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Capitol City Honda Sales
2370 Carriage Loop SW, Olympia, WA 98502, United States
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Capitol City Honda Sales

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Co
Review β„–1

Went to Capitol City Honda Monday afternoon 08/23 in search of a reliable vehicle. Totally unexpected found the one and only Subaru Impreza. The car I was originally looking for to begin with. All thanks to Mr. Abe Minkler. Very friendly and knowledgeable guy who answered ALL our questions and helped find the car I’ve been searching for. Couldn’t ask for a better salesman. Great experience for my first carπŸ‘πŸ»πŸ˜

v
Review β„–2

We recently bought our Honda Ridgeline from Bryan Wheeler. From the moment we started talking to him it was a fun experience, his love for cars really shines. He has complete knowledge of the features of the car, as well as why buying from Honda is a superior idea. I did his β€œnearly painless test drive” and my husband gave him the highest compliment ever saying he could train commercial drivers his directions were so smooth. No pressure to buy, no price change, no surprises. Bryan is very professional, easy to talk to and I highly recommend buying a car from him. We will be back if I can ever wear this one out! Thank you Bryan.

El
Review β„–3

I went to Capitol City Honda with out any hopes of finding a car. I literally walked by faith and not by sight Into this dealership because i have been turned away from many others. As soon as I walked in Brian McDonnell greeted me and my fiancΓ©, he asked what we were looking for and automatically knew what we were talking about, I explained to him I always wanted a Honda either a Civic or Accord, we went onto the lot and he showed me 2 cars test drove the second car and I fell in love with the second one which was a Civic. Brian was understanding and not pushy at all he gave me my space to pick and advice from his expertise. Now the process was about to begin and all I had was faith. A few hours later he came back with an amazing offer and the deal was made, I walked out with a 2019 Honda Civic and a 7yr warranty. Thank you To Brian and his team for making things super comfy and easy for me I appreciate it and I love my carπŸ˜†

ry
Review β„–4

I would like to give a big thank you to Jeff Malamstrom, Abe Minkler, and David Boudavong for helping me out on purchasing the perfect car. They took care of me very well, and if you ever come across with these guys at Capital City Honda, they will do the same for you!

Er
Review β„–5

I recently purchased a 2018 Honda CRV from Capitol City Honda. Bryan Wheeler, or Wheeler as he liked to be called was our sales person and was fantastic. He was so knowledgable of the vehicles and never pressured us during anytime in our visit to purchase anything. We test drove two cars we liked and ended up with the CRV and I love it. If you are in the market for a vehicle visit Capitol City Honda for your needs and ask for Wheeler.

G
Review β„–6

If you must buy a car from this dealership, watch all the numbers very carefully. Price on the sticker is different than price they put on the contract. I didnt catch it-thats on me but do you want to do business with a dealership that you have to watch like a hawk? Salesman was nice--but since I assume he knows the practices of the dealership and works on commission, why wouldnt he be? Anyone want to buy an over-priced, low mileage Honda? (Id love to get out of the contract but see above, where I paid too much for the car.)

Ke
Review β„–7

Tyson helped me find the right car within my budget. My brother purchased a Acura here 3 months ago and told me to come see Tyson. Overall a great experience at Capitol City Honda. Tyson walked with me thru the whole process and was trying to get me the best deal.

Je
Review β„–8

Bought my new Civic here a couple weeks back. Awesome service! They were able to get me a great rate with a somewhat reasonable down payment. Definitely recommend!

Ni
Review β„–9

Was in for an oil change on my 2005 Element which i loved. Started asking Taron about the used cars on the lot which were comparable to my Element. He was very knowledgable about the options on the lot. I gave him info about what kind of vehicles which i would be interested in seeing. The next week he called and said he had a potential. I agreed to come on. He sent a great email with all the specs for that car. When I came in Taron called me by name, was friendy and excited and had such enthusiasm. When that was not the right fit he offered another option. Later that day i was the new owner of a 2016 CRV. Throughout all the negotiations he was cheerful funny and patient. Taron was spectacular and i would recommend him to anyone.

De
Review β„–10

Wonderful! Don’t waste your time going to other lots, this is the warm, friendly, patient and non pushy experience you dream about when purchasing a vehicle. Savannah was knowledgeable and a pleasure, I can’t say enough great things about Ronnie and his knowledge and patience, and Vivian in finance was another 5+ star to work with!! Highly recommend to anyone looking for a great Honda experience.

Mo
Review β„–11

Tyson helped us out quickly and efficiently, we got an amazing new Jetta that we are so excited to pick up. They honored the number they gave us at first. This is my second time purchasing from Capitol city Honda and I recommend it to everyone I know looking for a new car. Thank you to Tyson and the rest of the crew for being professional, kind, welcoming and loyal.

Ca
Review β„–12

My first encounter was with Jason and he was very quick to assist. My 2nd encounter was with Tyson and he was incredible. We were able to make a deal that made both sides happy and i cant wait to drive my Grand Cherokee home tonight!

Ch
Review β„–13

Im pleased, and impressed, with the customer service at the Capital City Honda dealership. Since buying my Ridgeline in 1019 Ive been back regularly for service needs. The people who interact with me are down to earth, friendly, and knowledgeable. I see no reason to go somewhere else.

Ha
Review β„–14

We recently purchased 2 vehicles from Capitol city Honda and we would like to thank Greg Rice for his professionalism and extreme kindness... 5 stars def.

Ki
Review β„–15

I had such an amazing experience shopping here at Capitol City Honda.When I( my family and I) came, we had no intention but to window shop. A gentleman named Jason Solomon greeted us promptly and was there to assist. He asked us what we’re our needs for the next car and narrowed it down from there. I ended up test driving the Honda Pilot and was so pleased with the car itself that we decided to get it.He wasn’t pushing us to buy at all. He genuinely wanted to put us in a car that we were happy with and that my kids could grow into. I didn’t feel like I needed to tell him to back off or be like β€œnaw, I’m okay”. He was listening and delivered!Upon going to financing, they were trying to work with our budget which made our decision here so simple.When the time comes for me to get another car, I’ll come back here! They made my experience that pleasant.

Ka
Review β„–16

Purchased my first car from here. Kristi was GREAT! Had a wonderful experience- This was my first time bringing my car in for anything since purchasing.I went in on Wed 9/15/21 to get my tire pressure checked- Im going on a road trip and my Tire Pressure sensor had come on. I had also noticed a nail in the Front passenger Tire. The Service department was able to get me in I told them I thought I saw a nail on the passenger front side tire- they stated that they would check and when they were done they told me they didnt see anything.The next day my Tire pressure gauge came on again. I then took in on Friday again after I saw the nail that I had told them I saw the first time. They were unable to get me in due to them being busy which I can understand. They also adv me that their express service inst able to fix a tire on weekends.I was in Sumner and decided to take my car to the Honda dealership there to check on my tire issue. There they were able to get me in and FIND the Nail that I told them I saw.I was upset that the the issue could have been resolved the first time I brought it in and that it took me taking my car to another dealership for them to find the nail.Due to my bad first impression I will just be taking my car to the Sumner location for all maintenance if need be.

ka
Review β„–17

Very friendly and professional environment. Immediately was assisted and was taken care of from start to finish with ease. My husband and I are very happy with our car purchase from here.

De
Review β„–18

Tyson had to work on my deal for hours, however he never left my side. We talked about a lot of things during the waiting time and I enjoyed his company very much. Tyson and all other staff were friendly and helpful. Another thing I was impressed by was how Tyson and others I spoke with were very happy with the dealership they work at. They said that Olympia Honda was the best place they had ever worked. I like that.

Da
Review β„–19

Daria, Jeff and Abe were great to work with. Top notch service. My purchase was a little out of the norm and compared to the other dealerships I dealt with while looking around, I can say it was no fluke that I ended up buying from Capitol City.

Ki
Review β„–20

Willie did an exceptional job in helping us buy our car! Everyone at the dealership was kind, helpful and knowledgeable. I would easily recommend Capitol City Honda to my friends and family. We LOVE our Honda CRV.

Ja
Review β„–21

Willie is great. No pressure at all. Love my new car and the free warranty is definitely a plus.

Jo
Review β„–22

If you’re looking for the best sales experience that you’ve ever had stopped in and see the boys and girls a Capitol City Honda. We were first greeted by Savannah in the BDC and she answered every question my wife had regarding our new purchase of a Honda pilot. When we arrived we were greeted by Brian Wheeler who became our sales person and from picking out our car to the test drive that tested everything we wanted to the ease of the Negotiations Brian was fantastic and knowledgeable. We then met with the sales manager Jeff who greeted us and congratulate us on our new purchase and made the experience even more pleasurable. The finance director then came and grabbed us so that we can get in and out of finance without a long wait which made the day even better considering it was the hottest day of the year I will be sending all of my friends and family to Capitol City Honda I want to thank everybody for the fantastic buying experience that we had today.

Fr
Review β„–23

Excellent service! They were fast courteous efficient and the prices were very reasonable. I highly recommend Capitol City Honda :)

Ge
Review β„–24

I am super pleased with my buying experience with Joe and everyone else at the dealership! It was relaxed and hassle free and they were happy to answer all my questions. Loving my new wheels!

Co
Review β„–25

Ive bought 2 cars from Capitol City Honda and have always had my cars serviced there. Theyre always professional and always friendly and helpful.

CJ
Review β„–26

Have been wanting to replace the BMW X3 with a new vehicle for some time now. Have owned several Hondas and still feel this auto maker puts some of the most dependable automobiles on the road. We did look at other makes and similar models, but the CR-V won out. This is the second new vehicle weve purchased from Capitol City Honda, the first was a 2015 Civic. We managed to get exactly what we were looking for. CR-V EXL, white with black/beige interior. Our salesman, Bryan, is a highly personable fella who takes time with his clients to ensure all questions are answered to satisfaction. Although this sale was a slam dunk, it was still nice to have a knowledgeable, friendly and patient salesman to guide the process. The whole process is time consuming, but over all I feel we were well served. p.s. dog friendly to boot!

Mi
Review β„–27

Abe went the extra mile providing exceptional customer service. He even took time to buff a few water spots himself. Really appreciate his no-pressure, knowledgeable, friendly style. Thank you Abe and all of the other friendly people at Capitol City Honda that helped us throughout the process!

Ge
Review β„–28

I arrived-at dealership and was met by Tyson, he immediately asked if I was George, to my surprise, great start. Tyson was very friendly and had nothing but praise to say about the dealership. That put me at ease right away, buying a car is always stressful, not this one. Tyson did a great job handling paperwork and explaining it to me. I would definitely recommend dealership to friends and to make sure they ask for Tyson!!

A.
Review β„–29

The team was super welcoming, eager, and ready to help make the deal happen. We love our new car!

Di
Review β„–30

After service my car has not been put back together properly. After the 3rd time this happened to me (at 30k miles so 6 oil changes) I was told I probably dont know how to park and ran over a parking stop to damage under my car. I drove 10 miles after my 30k service before the plate under my car came disconnected. I never parked at a wheel stop or curb and it is the third time out of 6 oil changes this has happened. After 10 miles of driving after a 30k service my car was making a noise I called the service department they could hear it and told me not to drive it they would get a tow truck since I had just left the service department where they said my car was in perfect condition. It was a 3-4 hour wait for the tow truck. The service department was then closed. The next day I called them at noon - no one called me to let me know what was going on with my car. After I called in I was told a part needed to be ordered and it would come in Saturday but they are closed then so I couldnt get my car back until Monday. I needed a vehicle for the weekend and the person said she would connect me to the manager to see what could be done. She left me on hold for 10 minutes then answered and asked who I was holding for. I never spoke with anyone else and no one helped me.

Gi
Review β„–31

Pretty much an in and out experience. Tyson Studer has a great route hes put together for test drives and works to make sure you get the car you want. Great experience. Got a payment plan close to my goal. I recommend this used car location.

ta
Review β„–32

Called on a Dodge Dart for my daughter yesterday. Was told to come in at a certain time to view and test drive. I was told to come an hour before closing in case we wanted to purchase it. We got there.....we were told the Dart had to have detail work for the next 2-8 weeks and that it was not available yet. When I had called they said it was available. This was a bait car to get us in there to be showed other cars. We walked away and they lost a sale. They get one star because I had to give it something in order to post.

De
Review β„–33

Salesman was fine. They just did not have in stock what we were looking for. Unlike a few other car dealers in the Auto Mall, I would give them another chance.

Je
Review β„–34

Nolan went above and beyond our expectations helping us find our new to us CRV. He thoughtfully listened to what we were looking for and found us the perfect match. The paperwork process, although long, was handled smoothly. We love our new CRV and highly recommend Nolan and the crew at Capitol City Honda if you are looking for a solid pre-owned vehicle.

Ro
Review β„–35

My experience was great . The salesman that helped me was Jason Solomon . This is the second time he sold me a car and he was very attentive to my needs both times . This time was no exception he had the car I wanted to test drive ready in a matter of minutes . He helped me with questions on the paperwork and when it came time to go and talk to Adrienne in the finance department he sat with me and kept me company while waiting . He had my detailed and ready for me when the paperwork was done . Adrienne was also great to work with . She helped me before I came in with information about another car I bought from Capitol City Honda . That car was totaled in an accident two months after I bought it and she helped me get ready with information on how I could a down payment so soon after buying the other car . Both times she made the financial end of the buying a very pleasant experience . This is the third car I have purchased and she has always made an enjoyable experience. Adrienne and Jason are a great team together and mad the whole car buying experience the best I have ever had . I will definately buy my car from Capitol City Honda .

Ma
Review β„–36

We recently worked with Krystie Sarles to find a midsize SUV that would fit our needs. She was extremely friendly, knowledgeable, attentive, and has a great sense of humor that enhanced the entire experience. We would recommend her to anyone looking for a smooth car buying process. What we enjoyed most is the fact that she is very easygoing which takes away the tension and stress generally associated with purchasing a new vehicle. Thank you very much, Krystie!

De
Review β„–37

First drove car with Ronnie Roberts but when we came into dealership to discuss details a few days later, Ronnie was with another customer so we worked with Joe Hartough. Joe was very easy to work with and was able to answer any questions we had about our new purchase. We spent a few hours at Honda and am very happy with our purchase of a Honda CRV. Thank you for your professionalism.

Ma
Review β„–38

I bought a 2021 Honda HR-V from Krystie at Capitol City Honda. She walked me through the process without any pushy aggressive salesperson behavior and I really appreciated that. She is so knowledgeable on buying a new car and it was a great experience. I got into an accident only a couple months later and it was totaled! I went back to Krystie and she was sweet and helped me through that process and I got a 2021 Honda CR-V that I LOVE! GREAT EXPERIENCE! If you are looking for a new car go see Krystie at Capitol City Honda!

S
Review β„–39

Krystie Sarles was an AMAZING sells rep. She helped me find the right car for a price that fit my needs. She was friendly, personable, and a genuine human. I feel comfortable with Capitol City Honda and the purchase I made largely because she took the time to explain every aspect to me in an easy to digest way. Thank you Krystie

Hu
Review β„–40

My fiancΓ© bought a used hamster car here. They seem awesome! I would recommend them to my friends (so far, but I dont see it changing).

Da
Review β„–41

I shopped for a few months until I discovered the perfect vehicle for me at Capitol City Honda. They didnt budge on price but Vivian in Finance got me an incredible rate. Id do business with them again.

L
Review β„–42

Taron treated us so well! He went above and beyond excellence ⭐️⭐️⭐️⭐️⭐️ Great experience. I got a 2015 Honda Accord sedan LX. Fantastic car it’s everything I wanted in a car drives beautiful. Everyone was so friendly and genuine. I felt like we were treated like we were part of the family there. I have heard great things about Capital City Honda for years. I am so. grateful for this great car . Price was lower then average and Finance is fantastic low rates. THANK YOU!

Ta
Review β„–43

Spiro the finance manager is easy to work with. Vivian completed our documents so quick ! A real professional !explained everything. Thank you Greg in sales ! Heck of a teamTammy Wheeler

Ho
Review β„–44

I called up for a question for my Honda CRV and Casey in the service department left me on hold the first time for 5 minutes β€œto ask his senior”, that’s okay I didn’t mind that, but then someone asked who I was on hold for. I told her and she put me back on line with Casey. I repeated to him what I needed and then he put me on hold again for 12 minutes. After that someone picked up the line and asked who I was on hold for, I told her Casey put me on hold. So she put me on the line back to Casey, he picked up and I asked why I was put on hold so long. He said β€œhis senior was busy and will call me back later”. Why did it take 12 minutes to tell me that?!? In the end I didn’t get my situation resolved. I don’t think it should take 12 minutes to ask someone that a customer needs their help. Very disappointed

Li
Review β„–45

My husband and I went in pretty much knowing what we wanted, from the type vehicle to financing. We worked with Taran, and he was not pushy at all. We told him what we wanted, and he, along with the rest of the team, made it happen. I highly recommend!!

Ni
Review β„–46

Absolutely the best service I have ever had, not to mention the great price on our new Pilot. Ron was our salesman. He listened to what I said as I was surprising the wife with a new car, he responded quickly to calls or messages, and had the correct answers to any question I had. He had all my paperwork done and ready to go so we could show up and leave right away without sitting in the dealership for hours. I will recommend Capitol City Honda and Ron to anyone I know thats looking for a vehicle.

Ca
Review β„–47

My husband and I stopped in because we saw a used CR-V on the Capitol City Honda website and we wanted to see the vehicle in person. Tyson greeted us and we took a test drive. The customer service team was exemplary, with Tyson, Spero and Jennifer in finance. We are so happy with our experience and our new to us vehicle. Thank you to everyone at CCH!

Ba
Review β„–48

Krystie was great. We came in and she helped us find a car that best fit our family. She cares about her customers and has made us a fan of Capitol City Honda.

Ro
Review β„–49

Took my CR-V in to have a tow package installed. Everyone from the parts folks to the shuttle drivers and Dex the service associate were friendly and helpful. Dex was able to get the work done a day early so I could head over to Central Wa. The tow package looks great and I was able to stay on schedule. Thank you Calitol City Honda! If you are in need of service for your Honda check them out.

He
Review β„–50

We had a wonderful experience with Capital Honda Used Car Department. We were looking for a decent used car for our teens to use. From internet sales, to Tyson our sales person it was a great and smooth experience. They gave us a great value on our trade in and made it a good experience. Highly Recommend them for a great used Honda expierence.

Ph
Review β„–51

Krystie was great. I made her job harder than it needed to be but she was always patient and helped me to the best of her abilities. Her constant jokes made everything a lot less stressful. Would definitely recommend her.

My
Review β„–52

This was the second time we back here exactly on the April, when the cherry 🌸🌸🌸🌸🌸 blooming. The 1st time was on 2016 and this year is 2021. Last time, I didnt know there is a cherry tree with two colors : pink and white...it is really really beautiful.We love the Honda brand, we have sedan, SUV, pick ups... but often has one of them is Honda. Not only that we love the services here. They are very experience, good consult and service andcalways save time for us.

Fa
Review β„–53

Our sales guy was Taron. He made us feel extremely comfortable from the very start. No pressure very friendly we told him what we wanted to spend and what we were looking for and he definitely hooked us up. We left feeling like we got exactly what we wanted and great service. I’ve been a sales person most my life and I can say Taron treated us and made us feel as comfortable as I made my customers .He was awesome and then to top it all off Jennifer the lady who wrote up our sales paper in the end was another breath of fresh air. Want to adopt him and his family .Great experience.πŸ˜ŠπŸ˜ŠπŸ˜ŠπŸ˜ŠπŸ˜‹

ER
Review β„–54

Tyson, was my sales rep. I was here two times prior and the first time Jeff honestly had no intentions in selling me a car. I left home disappointed. Returned the next day and had Joe. He was an improvement on the service. He was kind and friendly. He scheduled a trade value on my car and when I came for My appointment I found out he didn’t have me on the books. Disappointed again, I had Tyson come up and he was very attentive and friendly. He asked me all the right questions and we ended up test driving 2020 Accord. Loved the car and he ended up getting me the price and the deal of the century. Very please with his service. Definitely would recommend Tyson Studer for any of your Honda purchases!!!

Mr
Review β„–55

Krystie Sarles and the sales team were awesome! Would recommend this place to everyone! Look forward to working with you& your team again.

Fi
Review β„–56

Awesome staff who were friendly and polite the entire time. We worked with Tyson and he honestly answered all of our questions and concerns. He made the buying experience very stress-free.We didnt feel pressured or backed into a corner unlike other car-buying experiences. Definitely recommend Capitol City Honda

Ki
Review β„–57

Capitol City Honda always gets us scheduled promptly, is true to their appointment time, and is very thorough. Weve always been impressed.

Ka
Review β„–58

On an extremely hot day, (Monday June 29), the crew was smiling, engaging, and got their work done! Oh, and I got to wait in the airconditioned lobby. Whew! 109F outside, and I still got everything done well. Thank you Capitol City Honda!

An
Review β„–59

Tyson was EXCEPTIONALLY helpful in the buying process. He wasnt pushy, and was very knowledgeable. All he wanted was us to be in the best car for us. Thank you so much for giving me my dream car! πŸ˜πŸš˜πŸ”‘

Pa
Review β„–60

Keith (the used car manager) and Tyson Studer (one of the sales staff) were both involved in buying my Dads Honda. (He is no longer able to drive.) They offered a fair price and dealt with all the little nuances of the transaction. The were honest and up front about the condition of the vehicle and the repairs it needed, but they were also willing to negotiate to a price point that made it an advantage to sell them the car. Tyson seemed genuinely interested in helping and even drove me home. (I would definitely ask for him if I was shopping for a Honda.)

Jo
Review β„–61

Great service for my car and personal explanation of the status of my vehicle. Very friendly and timely with my appointment.

Gr
Review β„–62

Great dealership! Top quality people, service, and product. They make buying and owning a Honda super enjoyable.

Wi
Review β„–63

Great customer service. Very much appreciated how the service department handled things. Thank you.

Al
Review β„–64

Just traded my civic for the newest model! Great deal and overall great experience. Tyson Studer was patient and helpful with the sale and the paperwork. Recommend 100%!

Ph
Review β„–65

Best place, employees are super helpful. Wendy is an excellent person, she makes you feel comfortable in waiting.

Ch
Review β„–66

Hubby wanted a new car, but didnt know which one. Krystie Sarles hung out with us for hours, helping him figure out what worked best for him. She was fantastic! Funny, friendly, knowledgeable; I really liked her. I will be recommending her to everyone we know looking for a new car. Thank you too Jen for helping us understand all the paperwork. This is our third car purchased from this dealership. Nothing but the highest compliments for Capital City Honda.

Pe
Review β„–67

Tyson has went above and beyond to help my family Spero was also a big help. Im so glad we are part of the Honda family. Thank to all the staff you are appreciated

Er
Review β„–68

Each and every person we dealt with, from the initial email conversation, the salesman (Travis), the Sales Manager, and Vivian in finance, was truly wonderful and pleasant to do business with! Thank you for making car buying easy!

Jo
Review β„–69

If your looking for hands down one of the best auto buying experiences of your life! Stop in and see the guys here at Capitol Honda. I worked with Savanah in the BDC first who was amazing with my wife over the phone and internet . Then Bryan Wheeler was our sales rep and he nailed it from the right car to the test drive that tested everything we wanted to the ease of negotiations. Then enter Jeff the sales manager who came out and greeted us and congratulated us. And finally the finance director took care of us to get us in and out in a timely fashion. Again by far the best experience buying a car I’ve ever had. Thank you Capitol Honda! We will be sending everyone we know your way.

Pa
Review β„–70

Internet to Salesman to General Manager a wonderful experience. I happened to be the last person standing before the agency closed for 2 weeks because of the Coronal Virus. I met and was enthralled with Jeff the GM. We shared stories of how life has changed during this time to include how difficult it is for his daughter, a 4 point student, to know what her college career will be. Make sure you meet all the team as they are absolutely wonderful. By the way this is the first endorsement/comment I have made on social media in 4 years...Go Cougs...Patrick

Er
Review β„–71

The service was great and expedited. One of the managers personally took the time to look up my VRM and determine if I have completed my 100,000 mile check-in for my own knowledge. Extremely satisfied customer!

Na
Review β„–72

We just bought a car from Capital City Honda, this was our 2nd car. Amazing experience, great service. Tyson made the whole experience flawless, I highly recommend that you work with him, fantastic personality, it’s nice to work with someone who really cares.

St
Review β„–73

I had the best experience at Capitol City Honda the other day. Craig Schmidt was my salesman and he did a fantastic job explaining all the features my CR-V has. He kept me very informed during the loan process. I would recommend Craig as your next salesman. A big shout out to the finance people too.. they worked their butts off for me to get the payment I needed.

Bi
Review β„–74

Bought a new CR-V via the Costco Auto Program and had a great experience at Capitol City Honda!

Cy
Review β„–75

Scheduled an appointment to look at a new car, internet sales had confirmed my appointment at 11 am and when I got there they had already sold the car, very unprofessional that no one called me to let me know as I was driving 4+ hours to look at that car. Felt like they wasted my time

He
Review β„–76

Tyson made getting into a newer vehicle fun and easy. Anyone in need of a newer vehicle should come see him.

Ka
Review β„–77

Tyson was on the ball! Found the perfect fit! With us every step of the way!Thank youπŸ˜ƒ

Sa
Review β„–78

Quick, easy, and painless. I wanted a used car, they didnt even attempt to sell me a new one I couldnt really afford. Found me a great rate on a loan too.

Al
Review β„–79

Krystie was great! She was thorough and very helpful. Ill definitely be referring any friends and family to her.

Er
Review β„–80

Typical dealer. Agrees to a price after a lot of back and forth. At the last minute claims they overlooked $5000 of non-negotiable dealer-installed options on top of a listed set of $1800 in options. I doubt that if asked the dealer could actually enumerate the extra $5000 in options. I doubt that Hondas factory even offers a full suite of packages totaling $6800 for this model. The phrase negotiating in bad faith comes to mind. Do your test drive, and then walk away. Then dont step foot onto their lot until you have a signed contract with them. Otherwise, youre just wasting your time.

Br
Review β„–81

We came in looking for a Honda CRV. Other lots we looked at where asking way higher of a price. We got the joy to have Willie as our guy. He was AMAZING. I feel like Amazing is even an understatement. He was super helpful, informative, and we had to bring our 3 kids with and he made the whole experience enjoyable for us all. He worked an amazing deal with us and we ended up getting our first brand new car. 2021 CRV There was no pressure and the other lots we went too I felt like a customer. But Willie made us feel like family. Thank you so much for the wonderful experience we definitely will be back again in the future.

Da
Review β„–82

We purchased our first new Honda pilot this last Friday. We have had the privilege of owning 3 other hondas and it was time to get a new pilot. We went over a few weeks prior and met with Greg. What a patient guy he was. Even after 3 test drives of new and pre-owed pilots. As my wife was working through and trying to decide which way to go. Greg was so informative but also knew when to just be quiet which is very important almost more important than talking. He was patient even though we didnt buy that day. I can imagine the frustration but we knew who to go to when we were ready. Sure enough, 3 weeks later we were ready and guess who we went to? I bypassed all the others and bought a 2021 Honda Pilot from Greg only because of his patients from the previous meeting with no pressure. Thank you Greg for your care and help in this stress free purchase. We will never go any place else. Then went to see Jennifer in finance and what a wonderful experience that was as well as stress free. Jennifer explained everything in a way that we understood and made sense. She was an extreme pleasure to work with. We ended up getting the platinum warranty which how Jennifer explained it is the only warranty that made sense. Thank you for taking the time. What a great experience. Thank you all.

Ch
Review β„–83

The customer service was above and beyond. Tyson found the exact perfect car for me and my family. Thank you very much for a pleasant experience.

Pa
Review β„–84

Very knowledgeable, helpful, and courteous. Great car. We have been Toyota people but this car has shown us Hondas are top of the line too. Fills all our comforts and needs. We would buy a car from here again.

Me
Review β„–85

Great experience and super fast to get into the car I wanted. I did not feel pressure to buy and they really treated me like a valued customer.

Co
Review β„–86

I cannot say enough good things about my salesman Craig Schmidt.He had the answer for every one of my questions and seemed extremely familiar with the product. It was a huge help when reviewing options.It was nice to feel guided but not feel pushed into a purchase.Would highly recommend this dealership and especially the salesperson.Thanks!

Mo
Review β„–87

Id give them half a star if that was possible. Worst dealership ever. They advertise a certain price with true car and then try to sell extended warranty and extras which are not needed - making the effective cost of the car same as it would be without the discount. I wasted 4 hours at the dealership negotiating this. Beware before you visit them because 1) they advertise free home deliveries - but in reality, they actually renege on their advertised offer saying they do not have staff 2) the internet person (I am with holding their name as decency) will say you can negotiate add ons off of the price if you do not need them and the dealer will take it off. I will never recommend this dealer to anyone. Bad experience.

Gr
Review β„–88

Our experience at Capital City Honda was smooth thanks to Krystie Sarles. She is knowledgeable, funny and helpful. If you are in search of a new car give her a call she is awesome.

Je
Review β„–89

My husband and I were so impressed with Joses professionalism.He actually listened to what my husband wanted and didnt want, as well as our concerns regarding Covid. He made sure everything was just right when we arrived and then when we went in to discuss the terms for the truck. He was friendly and knowledgeable about the vehicle and made sure we knew about aspects of the truck we might not be used to. Buying a car can be arduous, but Jose made it pleasant. Wed recommend him to anyone looking for a new vehicle.

Ky
Review β„–90

I am really happy with the service, they were able to set me up with exactly what I needed. Tyson was great and really knows his stuff, great test drive route as well. The car sold itself but what made it even better was the team they had to help us along the way. Tyson all hooked us up with quarters for the vending machine which we really appreciated because we hadn’t eaten in forever. Thanks man!

Aa
Review β„–91

Tyson was super helpful and he stayed with me throughout the whole process. They really focus on your happiness.

To
Review β„–92

Set appointment and arrived 15 minutes early. The advisor told me it would take 45 minutes for a simple oil change. After an hour and a half, I had to ask if they were done. The advisor then came in to tell me they just started and the car would be done in 20 minutes. Although they gave me a $5.35 discount it was still way over the time they stated.Advisor was very nice, facility had poor time management.

Ev
Review β„–93

By far the best car buying experience I have ever had.We were about to give up on the possibility of finding a car that we loved and a car that we needed for us. Two different dealerships treated us like we were an annoyance and an inconvenience to them because we didn’t just want to get something they thought we should have.Simone from Capitol City Honda had kept in contact with me periodically throughout the year and today I thought, β€œwhat the heck. Worse case they treat us the way we’ve been treated and we go home and just give up on getting a new car altogether” so I contacted her. She got us in right away and we met Tyson who helped us with finding the perfect car and we freaking did it!!He didn’t push us into any other cars. He didn’t try to sway us for something sensible and different. I fell in love with the Explorer and he did everything he could to make it happen.We got to financing and he sat with us and was upfront about everything. We signed our papers and went home today with our new 2019 Ford Explorer!Thank you so much to everyone at Capitol City Honda for helping make this such an amazing experience. We will FOR SURE recommend them to everyone we know.Kellai

Ja
Review β„–94

Love my new hybrid CRV EXL!

Mi
Review β„–95

Great salespeople who are knowledgeable, up on market trends and can get your deal done fast.

Ro
Review β„–96

Bought our last 3 cars through here. Good selection, competitive prices, service gave me no concerns.

Ch
Review β„–97

I have been taking my car, an Acura RL, to get serviced at Capitol City Honda for over a decade. They always remember who I am, call me by name, have all my paperwork ready, know exactly what needs to be done to my car, are super nice, very efficient, do quality work and treat me professionally and friendly. It seems many of their staff have been there for years, therefore there is a great deal of consistency. I also appreciate their shuttle service so I can go to the mall, or out to lunch, or to Barnes and Nobel when my car is being serviced. Plus, they always give me a voucher for a free car wash which I really appreciate. I highly recommend the Capitol City Honda service department!

Ra
Review β„–98

It was a good experience and I absolutely love my new car!😊

Ma
Review β„–99

Kyrstie Sarles was impressively helpful during my experience looking for a car. I had an annoying anount of questions which she thoughtfully answered without being pushy on the actual sale. I would 100% reccomend!

Ma
Review β„–100

Abe was knowledgeable, kind, and efficient. He made us feel comfortable buying a new car and our experience was exceptional.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2370 Carriage Loop SW, Olympia, WA 98502, United States
  • Site:https://capitolcityhonda.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-website&utm_content=website_button
  • Phone:+1 360-754-3399
Categories
  • Auto parts store
  • Honda dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–7PM
Highlights
  • Women-Led:Yes
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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