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American Vision Windows - Orange County Window and Door Replacement Company
548 W Katella Ave, Orange, CA 92867, United States
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American Vision Windows - Orange County Window and Door Replacement Company
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Te
Review №1

SCAM!!! DO NOT USE THIS COMPANY!!!!! We’ve reported them and will be seeking legal action. We hired them months ago to do a shower remodel. This is the condition they left our house in. Broken glass, water seeping into our drywall, wrong materials, glass door lying on the floor….their repair men (if you can call them that…) created a mess they didn’t bother to clean up. They came by 4 separate times to “measure” our glass, ordered the wrong material, and kept us in the dark while we waited and waited. They tore our shower apart and left!!! We’re now having to find a REPUTABLE COMPANY to clean up their disaster. The managers are unresponsive and downright rude. We dealt with Dominick and Bill. This company took our money and they RAN, leaving us in the cold. DO. NOT. GIVE. THEM. BUSINESS. DO NOT USE THEM.Since being polite didn’t get their attention, let’s see if they even care to fix their mess now that they’ve been exposed…..

El
Review №2

Outstanding! Use this company! The best! Exceptional quality and beauty! Exceeded our expectations. Window installers were amazing- courteous, competent, clean. Skillful craftsmanship- no exterior or interior drywall repairs needed and patiently worked around living room valances. The professional and gracious work camaraderie made it a joy to welcome Sergio, Carlos, Chuy, Steve, Eric and Yolu into our home! Thank you! We will recommend your work, quality, excellent pricing and fabulous installation and installers to the world

R
Review №3

From the purchase and ordering phase to final installation, my experience was nothing short of outstanding. Henry, Octavio, Edgar and Jose were the installation crew and were absolutely great. They were clean and exhibited lots of attention to detail and did excellent work. I sure am glad I chose AVW to do business with. So happy,

Na
Review №4

We have ordered windows & a full wall size glass door. Craig came out and went over our options & set up the measure for our order.Then Albert called to verify day for measuring. The morning of measuring he called & asked if he could come early. He came measured. Checked to verify how far out before the install. Explained what would happen next.So far great, we will see at install.

Gl
Review №5

The crew did an excellent job! 37 windows replaced. Completed in under 2 days. Sergio, Carlos, Chuy, Steve, Eric, and Yolu were each extremely efficient, competent, and considerate! Communicated along the way. Left the house clean. Cant recommend more highly!

Sh
Review №6

We chose American Vision for our window replacement project. Jonathan was the sales rep, and he explained everything very carefully and educated us regarding window choices. Albert was the rep who came out to do the measuring, and we were impressed with how careful he was. Both were on time and very professional.

ar
Review №7

Great company to work with. Explained available options. Prices were right. Salesman and window technician were always on time. Office follow ups were helpful. Albert was the person who who came out for the window measurements. Same professionalism as salesman. Waiting for installation. Everything up to this point has been very smooth.

Ni
Review №8

Thanks goes to AJ and Gilbert for responding to my issue. They corrected the problem with the new window in minutes. They were professional in every way.

Ir
Review №9

I would like to thank Jim, Andrew, Ralph and David for the great job they did on installing my sliding glass doors.

Ju
Review №10

American Vision in Orange is just awesome! Craig was great to work with and installers Jim, Corey, Rigo and Enrique were professional and provided excellent service. I have a ranch style house with original windows from 1964. Craig created a great design with crank windows on the side to replace a large window in the living room. The install was great and painless. the project came our amazing. I would highly recommend these guys if you are looking for quality Anlin windows with all-around great service.

Da
Review №11

Albert was GREAT during the window measurement process!!!! Very helpful and courteous.

Pa
Review №12

Ken and Jesus were very polite and were very professional during the two days they were installing the shower unit. We are very pleased with the quality of the work.Thank youPaul & Debra Hart

Ch
Review №13

Young man who came to my house snd repaired my windshield was extremely courtesies. On time and did a great job. Highly recommend.

An
Review №14

Albert was the Measure Tech who came to my house today and was very professional. He was very efficient and did not waste any time. He also found some errors in the first estimate which I’m glad he caught and fixed this time. He explained everything in detail and made me feel at ease.

Jo
Review №15

Octavio and Edgar did a fantastic job installing our 4 replacement windows and our replacement sliding glass door! Their professionalism really shows in the quality of their finished work. The exterior framing is clean and beautiful to see. Makes the windows very visually appealing. The windows make every room inside the house appear to be bigger with all of the light they bring in. Octavio and Edgar did an excellent job installing everything, we are extremely pleased with the pride they showed in their workmanship and attention to all details. They completely cleaned every area they worked in. They worked very hard, were completely professional, and did an amazing job! We could not be happier with their work.

Sh
Review №16

I invited Nick Foreland for the window replacement estimate. Came to my house did his presentation & measurement & finally gave me a quote. I felt the quote was bit high so i toldhim i will get few other quotes & compare the orices. H epromised me to email me the quote in next 1-2 hours.Never sent it.I wouldnot care to do business with a person or a company who does not value me as a customer. DONT WASTE YOIUR TIME WITH THIS PERSON OR COMPANY

C.
Review №17

Had American Vision Windows of Orange County come out for a service call on our front windows. We had all of our windows replaced years ago by them. Unlike so many companies that are either out of business or unresponsive to past customers, they are still attentive to any new problems. They are always friendly and courteous while caring for our needs. Their serviceman Ralph Guzman was no different this time. He was a pleasure to work with and very knowledgeable. This is a great company and were glad to have done business with them!

Be
Review №18

Just had my measuring appointment this morning with Albert. Everything went great!! Between Albert and David the sales rep, so far so good!!! Thank you!!

Tr
Review №19

Albert was a pleasure to work with when he came out for our final measure. I appreciate his patience in answering all my questions and allowing me plenty of time to check and recheck options I needed to decide on. He called ahead and was right on time. This is the third time we are using American Vision Windows because we have been very happy with the results.

Ja
Review №20

Our windows will be installed in a few weeks. So far, we have received excellent service by both Peter and Albert in the process of learning everything about the new retrofit windows. The information presented to us was thorough and all our questions have been answered. Our window openings have been measured twice, by both Peter and Albert, to make sure the order is placed correctly. We are looking forward to a successful installation and will post another review at that time.6/25/21We love our new Anlin Sun Matrix windows and patio door! They were installed last week by the crew at American Vision Windows! The installation could have taken place sooner, but we had to ask them for a later date due to our vacation. They were not inconvenienced at all by our request. My husband was home during the installation with seven installers, including Octavio, Corey, Bob, Jose, Romero, and Vince. They arrived by 8:30 a.m. and were finished before 2:00 p.m. Afterwards, they waited outside for a while and we thought they were regrouping before taking off for the day. Instead, the Supervisor arrived! He walked around with my husband to inspect every component of each window and the patio door. The Supervisor asked the installers to make a few minor adjustments here and there. Needless to say, we were very impressed with this level of service. We highly recommend American Vision Windows!

Bo
Review №21

Excellent outcome with extra special service from Jessie, Jason, and Andrew. AVW did 8 of my windows, including a garden window. This is a company that stands behind its work, and has been a pleasure to work with their people. I researched a number of replacement window companies, and decided upon AVW and I am so glad I used them. Workmanship is top notch!

Pa
Review №22

Albert was very proffesional and on time excellent confirming my order and answering all my questions.

Ch
Review №23

DO NOT USE THIS COMPANY!!!! Unprofessional doesnt even begin to describe them. We ordered windows in October for December installation. Install got pushed back to January and finally February. Now the installers are on site and 1 of the 4 windows is missing. It was backordered. No one called us to let us know what was going on, the installers were unable to get a hold of anyone. What a JOKE of a company.

Ch
Review №24

Albert, was professional and informative. Highly recommend

St
Review №25

Hello it was my first time doing windows upgrade I had seen the advertisement of Vision Windows and I can honestly tell you that they stand by their product they are very professional very thorough and the guys that they sent out to do the job Juan Eby Jesus Martine those guys did a really good job my wife and I are very appreciative and thankful of the professional job that you guys had did and we will highly recommend you two others thanks again American Vision Windows

Ma
Review №26

Albert was on time, quick and answered all my questions.

Ja
Review №27

I chose American Window because a former co-worker used them years ago and said they were fast, efficient and got the work done right the first time. He was absolutely right. The installation crew (Corey, Bob, Danny, and Steve) showed up on time and didnt waste a moment. Instantly, they split up into teams and went right to work. I had a lot of windows to replace, 16 in a two-story house, and they were able to get it done before 2:30 PM. The windows look great, keep the house warmer and quieter and our neighbors are very complimentary.

cy
Review №28

Always professional and took care of the issue in my bathroom. This is the second time this representative has been to my home. He knows his business and gets the job done. I highly recommend American Vision on Katella.

Sa
Review №29

I would really like to know if all of your installers are vaccinated.

Mr
Review №30

We are excited to finally get our windows replaced. Today we had our 2nd appointment to have our windows measured. Albert was on time and arrived covid safe. He measured our windows and went over everything again. He was courteous and very knowledgeable in the products. Would highly recommend American Vision Windows for your home.

Br
Review №31

We have needed windows for about 15 years. Called several companies for quotes. Jesse came out for a quote and did a great job demonstrating windows and explaining the process. Juan came out to complete the final measurements. Both were very professional and helpful. American vision was not the lowest bid but the quality of windows and professional employees swayed us to go with them. You will definitely get your moneys worth.

Ke
Review №32

Albert was a wonderful and professional employee. Recommend him.

MA
Review №33

We decided to go with American Vision Windows because they had multiple options that suited our needs. Albert and Jesse were very professional, they took their time to explain everything and were on time for the appointment. The lead time is about 10 to 12 weeks out but Im very excited to see how the windows will turn out. Im sure they will be gorgeous.

Ji
Review №34

Albert was super courteous and professional. He is in charge of crew and final measurements. Helped me understand the process. He along with Armen in sales (Simi Valley) were very informative and patient in explaining all the variables.

Is
Review №35

I retained American Vision last year to install a Kohler walk-in bath in my elderly parents home which required taking down an exterior wall and reinstalling a bay window. We also had them replace an existing glass sliding door. American Visions window/door crew was outstanding. Unfortunately, the subcontractor used to install the Kohler tub was not. One year later, I was very happy to learn that American Vision is now using their own crews to install these baths. I called them because the tub was not draining and the stop was not staying opened. I was so impressed with Ken, the technician who solved the entire problem by figuring out the exact height required for the drain stop to allow it to drain perfectly. My poor mother had waited one year to take a bath and was only using the shower head as the tub would not drain. Ken was meticulous and took immense pride in solving our issue. It was a joy to call American Vision and have them respond as quickly as they did. Now that they are doing all of the work for Kohler bath installations, I would highly recommend them. Their window/door work is impeccable. Thank you, Ken!

Er
Review №36

I had a good experience with this company, Nick the sales rep was very informative and very nice, he explained everything and gave us a good quote. It did take a little longer to get my Windows installed due to Covid but thats not their fault. The installers that came were Henry and his helper Eddie, they were both friendly and installed my windows pretty fast for just being two of them. I love my new Windows they did a great job!

Sh
Review №37

Albert measured out casita windows today he was very professional polite

Ca
Review №38

I was recommended to American Vision Windows through another contractor that was working on my house. He said he had a great experience with the company, and I figured if it was good enough for a contractor I should definitely check it out.I was able to chat with someone through the website immediately. They took my info and called me back the next day. Peter reached out to me and set up a time to visit my house and walk me through everything.The visit was great and really was helpful in understanding the difference in Windows and features. My kids loved the demo with the heat lamp, it was fun.Albert followed up with the fine measuring and was very helpful in explaining next steps and getting everything lined up.I’ll update my review after install but for now I couldn’t be happier with how the process has gone. Very simple and straightforward. Thank you Peter and Albert for starting me off right!

Gi
Review №39

My husband and I had previously used American Vision Windows to install two front windows and an upstairs bedroom window last year. We were so happy with the experience we decided to get the rest of the windows in the house done as well as the three sliding glass doors. Since we were going to have all the openings in the house covered, we also decided it would be the time to replace the huge old entry door and sidelights we had with a nice new double door with windows.We called up Peter, who had sold us the last set of windows, and he came out a few times to walk us through all of our options for the sliders and to make sure the new windows would be the same as the ones we previously had AVW install. Same as before, Peter was awesome and extremely helpful in working with our budget.When it came time for measuring, the AVW representative that came to the house was super helpful and even made a special note to our kitchen window as the existing window was going to pose a challenge to retrofit. We were a little nervous when this was pointed out to us, but he told us that they can handle just about anything and they would make the finished product look right.Fast forwarding a few months, we got the call for the install and were super happy. Jason had called us to schedule and then followed up with us two days prior to make sure everything was good to go and if we had any questions.When install day came, we were told the crew would be at our house between 8:30 am and 9:30 am. 8:00 am on the dot we have the two crews, one for the windows and one for the door, show up and they were ready to go! They introduced themselves and walked my husband through the order while the rest of the team started setting up.No joke, the windows and sliders were demoed in about an hour! They worked super fast and clean, which was nice since it was going to be enough of a challenge putting back the furniture and window treatments later. Everyone on the window install team was super nice: Jesse, Miguel, Juan, and Steve were very friendly and did a great job. It was interesting how fast the windows went in and then how much time and care was taken to insulate the gaps, install the molding, and get the windows in show room condition. The windows and sliders were amazing! We couldnt believe this was our house! The window crew was done about 2:30 pm, which was hard to believe that they were able to knock everything out in that amount of time. The final walkthrough was such a treat, with the challenging kitchen window turning out perfect with a great stucco patch to fix the unsightly gap in the old window. Total pros!!The door crew also did an amazing job and wow, that door really made a difference. Henry and Carlos were great, making the needed adjustments to the opening to get the door in there just right. Being a double door, we were very sensitive to how the door lined up and how the hardware worked. When we tried out the door with Henry, everything was nice and snug with the hardware working absolutely perfect. No more misaligned deadbolt where we had to wiggle the door to get it to set. No more old heavy wood door! This was amazing. Henry was even nice enough to stay behind and quickly re-key the hardware to our existing keys so we could save a trip back to Home Depot to make new keys. Henry even installed our smart deadbolt and made it look easy. Everything is working flawlessly!This was another great experience with American Vision Windows. We couldnt be happier with everyone we encountered along the way. The windows, sliders, and entry door have done an amazing job in transforming the look of our house! We are looking forward to actually being able to open our windows to enjoy the breeze, having sliders that actually slide (imagine that!), and an entry door that is a welcoming focal point to our house. I cant thank the team enough!! GREAT JOB!!- GinGi and Casey Lynch

Ga
Review №40

We had all of our windows and sliders replaced on Tuesday, 1/5/21 and we are absolutely satisfied. Our Sales Rep was Craig. He was very thorough and professional. He answered questions before we even asked them. He brought large samples and a heat lamp to demonstrate how the windows would function in direct sunlight. Albert came to do the measuring. He explained how the windows would be installed and the timelines for manufacturing and installation. Jim, Milton and their crew did our installation. They showed up right on time, wore their masks the entire time and were very courteous. They worked efficiently and treated our house with respect. They were done in under 6 hours. Bottom line, AVW has beautiful, quality windows and doors at a great price with wonderful, professional employees and excellent customer service.

Ka
Review №41

This morning Juan came out to measure our door to put in a French door. He was right on time and was very personable. He showed us what the retrofit frame would look like and was very knowledgeable. He confirmed what we were ordering and fixed the location of the pet door. Juan did a great job!

Je
Review №42

Go anywhere else. I’m extremely disappointed with my experience with American Vision Windows. I came to them because of all the great reviews, but my experience with them since signing the sales contract has been anything but great. They came to our Home in July and did a great presentation. We were wow’d by their windows and their responsiveness. We signed the contract and we’re told our window installation would occur within 8-10 weeks. Based on the sales pitch we expected our window install to occur around by the end of September. Here we are entering into November and no installation date in sight. For the last 6 weeks their customer service has been deplorable. My husband and I have made over 20 attempts to reach out to our project manager and the installation department. We’ve left voice messages and have sent texts. Other than one text early on saying “I’ll look into it,” there has been complete radio silence. After so much frustration, I called the office. I explained my concerns and that based on their lack of help we wanted to cancel our contract and give our money to a more responsive company. I was assured the matter would be looked in to and they they would reach out ASAP. That was 3 weeks ago and not a peep from them. This is so disappointing from a company that had such great reviews. Now we are out money, no windows, and have zero confidence in this company.

Ka
Review №43

After 3 long months we finally had our windows and doors installed both my husband and myself were amazed on how fast and easy our installers made it look. Daniel and Miguel arrived on time, protected our floors And perfected our home can’t wait to finish the rest of our house .Thank you American Vision Windows (will post pictures later on )

Am
Review №44

I did my virtual estimate last week with Dave for four of my windows and he was very knowledgeable and professional. Today the final window measurements were completed with Albert and he was helpful and professional as well. Great experience thus far and I highly recommend.

Ad
Review №45

Albert was on time, professional, friendly and very informative. Job still pending.

Lo
Review №46

Pleasant professional did good job Octavio, Miguel, Jim, and RaulThanks for a great experience

to
Review №47

Albert was 20 minutes early.He was quick and efficient.Great rapport.5 stars.

Li
Review №48

Albert came out to measure and he was fantastic. He was on time, polite and friendly . He practiced COVID protocol. So far my experience with American Vision Windows has been a positive one.,

St
Review №49

Jesse worked great with us on our windows and french doors. He answered all our questions and called/texted me promptly each time I needed to make adjustments to the quote/contract. He was very patient and helpful.Albert came out for the technical measurements and was very experienced. He completely explained all of our options based on the windows/french doors we ordered. He helped us get very accurate sizing measurements for our new windows/doors. Thanks Albert!

Ja
Review №50

Ken S & Jesse T ---Did excellent job on the installation on Kohler walk-in bath. Both are well manner and helpful as well patient in explaining the questions which we asked.

pa
Review №51

Was very impressed so far! Measurements have been taken, windows and slider ordered and now just waiting for the install. Will update our review once the windows are installed. Was especially impressed with Albert from the Orange office, that came out to do final measure. He was on time, efficient, very helpful with answering all of our questions and was very polite. Looking forward to the installation!

Sm
Review №52

Albert was great today. He was on time, did a professional job, and gave me confidence that my installation would go perfectly.

Cl
Review №53

Do not sign a contract for new windows without 1st researching this company. I almost made a BIG mistake and signed with one of their competitors. I changed my mind after Craig came out to give me a free estimate. He spent as much time as needed to make sure I fully understood all windows are NOT the same and worked very hard to make the deal work. American Vision Windows has the highest quality windows, the best installers, and the best warranty. Look no further!They are the superior providers of your window needs. Their sales representative was very informative and not pushy. Within a few days of making my decision Albert came out to remeasure my windows. He too was very professional and very informative. He measured every window from the inside and out and clearly explained what to expect on installation day. Very impressed. Excellent customer service.

Ma
Review №54

Albert Great service. Double checked everything. Nice guy knows what he is doing

Ju
Review №55

John, Higo, Andrew, and Chuy were amazing. Were extremely happy with the work they did replacing the windows in our home. They showed up early and had the entire installation complete and wrapped up in half a day. Once they left, the only evidence that a work crew was here were the brand new windows.Were very happy with the windows themselves and their quality, but the crew were particularly amazing - treat these guys well, AVW!

De
Review №56

Just want to say how very impressed we are with the service from Craig and Albert. Highly recommend !!

Ry
Review №57

Albert came out today to measure the windows and make sure that all of the details (type of window lock, grid style, etc.) were correct. Albert was thorough, professional, helpful and showed up on time. I definitely had a good experience. We added one window to our order during his visit and he was able to get me an updated work order and total for the services on the spot. Im really enjoying this company.

Ge
Review №58

Albert was the person who measured for my windows. He was very meticulous in his measurements. He also took time to explain to me all forms that I signed, explained the time it takes to make the windows and was very courteous. I would recommend this company to my friends.

el
Review №59

Albert came by today to measure for our new windows. He did a fine job and double checked everything for an accurate measure. Looking forward to the install.

Sh
Review №60

Albert and Josh are both amazing. Very polite and thorough in explanations of products and install procedures. I would highly recommend them and American Vision Windows.

Da
Review №61

American Vision window installers where great, very skilled, clean & efficient. We had 5 windows two french doors, and a sliding door installed. It has change the whole appearance of our house. thank you to installers Sergio, Gio, Henry, Alex, Jesus, Enrique

Jo
Review №62

Albert answered my questions, on the day of measuring & was on time. Very pleasant!!!

Ra
Review №63

Found them on Facebook. Company did a great job. Jesse and Juan were very professional and on time. Explained everything I had questions about. Great job guys

ce
Review №64

Jack the salesman and Juan the technician measuring guy were very nice. We are hoping that the construction of the windows and the installation are just as smooth as the purchasing process. Thank you Jack and Juan.

Ga
Review №65

Jack, the project manager, came for a consult for new windows. My house was built in 1926. All the windows have been installed improperly and really I was terrified of getting quotes for new windows. Not only did Jack show me the different vendors and windows, broke down costs and also mindful of my financial situation, but I was able to select the badly needed replacements right now. Even though I cant do all my windows now, Im doing three which I can afford thru installments. Genuine good guy thats going to give it to you truthfully. Everyone I have spoken to or met with at AVW have been great. I pray it continues through the install. Will keep you informed!

Mo
Review №66

American Vision replaced a garden window in our hallway bathroom. The pre-install process was efficient and the window delivered earlier than I was expecting. Price was about what I expected. Mak and Pascual came out to do the installation on 8/21/19. They were friendly, fast and respectful. They cleaned up after themselves, too. I appreciated that. Ill use American Vision again when I replace the last of the old windows in my house.

Ev
Review №67

I had all more sliding doors and windows re-done with my home remodel. The windows and doors are high quality. We opened up my sliding door areas and I also installed the Win-Door accordion folding doors. It made my home look amazing. They guys were all great and high quality to work with. I highly recommend them!

Zh
Review №68

Albert was doing the measurements for our new windows. He was on time for his appointment and very professional.

Ge
Review №69

Albert was fantastic. Came to the house and confirmed all the details of my order. Very professional and I highly recommend!

Ab
Review №70

Peter did a great job walking me through the sales process, and Albert was very professional with my window measurements! Thanks guys!

ve
Review №71

Albert was great on time very friendly professional and very knowledgeable when it comes to windows and doors thank you

Ch
Review №72

Alberto did a wonderful job measuring my windows and explains ever ything to a tee.

He
Review №73

We had our bathtub converted to a Beautiful walking shower that we absolutely love. Our salesman was Craig and he was outstanding in all aspects of presenting the plan. We are Very absolutely impressed with both Craig and the installer. And because of the quality work American Vision Windows did, that we just met with Craig again and are having our current garden window replaced with a new Garden Window. We Will have Craig and American Vision Windows also replace all our windows at a time in the future. Totally Impressed and Happy! If you want Quality, have Craig and American Vision Windows do your job.

ja
Review №74

Hey Albert was on time on day of measure and very helpful answered all of my questions. Very friendly.

Sa
Review №75

American Vision Windows responded to my slider window problem. Jack the Sales Staff Member, was on time and provided options for restoring my windows. Albert the Exact Measurement Staff Member was prompt and took measurements and had samples of the vinyl window frame. Both staff members observed all safety protocols. Both staff members were friendly and very knowledgeable. I will recommend American Vision Windows. The windows are ordered and I will update my review after completed.

Na
Review №76

Alberto and David were very friendly and knowledgeable so far the experience has been great I will update this review when my windows are installed

Ma
Review №77

I had to post a review... Albert showed up 10 minutes early, very professional and friendly. He explained the job and what would be done in an easy to understand format. Very genuine, asked about my kids, etc making small talk. Spoke highly of the company, its people, top level management, and departments which made me feel more at ease after his intuition- picked up some concerns I had with moving forward and what the warranty covers. Mike Jackson (general manager) also got involved early on b/c of a minor issue with pricing and honored the original price and went out of his way to earn my business. How often do you see that??? Hopefully the install goes just as well as what Albert and Mike took care of. Highly recommend this company.

We
Review №78

Anlin windows are looking so good, nice and new. Henry and Enrique did such a real quick and clean job on taking off the old framing and installing the new windows. They were on the job on time and were ready to work on a Saturday morning. They laid down drop cloths so my floors and carpeting were not damaged and the cleanup was done with ease.I’m so happy with the workers quality workmanship and made the finish job look so good. Thank you so much for David’s caring and the measures done by Arturo were so accurate!I won’t hesitate to use this company again. Thank you for a job well done!

Ro
Review №79

I picked this company out of 6 estimates based on their reviews. I wasn’t very happy with the initial start up. After signing and making the down payment, I finally had to call the office myself to schedule the formal measurement. But then Albert came out to measure, explained the process and showed me samples of trim and things that were not shown to me during the sales process. He was helpful and knowledgeable and I felt better about my decision. Fingers crossed!

Sa
Review №80

Juan showed up this morning on time, polite and friendly. He measured all the windows, asking questions about the replacements we were ordering, confirming all the information and explaining things I was confused on. Very helpful! Thanks Juan!

Ch
Review №81

Choosing American Vision Windows is the best decision I have made in years. Everything about the experience has been amazing. The sales rep, Jack, explained the entire process in details; he brought samples and explained all the options and products available. The installers, Henry and Enrique, were professional and efficient. Their workmanship is beyond our expectation. They worked smoothly, fast and were extremely clean. The quality of the windows is amazing, as is the cost and lifetime warranty.

Ro
Review №82

ALBERT WAS GREAT, ON TIME AND CONFIRMED MY ORDER VERY GOOD VERY HAPPY WITH THE SERVICE OF THIS GENTLEMAN WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYONE THANKS AMERICAN VISION

Sh
Review №83

Albert was on time and very professional and patient caught a lot of things missed on the original contract thank you

wa
Review №84

Daniel and Primo were excellent. They were on time and got the job done quick and efficiently. Cleaned up their mess along the way and when they were finished! Thanks Guys.

Ma
Review №85

Albert and David gave us great service through the whole process thank you so much excited to get my new windows

Pa
Review №86

Albert was awesome. Very knowledgeable and informativeThank you

Ve
Review №87

I’ve used this company twice and am glad I’ve dealt with someone like Albert, he’s a great employee. I will definitely recommend him and this company anytime.

Sa
Review №88

Albert was a great help with decisions on how to best install our doors.

Ri
Review №89

5 stars!! Only issue we had was the waiting time from day of contract to installation day . Carlos Eric Jesse miguel refugio Raul primitivo were All on top of their game, they had their mask and cleaned after themselves will for sure consider American vision windows for future projects

Lo
Review №90

This review is for RFQ and Window measurement portions. Will update later with actual window installation job.We were assigned Josh for our window / sliding & french door RFQ. He was able to accommodate our time in the evening to meet with us. He was able to provide succinct answers to our questions. For the most part, nothing was confusing, and if it was, again, we were able to get our answer. After a few weeks we were able to select American Vision out of four other bids to work on our project. Once again, Josh was able to accommodate our busy schedule and meet us in the evening to complete the paperwork. He also came with booties and a mask.For the measurement portion, Albert came out about a week or so later to get final measurements. He also came with booties and a mask. He answered some questions relating to the outside trim and how it would work installing the frame on the outside. What would be covered up, etc. He finished up the measurement and filled me in on final details. Now were set for the window installation.The only bad thing I can say is that the lead-time for the actual windows is way out there since everyone seems to be installing new windows these days (what we heard from American and the other contractors). Well just have to be patient.***4/26/21 Update***: Just wanted to give a shout out to American Vision Windows for taking care of us. Windows were installed and look great. We did run into some issues with the roof and window type - but we were very satisfied with how Mike handled the situation. If we have any window projects in the future, wed definitely give AVW a look again.

Pa
Review №91

I was very pleased with the installation of my windows, sliders and doors from AVW. i want to thank the gentlemen who came out and installed all my products and for being very professional and respectful to my home, Henry,Jose,Gio,Carlos,Cesar came to my home and got right to work and did a job well done. after everything was a done they did a walk through with me on every item installed and explained how it all worked. i want to thank AVW and the 5 gentlemen who came out and did a great and professional job. this was the second time Ive used this company and once again i was not disapointed, i would definitely recommend AVW.

Ga
Review №92

This is our second experience with AVW and just like the first time David did a fantastic job of showing us our options and getting us set up for the install. Robert was awesome as well. When he came out to do the measurements, he not only was very thorough but made some great suggestions about a double hung window in the bathroom, that we hadnt even thought about. Great company, highly recommended.

Ma
Review №93

2nd time hiring Josh and AVW. Excellent work by Josh setting up contract and by Juan responding to complete final measurements. Past installation work and crew were outstanding and expect the same this time.

La
Review №94

We are second time customers to American Vision Windows, doing our previous home ten years ago, and had a great experience. This time was the same. Josh gave us a super deal as a repeat customer, and recommended some changes. Albert did the second measurement and was quick and courteous. He also recommended our kitchen window be tempered glass due to proximity to our front door and added that at no extra charge. Great customer service!

Je
Review №95

Albert was on time, extremely friendly, professional, and answered all our questions. We are so happy with our decision to use American Vision Windows!

Ma
Review №96

So far we have been extremely pleased with American Vision Windows in Orange. The salesman Jack was very helpful, knowledgeable and no pressure. Albert came and did the precise measurements and he was a pleasure! Our windows are being ordered and we can’t wait for the installation. We’re very excited! Thank you Albert and Jack for being exemplary employees!

Do
Review №97

I had french doors and a slider installed today by Jesse and Miguel. They did a great job. They worked hard all day long and were very detailed and neat. They also were two pleasant workers to have around. They answered all my questions very politely. It was a good experience.

Jo
Review №98

Everyone I interacted with during this process were fantastic. My new shower is beautiful. The shower installers were Leo and Jose. These guys showed up on time and continously worked until the job was completed to my complete satisfaction. They cleaned up after themselves and behaved in a professional manner at all times. Im a happy and satisfied customer.

Da
Review №99

It took time to arrive to the exact specifications we desired for the patterns of our windows. It was worth all the effort to make sure the shapes were just right, as they turned out even better than one could imagine. The installation crew that came out was extremely professional, friendly, efficient, and cleaned up afterward leaving as if theyd never been here. But before they left they had transformed our home with these gorgeous windows and doors! Thank you American Vision Windows.

Az
Review №100

Craig and his team did a great job! Our bathtub was converted to a beautiful walking shower. Excellent quality! And now we are waiting to have our windows done. Cant wait. Thank you Craig and American Vision Windows for the excellent job.

Information
63 Photos
100 Comments
4.8 Rating
  • Address:548 W Katella Ave, Orange, CA 92867, United States
  • Site:https://americanvisionwindows.com/locations/orange-county/?utm_source=GMB&utm_medium=Orange
  • Phone:+1 714-418-4966
Categories
  • Door supplier
  • Bathroom remodeler
  • Window installation service
  • Window supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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