They texted to say it would be an additional $100.00 for the shipping.The bike arrived with minimal damage.
They allowed me to pick out a good bike with all the things I wanted on it!
Mad Dog has a chat/text function on their website and it worked seamlessly! I tried phone calls without success, but this method was the ticket. They tracked down a unicorn item for me to complete a matching kit and shipped it next day. I had a very positive experience and wished I lived close by so I could frequent the shop. As it is, I’ll continue to shop online. Thanks, Mad Dog!
My wife and I are both beginners - everyone here at Mad Dog was super helpful, knowledgeable, and professional.Cash was able to help us find a couple of really perfect bikes for us and went out of his way to make sure we had the best bikes for our budget. He was also super kind and courteous when I had trouble getting back on a bike for the first time in a decade, and gave me some great tips.Its fantastic to have such a quality bike shop in our backyard. Well definitely be back.
I was able to find and receive the bike that I really like, which you cannot find anywhere right now. They were very fast. Everything from start to finish was awesome and excellent. Thank you for everything I am very happy and looking forward to enjoying my new bike.
Price on chain was cheaper than on amazon. Went straight down and bought it. Its nice knowing that I can stop off and get what I need.
They were willing to attempt a repair request that was very unusual and complex. They completed the repairs and were great to work with!
I enjoyed Mad Dog Cycles greatly! I just went there to get some represent grip tape for one of my road bikes. It was great and the employees were very helpful! 😁
I have been going to Mad Dog for years. The owner, Randy, is a great person who loves what he does. He has created a great local bike shop. I’m thankful to have a shop like his so close.
Super friendly, extremely knowledgeable, and easy to talk to. Mason is an all-star mechanic. I highly recommend Mad Dog Cycles.
Mad Dog Cycles was wonderful! I live in Florida and bikes here have been sold out. I found Mad Dog online and ordered what I wanted from them. Evan and Steve were extremely helpful, professional, and prompt. They were thorough, reassuring and communicated throughout the entire process. I received my beautiful Townie quickly and in tip top shape! Thanks so much guys!!
Steve was a great help when I bought my Trek Powerfly, he was knowledgeable and asked questions on my riding ability to make sure I had the right bike.I wanted the tires upgraded and they hurried to do that just before closing time. I was lucky to come across them as they had the bike I have been searching for. I will be back.
My son loves his new bike from there and I would recommend anyone else to go there
My only complaint holding them back from 5 stars is I had them instal a bash guard and it came with an extra bash guard. And I never got that second one back. There customer service is incredible! Other than the bash guard they are definitely the best bike shop around!
I will certainly be ordering from them again. Found them looking for a bike for my daughter in a time where no bikes are available anywhere. I texted them a message about the status of my bike order and they responded and were very helpful, informative, and nice. Bike arrived great.
Steve and Jens were awesome in helping us decide on and purchase two bikes last night. No pressure. Just helpful, friendly and informative. Very happy with the prices too. Such a great local bike shop.
They were awesome. Especially Steve. Super responsive even though they were fairly busy with customers. Most bikes were back-ordered because of the Pandemic, but they worked with me for a long time to find the right one and I walked out that day with a bike I use multiple times a day now. The bikes were very reasonably priced. Not sure about accessories. They seemed a little expensive, buy I don’t know what normal is for bike accessories.
Some sweet bikes here. I caught 4 feet of air on one when I took it for. Spin and jumped it off a curb out back. I get all my bikes here and the repair the damage I do to them. They fix all my flats. Also picked up an ebike here. Love that thing. Made pedaling a breeze. Huge selection and even a better staff. They are super friendly and very helpful
Friendly team and knowledgeable. Loved being able to text with them to ask questions and discuss the services my bike needed. Super convenient.
I found this shop online and was so happy that I did! They had the exact bike I wanted and got it right away. They helped with everything I needed, including trying to get it into the back of my car. Loved my experience!
I came to mad dogs with a bike already in mind, but they were great at helping me other things like a helmet and kickstand. Thanks so much!! Been looking for this bike for over a year and no one has had it. Can’t wait to get out and ride!
Me and my husband recently bought two Trek Marlon 4’s at mad dogs cycles and we couldn’t have had a better bike shopping experience. We chose the right store. And they’re our local bike shop so it’s a plus. They gave us a lot of information on maintaining our new bikes. They explained to us the care plans they offer. I liked the option they offer of $5 where you go in for basic bike care class. They even showed us some nice family friendly local trails and some from easy to hard level on a website they recommended us. I believe they even answered questions I was only thinking in my mind. Very professional staff. Go buy a bike ! Strong quality.
I am super impressed with everyone that helped me throughout my process. I needed to elevate my generic bike into a full distance tri ready bike and I was helped every step of the way. I got the necessary items to mechanically improve my bike and was then fit to it so it worked for me the best way possible. Everyone was super helpful, kind and there to help me, which means a lot to me. I’ll definitely be going back for future needs.
Borrowed an expensive road bike from a friend for my wife to use in a triathlon very last minute but it had some dry rot from being neglected for a couple years and a couple other things. These guys took the time and went the extra mile to help ignorant me get this bike back to racing shape instead of treating the transaction like a drive thru. That kind of service will bring me back.
Mad Dog always takes good care of me. I play wheelchair basketball and go through a lot of broken spokes and flat tires. I appreciate the way they treat me and take care if my needs in a timely manner. Thanks for keeping me on the court!
I had a great experience working with Mad Dog Cycles!!! They were very responsive had great customer service! I bought a Trek Marlin 5 for my wife and she absolutely loves it! Even with all this crazy covid 19 supply issues and delays they were so great to work with and very on time! Thanks again
The only place my son could find a good bike in stock. I live an hour away and their mobile payment was amazing. Great customer service and knowledgeable staff.
Justin was courteous and professional. He helped us work through selecting our bike and arranging long distance delivery. Top notch service!
Mad Dog has been my LBS for several years now. I’ve known many sales people, mechanics, and office workers there over these years. They are all fine people. Randy Gibb has built a fine organization here. I’ve even done some extra curricular work with them like group rides, teams and such. No bike shop is perfect, but Mad Dog Cycles does pretty well. They sell good quality stuff and do a good job on repairs. They are also a full service LBS doing fittings and community events. So I suggest you give them a try.
Freaking love this place! Everyone is super helpful and kind. I walked in feeling insecure, new to cycling, and walked out feeling excited and confident about cycling. They’re awesome and went above and beyond in my bike repair, too.
Knowledge staff that is always ready to help. Great customer service and top notch products.
I bought a marlin bike from those guys because the Trek store from American Fork said they are the only one that has the size I want. So I went and bought one. They have several bikes in that model and size in stock. When i tested riding it, the front gear kept dropping while the rear gear is at the highest. I went back and asked them to adjust it. They came back and said thats how it works. Then I called Trek and Trek said to go back readjust or replace it. After an intense argument with mid-age white guy, probably store manager, they agreed to replace it. In the afternoon, when I came back to pick it up, I realized they gave me a bike with a new frame (new serial number) but the gears and wheels were from the old bike. Well, I thought as long as it is not dropping gears, I am Ok with it. The story didnt end with here. Two days later, I was biking with kids on a paved trail in provo canyon. Windy, I only squeezed the front break, the front wheel was bent. I took the bike back to the store in the morning, I was told warranty is not gonna cover it and I need a truing and asked me to pick it up in the afternoon. I was there at 4, nothing has been done to the bike. So I took the bike to both AL Sport and hangar bike in Provo. Both of them think the front wheel is bent and the insurance will cover it. Hangar bike ended up submitting the warranty claim for me because ALs sport asked me to wait till next day when a guy doing this comes to work. Hangar15 bike got it replaced under warranty. we bought three different Trek bikes from AL sport, hangar, and Mad Dog. Mad Dog is the worst. I will never go or suggest any of those I know of to go there ever again. If there is a negative rating like -10, those guys will get it. I will definitely recommend to go to AL sport or Hangar bike for purchase even when you have to wait; most of time, they are out of stock. Image a store has many bikes in stock that other bikes dont have. how horrible this store is, because people are not buying from those guys. Dont trust those 5 start google reviews here.
Hello !!I just received my Electra 7 cruiser, received it UPS.I cant thank Mad Dog Cycles enough.I was a little concerned purchasing a bike online. But now I can relay on how professional, honest, patient this company is. Everything they said from the very beginning they did as they said. I ordered the bike online, once I had all my questions answered by Noel over the phone.I spoke with Randy that reassured me that the bike was in process to be shipped. I spoke with Brandon that let me know the bike was waiting for a tracking #. Marley sent me the tracking number once it was issued. I was told it would be shipped out 8 to 12 days. And that was exactly what they did.I want to let anyone that is looking to purchase from Mad Dog Cycles. You can trust doing business with this company.💯% satisfied.Thank you, Mad Dog Cycles.Happy to have done business with you.Rhonda M. from Michigan.
Great service. Very informative. Got a much better bike (not $$) for my needs vs what I was expecting to buy due the excellent help. I also really liked the ability to purchase via Text message from. So easy!!!
These folks are amazing! I especially love how helpful they were to a truly atpyical customer (senior citizen female who hasnt been biking for, well, decades). I know that they will deliver excellent service in the future: They have a super-solid and well-deserved reputation as the best bike shop in the community.
From my first encounter with Mad Dog Cycles to driving away with my new bike I was given the very best attention and courtesy. I am probably older than the average customer yet never ever felt that they treat me any different. Their communication and outreach is exceptional! I had my “ Maiden Voyage’ on my Trek Verve 3 today and was smiling from ear to ear - despite a freezing cold head wind! Thank you Mad Dog Cycles - you are awesome!
Sold me a bike no problem and they were very honest
I brought in a scooter for repair and it was done so well and quickly. Thank you!
They had everything I needed in stock, including all the parts I needed for a bike rack. Good selection of parts, tools, etc in general. Nice, clean space.
The whole staff was knowledgeable friendly, and very helpful with everything I needed.I brought a couple of bikes in to be tuned up and also wanted to buy a new one and felt like I was their most important customer.I would highly recommend Mad Dog Cycle with out hesitation.
Had the bike we wanted in stock and shipped promptly. Other site said they had it in stock, but after we ordered and paid, they said it would arrive in two months. Mad Dog made me a Happy Dog!
SO helpful. Knowledgeable. Good to work with!
Great bike shop! These guys are upfront, knowledgeable and professional. The sales process was easy and fast. Their service department was fast and thorough. Evan and Randy are the best!
Ordered a bike online, they communicated with me via text and kept me in the loop. My husband went to pick it up and they had him show ID, I love that. Thank you for being awesome!!
I came in looking for a specific part for my bike and was in and out in about 5 to 7 minutes. The workers were very good about seeking me out to help me find the right product. It was a great experience.
Mad Dog is great! They have awesome mechanics better than any shop around. They also carry a wide range of bikes and products, I always find what I’m looking for. I have been going there for years and keep coming back because of the quality work they do. I even had a bike in for repair that I was fighting with my car insurance company on and Mason at mad dog held it for me for over a month while I worked things out. I have worked with Mason several time and he is always extremely helpful and friendly. I highly recommend using mad dog they are way better than any other bike shop in the area!
Couldn’t believe the quick response and service of this store! It was awesome!
Noel helped me she was awsome and had a great attitude 😉
Mad dog does a great job with all our bikes. Whenever I screw them up trying to fix them myself I almost always end up having to take them to mad dog where they can fix what I couldnt.
My brake line broke and I had a big ride coming up in 2 days. I texted Mad Dog and explained the situation. They had me bring my bike in ASAP and had it fixed within 4 hours. The repair was reasonably priced. These guys rock.
I purchased two new bikes, and had an older bike repaired. Dave D was great! He set up our new bikes and took the time to explain everything. My older bike is just like new, Dave tuned and adjusted everything! I will definitely be returning to Mad Dog!
The did a great job! Fast effective and friendly
Great service! Went in fairly late tonight, got helped right away! Good advise for sizing my 9 year old. The bike we picked was just built today so they wanted to make sure everything was tight and shifting good! In and out quickly! Will for sure be back! Thanks!
These guys are always great to work with and fixed my sons breaks and my husbands handlebars quick and professionally. Been here multiple times and they are always fantastic.
Knowledgeable and friendly staff! Glad I found them through Goldilocks!
We had a great & easy experience purchasing our two Trek Powerfly 4 bikes over the phone from Paul. We were then met by Steve when we picked up our bikes. He was friendly, professional & helpful when reviewing the features & answered any questions we had. Overall, we had a great experience with Mad Dog Cycles & highly recommend them.Steve & Carol from Colorado
Randy was very diligent getting me this very popular, backordered bicycle. He even got creative making a trade with another dealership to accommodate getting the bicycle before my girlfriend’s birthday. He was very thorough in orienting her to the bicycle and sizing it for her. Even though mad dog bicycles is about 45 minutes from home, we will definitely use them regularly!
Excellent customer service. This bike shop is working hard to stay up to date with whats practical in delivery times. With so many unreal lead times for a new bike these guys are only going to give you the best they can. In terms of selling what they have in stock they if you want a certain model it may be they dont have it but will not steer you in a totally different direction. Go to mad dog and get great polished customer service.
Very friendly customer service, fair prices
The employee that we worked with was awesome and it he helped us find a dream bike for my wife. We like this place
I’ve been bringing my bike to Mad Dog for years for a yearly tune-up since a got a discount for buying my bike from them. The tune-up has always been a good tune-up. I’m not unhappy with the work. I am unhappy with their prices. I had some extra work done, so I understand that it would cost more, but the tune-up itself was WAY more than I bargained for. I have been traveling from the southern end of the county all the way up to Mad Dog. Not any longer. I’ll find a local bike repair shop with more reasonable prices.
Noelle and Steve were amazing! They answered all of our questions and patiently helped me learn how to ride my new e bike! Highly recommend Mad Dog!
Mad Dog Cycles is the place to purchase Bicycles and all the gear. They are very professional and price conscious. They didnt push me into the expensive equipment. I got all the gear I think I need for a great price. They contacted me about some gear I forgot and are shipping it to me. I drove over 80 miles to get to their shop and it was worth every mile.
Got my bike here last year and have loved it, brought it in for service and the staff were very friendly and took good care of me.
Nice crew. Fair prices. Fixed my bike quick so I could get back out on the trails.
Everyone I interacted with was friendly and professional. David who did the bike fit was especially helpful and knowledgeable. He took the time to ensure I was comfortable on the bike. Left feeling confident with the adjustments that he made. I would definitely recommend this bike shop.
Very helpful and friendly! Steve, in particular, went the extra mile to assemble a bike on short notice to help us out. I’ll definitely return to Mad Dog Cycles!
Steve and the guys at Mad Dog have been nothing but helpful, knowledgeable, and incredibly accommodating. They helped me (a totally beginner) get completely set up on a new bike and spent WAY more time than I would have expected them to to help me out.
I love how often I was able to get get updates on our bikes and be informed on mew details. It’s was so professional and everyone was so helpful during this prowess.
Mad Dog is my go to shop. Every time I take a bike in they’re super communicative throughout the process. My latest experience was great. My bike had a pretty rough season and they helped me pinpoint the areas that needed maintenance and were proactive about taking care of it and applying discounts across the repairs. Some might see that as up-selling, but I was grateful for the tech who gave it a thorough evaluation instead of just doing the bare minimum.
I needed a new hitch on my van. I called them up and they were able to find one for me in about 5 minutes, special order it and it was here and on my van within a week. They took care of everything so quickly. I will call them for anything to do with accessories on my van and bikes from now on! Quick, professional, knowledgeable!
Steve and his team were so helpful, knowledgeable, friendly, and assitive with the purchase of a new bike. They really took the time with my son to help him understand how to ride better on a bike, as well as how to take care of his bike. They didn’t have the bike we wanted in stock, because of the shortages that are happening. But luckily they had one on pre-order, and let us purchase that one. So we were able to get the bike in under two weeks. We had a lot of special requests for the bike because of the purpose behind buying it. We had been to another bike store before this, and they weren’t very sure of what we were asking for, and didn’t seem to know a lot about bikes. So to work with Steve, who was so patient and helpful in making sure our needs were met, was a pleasant surprise. The bike was put together with great care and they loaded it for us when we picked it up. I’m thouroughly happy with this business and their customer care!
My neck and shoulders were always sore from riding my road bike. Steve solved the problem by figuring out how to bring the handlebars closer to me and higher so that it is much more comfortable and enjoyable to ride. Thanks Steve!
I always love bringing my bikes in here. They are so helpful and knowledgeable. I feel like I have the weirdest questions for them. And they always have the answers. They worked with tire suppliers to help me find the right kind of tire for my odd bucket bike. They did some labor for free. They just wanted me to be happy and get out there on my bike! So kind! Thanks guys!!!!!!!!!!!
Great shop and good people! Bought a Garmin Edge 530 and staff had real time experience. Support local shops!
This seems to be the place in Provo-Orem where value, knowledge of staff, and a wide range of bike products meet. This will be my go-to for future bike needs.
Mad Dog CyclesI bought a used Trek bike here about 4 years ago and I still love it. I bring it in regularly to get it tuned up along with another trek bike we own. The people at Mad Dog Cycles are so friendly and helpful. We like it better than other bike shops in our area because the people are so friendly.
We love mad dog, they do a great job!
Great experience getting my brand new bike. Staff was knowledgeable, helpful, and kind! Really appreciated working with them.