We had a great experience. When picking up our new Ford Bronco we were in and out in a timely fashion. Any questions we had our salesman Doran answered them for us. Will definitely be going back when it comes time to get our next vehicle.
Really appreciated the professionalism and thoroughness of Doran Wimett at Nye Ford this week. I purchased an Escape Hybrid after visiting with Doran a couple of times. His presentation convinced me that not only the Escape was the vehicle for me but that Nye Ford was the place where I wanted to give my business. Based on my experience with the sales team I look forward to servicing my SUV with their service team in the months and years ahead.
I had a great buying experience at NYE Ford with Doran Wimett. He put me in a great new Ford F-150 that I am so happy to be driving now. I had a Chevy prior to that was okay but the Ford in my opinion is a much better riding vehicle. Doran was a great salesman to work with going through every detail of the vehicle with me. I would recommend anyone to Doran as he is very patient to work with and not a pushy type salesman. Totally satisfied!
Dorian and Jessica from NYE ford made the process so easy. After visiting so many dealers, I didnt regret make the 1 hour drive to Oneida. They are very personable and easy to talk to (no sales man pitch). They got the rate I was comfortable with and the institution I prefer which is amazing.
They over payed and didn’t care to pay the money they messed up on would never suggest this place to anyone.
I have used Nye Ford for many years. Buying cars and having my cars serviced, all of them have been a pleasant experience. The people are and continue to be very easy to deal with! I would recommend the Nye dealership to anyone looking for a car or in need of having a vehicle serviced or repaired.
We purchased a 2021 Ford Mustang Mach e from Doran Wimett this weekend and we couldnt have asked for a better salesman. Doran was very informative and pleasant. We didnt intend on purchasing the vehicle we got but are very happy with it and it was suggested by Doran. We would reccomend Doran to sell to any of our friends or family. Thank you Doran.
I was able to get my 2019 F250 that I recently purchased from another dealer in for service. They were able to get my truck in faster than expected for two outstanding recalls.The truck now rides like new! The service department is the only place I will take my Ford truck to be repaired.
Recommend if you are looking for a vehicle, please consider Nye Ford. I requested info online, and Jen reached out by phone. No other dealership would call, let alone put in any effort to sell me a vehicle.Worked with Dave to get the Ford Truck I wanted along with the trade value of my current vehicle, and then Jess to take care of financing. Outstanding group of people who understand customer service.Thank you Nye Ford! Love my truck!
Hello! Today, was my husband & I first visit to NYE Ford in Oneida NY and all I can say about this dealership is how wonderful they are!!! We were not from the local area & were able to negotiate the price to just where we needed it on our brand new 2020 Ford Escape before even arriving to the dealership! The Escape was everything I wanted and more 🤩Jeff Socha, Sales Consultant — what a great guy!!! Jeff made the experience so easy and smooth! He was so very kind and was the type of salesperson you’d wanna work with. He was not the pushy type at all & we loved that about him!!!Jenn & Jess were all amazing!Thank you all so much for allowing us to drive away with our new car today!!! We love it so so much & will be back again 🤩🤩The Fullers
I found the car I wanted online so I was prepared to just ‘deal’ with the process of buying it - past dealer experiences fell short of ‘good customer relationships’ for me. I was very pleasantly surprised by my experience with the Nye family from the minute I drove into the lot. They are up front and personable - I felt like they genuinely wanted my business and my confidence and they definitely got both! We miss Fred Raynor Ford, but I know Nye will be our go-to from here out! Many Thanks!
Took my Expedition here after a BAD experience at Romano in Fayetteville. Service desk staff were friendly, smiling, and expecting me for my 1 p.m. appointment. We dropped it off and went to lunch. At 2:47 I got a call that it was ready for pickup. Two of three issues solved, and a part ordered to solve the third issue. This is what service is supposed to be! (are you listening, Romano Ford?!?)
My experience at a previous dealership left Nye Ford a pretty low bar to beat.Nye Ford completely leapt above that bar and then some. I used Google reviews and had faith in what people were saying about them. I gave them a call, and the receptionist put me in touch with Jeff.I could tell right from the tone of his voice that Jeff was a perfect, no pressure salesman that told me to come on down. He had the car already parked right by the office for me to test drive, and helped me weigh out the pros/cons of a base model/upper model. Jess handled the financing and found me an amazing interest rate before I was even 2 minutes away leaving the dealership.When I came to pick up the vehicle Jess and Jeff walked me through all the details on the financing and using the vehicle. Super friendly, super chill. Completely changed my view on what a car buying experience is supposed to be.Thanks guys!!!
Super happy with my recent experience working with Doran. Very friendly and helpful. Love my new Explorer!!
We picked up our new 2021 GMC Acadia last night, Doran Wimett was our sales rep. He was awesome per usual, since this is the third vehicle we have purchased from him. Highly recommended. Will find you exactly what you want and will make the overall car buying experience seem effortless. A+ rating. If you are buying from Nye definitely ask for Doran!
Dave made a deal for my son that was awesome! He also went above and beyond to replace my plate frames with new ones. He is #1 in my book! If youre in the neighborhood of NYE Ford and need to trade in your vehicle or just want to buy a new car ask for Dave, hell be there for you! Thank you Dave!
Doran took the time to show us all the new features this vehicle has. It was a great experience all around. We will definitely call Doran at Nye Ford for our next vehicle.
Possibly our best buying experience ever. Doran helped us find the truck we needed and worked with the financial aspect of the deal to our satisfaction. It was a quick and easy. The same can be said with our interaction with Business Manager, Jessica. We were in and out of her office in no time, unlike our experience at other dealerships. These are two employees that I would love have working for my business. Will certainly go back to Nye next time, even though we live 70 miles from their dealership.
Great experience @ NYE Ford. Doran is very knowledgeable and personable. Highly recommend purchasing your next vehicle here!
Easy buying experience. Was able to buy basically on my lunch break at work. Truck was in great shape and detailed nicely when I picked it up. Will buy again, and recommend to others. Thanks for sell, Doran. 👊
Awesome experience at NYE Ford working with Doran! Friendly and very knowledgeable. Highly recommend!
I recently bought a Nissan Rogue from Nye Ford and my salesman Dave Deforest went up and above what he needed to do . He helped me with many small details as well as the big ones . I have bought from Nye Ford before as well as my husband throughout the auto group . I definitely give Nye Auto Group five stars . One of my favorite thing about this dealership is that they let me take the car home for a long weekend as many times as I need to . I love that . So many other dealerships will have the salesman in the backseat and only let you drive the car a mile down the road and expect you to invest a lot of money after one small test drive .
The end of January I had an extremely helpful and positive experience at NYE Ford! Timmy Nye was my sales representative and went above and beyond to make sure we found the perfect vehicle that met all my needs and wants! If you are looking for a new vehicle I HIGHLY recommend checking out NYE for all your future vehicle experiences, you wont be disappointed!!
Recently was looking for my first car. Found a perfect 2018 Jeep Rubicon at an incredible price for the condition and mileage. We worked with Ryan, who was so friendly and great, and he got us the best deal possible. Really appreciate of everyone at NYE who helped us out!
Easy to deal with, have bought from Nyes before. Doran was helpful, got us into a vehicle within our price range. Would highly recommend Nye for local car buying!
Great small town dealership with a huge variety! The staff here are wonderful and take the time to meet your needs and find the right car for you. Our salesman Eric was so helpful and knowledgable. He really took the time to find us exactly what we were looking for. Thanks Eric! We love our new car
The team at NYE Ford is top notch! I called to look into purchasing at 2021 Ford F-150, and within hours, I was able to drive my new sweet ride off the lot! I was able to get exactly what I was looking for. Bravo to the team!!
Can’t say enough good things about working with Doran! Love my new Ford Edge and will continue business here for many years to come. Thanks Doran!
Just returned from a great experience at Nye. Was fortunate to meet up with David DeForest who was a huge help in my purchase of a new Ford Escape! He has a lot of knowledge about the cars and was excellent to learn from as he introduced all the features. If you are shopping, consider asking for David!!
Nye provided the best experience for my first time at a dealership! Dave Deforest was my sales consultant who was very knowledgeable with the products and made me feel very comfortable with what was available.I love my brand new 2020 Ford Edge & all of the features with it! Nye guided me thru the new features and updates.The staff at Nye was terrific. I would recommend everyone to do business with a company who values there customers.
They were great from sales to many years of service. Awesome staff!!
I had been searching for a new vehicle for the past year and am one of those buyers that does her due diligence with research. I was interested in a full size SUV but was reluctant to make the purchase without additional information and a test drive to make a well informed decision. What I began to notice during this process was how overwhelming it was, especially as a woman walking into a dealership. I had come across a situation in which a salesman and finance manager tried to intimidate and convince me into a compromise, and purchase a vehicle that didnt have all of the features that were important to me (e.g. 4WD, tow package, ventilated seats, sunroof). After this frustrating experience, I was very fortunate to talk with Jeff Socha at NYE. He was knowledgeable, courteous, and patient. He took the time to walk me through the process and answered every question that I had. He made every conscious effort to make sure I was getting not only what I needed, but, also what I wanted. Jeff Socha was genuinely concerned about my interests and helped me carefully consider all of my options with confidence. He was a good listener and demonstrated what this process should entail, integrity. I could not be more grateful for this experience. Thank you, Jeff Socha, for assisting this doc with purchasing her ride. Thanks to you, Ill be taking many journeys in comfort and style, with whatever my heart desires in tow. I dont think I could love my 2020 Expedition Platinum more.
They may have a 4.8 rating but it is a complete an utter joke never bring or buy a vehicle from this place you will bring it in for something you need done and it willCome out with even more problems then it came inWith they are absolutely terrible. I had to spend over 7000 on my transmission and I also got 4 brand new tires on I ended up getting a flat not too long after my bf knows a lot about cars he literally couldn’t get the tire off to change it out with a spare I had they literally cranked it on there. There should be no reason you can’t fix a flat on the side of the rd. Not to mention I got another flat and does the same thing happen?! Absolutely I’mDone with Ford do not bring your vehicle here
I highly recommend Nye Ford. Their staff is extremely professional. Shad, my sales consultant, was honest and very accommodating. Likewise for Jessica in finance. The entire buying process was very pleasant.
Everything went great. Appointment was done with little wait.
Doran and Jess were incredibly helpful in getting me into my 2021 F-150 STX. They both worked with me and were able to stay within my budget, and made the process painless. I would highly recommend NYE Ford to anyone looking to obtain a some fresh wheels . Thanks again!!- Ryan Pickering
We bought a 2021 Ford Mustang E-Mach from Nye Ford in Oneida NY. Our salesman, Doran Wimett was excellent. He was professional, attentive and knowledgeable. The whole buying process ran smoothly!
We went to Nye Ford looking to buy a new car, not completely sure if we wanted to stay with the Ford Escape or upgrade to the Ford Edge. We looked at both cars and found a Ford Edge that we liked. It was a different shade of blue and it was complete with heated seats which was one of the requirements for us. Jeff the Salesman was so patience with us and explaining all the new technology to us. He even helped us connect our phone. We are very pleased with the car.
I just leased my second vehicle with NYE and as the first time, it was great. Everyone is super friendly and helpful. They go above and beyond your expectations. Very warm and welcoming! Have 0 hesitation in purchasing from NYE!
Excellent, friendly, and professional service. This is the only dealer I would trust with my Mach E. I plan to buy my next Ford here as well.
Good service! I have all my service work done here.
Great service. Service made a spot for me when they didnt have to.
Jeff Socha is the man. Was patient, absolutely no pressure whatsoever. That’s the kind of guy I want to work with. Really enjoyed working with him and the great attention. Thanks Jeff!
This place is top notch!! My whole experience was amazing ! Salesman Dave Deforest was super knowledgeable and found us exactly what we wanted. Finance manager Jessica was so great to work with, and the sales manager Mark Rossi was a great guy and very fair. Overall 1000000 stars ! Thanks NYE !
I came to Nye Ford looking to lease a Ford Ranger. My Sales Consultant Jeff Socha was patient and listened to all my questions. Jeff found me the exact truck I was looking for. Jeff and the team at Nye Ford are awesome! I highly recommend them.
Doran was very helpful in showing my wife and I the features of our new used car.
Great place to do business
I was apprehensive about buying a new car during the pandemic, but my old Ford Escape just couldnt do what I needed her to do. Collin Henderson helped guide me through the process with an expertise that made me feel comfortable. He helped navigate the murky waters of buying car in a global crisis. He helped ease my anxiety without judgement and was always practicing CDC guidelines. He made me feel safe, confident, and capable. I wasnt sure what to expect, but Collin made the unexpected feel like an adventure. What a ride!
Jeff Socha Very helpful! When we didnt receive our registration for the new Ford Ranger we bough in January, we called the dealership. We were told someone would get back to us about it. No one did. We called again and left a message but still no response. We called Jeff. We had our registration the next day! Thanks Jeff
My salesman was Tim Nye, Tim went out of his way to make the car buying experience painless. Throughout every step Tim remained professional and focused on my needs. If youre looking for a new Super Duty or any vehicle for that matter go to Nye and look for the skinny guy!
The staff at Nye was very pleasant and professional. All sales work was completed in a timely manner and prices were very affordable. I appreciate all the hard work that was done to make this a comfortable and happy experience. A special thanks to Dave who completed the sale and Jessica who helped with financing.
Nye Fords Doran Wimmet navigated this crazy auto market and provided the exact auto I was seeking, a new Ford Edge. 5 stars to him and the support staff at the dealership. Exceeded expectations !
Sales person Jeff Socha worked very well with my family. He listened to what we wanted in a vehicle and what our price range was. He said he thought he had the perfect vehicle for us to look at and he was right. The next day we drove away with our new car. Thank you Jeff and the Nye Ford staff for a friendly and stress free car buying experience.
Love my new Ford Explorer! Highly recommend Doran, great experience all around. If you’re looking for a new car definitely stop by NYE!
Great experience with buying our new 2021 Explorer. Our sales rep Shad was great and very knowledgeable on the product. Great trade in value and strived to get all available incentives with the purchase.
Recently purchased a F-150 from Doran at NYE Ford and it was a great experience overall. Very personable and answered all my questions. Highly recommend!
What a great experience working with Collin Henderson at Nye Ford when we purchased our vehicle. There was no pressure and great atmosphere at the dealership in Oneida. We highly recommend this dealership to anyone looking for a new or used vehicle.
I love my 2021 Explorer. Shad spent ample time with me to explain the technical gadgets on the vehicle. Quick and easy purchasing experience. I would recommend buying from Nye Ford.
What a great buying experience with salesman, Shad Carlson—professional, accommodating, stress-free! I highly recommend Shad and the NYE team for all your car buying needs. Also, a big “THANK YOU” to Paul, Jess, and Nick.
Fast and excellent buying experience. Will for sure use in the future. Thanks Doran!
We love our 2020 Ford Explorer. Jeff Socha was absolutely wonderful. He went above and beyond even on his day off keeping in contact with us to get our new vehicle. Jess in finance was such a pleasure to deal with. She made the paperwork easy and fast. Thank You so much
Bought my wife a 2020 Ford Explorer. Shad worked hard as the quarantine made it a challenge. His dedication to get this vehicle was appreciated. Completing the paperwork was quick with Jess in finance. We were in & out & on out way home in no time. Definitely will be back for any future purchases. Thank you to the NYE team!
Purchased a 2021 f350 from Nye ford jeff in sales was excellent to deal with 5 stars for jeff.Only 3 stars for the sales manager sad to say they do nothing but LOW BALL AND INSULT YOU ON YOU TRADE.We have bought many vehicles from Nye and have been very loyal customers. Very sad they think about making their Numbers than taking care of LOYAL CUSTOMERS. Plenty of ford dealers around we definitely wont be Shopping ever again at Nye.
I had a great experience with Nye Ford, Collin was very helpful with finding exactly what I wanted in a truck. Will definitely be back in the future!
Real good experience with this dealer.
Just purchased my first vehicle from Nye about a week ago with amazing help from Doran W! Anytime I had a question or concern about the process Doran always picked up the phone and was able to answer without a problem, he definitely made this easier than I had expected. If you or anyone you know is in the market for a new vehicle, then he is your person to see!
If you are in the buying mood for a new truck go see Shad at Nye Ford ! He is so kind and knows the process really well ! Super easy process and you will walk away with the truck of your dreams !
We had a great experience at Nye Ford. Dave and Jess were very accommodating! Would definitely deal with them again!!
Thank you Jeff! Jeff made this a very quick and easy process and looked to satisfy the customer to the best of his ability. I look forward to doing business again at NYE and speaking with Jeff. Job well done!
Recently worked with Doran and had a very positive experience. Very knowledgeable and honest. Would definitely recommend for your next car shopping experience!
Excellent experience at NYE Ford, Jen, Jess and Colin were great to work with. Made the process super easy and convenient being that I was coming from 4.5 hours away. We are an all Ford family and we will be repeat customers for sure. My only complaint was that even though I had made the appointment 4 days prior to picking up my vehicle it had not been cleaned and we had to wait an hour after all the paperwork was complete for the vehicle to be ready.
My husband and I worked with Collin on the purchase of our SUV. The friendly staff and service made it the smoothest car buying experience we have had yet.
Collin H helped me buy the most epic Ford pick up! Five stars, certified fresh!
Dave(sales) and Jess(finance) were both great to deal with and I will be back for our next Ford!
I do not like buying cars. But Collin Henderson showed me that buying a Ford was different. I liked buying a car from Collin.
Amazing experience overall. Was in a bit of a rough financial position and Dave helped me weigh out my options. I would recommend Nye ford to any one of my family members or friends.
Kudos to the entire staff.I had a sudden need to look for a reliable used car. I have had great past experience with the Nye staff and have purchased other cars and trucks from the group in the past 35+ years.I saw a vehicle online, and within an hour I had an appointment to look at the car and have my ride evaluated for trade.I was blunt and to the point with what I was looking for, I was treated fairly and respectfully, and had a great experience from the phone-web sales associate, to the greeter in the lobby, to the assigned sales person Doran, to the financing dept. things were clear, and prompt. An excellent process and experience. Thank you Doran for your work and your efforts.
Mike Salay was great salesman! He is very informative and provides a wide selection of vehicles to choose from
Collin helped me with the purchase of my new Fusion. It was a very smooth and easy process start to finish and I will definitely be back.
First lease with NYE Ford. Very smooth. Sales Agent Doran Wilmette was extremely patient and went above and beyond to provide me with an affordable truck lease 😄
Doran was extremely helpful in finding the right vehicle to fit my budget and lifestyle, while respecting my time a well. He is a very honest and professional sales person, answering all of my questions which made me feel comfortable with the purchase.
My experience at NYE was super easy and painless thanks to Doran! Because of his customer service skills and knowledge I will continue to come here in the future!
My daughter convinced me to upgrade my Ford. Collin Henderson made that process seamless and easy.
I worked with Collin Henderson to purchase my new Ford, not only was I impressed by his professionalism and knowledge, but at his quick wit and sense of humor!
As always, Tim Nye was a great salesman. He always takes care of everything for me. 100% satisfied. Love my car!
****I have edited this review from one star to five. See bottom.To start with, I love my band new 2020 high top extended Ford transit and I am appreciative they were able to find one amid their tough buying season. But they are not trustworthy in work or word. I am writing this review because so much has gone wrong, you will think I have to be making this stuff up. First, my 350 transit was only a 250 transit. The first paperwork I received and have a copy of says 350. The last paperwork omits weight class all together. I never thought to check the badge on the back door and didn’t think I had to. Only after I had outfitted The van my employee noticed it was a 250. I was speechless. They said sorry and admitted the mistake. They were only willing to give me two of the four snow tires I asked for in compensation. Second, The salesman told me I had 42,000 points equaling $420, to pay for the other two tires. - which by the way wasn’t what I wanted to use the money for, but did agree to. It turns out those points were only worth only Half what the fleet manager told me. I had to make up the difference. I informed the fleet manager, the salesman who sold me the van, of that mistake so he would not do it to another customer. I told him he should know this. He said sorry. Third, the undercoating that I paid for could not be done before I picked up the van because they had lost their undercoater. They assured me they would do it in the future and thoroughly wash the van as I was terribly concerned about the dirt and salt being trapped by the undercoating. My Van is now back for the third time for this. The first two times they undercoated it DIRTY, I have pictures. The salesman said sorry. He claimed it may have been too heavy to pick up but they never told me and sent it home as if it was done. The second time after I emptied about a thousand pounds or so of tools, they did a worse job. They sprayed over inches of mud and salt, I have pictures. The salesman said sorry. It is in there at this time for another attempt. But how can they ever get the dirt and salt out from underneath the undercoating - it’s trapped! Fourth, I used my thousand dollar contractor credit to install a security cage with swinging door. I got a cheap cage with a fixed door and they said sorry. They are supposed to be fixing that problem now, it is there for the second time, as we speak. In conclusion, I am overwhelmed with the poor workmanship and lack of knowledge by the fleet manager. I have the wrong Van and it is damaged by inexcusable uncaring workmanship. This is far beyond just misunderstandings. I don’t know how they have a five star rating but their official business website did knock me off if I tried to score them less than three.***Review edit: I spoke personally with Dan, who responded to my review. He graciously heard me out- even calling me back through dropped calls. I thanked him for his offer of 100% reimbursement for the undercoating but told him there was more to it. After getting the whole story he said pretty much- this is not the way the NYE team rolls. He reimbursed me for reworking the security door and addressed my ultimate concern-being the weight class issue. NYE beautifully installed a one ton suspension, which leveled my load and greatly improved handling. I couldn’t be happier with my van. I should have made myself more clear from the beginning with management. The moral of the story is: problems happen, that’s life. What matters is how professionally they are handled. I have now joined the hundreds of others who look forward to purchasing from NYE in the future. Thank you for hearing me out. I hope it helps. Sincerely, Joe.
I have had my new F150 now for about 2 years, I love this truck and especially the 4WD as I plow roads in the winter and never have to worry about getting to work. I love the color not many F150-s this color.
We had a wonderful experience at nye Ford! Doran Wimett was our salesman and helped us get into our new Ford Explorer a vehicle we never thought we’d be able to get and our family is so excited for our new ride and all the help we had along the way to getting into our vehicle from nye Ford and Doran!! Thanks again!!
Recently leased a car through Doran at Ford, and could not of had a better experience! We love our new Escape and looking forward doing continued business with NYE in the future. If youre looking for great deals and great customer service-- ask for Doran!
This place is a joke taking advantage of young kids who have no idea about paper work and contracts on new or used vehicles and refuses to pay for the screw up that was clearly stated was there fault and customers beware
Good service. Honest salesman
Doran was a great salesman’s help me transition into an suv from a car. He was super relaxed and enjoyable to work with definitely recommending to him to friends!!
Traveling home on October 29 when my tire went flat on the NYS Thruway. It was cold and raining steadily and nearly 6PM by the time I put on the spare and found my way to the NYE Ford dealership.It was at this point that the service department delivered superb service to a stranger in need(me). Even though the service department closed at 6PM, John Hardy and Andy Hoffman stayed past closing to replace the tire so I could travel safely home over 100 miles from their dealership.Because the service department went above and beyond for someone that likely will never need their assistance again, I can only assume that regular customers are incredibly satisfied with the team at NYE Ford.
Doran and Jess made buying my new vehicle very simple. They answered my questions, followed up to ensure everything was just so. Ensured my payments were scheduled on the timing that works for me. I appreciate Dorans friendly manner and non-pressure salesmanship. Win in my book!! Highly recommend Doran. I needed an additional week to take care of a personal manner last minute, and they took it in stride. Love my new vehicle!
Great experience at NYE Ford in Oneida. Doran made the whole process super easy and fast! Jess in finance was also super friendly and got the job done quickly. Overall I am very happy with my lease on a 2020 Explorer. I just couldn’t walk away from the amazing deal I received. Thanks Doran!
I 100% 10 out of 10 recommend NYE Ford simply because Doran and Jess were amazing! I’ve never felt more comfortable in any purchase ever in my life, being treated like a human during this process is not the norm, Doran took the time to walk me through my daily routine with my Ford Bronco, Jess went above and beyond to find me literally the most amazing deal ever! Both Jess (who did all my financing) and Doran (salesperson who could sell ice to an Eskimo) made me feel like family and have each individually reached out to me asking how everything was going and that’s what is going to make me come back again and again! NYE Ford is amazing because it’s filled with incredibly amazing humans who do customer service right, so go get that new car right now, seriously what are you waiting for?!? Thanks Jess and Doran!
It was time to get rid of my 14 Silverado. Im a contractor so I needed a vehicle to support the growth of my business and not have to worry about the endless maintenance that comes with a high mileage vehicle. Shad Carlson worked tirelessly to help me find the perfect vehicle. 2021 Ford F150 XLT. This truck has so many features, im finding new stuff everyday. I cant wait to bring it back in for the spray in bed liner!
Excellent dealership! Professional and courteous staff.