user
Olympia Autobody Inc
711 Legion Way SE, Olympia, WA 98501, United States
Appearance
Olympia Autobody Inc
Comments
Ch
Review №1

I like to spend my money with local small businesses whenever possible, so after I hit a raccoon on the freeway I called around to collision centers. From the beginning they were phenomenal. The receptionist lady magnificent. The quote was much cheaper than the other 2 and they not only fixed the entire front end and air conditioning to brand new on our Mazda 5, but they even vacuumed out the inside of the car and washed it. In addition they finished 2 days earlier than expected. Hopefully I never need to use another collusion center, but if I do they’re always going to get our business. Thanks a lot guys.

Ja
Review №2

Great customer service and they were able to perfectly match the paint code and paint a plastic cover for a brand new car

Ro
Review №3

Not impressed. At all. I’ll never trust my vehicle repair to them again.

R_
Review №4

This shop was very fair to me. I had a little thing to take care of, Dennis gave me an option for fixing it myself. I ended up going with the shop doing the work, and the price paid was what the price quoted, which was reasonable. Dennis also explained the pricing for getting body work/a paint job. I appreciate the time he took even when he knew there was no way I could go that route. If I ever play the lottery and win, I will go here because of Denniss helpful and friendly interaction.

Na
Review №5

Great shop very good trained body workers highly recommend shop you wont be disappointed with your vehicle once you get if back from this shop

Br
Review №6

WoW amazed with the great customer service here. We will be using this company in the future.

Ta
Review №7

Great shop, did amazing work and the people were very helpful and nice!!

Ad
Review №8

We have used them several times and they are great! My son and I had a couple of loose bumpers and they had us come down so they could take a look. They fixed them on the spot at no charge!

La
Review №9

My fiance and I were in an accident where the other insurance company is taking care of all of it. It seems like they get a lot of business, but we had the initial estimate in about 20 minutes. Staff was friendly and the waiting room was pretty tidy. I dont know much about car repairs and costs, so I cant say whether or not the estimate was accurate, but the guy who did it walked me through the points on the bill without talking down to me, and it did make sense.

Sc
Review №10

They always do a good job, and if something happens they will fix it.

Wa
Review №11

Very happy with there work

sa
Review №12

Wow this shop makes our car look like a brand new car after repair... they did an awesome job. I really recommend this shop for future body repair works...I wanna thank you Olympia Autobody Inc for the job well done👍

Ge
Review №13

Good and fast.

Ji
Review №14

Stopped by the shop at 4:50 on a Friday night looking for some replacement plastic fasteners to hold my grill parts together. Todd looked at the issue, was right back with fasteners, installed them and I was on my way by 5. Great service, friendly staff and also no charge.I would definitely go back to this business.

vi
Review №15

Rusty gave me a fair and reasonable estimate and did the work in a timely manner. Great service.

Mi
Review №16

Rich is the best auto body shop in town. I have been taking my vehicles including two Corvettes to Rich for 15 years. Very honest and reliable.

As
Review №17

Would only recommend this shop if you want to bring your car back several times, get a loaner car with an empty gas tank, have them “forget” to put your radiator cap back on, and have the staff give you attitude when you just want your car fixed the right way. Worst body shop I’ve ever worked with.

Ko
Review №18

Absolute worst people.

Ma
Review №19

Excellent customer service, quality work, and and my car was ready in the time frame they estimated. Rusty went above and beyond what was expected. Thank you Olympia Autobody Team!

Ca
Review №20

They put the car back together but did not fix it after front end damage from accident... air conditioner still does not work and had to take the vehicle to another shop because they left my brake cable wrapped around the drive line - VERY DANGEROUS. Two stars because, at least, they were very nice!

Mi
Review №21

Vehicle looked like it did the day I drove it off the lot, and Bambi did a number on it. I would recommend them to anyone that needs bodywork done.

Am
Review №22

They did a fabulous job with my car and it looks great. I just wish they had communicated better between me and my insurance company. I dont know who dropped the ball - but I had a hard time setting up a ride at the last minute when the rental I had requested fell through.

Du
Review №23

This place goes above and beyond to ensure quality work and customer satisfaction! They provided a loaner car free of charge while my vehicle was being repaired! All around great experience! Although I dont wish to see them again... hahaha

Ry
Review №24

Excellent support!! I had someone pull in front of my car at about 42 mph smashing my vehicle up pretty seriously and it was towed to Olympia Autobody. Joel Steever and his crew did a wonderful job of helping me out in a bind not just with damage assessments but logistical support. Before I was even off the phone with my insurance company making the claim they had a rental car waiting for me, provided some bags for items out of my car, and had me on the road in under 30 minutes. This is a top notch organization that cares about their customers first.

Ra
Review №25

These guys are good. Straightforward, fast, no messing around, competitive price. Highly recommend.

Re
Review №26

First, they did a great job and were very courteous.That said, they estimated the repair at $900 and the job ended up being $1700. They never called me to inform me of the change, and instead submitted $1200 (instead of $400) as a claim to my insurance company, causing a cascade of surcharges that will cost me more over time than if I had paid for everything out of pocket.

Ad
Review №27

Made me feel like a valued customer from the moment I walked in. Kept good communication with me during the process and did an outstanding job.

Le
Review №28

Grossly overestimated fender bender repair. Quoted $1.5K: $500 - bumper, fender replacement parts, and the rest - 20 hours of labor. The estimator said that the fender, which was bent a little bit, could not be fixed needed to be replaced. I paid at another shop $600. Only a bumper was replaced ($170). The mechanic did the superb job (did it in one day) – it looks better now than it was before. Do not believe Olympia Autobody when they say there is no way to fix parts and everything has to be replaced.

de
Review №29

The guys at Olympia Autobody are very professional. They fixed my car in the time and for the price they quoted me. The paint job was perfect. I am very pleased.

Be
Review №30

These men are not just good they are very good. My car came out as good as new and finished when they said it would be, I hope I never need to used them again but, if I do need work done on my car it will be them.

Be
Review №31

Late, late, late...and they charged my insurance for their mistake repairing a headlight. They had my car for like 3 weeks, and they kept changing the promise date on the paperwork so they could report compliance with my insurance. I wont go here again.

Ma
Review №32

They forgot to call me after I took my car there, it was over a holiday weekend so when I called them on Wednesday the first they did was apologize instead of making excuses. The work was excellent. It was the second time I had to use them in 15 years and both times the work was done really well. After the initial snafu they kept in touch and delivered the car and the exact date they said they would. Nice job guys. Dont get fat and lazy now.

Mo
Review №33

I have been working with Rich for many years. They always do a great job.

Ma
Review №34

Friendly, honest and reliable.

Bl
Review №35

Took my car to this business after getting into an accident. They said they could do the repair and it would take 1-2 weeks. The repair ended up taking months as I had to bring the car back 5 times. They forgot to paint pieces, the pieces that they did paint had fresh scratches on them, they damaged my car in the process of their repair which resulted in them repairing it even more. There hours of operation are only 8 to 5 so it was incredibly difficult to go there after 5 and find anybody. I would pick up my car, find stuff that they hadnt done and I would have to bring it back the next day. All in all I had to bring the car back 5 times. They did eventually fix it all, but their initial estimate was just plain wrong. I would not recommend taking your car to this business.

Bl
Review №36

Cant even tell my car was damaged

Ch
Review №37

The staff were friendly and worked with the insurance so that there was no hassle for myself

Su
Review №38

They repaired my Kia Sedona after an accident, they were great. The van was done when they said it would be done. When my alarm wasnt working quite right afterwards they fixed it promptly and dropped me off at work and picked me up.

Br
Review №39

Take your car here if you want them to finish totalling it. Poor work. Lawsuit in the works.

Jo
Review №40

Repaired vehicle mint condition.

Me
Review №41

Good, fast, and friendly service

Ph
Review №42

Great workmanship, great customer service

Ke
Review №43

Terrible grumpy staff.. If you have to go here please do yourself a favor and only deal with Cory..

H
Review №44

Does great work.

An
Review №45

Just like it never happened.

kd
Review №46

Staff is stuck up!

Information
10 Photos
46 Comments
4.2 Rating
  • Address:711 Legion Way SE, Olympia, WA 98501, United States
  • Phone:+1 360-754-1333
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Similar organizations