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Mazda of Orange
1360 W Katella Ave, Orange, CA 92867, United States
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Mazda of Orange
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De
Review №1

Had a great experience purchasing my new car at Mazda of Orange! I drove to Orange from Los Angeles as they quoted me with the best deal and was transparent with me from the beginning. I have reached out to surrounding Mazda dealerships and I appreciated their transparency off the bat and therefore felt comfortable making the drive.ADRIAN & KEN were amazing and went above and beyond to work with me in purchasing my new car. They were fair, straight to the point and kind.STEVE was the best finance manager I have ever encountered. It was the most seamless signing process I’ve ever had whilst getting a new car (and I’ve been through 4 now) & also very friendly!DYLAN was super patient and took the time to walk me through all of the cool features on my car and made sure I understood how to utilize everything. He made sure I drove off with confidence on how to utilize all of the new features and tools.Overall, I have found my forever Mazda dealership and I am more than happy to make the 30 mile drive to them moving forward. Highly recommend!P.S. their slogan is “Nobody Beats Mazda of Orange” and I can attest that it is true.

Me
Review №2

After my car was totaled I went to Mazda of Orange and Adrian the sales guy really helped me out! Not only did he get me a great deal on my dream car, but he was super nice and easy going. He’s very professional and made me feel comfortable throughout the whole process. Him and Sarah, in finance, made sure I was taken care of and understood every step of the transaction. They even went the extra mile and stayed late to help me out. If your looking for a Mazda go see Adrian!

Er
Review №3

I hate going into a dealership and negotiating price. Luckily I had the pleasure of working with Jason Dale at Mazda of Orange. We negotiated everything via email and he delivered everything (and a little more) than what was agreed upon. All that was left to do was go in for a test drive and sign the financing docs. Once I arrived at the dealership, I was introduced to both Jason and Adrian Melendez. Adrian was great. He was friendly, helpful and courteous. He walked us through the initial steps and then handed us over to financing. We had to wait a little bit until finance was available, but Adrian checked on us often to see if we needed anything. We kept ourselves busy, however, playing on their ping pong table. Prior to driving away, Adrian walked us through the vehicle; explaining the bells and whistles (which was incredibly helpful). Finally, a manager approached us as we were leaving to ensure that we had a great experience and let us know to reach out if there was anything they could do for us in the future. We were in and out in about 2 hours. This is the 2nd car we purchase from Mazda of Orange. Their excellent service is the reason well be back.

Sc
Review №4

Sarah Wade, Finance Manager, is amazing. Shes fun, friendly, and real.Typically I wouldnt drive to Orange County from L.A., but one of my best friends referred me and I will definitely be returning to upgrade to a new Mazda3 in the next year or two! Totally recommend her at Mazda of Orange.

Ci
Review №5

Great service, professional, and good environment. Alex Yang helped me out and he had a great attitude, patient, and answered all the questions I had for several different models. Overall I would recommend coming here if you are in the market for a new car.

kr
Review №6

Brought my car in for an appraisal with Sarah Salon. I loved the transparency and insight she shared with me. I decided to keep my car but she did an amazing job. Also a plus that I wasn’t approached by 5 different salesman on my way in. Highly recommend to buy or sell your car here!

Am
Review №7

The service department is one of the best I have experienced. After buying a car from here in 2015, I had it serviced locally to me. However, did not have good experiences with two different local dealerships. Moe, Tom and Will know their stuff and have provided excellent customer service. Thanks for taking car of me!

Sa
Review №8

Adrian Melendez came through to get a Mazda3 Premium Plus Hatchback. Go to Mazda of Orange. Call in or ask for Adrian. Or just go in and ask for him. You wont regret it.

Ra
Review №9

Great experience, easy car buying experience. No car sales mind games, an easy and logical negotiation on pricing, super supportive staff. They walked us through the tech for over 30 minutes, and took a lot of care to ensure we were happy with our car. They followed up a bunch and when I was having trouble with the Android Auto, I immediately got calls from one of their staff members to give support AFTER I already bought the car.

Mo
Review №10

I came here to buy a car last week, and the team at Mazda of Orange were nothing but kind, courteous and super helpful. I was looking at the Mazda3 Hatchback which has been out in most locations for quite some time, but Gabino was so helpful in letting me know what was going on with inventory/chip shortage. In the end, I purchased the Mazda3 Hatchback Preferred and the process was incredibly smooth. Definitely recommend!

Ra
Review №11

Before finding Mazda of Orange, I was struggling quite hard to find an honest, trustworthy dealer for a car purchase. At Mazda of Orange, it was a pleasure working with Adrian and VJ. They were very kind, helpful, and open to any question or concern I had. Even after the purchase, they kept in touch with me to make sure the car was treating me well. I wish I had went to this dealership first. It would have saved me so much time that I had wasted on other dealers who either lied to me or added extra unnecessary fees to mark-up the price. It was definitely a pleasant experience hands down. 10/10!!

S
Review №12

Went in knowing what i wanted. James and ken worked with me to make it happen. Cant say enough good things about these guys. Stayed late to get me in my car and will absolutely recommend coming here if you are ready to buy a mazda. Talk to james or ken both solid guys not pushy, very patient and they genuinely want to help you. Mazda of orange is the place to go. If i could rate them 10 stars i would.

Xi
Review №13

Great service! Huge thanks to James Jackson, Ken French, and V Jay. It was a pleasure meeting you. 100% satisfy the purchase.

Or
Review №14

Even before I set foot on the lot I felt valued as a customer. My experience was smooth and enjoyable from start to finish. I am proud to recommend Mazda of Orange to anyone looking for a car.

Ir
Review №15

Mazda of Orange is a great dealership! They are all professional and friendly. The process was much easier than I thought. I love my new CX-5! I worked with Alex, Sarah, Ken & VJ who are all excellent. If you have a pre-owned car you’re interested in selling or trading, be sure to ask for Sarah. She’ll get you the best price for it.

Ke
Review №16

I had a very pleasant time at Mazda of Orange. Fernando was great to work with and made the car buying experience a very easy process.

Br
Review №17

I had an awesome experience purchasing my car with Orange Mazda dealer. I totally recommend it to you guys. The sales person were great they tried their best to help me purchase my car with them.I was about to forget to give the credit to Fernando he is and excelente sales representative. Fernando helped me get my Mazda and explained it me with details why my CX-5 it’s a good car for me. The day the call me to pick up my car he also taught me and show me how to use every single button from inside the car.

Mu
Review №18

We went to lease a Mazda and we’re hopeful to leave with one. However we were highly disappointed with our experience here. I told them my Fico credit score estimate and they told me I would be able to get into the tier that I wanted with a reasonable payment. When they actually ran the credit my score was surprisingly even higher, however they then stated that I didn’t meet the requirements of the tier and wanted to charge me 30$ more than what we had talked about. The salesman was very nice and accommodating (i think ivor was his name and I would recommend him) but the desk manager was not at all being fair. This was a very bad experience since we were lured into getting our credit checked and once we did we were asked to pay the price they wanted us to pray. I would not recommend doing business with these people.

Ma
Review №19

I highly recommend Mazda of Orange. Most everyone who works there were very helpful & friendly. There was a slight problem after we took delivery of our car. The general manager David Johnson & the sales manager Ken rectified it quickly. Their product specialist Vin is exceptionally knowledgeable & really took the time to go over everything in the car, with us. Don’t hesitate to buy your new Mazda from Mazda of Orange.

Ka
Review №20

Entire staff is amazing! Could not recommend a better group of people!. Adrian and V were so helpful and easy to work with. They made the process so easy and clearly explained everything! 10/10 Thank you Mazda of Orange!

Ka
Review №21

Went to get an oil change on 8/31/2020 Mo the service rep was helpful. Once I got the estimate and my car, a light on the dash board appeared. (It wasnt there beofe) I called him and lm that same day and every day after. Till today 9/3 I havent received a call or msg from him or supervisor. Smh what is this service called 😠👎👎

Ma
Review №22

Excellent experience — Gabino was exceptional to work with. Dylan was patient when orienting me to the car’s features & answered all my questions. Even filling out the paperwork was pleasant. They had the best price in LA & Orange County on the MazdaCX30 Premium, I highly recommend Mazda of Orange —-

Ri
Review №23

I had a great visit, work was done on time, good communication, friendly staff and no upsell pressure. The video of my car from the workplace with the technician was very cool. The car was washed and sparkling, ready for the road.

De
Review №24

I had an excellent experience. Special thanks to sales manager Steven. I dont regret that I came from LA to Mazda of Orange for the new Mazda CX-30.

Bo
Review №25

Finding a trustworthy dealership that doesnt price gouge and does quality work is like finding gold. We have been taking our 2015 Mazda 3 to Mazda of Orange for service since 2015. They are courteous and friendly and treat us like family. Their work is always excellent and their prices are fair. Give them a try. Youll be happy you did.

Ma
Review №26

Out of the 4 car buying experiences Ive had in my life, Orange Mazda was by far and away the best Ive ever had. Hector, Ken French, and Steve Choi were all amazing and I appreciate the way you all handle the experience of purchasing a vehicle for your customers. While a bit far for me, Ill be sure to refer friends and family should they need a new vehicle.

Sh
Review №27

Honest and Straightforward. I reached out to the dealership regarding a Cx-5 GTR and got connected with Anthony Diaz. He answered all of my questions in a timely manner. Most other agencies that I contacted danced around my questions and wouldnt give me details such as the Money Factor or the residual value. Several agencies also straight up refused to sell the car without junk add-on accessories. I faced no such issues with Mazda of Orange. Seems like a genuine place to do business. I have no problem with agencies making profit - just dont force me to buy things I dont want. If you feel like I do, Mazda of Orange can be a good option to do business in this crazy chip shortage car market.

Ri
Review №28

Everyone was truly professional and considerate! I was able to receive a fair deal and chose the ideal vehicle due to their large inventory. I cannot phantom going any where else for a Mazda.

Sc
Review №29

When in to check out their prices, and was surprised as to how friendly they are. Didnt experience any pressure to buy, the manager and salesman were both fast and efficient to getting us the Mazda 3 we wanted reasonably fast. Id recommend looking for Fernando, if he can help you get the car, youll know in minutes. Almost for got to add a picture.

Da
Review №30

Very easy website to shop for the car you are looking for. Very friendly and knowledgeable staff without the high sales pressure of other car dealers. Would recommend this dealership to anyone. Hector was great to work with.

Fr
Review №31

Grant was a wonderful salesperson to deal with and he was only on the job for two weeks. Highly recommend this dealership for their expediency and professionalism. Thank you.

Ho
Review №32

Having bought my share of vehicles, this was a pleasant experience. Decent pricing, straightforward and they didnt try to pull any shenanigans. Thanks to James especially and the team of Alec, Kevin, and Jason. My son loves his new CX-5

Ma
Review №33

I got my Mazda 3 through Mazda of Orange recently and couldnt be more satisfied with the experience. I have been looking for a specific trim in black, and since I live in south OC I visited other dealers closer to me first, but these guys were the only one who made things happen exactly as I wanted! James was such a professional guide and a wonderful help to me throughout the process. I give them 5 stars and highly recommend them!

ea
Review №34

CX 30 PREMIUM 2021 - just got it from the dealership a few days ago and I love the car. Didn’t expect it to be so luxurious. Great customer service from Jacklyn and very helpful tips and advice on the car.

by
Review №35

Had a great experience with getting a new car with Fernando, Steve, the Sales Manager and Vinh! There was never a pushy moment, they were helpful and easy going with all questions I had. They stayed late and happy to get me going with my new car. I would recommend this team to anyone! Thanks guys!

Wa
Review №36

Sales person - Cliff Williams - blatantly lied to us saying that the brand new mazda cx-30 does not come with any alarm, and thus alarm is pre-installed for an additional $1000 with no way of removal. I would not recommend trusting salespersons word from here.

Va
Review №37

The team at Orange Mazda was friendly, professional and efficient. I got the car I wanted (Mazda 3 red 😊) and they helped me along the way. Despite being used car, I was presently surprised with all options certified pre-owned offered. All my questions were answered.Thank youP.S. I drove from San Diego for this car, and Orange Mazda did not disappoint.

Bi
Review №38

I had an amazing experience at the Mazda of Orange, and with every team member. From the very beginning with Alec being very detailed and knowledgeable in the car selection process, Sarah in the finance department, and Vinh taking the time to walk me through all of the set up features in my newly purchased Mazda-3 after all was said and done!With all of the amazing tech features in this car, I truly appreciate Vinh taking the time to walk me through each feature, and answering all of my questions as I continue to explore my new car even after I left the lot!I even had a few more questions hours after I left, and Vinh reached out immediately and helped me out!Thank you so much Vinh, and the whole Mazda of Orange team!! Your professionalism, customer service, and attention to detail is just great all around. Very happy and excited with my new car, and your support! :)

B
Review №39

I am unhappy with the service I received from this Mazda Service department. I received a full service, car battery cleanup, and the back breaks replacement.I had several questions and the service representation didnt get back to me. After the 1st day.I had the battery fail on me the day afterwards. I specifically asked if the battery was still good. I had to get AAA to replace the battery it as at warning level- he had to jumpstart it. I ended up replacing the battery at ~$150.I tried to get in contact with my service representative. He didnt respond (multiple voice messages and a text). I tried the Service Manager, she didnt respond. Plus there were other questions about my vehicle I still had questions for.After a week of waiting, I had to get a higher manager and finally after *arguing* he finally refunded with a threat of a bad review for the battery cleaning charge (when the battery didnt work). He clearly didnt want to do it. He didnt care about rectifying it.I was without a car for a couple of days through this entire ordeal thinking it wasnt the car battery (because Mazda of Orange said it wasnt) and spent another $10 (that I didnt need to spend... so more money wasted) to get a remote battery for my Mazda 3 based upon information that wasnt exactly accurate concerning the battery.When I asked about a coupon in the beginning, the service representative sent me to the website and gave me a worse coupon (the $20 one for the breaks and not the $30 version which was the Mazda service special). I asked for the difference after finding out (and not getting a hole of the service representative) and the manager refused to give the difference for the better coupon with semantics about how it has to be presented at the time of paying. It feels very scummy. I guess its my fault for not looking more thoroughly when he mentioned one coupon but didnt care to mention a better one that was $10 more savings.It gets a 2 star couldve been better than a 1 star, simply because I did get the refund for the battery cleanup (it wouldve been a 1 and I wouldve possibly complained to their corporate office). But it was a fight and having a happy customer was less important. I didnt get the $10 difference of a better coupon- which he flat out refused. I spent $398 here (with more stuff that has to be done in the future), and I dont think I can recommend this place. It seems like once they have your business they dont really want to rectify anything. The $10 difference of the coupon and at least an apology that not just the service representative, but the service *manager*, didnt get back to me to begin with as I was stuck with a dead car, wouldve been nice as well. (I do have the receipts of the battery replaced by AAA as proof so Im not making it up).They do not care after they have your business the first time around. You may want to seriously consider a different Mazda dealership. This has been the worse dealership so far.

Su
Review №40

The staff is friendly and helpful. I always enjoy my visits to Mazda of Orange

Ja
Review №41

Great service. Would absolutely recommend. Very happy with the deal I got. Love my Mazda CX5.

Ma
Review №42

Answered all of my inquires and were very helpful in getting me to make the deal.

Ma
Review №43

Great service, amazing prices, outstanding vehicle!

Am
Review №44

Everyone at Mazda of Orange was wonderful today! That was the best experience Ive ever had at a dealership!! I highly recommend going here. We never felt any pressure and everyone that helped us was wonderful! Thank you to Ken, Alec, David, Sarah, and Vinh.

Ru
Review №45

Great experience, good deal, no pressure, wonderful service. Highly recommended!

di
Review №46

Great customer service. Cliff our sell rep is awesome.

Je
Review №47

Adrian Melendez from the Internet Sales Department was fantastic to work with!!

ao
Review №48

Accommodating and respectful staff. Great selection of Miatas and fair pricing. Clean and comfortable environment. No pressure sale!

do
Review №49

Excellent service and staff are very knowledgeable.Shout out to KC, Ben & BJWill definitely refer a friend and family to check out Mazda of orange

Ka
Review №50

Mazda of Orange treated me well and corrected most of the issues I was having under warranty. The rest of the charges were fair and everything was completed in a timely manner. My car was returned cleaned and washed. They did a great job.

Kr
Review №51

I got myself the Mazda CX-5 that I’ve always wanted with the package I hoped for. Always such a great experience at Mazda of Orange. This the second time I’ve gotten a car here and drive all the way down from El Segundo just to go here. Would definitely recommend to everyone I know.

Su
Review №52

Great experience buying my 2021 CX-5 Grand Touring. Everyone I dealt with at Mazda of Orange went out of their way to be helpful. Special mentions to Jakelin who answered a ton of my questions pre-appointment, Hector who spent time going over the features of my car and arranging my deal, Steve who handled the financing and Vinh who gave me a thorough rundown of the tech. I live some distance from Orange and Hector even arranged to personally deliver my car. Love the car, got an awesome deal and the service cant be beat. Thanks!

Pe
Review №53

From test driving to purchase, the experience was professionell, polite, calm and never once felt strange or pressured, just know what you want.I do feel sorry for the young man explaining the functionality of the car and system, because there was a timely matter on my side. Thank you all for your helpL

Gr
Review №54

I had a very positive experience in my purchase of a 2021 Mazda CX 5, at Mazda of Orange. My salesman Hector was very patient and let me browse the lot. He was able to answer all my questions and helped me make my decision with no pressure. I love my Grand Touring CX 5 snowflake white exterior with a parchment leather interior, very classy looking. I felt the Mazda of Orange team took very good care of me and appreciate there efforts in making my experience positive.

El
Review №55

I bought my first car here and they made the process incredibly seamless. I had the pleasure of working with Jason who made each step of the process easy, understandable and enjoyable. They were super clean and made sure to follow all COVID precautions. I absolutely love my car and feel well taken care of at Mazda of Orange. Cannot recommend the experience enough.

Th
Review №56

This dealership is awesome, they are more than willing to work with you on choosing the right vehicle. All their employees are super friendly as well. I was coming from a dealership that had horrible communication, I would drop my car off for simple services and not hear anything for days. They very much had the attitude of not wanting to do any work.This Mazda on the other hand helped from the second I parked all the way until I was leaving. Would highly recommend at least checking them out if you’re in the market for a new car or trade in. I know I’m more than happy that I left my old dealership and found these guys

Vi
Review №57

I just bought a new Mazda cx3 2021 RED and I couldn’t be more pleased and happy to have chosen Mazda of Orange to buy my car The manager Ken was awesome answer all my questions and Adrian his assistant were super super friendly and helpful as well as Dilan showing me how every feature in the car works, so everyone reading this if you need a nice, good prices, and super friendly dealer that is willing to do anything for you to take home your car this is the place to come Mazda of Orange 🤩🤩🤩

su
Review №58

If I could give no stars I would. So I saw a used 2015 Toyota Rav 4 on auto trader and it looked amazing so I contacted mazda of orange. Went in talked financing and they assured me that they had checked the car before giving it to me etc. First time buyer even though it’s used, I have finally been able to buy my own car by working hard. Excitement soon turned to worry as the next day I heard a shudder sound coming from my car when I accelerate. Also I check my oil and it was on the lowest notch, this is basic so it worries me that either there was a leak or they didn’t due the checks they said they did. But it’s just oil after all so I overlooked it but I did notify them of it. They wanted me to bring it in so I did and when I did I notified them of the noise I’ve been hearing, they didn’t check the noise they just checked my oil 4x. After telling them that there was something potentially wrong with the car they sold me and scolding, they told me to come in so they could check it out. By the way i was in tears every day just because of the treatment of how they just talk in circles around me. So I took it in and they did an oil change and full inspection and what a surprise there was nothing wrong with my car! So the noise is nothing, just a product of a car with 106,000 miles on it (this is what they kept telling me). I asked them if they could take my car overnight so they could drive it in the morning to hear the sound and they said it was pointless since they already inspected it. I later called and asked them to do this again and they said no that the noise is just a product of the car s miles. So I took it to my mechanic and he made the EFFORT to take my car overnight and drove it and heard the sound and the machine diagnosed as my transmission! Specifically the torque converter, which will cost 1600$ to fix. As a first time buyer, as a woman, as a human being I am insulted and disappointed by how I have been treated. I’d say don’t buy used car from here but I will also say don’t buy from here at all.

sc
Review №59

Mazda of Orange is great for service except this last service seemed to take too long, 5 hours waiting, I expected maybe 3 hours. Maybe they were short handed but all in all the service was good.

An
Review №60

Adrian and the rest of the team were very friendly and informative about the cars. They answered any question I had and even compared different makes of cars (honda, toyota, etc). I couldn’t be any more satisfied with my choice of getting the CX-5

Ju
Review №61

If you plan on working out a deal online with a sales associate due to the pandemic, I would avoid this dealer at all costs as they will not reserve a vehicle for you even for a couple of hours.Before I begin the review, I want to thank Joe Ehlert for working with me on the Cx-30 I was about to pick up. He worked relentlessly in finding a good deal that worked for me in my short timeframe, and am extremely grateful for him.What I take issue with is the company policy that the manager, Nery, stated that in-store customers take precedence over online customers.Joe and I worked on a deal that I verbally agreed to at 230pm to come in around 6pm the same day to sign the necessary paperwork.As I rolled into the dealership at 530pm, I was notified it was sold and my deal was void. This is when I spoke to Nery and he stated the policy above and mentioned no deal is final and the customer who came before me could walk out too.What kind of bs is that? So the other customer hasnt even signed the deal or worked out the financing but because he was in the door before me he gets to reserve it? During a pandemic, thats is some pretty backwards logic in that because I was trying to be safe and negotiate remotely, I dont have the right to have some small window similar to the other customer to even drive to the dealership to sign the paperwork? And to add insult to injury, Nerys demeanor was as if he didn’t care with his hands in his pockets and head leaned back.Ive been car shopping for the past 3 months, and this was without a doubt the most unprofessional interaction Ive had with a dealership.

Ch
Review №62

One of the best customer support team and sales team.

ja
Review №63

Vihn and Jackelyn were most helpful and kind to us today thank you both !Thank you for your patience and assistance .

ni
Review №64

The most pleasant car shopping experience I could have ever dreamed of. No hard sell needed. One test drive and I was sold. Hector and his team were a pleasure!

Ca
Review №65

Really enjoyed my experience with Andrew! He was very generous and easy to talk to and made me feel welcome. I came in with an idea of what I wanted and he helped refine that, always providing good advice and input to make sure I was the one making the decision. Definitely recommend coming here.

Ca
Review №66

Mazda of Orange has been nothing but a great help to me. Ivor got back to me quickly with a great price on a new Mazda! I was able to get it the next day. Ivor was so helpful and patient with me, he really worked to find me the best car and for the best price. Thank you Ivor and Orange Mazda for the awesome service! I will be using you guys every 3 years for my new lease!

Ko
Review №67

Fantastic experienceWas in and out in less than 2 hours.Whole staff is excellent.

Ma
Review №68

Andrew at Mazda of Orange was incredibly helpful in helping find the right truck at the right price. I was amazed on how patient he was, Sending me pictures of different trucks as they came in and staying late to make sure I knew how to use all the modern technology on the vehicle. Thanks Andrew you were a huge help!

Dr
Review №69

Fast. Friendly. And here to serve. Just wrapped up my new lease with Joe in Sales. He was super helpful, even making sure the vehicle was ready for me as soon as I arrived. Also, Jason in the finance department was a pleasure to work with. He was efficient, respectful of my time, and above all else, personable. Shout out to this great team led by Abe, the manager.

S
Review №70

Thanks to Hector...We enjoyed the Mazda of Orange experience and love our new 2021 CX5Hector,Youre one of the Good Guys!You went above & beyond from having a selection of cars already available when we first arrived (and listened to what we were interested in and not only what you wanted to sell) to assisting in the overall positive experience! You were patient and very knowledgeable!We are certainly impressed with you and the dealership!You have our recommendation to all of our family & friends!Happy New Year Hector and the staff of MofO!😎😍

To
Review №71

This is the dealership that was able to give me the lowest price on a new Mazda 3 2.5 PP AWD of all dealerships within 100 miles. I highly recommend that you ask for Gabino Luna in sales as hes the best theyve got and hell make sure youre happy with all aspects of your new/used car purchase. Great guy and highly recommended that you work with him.

B
Review №72

I felt like I was dealing with Family very impressed everyone I dealt with was very kind and most importantly of all everyone seemed very happy

Li
Review №73

Our experience at Mazda of Orange was exceptional. The dealership itself was clean and spacious. We were greeted immediately. We had an appointment with Tito Molina. When we asked for Tito, the person who greeted us knew who we were and said that Tito was waiting for us….right on time.Tito was outstanding. He made the car buying process enjoyable and seamless. Tito was professional, trustworthy, kind and knowledgeable. Before I was willing to go to the dealership, I asked detailed questions about the pricing. I had done my own research about taxes and allowable charges and Tito answered each question with patience and straight-forward answers. When we got to the dealership the pricing was exactly what I had received via email – no hidden charges.In addition to Tito’s excellent service, Jason Anderson (Finance Manager) was also terrific. He went through the paperwork in a timely manner, explaining what we were signing in plain language. He detailed and offered us the extended warranty plan but did not push us. He was friendly and proficient.If you are planning on buying a Mazda, go to Mazda of Orange and ask for Tito Molina. You will be happy you did!

Wi
Review №74

Great place to do business with. Alec Makepeace our salesman is very knowledgeable and thorough. This is the second Mazda CX5 that we have purchased from Mazda of Orange.

Sh
Review №75

Fernando was very helpful and efficient, and not pushy at all. I would shop there for a car again.

Fe
Review №76

Excellent service .. nice cars

yu
Review №77

Very very satisfied with my vehicle purchase brand new everything!! Thank you so much Gabino!

Ch
Review №78

One of the best sales and finance teams from Mazda

Lu
Review №79

Update: Im taking the time to post this, even though I already made a similar review on another site, because Im really please with Mazda Orange. First of all, I got a great deal on a Mazda 3 Hatchback AWD a couple of months ago at this dealership. I did my background research, so I knew what would be considered a fair deal. What I love most, however, is they respected the fact I did my research, and didnt insult me with trying to get as much out of me as they could. We agreed on a fair price quickly. Nobodys time was wasted with haggling. This is how buying a car should go: win/win. I want to follow up to also express appreciation for Abe, the GM of Sales. He was both professional and considerate, even when I had questions regarding service. Jacky in sales is also extremely polite and helpful.

Ta
Review №80

I was so grateful for our experience with nery and the entire process. i thought i would be overwhelmed by the process but honestly it was so good.....nery guided me through my options and was available at each question and concern....i would absolutely recommend this dealership to my family and my friends.

Zu
Review №81

I actually wasnt looking to buy a car. I just took in my car to get serviced. I ended up trading in my current Mazda M3 for a newer, upgraded M3. I drive a lot so even though my car was only 3 years old it had close to 49,000 miles on it. But I got a phone call from Al Tehrani who made the magic happen and I ended up with a new car thanks to Al! He even helped me with my settings on my new car and was incredibly patient and non pushy. Will come back to him again. And I recommend to my friends.

Jo
Review №82

Everyone was overly friendly and made certain that I understood everything with my new car. I truly love my CX-5 and am grateful I purchased it here. A+

De
Review №83

I would, again, like to commend Mo for his outstanding service on my Mazda service on June 7, 2021. As always, Mo had my car diagnosed and fixed as promised. It is a very pleasant experience for me as a customer because of Mos professionalism and his thoughtful demeanor. Mazda of Orange is well-served by staff like Mo. I would recomend Mo as a service advisor without qualifications.________________Had a service transaction on 06/15/2020. Kudos to Mo for his professionalism and second to none customer service. He is thoughtful and a very good listener for a service advisor. I have used him for the last 2 years. As always, thank you Mo for a job well-done.

Ka
Review №84

I am completely satisfied with my new mazda 3. Hector Partida is a mazda specialist who really listens to customer’s needs and makes sure you make the right decision. Before taking off with my car, Vinh, another specialist thoroughly explained all the cool features of the car. I’ve had other premium cars from Bmw and Lexus but none of them were as nice and insightful as Mazda of orange. Thank you!

Ce
Review №85

Easy going dealer; salesman and the other team members made the sale experience quick and fairly easy!

Ma
Review №86

Andrew and friends went above and beyond to assist me in buying a vehicle today! Amazing service! He let me know it was his first sale at this dealership, so I am super happy to be a part of his journey here at Mazda of Orange, he is going to do great things!

Ta
Review №87

Had a great buying experience with Andrew and Jackie. They were both incredibly helpful, very knowledgeable, and made the process very easy and painless. Overall a great experience, and love my new car as well.

Jo
Review №88

Will went above and beyond to get the service that I needed done. Kept me in the loop the whole time.Told me what I needed. Didn’t try to push things on me that it didn’t need. Told me about a tire I need to replace ASAP. Forever grateful

Cr
Review №89

I bought 2 cars in 2014 and went back a couple of days ago and traded in my old car for a new 2020 cx5 . loved the car, salesman ivor helped us a lot. very knowledgeable not pushy. finance managers also gave great service. overall 5 star rating!!!!

Ru
Review №90

Had a great experience working with Andrew. Very customer focused and helped us get a good deal. Would buy here again.

Tr
Review №91

I brought my son’s car to Mazda of Orange service department with a transmission problem and Thomas Owens in service was AMAZING! His customer service is professional and he is so friendly and makes the whole process so simple. He got me a loaner vehicle right away and within a few days my vehicle was ready to go. Thank you so much to Thomas for all he does for his customers!

Mo
Review №92

I received an excellent deal on my purchase and very good service.

sa
Review №93

I got Mazda6 GTR from this dealer. They have very good customer service. They offered great price on the car, really liked the deal. I just went for a test drive and ended up buying the car, thanks to Jacqueline Flores. She was very patient taking all my questions, since this is my first car had lots of them and she was not pushy. She even called me the next day to check if I liked my new car and if everything was ok.

Hu
Review №94

Tito is the most honest car salesman I ever met. This is by far the best experience I ever had on purchasing a new vehicle. Keep up the great work and thank you for all your help!

Da
Review №95

Great prices, nice people..

Do
Review №96

We drove from Colorado in my Mazda to California and decided to get my car serviced before we left back home and thank you mr.tom Owens at mazda of orange!!!!! He made me like family !! And he was awesome. Thank you again mr.owens. we need more people like him here in Colorado!!!! Again, thank you.

Ma
Review №97

William, in the service department helped me. He was very understanding for the service I was there for. Very good service!

Ji
Review №98

I recommend Mazda of orange for service, they are the best! I service my Mazda CX5 there, and I deal with Erik, he is the best. if you need service for your Mazda do yourself a favor, and go to MAZDA OF ORANGE! I live 30 miles away, but it is worth the drive. Thanks Erik for all of your help!!

Je
Review №99

I purchased a new Mazda 3 Hatchback Preferred Trim from this dealership a month ago. Initially my car buying experience with this dealership was smooth. It wasnt until 2 weeks after I purchase my car from the dealership did I realize the finance department made mistakes. So much to the point where I really do regret dealing with them...Here is a quick list of some of the issues I encounter:- The finance team made multiple mistakes on my paperwork. Which resulted in me returning 3 times to sign documents that should of been done the first time around.- My paperwork was not process properly. They wasnt even aware of the mistake.-Their foolish mistake caused the car I traded-in to be paid off after 23 days. (It would of been longer if it wasnt for me following up.)Honestly if it wasnt for the poor execution of the financing team doing their job, i would of actually gave this dealership a 5 out of 5.. Mazda of Orange will never get my business again. They left such a bad taste in my mouth.

S
Review №100

Gabino Luna was a great help in going over the MX-5s with me; he took me seriously and was very patient. Hes clearly been in the business for quite some time bc he has amazing customer service

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1360 W Katella Ave, Orange, CA 92867, United States
  • Site:https://mazdaoforange.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 714-763-0098
Categories
  • Auto parts store
  • Mazda dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Offerings
  • Oil change:Yes
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