user
Castrol Premium Lube Express
1001 Cooper Point Rd SW #200, Olympia, WA 98502, United States
Appearance
Castrol Premium Lube Express
Comments
Re
Review №1

We have been bringing all our vehicles to Mikes for years. They always take care of us. The folks there are professional and personable. I would 100% recommend have them work on you car or truck.

De
Review №2

I took my 1974 nova here about two weeks ago with quite a bit of work to be done on it. I had to search for a bit to even find a place that would work on my older car but these guys were up to the challenge. I needed my carb tuned, my engine timing fixed, my brakes changed, two rear tires, and a stall converter removed and replaced. I had only bought the car 2 days before taking it to them and had driven it very little beforehand but I knew it had some issues. Gary and Ken have been working with me very diligently to make sure I got the right things fixed and in a timely manner. Theyve really changed the way my ride runs and Ill be bringing it back here for all my needs.

Ca
Review №3

**TRUSTWORTHY AND FAIR**These guys were fantastic. I found myself in a bind with my car not starting mere days before a big trip. They were able to check it out on short notice, and when the solution proved to be trickier than expected and went long on hours, they were kind enough to cut back a bit on the final price.Ive been trying to find a solid, reliable mechanic in my area, and these guys are it! STRONGLY RECOMMENDED.

Je
Review №4

Professional and courteous staff who communicated clearly, that was refreshing. After 35 years (give/take) of personal car ownership, I can truly say that Ive finally found an auto shop that I wouldnt be embarrassed to recommend.Ken played a key role in going the extra mile by speaking in layman terms and as a compassionate person who took the time to understand my concerns to which I Thank You for your time and patience in answering all my questions!Mikes Plum Street Automotive is fair in their pricing and knowledge in the automotive field. They saved me half the cost of dealership charges. I was informed during every step. All interactions were very positive and informational. My car sounds and feels right again ~ Value Added to my life!From my experience, the small business who cares is getting harder to find these days. If Price -to- Value Added Service is what you want, Id wholeheartedly suggest trying Mikes Plum Street Automotive! JC

Ev
Review №5

Had them replace my steering coupler they did a great job were fast and courteous 10/10

Fl
Review №6

They replaced my clutch on my FIAT POP 500 that is my sole commuter vehicle needed for traffic control all over western Washington in very timely and efficient, very professional manner for a very competitively price. They were wonderful all the way through this major ordeal for myself and I appreciate them very much.

Dr
Review №7

Very professional employees. Always willing to help out when needed! Do what ever is needed to get me the best service. Voluntarily came and picked my car up from my work, did the asked repairs and maintenance, and delivered vehicle back to me at my job site. Best service around for sure and the best prices for the best quality. Highly recommend. Usually deal with Ken, who is always great and as kind as can be!

Li
Review №8

Mikes Plum Street is amazing.

Br
Review №9

Easy to work with and were extremely affordable. Didn’t force any unnecessary maintenance on me. And had my CV axel replaced within a few hours.

To
Review №10

Amazing as always! 15 year customer here!!

JP
Review №11

Honest and trust worthy but not thorough. I brought in a Forrester for some work on the belts and asked to keep the faulty parts. They told me they boxed them up and put them in the car. Nope. Got home and nothing there. They also didn’t disconnect the battery when working on the car, must’ve crossed some wires, and blew the fuse to my heater. I drove from Olympia to Portland in the rain with no heat or defroster. When I left them a voice mail explaining my disappointment, they never returned the call. They also forgot to put two poppers back on my motor cover, so it was flopping around.

Ja
Review №12

Ive tried a few places in town, and they are keeping my business now. Smart, honest, and friendly. If you are new to town, this is a good place to bring your car.

Ch
Review №13

Mike’s is the only shop I take my vehicles to in Olympia. Been going there since 2015. I’ve always had excellent service from them. They offer courtesy rides to get you to work or pick you up after your vehicle repair work is completed. The employees operate with high integrity and I am constantly referring friends and family to them. They communicate well and do honest work! Thank you Mike’s Team!

Bo
Review №14

A little slow at an hour to change oil but they vacuumed my carpet.

Ad
Review №15

Although I have not had my vehicle repaired by them (yet), when I did call Ken was very helpful. I could tell that he went out of his way to provide me with more information than the other places I have called. He explained everything in easy to understand terms, and was very personable. I would also like to mention that the quote they provided me was far lower than others I have received.

Za
Review №16

Thank you for taking care of our van in a quick and timely manner.

St
Review №17

Very skilled and very efficient people work here. Never once have they steered me wrong.

Mi
Review №18

Gonna have to change my score because actually I didnt mean to rate this last night Im sure you have a great company that offers great services and Im not a customer I drove passed it and of course Google does what it wants. Have a great day

Ju
Review №19

These Guys are awesome.... Took care of us after a really bad experience at another company. I will tell everyone I know these guys are the one to see if you need auto repairs or just a basic oil change :)

Ro
Review №20

Castrol Lube is Plum Street Motors not on Plum and is also known as Mikes Auto. When I called, Ken answered, not Mike. I needed a tow and everything was efficiently organised including the repairs.

Sh
Review №21

These guys are great! I have had to have some major repairs done to my vehicle in the last few months and they have been awesome with their pricing. They even offered to give me a ride home!

Is
Review №22

The most honest auto shop!

Ha
Review №23

I finally brought my car in after 3 cancellations. They were polite and professional. My old van needed a lot of work but Mike worked with me to get financing and got the work done quickly. It runs like new!

Ca
Review №24

This place is clean, friendly and quick with service. Cindy is always on top of greeting and taking care of people. Also they go above and beyond making sure everything is in check even as far as calling and offering to take care of something youve space on taking care of yourself. *Bonus they send you reminders for your oil changes* Thanks you guys, youre all amazing.

jo
Review №25

Friendly & helpful staff & mechanics

Pa
Review №26

Stephen Shelstad took my call and booked my appointment quickly. He was professional, courteous and fun. I was servicing my car for a trip, oil change etc. Stephen answered my questions I had, and explained things well. I will continue to go here for my cars servicing needs.

Kr
Review №27

This place is awesome! They took really good care of me each time I went in.

La
Review №28

These guys are the best of the best. I would highly recommend this auto repair shop. Will always go here for vehicle repairs.

Ga
Review №29

My car is very well taken care of here. Only place Ill go. Great people.

Ka
Review №30

Owner of the Hyundai that I drive took it here because we didnt have time to wait for the weekend to take to our usual mechanic. I heard that the employees were pleasant. $450+ and a diagnostic later, the car appears to be fixed...for about 1 day. It started having the same problem again and got progressively worse, then unsafe to drive. Few weeks later, took it to our usual mechanic (not here). He test drove and examined the car, then replaced the fuel filter and fuel pump. Car runs perfect, engine light now off. His total for parts and labor was less than half what this place charged for not fixing the problem. Not impressed with this place. Id give fewer stars, but its not CPLEs fault that the car owner didnt come back in to complain (I would have).

Ka
Review №31

We took our car in as it wasn’t starting and mikes helped us try and get a warranty for a brand new battery from O’Rileys (battery was from there and was put in less than a year ago) unfortunately we couldn’t get warranty because of O’Rileys policy but mikes were really friendly and had fast service. and we got ourselves a new battery with THEM and with a warranty. Thanks for the great service, we will always come here for our car trouble from now on!

ro
Review №32

Heater core went out on the mom van. When I dropped it off they offered me a ride to work, which I appreciated but choose to walk since it was down the street. Car was done early the next morning. Every one was super nice and helpful. The only painful part was the bill. $800 but I am sure that would have been the cost wherever I had taken it. Highly recommend Mikes!

Ja
Review №33

Great service and super understanding especially with pricing theyll always help with a deal or give you a better option.

Ti
Review №34

Was here on vacation and my car would not start. Called several other places and this was the only repair shop that wanted to work on my car, older model van. They called with the diagnosis before working on it and the bill was very close to the quoted price. Techs were knowledgable and friendly. At no time did I feel as if I were lied to or taken advantage of in this process. Would highly recommend.

Mi
Review №35

Car broke down on a Friday and they were able to get us in that same day and had it finished before they closed. Didnt have to miss any work!

Hi
Review №36

I was introduced to mikes automotive by my sister who had been a happy customer 10 years. My first visit on my own (also a new driver), Mike came to greet me himself. Ever since ive had nothing but straight forward and empowering experiences. This is the only place i bring my cars.

Do
Review №37

Guy driving the company car was driving incredibly reckless. not sure why he though that would be a good idea, especially in a company vehicle. netherless, im never taking my vehicles here.

to
Review №38

This morning I was at a doctors appointment on Westside Oly. My battery died. Contacted Mikes and they had a VERY nice guy at my location within FIVE MINUTES!! He followed me back to the shop. Where even though all the racks were filled with cars the AWESOME young man at the counter (sorry forgot your name) made it happen so they tested my charging system and replaced my battery outside. I think from the time at my location to the end was less than THIRTY MINUTES. These folks are AWESOME!! And though I usually have new jeeps, I will take my vehicle problems to them from now on. THANK YOU to ALL you folks there at MIKES!!

Fl
Review №39

Ive been so happy with the service at Mikes Plum Steet Automotive! Im glad Ive found mechanics that I can trust. Thank you so much!

er
Review №40

My battery had slowly been dying and after my oil change went to start the car and the betterb was toast the manager changed it in the rain for me with an in stock battery great watch service!!

Ja
Review №41

Best price around, great customer service and straight forward honest work

Sa
Review №42

Great service I love taking our cars here because they do it right and they service USPS trucks

Da
Review №43

Affordable, Trustworthy, and genuine employees. You have gained a lifetime customer.

Sc
Review №44

Was sent there by another garage when the hose on my radiator blew out, they had me in and out in like two hours. Great people and great service

Ch
Review №45

My repairs were done correctly, and the cost was a little less than estimated. Very happy with the service.

Ro
Review №46

Mikes has been servicing Olympia’s auto repair and service for many years. I have taken all my vehicles to him and received professional care and quality. Ron Walters.

H
Review №47

Great service shop & prices. Friendly staff.

Ji
Review №48

Reliable, thorough, trustworthy. I love Mikes!!

Ga
Review №49

Great mechanic, excellent customer service.

Ha
Review №50

This shop rocks!!! They made sure my car was running right!

Information
5 Photos
50 Comments
4.7 Rating
  • Address:1001 Cooper Point Rd SW #200, Olympia, WA 98502, United States
  • Site:https://maps.castrol.com/76584
  • Phone:+1 360-754-3990
Categories
  • Oil change service
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations