Justin is an exemplary employee. He checked on the availability and cost of a storm screen door and texted me as soon as he had the information. The text included the total cost, which pleased me very much. When I stopped in to order the door, he recognized me even though it was close to 2 weeks later. I could have ordered the door from Lowe’s but I prefer to support a local business. I recommend Windowrama in Orange and Justin, a very helpful salesperson.

Tried to schedule an appointment to get windows done. Emailed them several times and they failed to get back to me.

I recently worked with Justin Fitzpatrick on a warranty for a lock on my front door that I had purchased many years ago. He was very professional, easy to work with, and processed all of the paperwork within a short period of time. I was able to get a replacement lock within a few weeks. I cannot express enough appreciation for everything that WindowRama has done. Their customer service is outstanding. I would definitely recommend WindowRama to anyone who is looking to purchase windows, doors, locks, etc.

The crew here is excellent. They gave me a ton of info on the phone and then remembered me when I walked in. Explained every item about my project and provided me with a reasonable cost that was close to the big box stores but with the added benefit of expert knowledge.

I had nothing but great success. Got my windows on time and in excellent quality. Even when I was short on a couple things I called WindowRama and Don Perrier answered and told me he had what I needed in stock. Not only did he have them but he brought them right to my house!!! It was much appreciated seeing it’s a bit of a drive to orange. I great appreciate his help and excellent service. I would deal with him again anytime!!

This newly design store is by far the best window and door showroom I have ever seen. The staff is helpful and very knowledgeable.

If I could give this place “0”stars I would. Beware before you sign with these people. Look at the BBB ratings as well. Many complaints. Customer service is horrible. I custom ordered a window and they showed up with the wrong window. The replacement windows were not installed properly with no insulation. They are as drafty as my old ones. All that money basically down the drain and they take no blame or care to fix anything. The managers are a joke and so are the people they hire to do these jobs. I had shingles falling off my house by the time these people were done and I had to tell the workers multiple times that the replacement windows still had a crack where you could see to the outside . Am I paying you to do the job.???? Absolutely horrible

Ive bought skylights, parts and screen doors from WindowRama. They have always been great and tremendously helpful with advice or information, whether I have wanted to repair something, or buy something new. What you are paying for is service here, and great products that cant be found (well, maybe the manufacturer name can be found but the same product cant) at the Big Boxes. I plan to continue buying from them when I need the things they can provide.

Wonderful staff and service. Very friendly and knowledgeable. My family and I have got many doors and windows from them and we are always pleased.

Don is my go-to guy for windows, doors and door hardware. Their expansive new showroom helps me demonstrate the different window and door options to my clients. Windowrama also services existing windows that they didn’t install. All in all, their full-service shop does everything possible for a hassle-free project.

Zero stars earned here. It took 7 months start to finish installation of whole house windows. The process was agonizing, employees are disinterested and unprofessional. They are messy, sloppy, and could care less. One installer actually nailed window trim directly over an outlet in my house. Caulk was slapped on, windows arrived broken, several times multiple windows were incorrect size. This experience was a nightmare, I wish we had used a local contractor and ordered from Andersen directly.

Ive been working with Don at Windowrama for over 20 years, great service, and someone who really knows about the products they sell.

Great costumer service. Very friendly staff

Great customer service. Very reasonable quotes and great products .

I had purchased French doors with screens few years back. One of the screen doors hinges failed so the screen door was taken off and needed to be repaired. I took the entire screen door into the store with pictures of the casing of the door and 2 different men came out to assess...Service was set up and I waited for approximately 1 month. I was told that the repair people come in from Long Island and are set up with parts to repair the door... the gentleman from L.I. just left my home and did not know what parts were needed for the repair.. he said it was set up for an inspection. Well today was a wasted day off for me which I took PTO thinking my door would be fixed. I am very disappointed in the Windowrama sales men. I now have to wait several weeks for a return visit for the door to be fixed. Poor service!

I have been purchasing from Don at WindowRama for years. He is extremely knowledgeable and professional and works well with my clients when they need to see window and door products.

Was shopping around for options for a renovation my family and I were planning. Helped by Don, very knowledgeable and friendly!

Terrible customer service. Emails and phone calls are not returned. Window was installed but the exterior and interior trim is missing. Exterior view does not match the drawing. Cannot get a completion date.I would not recommend them.

Excellent customer service!!

Don and his staff are a huge help

Horrible customer service. Stay clear of this company. Check BBB ratings for this store and and see for yourself