Just leased my 2nd vehicle from Nye Toyota.! So thrilled with the service I received from Jim Cleary and Jeff Gifford. Both went above and beyond to help with options I had in turning in my 1st lease. I shared my desire to upgrade, they made it possible! Jim patiently explained every button/app-there are many-made sure I was comfortable with everything. Jeff was also very helpful, explaining our financial options! Thank you both for everything!!! Highly recommend Nye and these gentlemen
Went this morning to just see what options I had to trade in lease. Jim Clearly the sales rep met me with a smile and effortlessly answered all my questions. ( I had A list).Offered a test drive. this Evening we picked up our SUV. He showed us many features we were unaware of, even offered for us to stop in anytime with any questions and he will show us.Very personable. Highly recommend.
I had an AMAZING experience. Jim Cleary was incredibly helpful and kind throughout the car buying process. I felt welcomed, appreciated, and respected. Will definitely be doing business with him again when it comes time!
Picked up my Highlander, loved it as usual ! Great service from Jim Cleary and AJ Aquino as always !!!! Highly recommend
Jim Cleary was our first in person contact. He was informative and patient. We went from just starting to look to a deal closing in under 5 days.The Corolla hatchback is perfect for me, Jim took the time to discuss pros and cons, he answered all our questions, and facilitated our pick up.I would not hesitate to recommend Jim and Nye Toyota.
Thank you to Devin and Brian. I love the new car.
Actually the best experience Ive had with a dealership. Very nice people and they didnt try to rip me off. However, their communication could be a little better.
I love coming to Nye Toyota. I am a huge fan of Corollas and bought 2 so far from here. Every salesman I speak to is courteous and puts your interest first so you are satisfied when you leave. I recently went here to trade in my Honda however I was upside down on the value of my car which is not Nye fault. So once the time comes to pick up another Corolla Ill be heading here again for the third car of my dreams. Even If you dont know what a Corolla is or dont like them definitely stop by there. They always have a great lineup of vehicles. 🤓
Devin was so wonderful to work with! All our future car buying will be done at this location! Highly recommended!
Toyota 4 runner was not running and had transmission codes showing up. They knew the exact problem on the phone and gave me an estimate in hopes that it was the problem. I explained my situation to the service manager Lisa who told me they were pretty much fully booked for the week but she could see what they could do. It was dropped off and completed within a day. Unbelievable service by the NYE Toyota staff. This is why I am completely loyal to them and you should be too. Thank you guys!
Lisa Brown, Service Manager is excellent! I had a stellar experience getting a tricky start issue fixed on my Camry Hybrid on 5/10/21. Lisa is very knowledgeable, experienced and customer-focused. She listened to the problem, worked with me and the hybrid tech to fix it quickly, communicated well, and didnt pressure me into other unnecessary work or expenses, which I really appreciated. I highly recommend the service department at Nye Toyota - what a great place!
I worked with Jim Cleary to purchase a RAV Prime. I bought my first car in 1985 and this was easily the best car buying experience Ive had. Jim is friendly, knowledgeable and professional. He followed up on every detail promptly and made this transaction as easy as it could be.
I picked up my new Highlander Saturday. Brian and Mike made it so easy trade in my lease and get a new one. Mike was VERY knowledgeable about my new car where i felt very comfortable know what each button did! Thank you so much again guys!
Mike Q and Jeff were great! very helpful, patient and kind.
Pick up our new Tacoma today. Jim Cleary was great to work with. Second lease weve done through him. Brian was good to work with also. Thank you.Don
Devin was great and we love love Brian
Just purchased another Tundra from NYE and could not be happier with the sales or service experience. Eric, Brian and John went out of their way to ensure the sale and delivery was flawless and enjoyable. The team at NYE are top notch and should be the first place you go when looking for Toyota sales and service.
My husband and I have been going to Nye for 20 years and walk away with consistently wonderful experiences.This time Jim Cleary helped me find my RAV4 that was exactly what I was looking for. He is knowledgeable, thorough, friendly and really takes time with his clients. He made sure to answer all my questions and that I understood all the features that my vehicle has to offer.As a woman, its hard to find a dealership that will treat you with dignity and respcet. Other dealerships Ive tried to go to definitely condescend or wont talk to me (they instead talk to my husband even though Im the one making the purchase.) I have never run into that issue at Nye in the 20 years Ive done business with them. I honestly believe theyre the best around.
Considering historic vehicle shortages across the entire auto industry, I was still able to find the right Toyota to fit my needs and budget. The dealership is modern & clean, with a fully featured Service Center. The staff are kind & patient. This is also about the only car dealership in my area that doesnt make use of frequent & obnoxious TV/radio advertising. NYEs brand image is classy and they refuse to use aggressive sales tactics like much of their competition. Dealerships that have the lowest prices, usually also have the worst service to make up for it. Not at NYE. The prices are straightforward & fair, while not appearing too good to be true.During my visit, the Salesperson, Jim Clearly was professional, knowledgeable, & considerate, while also being an avid Toyota owner. My impression was that Jim sells Toyotas because he loves their vehicles after years of enjoyment that he and his family has had while driving their own.Brian Lorento, the Finance manager really came through for me and my budget. I highly appreciate his effort in finding me the best deal possible after considering multiple options.To me, NYE Toyota is clearly a top choice when shopping for a Toyota in Upstate NY. If you dont want a Toyota, their vehicle selection spans 6 different dealerships, so theres an option for nearly everyone.
I had a great experience working with Eric Brockway and the NYE Toyota team. They made the experience of buying a new Tundra easy and quick. I had searched around for over a year fro the right truck, and finally they made the magic happen. This is my second vehicle I have purchased from them, and would recommend working with them to find your next vehicle! Thanks all!
Recently bought a 2021 4 Runner @ NYE. Every step was a 5 star experience. Every person we met was extremely friendly and helpful. Devin was our sales person and even with a few challenges we presented to him, in finding the right vehicle at the right time, he came through with flying colors. He was courteous, professional and found us exactly what we wanted. Brian in finance was also extremely friendly and helpful. We would recommend them to anyone.
Jim Cleary and Courtney Hina were absolutely accommodating, professional, and effective. Thanks to all
Thank you so much Michael Q. for assisting me to purchase the beautiful Camry I drove home yesterday. My purchasing experience was very positive, enjoyable, straightforward and easy thanks to you!! I appreciate your help. Brian was great at being sure I had appropriate rates and having everything in order perfectly. All team members were great. Thank you folks!!!
After my dealer told me it would be two weeks before I could get an appointment for an oil change I started looking for another place to get service done. I was having trouble locating a shop which could service my vehicle and do it at a time that would fit my busy work schedule. I called Nye Toyota and spoke with CJ Bauer who was able to get my Chevrolet in the shop the next day! I couldnt be happier with the level of service provided.
Jim Cleary was great ...service was top notch...would definitely buy from here again!!!
Very very pleased with my purchase. Jim was awesome
Loved my experience at NYE Toyota. I went to NYE having done a lot of research on the vehicle I wanted. I had contacted other dealerships that carried the model I wanted that had lackluster customer service in the initial contact period. NYE had the vehicle in stock, and knew what other colors etc would be coming soon. Everyone was very nice, professional and knowledgeable. Jim Cleary was the Sales Consultant that I worked with and he provided me with a bunch of information on the vehicle. He was able to squeeze in a test drive for me short notice, with a very limited amount of time on my lunch break. Jim was very nice and well-informed; he showed me everything from how to operate certain new features of the vehicle, to how to download the Toyota app and where I would go when I return for service for the vehicle. Jim was willing to conduct a lot of business via text message which was hugely helpful to me during my very busy work day. Highly, highly recommend Jim Cleary and NYE Toyota!!
Jeff from NYE made the process of leasing our new Sienna stress free and easy. We are very happy with the experience and would recommend Jeff and NYE to anyone looking for a car.
Devin Baird did an excellent job of telling me the options without hyperbole. He was helpful accessing the after market accessories I wished. The Next electric vehicle we purchase, I will attempt to check in with Devin.
Just got my brand new 2022 Corolla today thanks to Jim Cleary! Very helpful and informative making it an easy choice to buy
Jim at Nye Toyota was fantastic! We got in a new car, same day, with great financing. Thanks Jim, we really appreciate your assistance, and placing us in a beautiful new 2021 Toyota Camry! We drove all the way from Fort Drum, and you made the experience worth the trip! You rock! We appreciate everything you did for us.
Michael Quercia made the experience of leasing a new vehicle the best new car search, and deal, ever. Easy going, knowledgeable, and interested in helping us find the right fit- I would recommend working with him and NYE to anyone in the car market! Thank you Michael!
Had a great experience. Eric and Brian were easy to work with.
Jim and Hussain were very helpful and nice. I would recommend them both. Love my new Toyota Sienna!
After 12 years it was time to replace the old Prius. Dave D. and Brian did an outstanding job of making the process smooth and easy. We are completely satisfied with our new Prius Prime and with the outstanding service we received.
Devin was very helpfully with our new 2021 Venza thanks so much !!!!
Just leased a new Tacoma through Devin and love our truck! He did a terrific job! Professional and very knowledgeable. Drove 2 hours out of our way to go to NYE Toyota because of their outstanding customer service!!!!
We bought at Nye for the first time recently and, I have to say, it was a really great experience. Devin, our salesman, was professional, knowledgeable, and just easy to work with. The rest of the staff was excellent as well. I would buy here again for sure. Compared to other places we’ve bought cars, Nye was far more pleasant. Edit: the buying experience was great but the service experience offset that. The service staff was rude and I was told they couldn’t do a simple oil change for over a week. It’s disappointing that they do such a great job selling the vehicle, then completely fail to support you after the sale.
We have been customers of Nye Toyota since 2004. Recently,we purchased a 2021 Prius. Jim Cleary, our salesman was courteous, knowledgeable and efficient. We couldn’t have asked for better service. Kudos to Jim and all the other staff at Nye Toyota. We look forward to continuing our 17 year relationship with Nye Toyota.
Jim was fantastic! He was friendly and not at all pushy, which we really appreciated! We’d happily refer other prospective buyers to him. This was the best car buying experience I’ve ever had!
I had the most wonderful experience at NYE, to lease our most recent vehicle. Dan Schirtz was extremely helpful when I reached out regarding our next vehicle. Our sales rep, Devin Baird, was incredibly knowledgeable, friendly, and straightforward. Between the two of them, this was the best leasing/vehicle turn in process we’ve ever had. Easy and seamless. Thank you so much for everything! We will be back. Highly recommend
Loved dealing with salesman Devin!He made me feel comfortable doing the purchase!Highly recommend him!
Thank you so much to Jeff Gifford, Lisa brown and Brian lorento. This was the best experience ever thank u
Very professional service. I’m extremely satisfied with my experience. Jim Cleary is amazing! Super friendly and great to work with. Can’t recommend or thank him enough.
Awesome experience my husband daughter and mother in law all got new vehicles within the last two weeks! So I figured why not and here I am picking up my new car today...Jeff and the entire staff are great! Will be back again!
Just brought home my new RAV4 and I had the best experience! Jim Cleary was an awesome salesman and made this whole experience quick and painless! He took the time to answer all my questions and thoroughly go over all the features of my new car. I definitely will send anyone looking for a Toyota to him and wouldn’t hesitate to go back!
Jim Clearly did an amazing job explaining the features of my new Camry. I appreciate the kindness and efforts.
Mike at Nye Toyota was extremely nice to deal with and understood what I was looking for. He was kind and courteous and really went the extra mile to make the deal. He was also very knowledge about all my Highlander features and to his time explaining them. Thank you for making my car purchase experience enjoyable.
I recently purchased a 2018 Tundra from Nye in Oneida. I dealt with Mike Q (salesman), Brian in finance and Aj the manager. The dealership made the process quick and painless. No pressure, good communication (email, phone and in-person) and No games. Final price was exactly as negotiated (no last-minute surprises) Professional, polite and courteous. Thanks again guys. Bridget
Just wanted to thank Devin for helping us get into a new vehicle. He was professional and friendly and made us feel like a valued customer. Dealing with Devin on the purchase of our new RAV 4 Hybrid was such a pleasant experience. No high pressure sales, just down to earth discussion of our wants and needs and what options he could offer us. A real breath of fresh air after our horrible experience with our last vehicle purchase from another dealership. Brian was also great to work with. I think all dealerships could take lessons from these folks! Its been a real pleasure, thank you Devin and Brian.
I had Eric Brockway for a salesman. Although I didn’t get the vehicle I initially wanted, but couldn’t afford, he helped me get an upgrade to the car I had been driving for almost 10 years. After leaving the dealership disappointed, I spotted another vehicle that I liked and text Eric about it. He offered to come in on his day off so I could test drive the car and have it by the weekend. He also drove out to westmoreland so my grandmother could sign some documents he needed. She is over 80 years old and could not drive to Oneida. Thank you for going out of your way for me Eric, it was much appreciated. As far as service and warranty goes, I will update my review when it comes time to that.
Mike G. was wonderful to work with. He took the time to explain everything about our new vehicle and did not make us feel pressured at all throughout the sale. I would definitely do business with NYE again.
I recently purchased a Toyota Highlander and our Sales consultant was Jeff Gifford. He was very professional and knowledgeable about the vehicle and he answered all our questions.We brought the vehicle back to have a surface scratch taken care of and he had a loaner car running and all warmed up for us.Then when we went to pick up our vehicle he had that running and warmed up as well.He always greeted us by name and with a smile. Jeff exceeded our expectations and made the process seamless.The hand written thank you note that we received the week after our purchase was also a nice touch.The rest of the Nye staff that we encountered through the sales process were very friendly and helpful as well.Thank you Jeff for a great sales experience!
Devin and Brian were very helpful thanks so much see you in a few years. Great service all around
I had the pleasure working with Eric Brockway. He was fast courteous and professional. I was made to feel at home with Eric. He was extremely knowledgeable and answered all my questions. Ask for Eric if you ever need to buy from NYE Toyota. He will make your transition into a new or used Toyota smooth and seamlessly!Sincerely,Luke
I just recently bought a new car from Devin.He was hands down, the best salesman I’ve dealt with in a long time!Friendly, no pressure, no hassle.Everybody at NYE Toyota was great during my visit, it definitely has that “family friendly atmosphere”.They have a great inventory of both new and used, so if you’re looking, give Devin a call or stop in and see him!
Had a great experience. Jeff Gifford and Brian Lorento provided a great experience
Came in late afternoon to get an oil change for my and Nye Toyota’s Service Advisor CJ Bauer did a great job getting my car in and out at a reasonable time.
Thank you to nye Toyota and JeffExcellent service as always
By far the best experience I have ever had buying a car. First class all the way. Eric was wonderful to work with!
Jim Cleary has been GREAT helping this tech deficient lady w/ pairing my new phone. I always look to him for his patience explaining my car. Thank you, Jim, again for the 3rd review session.
Jim Cleary was my sales representative I give him 5 stars for excellent customer relations! I like the way he allowed me to test drive my new car, explained to me all the modern technology and how to use it! No high pressure sales, plenty of time, polite and very accommodating! Would highly recommend!
This was a great experience! Jim made buying a car easy and painless. Highly recommend!
I had an amazing experience buying my first car at Nye Toyota! Jim Cleary was beyond helpful and made it a very pleasurable experience. He was more than kind in assisting us throughout the process, and I appreciate everything he did to make the process go smoothly. The car itself is wonderful, and was cleaned very well before picking it up. Thank you to Jim and everyone else at Nye for making this a good experience.
Jim Clearly was our salesman and was absolutely great with us. . He was a 5 star salesman.
Eric Brockway was very patient and kind to my mother in law buying her new car. Definitely recommend him! Thankyou Eric.
Just recently purchased my second vehicle from Jim Cleary at Nye Toyota. He is very knowledgeable and quick to answer all of my many questions. His professionalism is second to none and he truly transforms the car buying experience from hassle to enjoyable. I’ve been so impressed by Jim and the rest of the staff there that I’ve referred two other sales to him thus far. I’m very happy to have built the relationship we have and will absolutely make Nye my first choice!
It was a great place great customer service great choices on cars and that’s all I can say nothing much to say
I recently purchased a 2017 Camry. This was my first time buying at NYE Toyota and it was a great experience. I will definitely continue to buy here in the future. The staff is very professional and provide great customer service. I recommend Jeff Gifford as a sales and leasing consultant. Jeff went above and beyond. He went out of his way to make sure the car inspected carefully by the tech’s and gave me new floor mats. It was a smooth process to get my vehicle. They are doing a great job adapting to new regulations due to Covid-19. Thank you NYE Toyota. I appreciate all that you do!I would also highly recommend Lamar as a sales and leasing consultant.
Jeff Gifford and AJ Aquino we’re excellent from top to bottom. Thank you
Eric Brockway was an amazing salesman. Fast and friendly service and very knowledgeable about the product. The finance department was also fantastic and very helpful.
I had a great experience with getting my Highlander fixed after having it a little over a month. Porfirio Febus the service advisor and AJ Aquino the sales manager where extremely helpful. Thanks you!!
Just purchased our second Camry from NYE Toyota. Our salesman Mr. Jim Cleary was outstanding to work with. His courteousness and knowledge of the vehicle made the transaction smooth and enjoyable. One of the best salesman we have ever had the pleasure to work with. The financial manager Mr. Brian Lorento took the time to explain all the warranties and was just as nice to talk to. The car was clean and meticulous when we picked it up. Would definitely do business there again.
Mike Q., Brian and the whole team were very helpful in meeting all of our needs. They took the time to make sure we were fully satisfied. They really work to earn your business. A really great experience, highly recommended!
Jeff G is the man. He is highly educated about the products his dealership has to offer as well as the financing and warranty options. He is honest and fair and won’t pull the will over your eyes just to make a deal like some of the other dealerships in the area. He really helped me out with purchasing a Toyota Tacoma and gave me an outstanding price I could not refuse. He also wrapped everything up for me as quickly as possible. My only gripe is he’s a Denver Broncos fan. I will be returning in the future. Thanks again Giff!
We had an amazing experience with aj and Jeff Gifford, thank you for the red carpet treatment
Been going to nye for years now for my cars and Jeff Gifford has been the best salesman that Ive dealt with. He not only helped get me in the right car but he also helped my fiance get a car and get a great price on a trade in. Also was able to get her all the extras she wanted in her new car. Definitely would recommend asking for Jeff when you go there.
I had a great experience with NYE Toyota. Jeff was very kind and helpful. He helped me get exactly what I was looking for. I will continue to come here and I would recommend anyone who does, work with Jeff.
Great service and friendly staff!Jeff Gifford was extremally helpful, and accommodating. Thanks NYE Toyota for out great new ride.
Fantastic experience at NYE Toyota. Mike and Brian are knowledgeable, patient, and efficient. Absolutely no complaints.
I enjoyed working with Jim Cleary, he was helpful and a pleasure to deal with.
Best experience buying a car. Everyone was so nice. Very excited about my new Rav 4. Thanks John, Jeff and Eric.
Today I leased my 3 rd vehicle fromNey Toyota. Eric Brockway worked with me and he was Absolutely Amazing!! He asked me several questions about what I would like and he actually listened to me. He never pressured me one way or another. He showed me several options . He’s very knowledgeable on all the vehicles. He didn’t waste my time and the entire transaction took 2-3 hours. Thank you, Eric for making my new lease a Hassle Free Experience! I love the Highlander!!
Picked up my new Toyota RAV4. Everyone there is awesome! Shout out to Eric Brockway and Devin Baird as they went above and beyond helping me. Brian the finance guy is the best in business so recommend coming here if you’re in market for a vehicle!
Devin barid was one of the most professional and knowledgeable salesman i have ever dealt with. Will be recommending 100%
Nye Toyota is hands down, without question the best in the business. They make every step of the process SO easy (and I’ll admit, I’m very picky when it comes to choosing a vehicle) Not only did AJ and Eric know my recent 4Runner lease was exactly what I was looking for, but they literally had everything ready to go for me when I got there for delivery and I was done with paperwork and on my way home in no time. I’ve purchased or leased several Toyota’s over the last 12 years and AJ and Eric have always gone above and beyond!!
I absolutely love Jeff Gifford ❤️He has always treated my and I amazing. Thank you for an amazing experience again.
About a month ago i bought a 2017 Tacoma, everybody there is great, very friendly, they make you feel good about buying a vehicle. Devin was my salesman and he did a great job, was very down to earth, and easy to make conversation with. When i went to look at the truck i noticed a few rock chips on the inner fender of the rear wheel well, which had started to surface rust just a bit. So that was the only thing i asked them to take care of. They stated that they would sand it down to get rid of the rust and paint it. Now when i picked it up it was raining so i quickly looked and it looked good so i drove 2 hours back home and the next day i took a better look at it. I noticed they didnt sand it down at all and the rust was still showing through because of the poor touch up job they did. Honestly thats a pretty pathetic move on a dealership of that size, and it shows their true colors. They cut corners and did a sh** job just because they dont think people know any better. I was going to call and see if they would correct it but i dont trust them to do it the right way. Because of that i will never do business there again.
We went there to buy my first car and Doran helped me find the exact one that I was looking for! I got it within a week and it was a fun and simple experience! Doran also showed me how to use everything and set up everything in the car! I would highly recommend him and NYE to others!
I had a wonderful experience at NYE Toyota - just picked up my second Highlander. Jeff Gifford and AJ Aquino were amazing to work with and made the process so easy! I would highly recommend them for your automotive needs
Our salesman, Mike was wonderful. He was honest and sincere and there was no high pressure or games. Thank you Mike. Brian in finance was also great. He went over all the extras and when we said we weren’t interested he moved on and didn’t pressure us. We had been to many other dealers and it was a nightmare and that was how we ended at Nye. We will be returning when we need another car. Thank you for your integrity.
I recently purchased a certified used Toyota at NYE Toyota. Wow, what a wonderful experience. I’m so grateful I made the drive to Oneida. In the past I have been very anxious about going to dealerships because of the way I was treated. Eric Brockway, my salesman was amazing! He was knowledgeable, patient, very helpful and genuine! I have a great certified used RAV4, looks like new! For the affordable payment I needed! I can’t thank Eric and Nye Toyota enough! I will recommend Eric, Brian and NYE of Oneida to my family & friends!
Great service!! Devin went over everything Drove away happily a customer
Jim Clearly is a pleasure to work with.My wife and I had such a wonderful experience when Jim sold is our Prius Prime last year that we specifically asked for Jim to help us with our Rav4 Prime selection and purchse.Jims the best. I am recommending everyone to shop at Nye and ask for Jim.
I love this new car! Great experience with Jeff and Mike!
Love my Rav4 thank you Jim Cleary